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el PRADO

4.0 star property
Family-friendly hotel with fitness centre and 24-hour business centre

Photo gallery for el PRADO

Lobby sitting area
Property preview
Lounge
View from property
Deluxe Room, 1 Queen Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View map
520 Cowper Street, Palo Alto, CA, 94301
  • Place, Stanford Shopping Center
    ‪11 min walk‬
  • Place, Stanford University
    ‪4 min drive‬
  • Place, Stanford University Medical Center
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Graduate by Hilton Palo Alto

University South
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 223 reviews
The price is NZ$500
includes taxes & fees
24 Oct - 25 Oct
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About the area

Palo Alto

A family-friendly stay in the heart of Palo Alto awaits you at el PRADO. You'll be 3.3 km (2 mi) from Stanford University and 2.9 km (1.8 mi) from Stanford University Medical Center. Highlights at this boutique hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Il Fornaio, serves Italian cuisine and is open for lunch and dinner. Il Fornaio is the hotel's own bar, serving drinks along with dinner. 7000 square feet (650 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this University South hotel include San Francisco Bay and Shoreline Amphitheatre.

What's nearby

  • Stanford Shopping Center - 11 min walk - 1.0 km
  • Stanford Stadium - 3 min drive - 1.8 km
  • Lucile Salter Packard Children's Hospital at Stanford - 3 min drive - 2.2 km
  • Stanford University - 4 min drive - 2.5 km
  • Stanford University Medical Center - 4 min drive - 2.6 km

Getting around

  • Palo Alto Station - 10 min walk
  • San Francisco International Airport (SFO) - 26 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬2 min walk
  • ‪Cafe Venetia - ‬2 min walk
  • ‪Tamarine Restaurant - ‬2 min walk
  • ‪Marugame Udon - ‬3 min walk
  • ‪Joe & The Juice - ‬1 min walk

About this property

el PRADO

Family-friendly hotel with fitness centre and 24-hour business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the family-friendly el PRADO. For a fee, parking is available. The property offers extended parking privileges.

This Palo Alto hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1986
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Il Fornaio
  • Il Fornaio

Things to do

  • Gym
  • Library
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Court Garden Hotel
Garden Court
Garden Court Hotel
Garden Court Hotel Palo Alto
Garden Court Palo Alto
el PRADO Hotel
el PRADO Palo Alto
Garden Court Hotel
el PRADO Hotel Palo Alto

Frequently asked questions

What is the cancellation policy at el PRADO?

El PRADO offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at el PRADO?

Yep, el PRADO has valet parking with in/out privileges for USD 35 per night.

What makes el PRADO a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at el PRADO.

Does el PRADO serve breakfast?

You bet, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at el PRADO?

No, el PRADO does not offer an airport shuttle service.

Is there a bar or restaurant at el PRADO?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at el PRADO?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at el PRADO?

Dogs are welcome at el PRADO, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 32 kg per pet.

Reviews

el PRADO Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 600 reviews
Rating 8 - Good. 87 out of 600 reviews
Rating 6 - Okay. 25 out of 600 reviews
Rating 4 - Poor. 9 out of 600 reviews
Rating 2 - Terrible. 10 out of 600 reviews

Reviews

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort
Location amazing - rooms large, clean and well furnished. Front desk helpful and pleasant. Maintenance slow and low standard ( took 24 hours to get a simple sink “ stopper” fixed — and
Stayed 4 nights in Jun 2025

10/10 Excellent

Charul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Zhanna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in downtown Palo Alto. Rooms are neat.
Stayed 3 nights in May 2025

10/10 Excellent

Olivia

Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. The hotel is in a great location to downtown with plenty of shops and restaurants nearby.
Stayed 3 nights in May 2025

10/10 Excellent

Andras, Rio Rancho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as guests for a wedding reception in the hotel. It is in a very good location in downtown Palo Alto. Beautiful classic interior decor, super quiet rooms, friendly service, easy city parking across the street and next door, with high speed EV chargers, in addition to valet parking in the hotel. The Italian restaurant, Il Fornaio, is next door to the hotel and convenient, where the rehearsal dinner took place. The reception in the hotel was amazing, the food was delicious, especially the abundant hours d'oeuvres, and charcuterie boards. The service was outstanding, and the facilities were beautiful and well maintained. We truly enjoyed our stay, and would highly recommend for a wedding reception.
Stayed 2 nights in May 2025

10/10 Excellent

Leo

Stayed 3 nights in Apr 2025

10/10 Excellent

Marcia E.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored hotel, very charming. Staff were gracious and attentive. Lovely room decor.
Stayed 4 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night visit

Two night visit to see friends and family in Palo Alto area and a few doctor’s appointments at Stanford Byers.
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Convenient for my purpose
Stayed 1 night in Mar 2025

10/10 Excellent

Ying Zhai

Stayed 3 nights in Mar 2025

10/10 Excellent

Sal

Stayed 1 night in Feb 2025

10/10 Excellent

Borui

spacious room!
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 3 nights in Mar 2025

8/10 Good

Sofia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel has a great location, rooms are super spacious and clean. The lobby is quite small with minimal seating area. Service and staff were really really nice and friendly and did an amazing job. However there was a huge downside to us that there’s no actual restaurant in the hotel to dine for breakfast or a bar to have a drink. There’s only in room dining available which would’ve been fine, except we were staying with out family in 4 different rooms and we were never able to just come down and have breakfast all together. We like to sit down for breakfast, not have breakfast in the room.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and finishes
Stayed 2 nights in Feb 2025

10/10 Excellent

Niteen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Excellent rooms. Need coffee maker option in room.
Stayed 2 nights in Feb 2025

10/10 Excellent

gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect room location and ambiance

One of the nicest rooms we’ve ever stayed in. Great staff so helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

Meagan

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Mehmet Cenk

Stayed 5 nights in Jan 2025