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el PRADO

Photo gallery for el PRADO

An outdoor courtyard with a round table, potted plants, and a hanging lantern.
A narrow alleyway with buildings on either side, a balcony with a green trellis, and a couple dressed in wedding attire.
A building entrance with a glass canopy, a staircase, and a sign indicating the address.
A room with large windows, a red sofa, and potted plants.
A spacious indoor area with a high ceiling, large windows, and a mix of seating arrangements including chairs and sofas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is NZ$710
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
520 Cowper Street, Palo Alto, CA, 94301
  • Place, Stanford Theatre
    ‪7 min walk‬
  • Place, Stanford University
    ‪11 min walk‬
  • Place, Stanford Shopping Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Fireplace

A hotel room with a large bed, a desk, a chair, a TV, a fireplace, and a view of the outdoors.

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a bench, a desk, and a chair. There is a window with curtains, a lamp, and a picture on the wall.

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a view of the outside.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a large bed, two bedside tables, a desk with a chair, a sofa, and a patterned floor.

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Courtyard King Suite, Balcony

A hotel room with a large bed, a dark blue sofa, and a patterned floor.

Courtyard King Suite, Balcony

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a bed, a bench, a nightstand, a lamp, and a window with curtains.

Deluxe Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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A modern hotel with a glass facade, a visible entrance, and a car parked outside.

Hotel Keen

Downtown Palo Alto
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
8.0 out of 10, Very good, 758 reviews
The price is NZ$333
includes taxes & fees
9 Oct - 10 Oct
Hotel Keen

About the area

Palo Alto

A luxury stay in the heart of Palo Alto awaits you at el PRADO. Within steps you'll find Silicon Valley and Stanford University within a 15-minute stroll. Highlights at this family-friendly hotel include in-room free WiFi and balconies. .This boutique hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class University South hotel, attractions include Stanford University Medical Center and Shoreline Amphitheatre.

What's nearby

  • Downtown Palo Alto Farmers' Market - 5 min walk - 0.5 km
  • Stanford Theatre - 7 min walk - 0.6 km
  • Stanford University - 11 min walk - 1.0 km
  • Stanford Shopping Center - 13 min walk - 1.1 km
  • Stanford Stadium - 4 min drive - 2.2 km

Getting around

  • Palo Alto Station - 10 min walk
  • San Carlos, CA (SQL) - 13 min drive

Restaurants

  • ‪Curry Pizza House Palo Alto - ‬6 min walk
  • ‪Hidden Tap and Barrel - ‬6 min walk
  • ‪Maruwu Seicha 丸宇製茶 - ‬5 min walk
  • ‪Nola - ‬7 min walk
  • ‪Blue Bottle Coffee - ‬2 min walk

About this property

el PRADO

WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the luxury el PRADO. The hotel can provide concierge services and wedding services. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Palo Alto hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 100 per person
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Piano
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Court Garden Hotel
Garden Court
Garden Court Hotel
Garden Court Hotel Palo Alto
Garden Court Palo Alto
el PRADO Hotel
el PRADO Palo Alto
Garden Court Hotel
el PRADO Hotel Palo Alto

Frequently asked questions

What is the cancellation policy at el PRADO?

El PRADO offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at el PRADO?

As of 12 Sept 2026, prices found for a 1-night stay for 2 adults at el PRADO on 20 Sept 2026 start from NZ$710, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at el PRADO?

Yep, el PRADO has valet parking with in/out privileges for USD 35 per night.

What makes el PRADO a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at el PRADO.

Does el PRADO serve breakfast?

You bet, cooked-to-order brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at el PRADO?

No, el PRADO does not offer an airport shuttle service.

What time are check-in & check-out at el PRADO?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at el PRADO?

Dogs are welcome at el PRADO, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 32 kg per pet.

el PRADO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 536 out of 676 reviews
Rating 8 - Good. 92 out of 676 reviews
Rating 6 - Okay. 27 out of 676 reviews
Rating 4 - Poor. 9 out of 676 reviews
Rating 2 - Terrible. 12 out of 676 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Wonderful stay and the staff is so professional and kind.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, perfect location, friendly staff, lovely coffee service.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, interest interior, comfortable beds,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great gem we found in the heart of Palo Alto, great room and extremely quiet! Get a courtyard room, reminded me of old Europe!! Would highly recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

David

Liked: Property conditions & facilities
Great stay - big, well appointed rooms in an excellent location
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely in every way - quiet, super clean, roomy, elegant. We felt like honored guests and enjoyed padding down the hall in our slippers every morning for coffee. Even the balcony overlooking Cowper was wonderful for morning coffee or afternoon wine. Highly recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

liz marie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful, and great staff. Tons of nice places within walking distance.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The El Prado was a lovely hotel to stay while visiting family in Palo Alto. Room was spacious, and had a very comfortable bed, nice bathroom, and pleasant decor. Location was convenient for walking to restaurants and small shops. There s no restaurant at the hotel, but you can order room service for breakfast, which was very good! I would stay at this property again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great location
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Soeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Mika, Eddie and Nasir were all so helpful. I didnt catch the name of the young valet but he was great too. Will return.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. The hotel is in a great location to downtown with plenty of shops and restaurants nearby.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Zeina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, great staff!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. And the hotel was beautiful, and way prettier than expected. Definitely would recommend!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel - comfortable bed, immaculate bath, and quiet.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quiet calm and easy
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty room, a short walk to food and shops which was great. We went to a concert at Stanford and we could have walked if we wanted. Room was very nice, no room in the mini fridge for our stuff( had to pull out some of the alcohol til we checked out) we don’t drink so a full fridge of alcohol was not a perk for us.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to everything
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay

Outstanding service, amazing place!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

LESLIE J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, lovely room. Very quiet. Convenient location and Il Fornaio adjacent is nice.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean and large room with a balcony facing the courtyard
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 1 night in Jun 2025