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Hotel y Centro de Convenciones Jardines del Lago

3.0 star property
Family beach fun and outdoor pool

Photo gallery for Hotel y Centro de Convenciones Jardines del Lago

Exterior
Kayaking
Exterior
Property grounds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Parking included
The current price is NZ$210
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
Calle Monterrey, Panajachel, Solola, 7010
  • Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Church of Saint Francis
    ‪16 min walk‬
  • Panajachel Municipal Market
    ‪16 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Individually furnished
Individually decorated
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Individually furnished
Individually decorated
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Comfort Double Room - Accessible

Comfort Double Room - Accessible

Comfort Double Room - Accessible

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds

Family Double Room, Multiple Beds

7.6 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Panajachel

A family-friendly stay in Panajachel awaits you at Hotel y Centro de Convenciones Jardines del Lago. Within steps you'll find Lake Atitlán and Azul Maya Archaeological Museum. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Vaqueros, serves local cuisine. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the sauna along with access to boat tours and kayaking. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning local cuisine breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Panajachel hotel include Casa Cakchiquel Arts Center and La Galeria.

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Casa Cakchiquel Arts Center - 5 min walk - 0.4 km
  • La Galeria - 8 min walk - 0.7 km
  • Church of Saint Francis - 16 min walk - 1.4 km
  • Panajachel Municipal Market - 16 min walk - 1.4 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬4 min walk
  • ‪Cafe Asawa-ko - ‬4 min walk
  • ‪Guajimbos - ‬7 min walk
  • ‪El Zapote - ‬4 min walk
  • ‪El Bistro - ‬5 min walk

About this property

Hotel y Centro de Convenciones Jardines del Lago

Family beach fun and outdoor pool
Hotel y Centro de Convenciones Jardines del Lago offers its guests an outdoor pool and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Hotel y Centro de Convenciones Jardines del Lago. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3-star Panajachel hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 2 levels
  • Built in 2008
  • Deli
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel y Centro de Convenciones Jardines del Lago offers 48 accommodations, which are accessible via exterior corridors and feature blackout curtains. Each accommodation is individually furnished and decorated. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Similar properties

Property grounds

Porta Hotel del Lago

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 1,004 reviews
The price is NZ$270
includes taxes & fees
18 Aug - 19 Aug
Porta Hotel del Lago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: GTQ 85 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vaqueros

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately GTQ 85 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
y Centro de Convenciones Jardines del Lago
y Centro de Convenciones Jardines del Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
y Centro Convenciones Jardines Lago
Hotel y Centro de Convenciones Jardines del Lago Hotel
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Hotel Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel

Frequently asked questions

What is the cancellation policy at Hotel y Centro de Convenciones Jardines del Lago?

Hotel y Centro de Convenciones Jardines del Lago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel y Centro de Convenciones Jardines del Lago?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel y Centro de Convenciones Jardines del Lago on 18 Aug 2025 start from NZ$210.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel y Centro de Convenciones Jardines del Lago?

Yep, Hotel y Centro de Convenciones Jardines del Lago has a free self car park.

Does Hotel y Centro de Convenciones Jardines del Lago have a pool?

Hotel y Centro de Convenciones Jardines del Lago has an outdoor pool.

What makes Hotel y Centro de Convenciones Jardines del Lago a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel y Centro de Convenciones Jardines del Lago.

Is Hotel y Centro de Convenciones Jardines del Lago family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Hotel y Centro de Convenciones Jardines del Lago is a hit with families.

Does Hotel y Centro de Convenciones Jardines del Lago serve breakfast?

Yep, local cuisine brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel y Centro de Convenciones Jardines del Lago?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Hotel y Centro de Convenciones Jardines del Lago?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel y Centro de Convenciones Jardines del Lago?

Check-in begins at 3 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel y Centro de Convenciones Jardines del Lago?

No, pets are not allowed.

Hotel y Centro de Convenciones Jardines del Lago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 319 reviews
Rating 8 - Good. 88 out of 319 reviews
Rating 6 - Okay. 33 out of 319 reviews
Rating 4 - Poor. 17 out of 319 reviews
Rating 2 - Terrible. 3 out of 319 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RAQUEL

Stayed 1 night in May 2025

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds ,great service, great location, quiet atmosphere, loved it
Stayed 2 nights in Apr 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place great time with the family and kids
Stayed 2 nights in Apr 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opcion

El hotel esta sobre el lago,con un precioso jardin. Buena cochera que es importante en esa ciudad. Hubo un problema con el agua caliente que luego fue solucionado.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kulai

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Ingrid A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing whether excellent

Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, beautiful and peaceful place
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, they allowed me to check in early which was wonderful after a long flight and shuttle from Antigua. I was unaware there was a wedding going on while I was there so it was quite loud until early in the morning but I understand that. Overall I enjoyed my stay and thought the town was super cute. Beautiful view of the lake
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Everett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
Stayed 2 nights in Feb 2025

10/10 Excellent

ELVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much,my husband and I love the property it was perfect, the free breakfast it was great,staff very welcoming, rooms nice spacious and clean,We recommend this property,planing to go back again..
Stayed 2 nights in Feb 2025

10/10 Excellent

Ernesto, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Ed

Travelled with group
Liked: Staff & service, amenities
We loved this property except for the constant smell of sewage gases both outside our room and in the bathroom. This property is obviously struggling with septic infrastructure, as I am sure most properties around the lake are too. Dogs bark pretty much all night every night, which was a minor annoyance.
Stayed 3 nights in Jan 2025

6/10 Okay

Shirma

Travelled with family, Travelled with group
Disliked: Amenities
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
Stayed 2 nights in Aug 2024

6/10 Okay

sandra

Disliked: Amenities, property conditions & facilities
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
Stayed 1 night in Jul 2024

4/10 Poor

Edgar R

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Elvin

Business traveller
Dogs bark nonstop
Stayed 2 nights in Jun 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities
We were on the 13th floor out of 15 stories. At 04:30 there was a loud 'beep' as someone attempted to get into the room. Once awakened, it was difficult to sleep again.
Stayed 2 nights in May 2024

10/10 Excellent

Jesse

Stayed 4 nights in May 2024

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Door at our 220 dragged on the floor to open/close, other wise everything was very nice,
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shorty

Outstanding service
Stayed 2 nights in Mar 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service

COULD be a paradise by the lake but….

This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants. The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However…. Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through. The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat. Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer. This hotel needs some TLC, maintenance and thought regarding guest comfort. Not value for money or what was anticipated.
Stayed 4 nights in Feb 2024

8/10 Good

Leora

Stayed 1 night in Dec 2023