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4.1 out of 5

"Fantastic deal and breakfast included. Clean and comfortable room which was perfect for one night. Will definitely stay there again. " More

By a verified traveller on Sat 03 Oct 2020

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Hotel Description

A family-friendly stay in the heart of Palmerston North awaits you at Copthorne Hotel Palmerston North. Within just a 10-minute stroll, you'll find The Square and City Library. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy satellite TV, portable fans, and safes, featured in all 76 rooms. Refrigerators and room service make in-room dining convenient. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Jimmy Cooks Kiwi Kitchen, serves local cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

With a stay at this 4-star Palmerston North hotel, you'll be 3.1 km (2 mi) from Massey University.

Standard King or Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$109* Per night/room 1 Nov. - 2 Nov.

Superior Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Copthorne Hotel Palmerston North ratings based on 342 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel Palmerston North

Everyone (227) Couples (61) Business (8) Family (45) Other (2)
5 out of 5
Fantastic deal and breakfast included. Clean and comfortable room which was perfect for one night. Will definitely stay there again.

Posted by , from Porirua on 3 Oct. 2020

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4 Oct. 2020 by Carey

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4 out of 5
Service was great, very helpful staff including the waiter/waitress.

Posted by , from Wellington NZ on 2 Oct. 2020

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4 Oct. 2020 by Carey

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4 out of 5

Posted by on 26 Sep. 2020

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4 Oct. 2020 by Carey

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4 out of 5
Clean, tidy and convenient. Shower Hot water was intermittent but overall good.

Posted by , from Waikato on 21 Sep. 2020

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4 Oct. 2020 by Carey

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5 out of 5
Was very close to town, not noisy, helpful staff, lovely & warm

Posted by , from South waikato on 18 Sep. 2020

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21 Sep. 2020 by Carey

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1 out of 5

Posted by on 15 Sep. 2020

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17 Sep. 2020 by Carey

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5 out of 5
Great stay . All staff very helpful and accommodating. Room was lovely .

Posted by on 7 Sep. 2020

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8 Sep. 2020 by Carey

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5 out of 5
Should have stayed longer! Had a spacious, clean, well equipped suite on the 3rd floor & even had time to soak in the spa bath. Great to have on-site parking & gym. Would definitely stay again.

Posted by , from Christchurch on 3 Sep. 2020

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3 Sep. 2020 by Carey

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4 out of 5
Our fridge wasn’t working but apart from that it was great

Posted by on 20 Aug. 2020

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23 Aug. 2020 by Carey

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4 out of 5
Hotel was very good and nice only problem I can across was didn’t have a menu for room service and also my daughter found some old chips under the bed

Posted by on 13 Aug. 2020

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13 Aug. 2020 by Carey

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About the Copthorne Hotel Palmerston North

Location 110 Fitzherbert Avenue, Palmerston North, 5301

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A fitness center, a library, and concierge services are also featured at the family-friendly Copthorne Hotel Palmerston North. Free self parking is available. This 4-star Palmerston North hotel is smoke free.

  • 76 guestrooms or units
  • 6 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Library
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Palmerston North (PMR-Palmerston North Intl.) (5.7 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel Palmerston North offers 76 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Palmerston North hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All Standard Rooms are located directly outside of the the main building.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19 and NZD 26 for adults, NZD 8 and NZD 13 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kingsgate Hotel Palmerston North
  • Kingsgate Palmerston North
  • Palmerston North Kingsgate
  • Copthorne Hotel Palmerston North
  • Copthorne Palmerston North
  • Copthorne Palmerston North
  • Copthorne Hotel Palmerston North Hotel
  • Copthorne Hotel Palmerston North Palmerston North
  • Copthorne Hotel Palmerston North Hotel Palmerston North

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.