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3.5 out of 5

"Great location, close to everything and room was beautifully set up. Beds and spas were the icing on the cake. Definitely recommend to all. " More

By a verified traveller on Mon 01 Mar 2021

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Hotel Description

At Grandeur Thermal Spa Resort you'll be 3.6 km (2.2 mi) from Lake Taupo and 3.7 km (2.3 mi) from Huka Falls. Highlights at this hotel include an outdoor swimming pool, free self parking, and in-room kitchenettes.

All 25 rooms feature flat-screen TVs and hair dryers. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. Housekeeping is available on request.

At the hotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a business center, and a terrace. There's also the convenience of free RV/bus/truck parking.

With a stay at this 3-star Taupo hotel, you'll be 4.8 km (3 mi) from Taupo Hot Springs.

Family Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$73* Per night/room 27 Apr. - 28 Apr.

Family Cottage, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Chalet

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Grandeur Thermal Spa Resort ratings based on 82 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grandeur Thermal Spa Resort

Everyone (20) Couples (17) Family (35)
2 out of 5
Room was clean and tidy but tv was difficult to watch - pixelating the majority of the time. Comfy bed. Good kitchenette. Guests with dogs running around on property - one had the dog in their room. Smokers on deck and dirty ashtrays Adjacent room had filthy looking towels sitting outside on deck and was very untidy and unpleasant to look at

Posted by on 10 Mar. 2021

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Comment from Hotel Management

11 Mar. 2021 by Prince

Hi, Thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future. Thanks Prince Juneja Grandeur Resort

5 out of 5
Great location, close to everything and room was beautifully set up. Beds and spas were the icing on the cake. Definitely recommend to all.

Posted by on 1 Mar. 2021

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Comment from Hotel Management

2 Mar. 2021 by Prince

thanks for the review

5 out of 5
Quiet and private, great location to everything,, bike travks

Posted by on 28 Feb. 2021

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Comment from Hotel Management

1 Mar. 2021 by Prince

Thank you very much for your review, we will try our best to make your stay comfortable in future. Thanks Prince Juneja

4 out of 5
We stayed for a night with a kid, the short walk to the natural hot pool was a great surprise, otherwise clean and quiet as we needed.

Posted by on 26 Feb. 2021

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Comment from Hotel Management

26 Feb. 2021 by Prince

Thank you very much for your review, we will try our best to make your stay comfortable in future. Thanks Prince Juneja

3 out of 5
It was peaceful but other than that not much there.

Posted by on 31 Jan. 2021

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Comment from Hotel Management

31 Jan. 2021 by Prince

Hi, Thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future. Thanks Prince Juneja Grandeur Resort

4 out of 5
Location is good, close to natural hot pools. Room had fleas, due to allowing dogs in the rooms. Property in general is behind in maintenance. Room was clean, location safe.

Posted by , from Auckland on 27 Jan. 2021

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Comment from Hotel Management

28 Jan. 2021 by Prince

Thank you very much for your review, we will try our best to make your stay comfortable in future. Thanks Prince Juneja

2 out of 5
We chose this as a pet friendly option, booked online. But it was like staying at a should be closed facility. No glazed windows on the main facility, freezing room as the window was left open to ventilate the damp smell, the exterior of the room was run down parking lit by a sensor light which went off all night. It was like a ghost town. No onsite staff. we wouldn't stay again.

Posted by on 25 Jan. 2021

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Comment from Hotel Management

28 Jan. 2021 by Prince

Hi, Thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future. Thanks Prince Juneja Grandeur Resort

3 out of 5

Posted by on 21 Jan. 2021

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Comment from Hotel Management

1 Feb. 2021 by Prince

thanks for your review

4 out of 5
The location and close to free stuff. Quiet area nice walks and location

Posted by on 18 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Prince

Thank you very much for your review, we will try our best to make your stay comfortable in future. Thanks Prince Juneja

4 out of 5
Great location, fit for purpose and priced well. Clean and close to thermal park

Posted by on 17 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Prince

Thank you very much for your review, we will try our best to make your stay comfortable in future. Thanks Prince Juneja

About the Grandeur Thermal Spa Resort

Location 281 Spa Rd, Taupo, Waikato 3378

Property Features

Public spaces have free WiFi. You'll find a business center on site. You can enjoy a drink at the bar/lounge. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available. This 3-star Taupo hotel is smoke free.

  • 25 guestrooms or units
  • Bar or lounge
  • Business facilities
  • Front desk (limited hours)
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Flat-screen televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Pet Policy

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grandeur Thermal Spa Resort Taupo
  • Grandeur Thermal Spa Taupo
  • Grandeur Thermal Spa
  • Hotel Grandeur Thermal Spa Resort Taupo
  • Taupo Grandeur Thermal Spa Resort Hotel
  • Hotel Grandeur Thermal Spa Resort
  • Grandeur Thermal Spa Taupo
  • Grandeur Thermal Spa Taupo
  • Grandeur Thermal Spa Resort Hotel
  • Grandeur Thermal Spa Resort Taupo
  • Grandeur Thermal Spa Resort Hotel Taupo

You should know

  • Pool access available from 9:00 AM to 9:00 PM.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.