Skip to main content
Beginning of main content
4.1 out of 5

"Location to town was fantastic. However, stay was spoiled by a constant bagging through the night. We have no idea what this bagging was. " More

By a verified traveller on Tue 19 Jan 2021

Enter dates to see availability

Hotel Description

A family-friendly stay in the heart of Palmerston North awaits you at Copthorne Hotel Palmerston North. Within just a 10-minute stroll, you'll find The Square and City Library. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 89 rooms feature free WiFi, portable fans, and safes. Refrigerators and room service make in-room dining convenient. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Jimmy Cooks Kiwi Kitchen, serves local cuisine and is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking.

With a stay at this 4-star Palmerston North hotel, you'll be 3.1 km (2 mi) from Massey University.

Standard King or Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$104* Per night/room 18 Apr. - 19 Apr.

Superior Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Copthorne Hotel Palmerston North ratings based on 319 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel Palmerston North

Everyone (215) Business (8) Couples (51) Family (45) Other (2)
1 out of 5

Posted by on 15 Apr. 2021

Was this review helpful to you?
5 out of 5
Handy to the city

Posted by on 14 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

15 Apr. 2021 by Carey

Thank you for the review

5 out of 5

Posted by on 31 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

11 Apr. 2021 by Carey

Thank you for the review

4 out of 5

Posted by on 30 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

11 Apr. 2021 by Carey

Thank you for the review

3 out of 5

Posted by on 27 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

7 Apr. 2021 by Carey

Thank you for the review

1 out of 5
I never thought I would be Catfished by a hotel. What you see on the advertising is not what you receive. Instead of staying in the hotel , you are sent to a dingy , dirty Motel in the parking lot . it is old , out dated . There were plug sockets and lights that just didn't work ( heater was one of them. the road noise is horrible. It was just Terrible. Rather stay anywhere else than here .

Posted by on 17 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

17 Mar. 2021 by Carey

Thank you for the review. As noted in the room type description and booking confirmation, all 13 standard rooms are located in external buildings, with superior room types located in the main tower.

3 out of 5
Location to town was fantastic. However, stay was spoiled by a constant bagging through the night. We have no idea what this bagging was.

Posted by , from Christchurch on 19 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

27 Jan. 2021 by Carey

Thank you for the review

5 out of 5
Very comfortable hotel, has opening windows and an excellent dyson fan but no aircon

Posted by on 19 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

27 Jan. 2021 by Carey

Thank you for the review

5 out of 5
Friendly professional staff, clean room and good condition modern decor

Posted by , from Gisborne on 17 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

17 Jan. 2021 by Carey

Thank you for the review

3 out of 5

Posted by on 17 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

27 Jan. 2021 by Carey

Thank you for the review

About the Copthorne Hotel Palmerston North

Location 110 Fitzherbert Avenue, Palmerston North, 5301

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, a library, and laundry facilities are also featured at the family-friendly Copthorne Hotel Palmerston North. Free self parking is available. This 4-star Palmerston North hotel is smoke free.

  • 89 guestrooms or units
  • 6 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Palmerston North (PMR-Palmerston North Intl.) (5.7 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel Palmerston North offers 89 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All Standard Rooms are located directly outside of the the main building.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property uses wind and solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19 and NZD 26 for adults, NZD 8 and NZD 13 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kingsgate Hotel Palmerston North
  • Kingsgate Palmerston North
  • Palmerston North Kingsgate
  • Copthorne Hotel Palmerston North
  • Copthorne Palmerston North
  • Copthorne Palmerston North
  • Copthorne Hotel Palmerston North Hotel
  • Copthorne Hotel Palmerston North Palmerston North
  • Copthorne Hotel Palmerston North Hotel Palmerston North

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.co.nz/Palmerston-North-Hotels-Copthorne-Hotel-Palmerston-North.h1293-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Palmerston-North-Hotels-Copthorne-Hotel-Palmerston-North.h1293-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Palmerston-North-Hotels-Copthorne-Hotel-Palmerston-North.h1293-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.