4.1 out of 5

"Hotel is just off The Square so close to shops and restaurants. Staff were helpful and pleasant. We thought the room was good value. " More

By a verified traveller on Fri 20 Jul 2018

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Hotel Description

A family-friendly stay in the heart of Palmerston North awaits you at Copthorne Hotel Palmerston North. Within just a 10-minute stroll, you'll find The Square and City Library. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

All 76 rooms feature satellite TV, free weekday newspapers and portable fans. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Additionally, hairdryers, phones and irons/ironing boards are available.

The restaurant, Jimmy Cooks Kiwi Kitchen, serves local cuisine and is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a fitness centre and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Palmerston North hotel include Te Manawa and New Zealand Rugby Museum.

Standard Double or Twin room (External to main building)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$113 per night

Superior Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Copthorne Hotel Palmerston North ratings based on 623 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel Palmerston North

Everyone (390) Couples (151) Business (8) Family (70) Other (2)
5 out of 5
Good hotel! Clean, nice and convenient location. Would definitely recommend

Posted by on 16 Jul. 2019

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4 out of 5
It seemed a bit rough at night around the hotel itself ...not enough lighting to feel safe walking back from town at 8pm

Posted by on 14 Jul. 2019

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5 out of 5
Great stay, staff were helpful just what we needed after a long trip.

Posted by , from Auckland on 14 Jul. 2019

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3 out of 5
needs more finishing in terms of re-furb. Some facilities were nice. Restaurant was fantastic! Food was lovely !! but the offsite rooms left a little to be desired. Mix of lighting int he rooms wasn't quite right (cool light and warm light) lack of convenient plugs etc.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Carey

Thank you for the review

4 out of 5
I liked the onsite restaurant and bar. I didn't like that we had no hor water in the morning

Posted by on 2 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Carey

Thank you for the review

5 out of 5
Very comfortable room as we were upgraded. Only negative was that I saw a cobweb in the corner of our room by the curtains....and the windows on the outside could do with a clean. Apart from that, a very enjoyable and quiet stay. would recommend and stay here again.

Posted by on 27 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Carey

Thank you for the review

5 out of 5
Had an upgrade, the room was lovely, breakfast was hot, not cold like a lot of buffets

Posted by on 24 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Carey

Thank you for the review

4 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Carey

Thank you for the review

4 out of 5
Copthorne Hotel Palmerston North major facilities in the main area are excellent , rooms outside main hotel run down and older however have more space , staff excellent and location to areas of Palmerston North great

Posted by on 13 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Carey

Thank you for the review

4 out of 5

Posted by on 6 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Carey

Thank you for the review

About the Copthorne Hotel Palmerston North

Location 110 Fitzherbert Avenue, Palmerston North, 5301

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a library, and complimentary newspapers in the lobby are also featured at the family-friendly Copthorne Hotel Palmerston North. Self parking is free. This 4-star Palmerston North hotel is smoke free.

  • 76 guestrooms or units
  • 6 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Palmerston North (PMR-Palmerston North Intl.) (5.7 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel Palmerston North offers 76 forms of accommodation with minibars and complimentary newspapers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Palmerston North hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Jimmy Cooks Kiwi Kitchen – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

All Standard Rooms are located directly outside of the the main building. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 0.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Union Pay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19 and NZD 26 for adults, and NZD 8 and NZD 13 for children (approximately)
  • Rollaway bed fee: NZD 0.0 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Palmerston North
  • Copthorne Palmerston North
  • Kingsgate Palmerston North

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.