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Hotel El Panama by Faranda Grand, a member of Radisson Individuals

4.0 star property
Family-friendly Panama City hotel connected to the convention centre, steps from Via Espana

Photo gallery for Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Exterior
Outdoor banquet area
Restaurant
Reception
2 Double Beds, Superior Room, Pool View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Pet-friendly
The current price is NZ$158
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Via Espana 111, Panama City, Panama, 1753
  • Place, Via Espana
    ‪2 min walk‬
  • Place, Iglesia del Carmen
    ‪3 min walk‬
  • Place, Crown Casino
    ‪6 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪18 min drive‬

Room options

View all photos for 2 Double Beds, City View

2 Double Beds, City View

2 Double Beds, City View

8.8 out of 10
Excellent
(35 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Cabin Room, Poolside Room

1 King Bed, Cabin Room, Poolside Room

1 King Bed, Cabin Room, Poolside Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Cabana Room, Poolside Room

2 Double Beds, Cabana Room, Poolside Room

2 Double Beds, Cabana Room, Poolside Room

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Superior Room, Pool View

2 Double Beds, Superior Room, Pool View

2 Double Beds, Superior Room, Pool View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Superior Room, City View

1 King Bed, Superior Room, City View

1 King Bed, Superior Room, City View

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Superior Room, City View

2 Double Beds, Superior Room, City View

2 Double Beds, Superior Room, City View

7.2 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Premium Room, City View

1 King Bed Premium Room, City View

1 King Bed Premium Room, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Premium Room, City View

2 Double Beds Premium Room, City View

2 Double Beds Premium Room, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Superior Room, Pool View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, 1 Bedroom Suite

1 King Bed, 1 Bedroom Suite

1 King Bed, 1 Bedroom Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Presidential Suite, 1 Bedroom Suite

1 King Bed, Presidential Suite, 1 Bedroom Suite

1 King Bed, Presidential Suite, 1 Bedroom Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Studio

1 King Bed, Studio

1 King Bed, Studio

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Studio

2 Double Beds, Studio

2 Double Beds, Studio

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, City View

1 King Bed, City View

1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Panama City

Hotel El Panama by Faranda Grand, a member of Radisson Individuals puts you in the heart of Panama City, connected to the convention centre and within a 20-minute stroll of Via Espana and Crown Casino. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and reflexology. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, sauna and karaoke. Additionally, you'll find a casino, a free manager's reception and a conference centre. Each morning free buffet breakfast is offered between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Bella Vista hotel include Multicentro Panama and Multiplaza Pacific Mall.

What's nearby

  • Via Espana - 2 min walk - 0.2 km
  • Iglesia del Carmen - 3 min walk - 0.3 km
  • Calle 50 - 5 min walk - 0.4 km
  • Crown Casino - 6 min walk - 0.6 km
  • Avenida Balboa - 9 min walk - 0.8 km

Getting around

  • Iglesia del Carmen Station - 1 min walk
  • Panama City Passenger Station - 14 min drive
  • Panama City (PTY-Tocumen Intl.) - 24 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ac Rooftop Bar - ‬4 min walk
  • ‪Continental Hotel & Casino - ‬3 min walk
  • ‪Arepas De Via España - ‬4 min walk
  • ‪Don Lee - ‬3 min walk

About this property

Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Family-friendly Panama City hotel connected to the convention centre, steps from Via Espana
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A business centre and 25 meeting rooms are available. Event space at this hotel measures 79654 square feet (7400 square metres) and includes a conference centre. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Hotel El Panama by Faranda Grand, a member of Radisson Individuals. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Self parking and valet parking are free.

This 4-star Panama City hotel is smoke free.

  • 343 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 79654 sq ft of conference space
  • 7400 sq. m of conference space
  • Built in 1946
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Manager's reception (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers 343 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2021.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

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Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 100 slot machines
  • 4 gaming tables
  • Casino (18,580 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 25 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (79,654 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1946
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - June 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PAB 44
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: PAB 44

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PAB 27.50 per pet (varies based on length of stay), plus a one-time cleaning fee of PAB 27.50 and a deposit of PAB 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PAB 35 per person (one-way)
  • Airport shuttle fee per child: PAB 35 (one-way), (up to 18 years old)
  • Pet deposit: PAB 100 per stay
  • Pet fee: PAB 27.50 per pet (varies based on length of stay) plus a one-off PAB27.50 cleaning fee
  • Early check-in fee: PAB 44 (subject to availability)
  • Late check-out fee: PAB 44 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

El Panama Convention Center Casino
Hotel El Panama Convention Center & Casino
Hotel El Convention Center Casino
El Convention Center Casino
Hotel El Panama Convention Center Casino Panama City
El Panama Convention Center Casino Panama City

Frequently asked questions

What is the cancellation policy at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel El Panama by Faranda Grand, a member of Radisson Individuals on 23 Nov 2025 start from NZ$157.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yep, Hotel El Panama by Faranda Grand, a member of Radisson Individuals has a free self car park and free valet parking.

Are there any beaches close to Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

The closest beach to Hotel El Panama by Faranda Grand, a member of Radisson Individuals is Veracruz Beach (7.2 km).

Is there a spa on site at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yep, there is an onsite spa at Hotel El Panama by Faranda Grand, a member of Radisson Individuals. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have a pool?

Hotel El Panama by Faranda Grand, a member of Radisson Individuals has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Hotel El Panama by Faranda Grand, a member of Radisson Individuals features a full-service spa, an outdoor pool and free pool cabanas.

What makes Hotel El Panama by Faranda Grand, a member of Radisson Individuals a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel El Panama by Faranda Grand, a member of Radisson Individuals.

Is Hotel El Panama by Faranda Grand, a member of Radisson Individuals family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotel El Panama by Faranda Grand, a member of Radisson Individuals is a hit with families.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals serve breakfast?

Yep, complimentary buffet breakfast is available daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Dogs are welcome at Hotel El Panama by Faranda Grand, a member of Radisson Individuals, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 12 kg per pet.

Hotel El Panama by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1005 reviews
Rating 8 - Good. 335 out of 1005 reviews
Rating 6 - Okay. 134 out of 1005 reviews
Rating 4 - Poor. 85 out of 1005 reviews
Rating 2 - Terrible. 83 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Paulette

Travelled with family
N/A
Stayed 3 nights in Aug 2025

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Andria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for your money
Stayed 7 nights in Aug 2025

6/10 Okay

Violet

Travelled with family
Food options good, bed ok, internet access unstable
Stayed 2 nights in Aug 2025

4/10 Poor

Zayuris

Stayed 2 nights in Aug 2025

6/10 Okay

Antoinette, Kingston

Travelled with family
Disliked: Amenities
Food was good, but no option
Stayed 2 nights in Aug 2025

4/10 Poor

Sherrena

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Danilo

Disliked: Cleanliness, staff & service
Location
Stayed 5 nights in Jul 2025

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very nice but we never did have hot water in the bathroom the whole time we were there.
Stayed 4 nights in Aug 2025

2/10 Terrible

Shanae

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel just didn’t suited me at all
Stayed 3 nights in Aug 2025

6/10 Okay

Eliston

Disliked: Cleanliness, property conditions & facilities
Check-in was fine rooms are big and spacious bathrooms are too small and it needs lots of updated. There is no light in the small dining area overlooking the pool side. The pictures on the website to doesn’t look like what you see in person.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Navarro, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Excellently
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful the hotel very modern and clean. We enjoyed our stay very much.
Stayed 5 nights in Jul 2025

8/10 Good

Claudeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very fresh and clean environment. The staff was very friendly and efficient.
Stayed 6 nights in Jul 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not get the room i reserved, the bathroom was flooded when i got into the room, there were no towels and we we told we would have to come to the front desk to get some, i books two queen beds and a pull out couch and got two small beds and no pull out.
Stayed 10 nights in Jul 2025

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Everyone was very friendly, even with the language barrier (our fault, of course). The only complaint I have is the water pressure in our room’s bathroom/shower. It wasn’t really great, but a minor issue since the room was exactly as described/pictured. Thank you for having us!
Stayed 3 nights in Jul 2025

2/10 Terrible

Eveno, Nassau

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel has been a disaster from I woke up the next morning after checking in that evening. When daylight was up I saw how old the room was and how bad of a condition it was in…walls, air conditioning vents and windows were dirty especially the ac vent. This room I booked is supposed to be a wheelchair accessible room but the bathroom is only accessible to the point we’re only your wheelchair can fit in it that’s all no other features. also can someone tell me why would they put the phone up on the wall by the tv away from near the bed away from the nightstand in a wheelchair accessible room in order for me to call them I have to make my way in the wheelchair if I’m in bed to go to the phone that I can hardly reach due to it being up a bit high on the wall by the tv. when I first came in the room it was so cold tried to fix the temperature but come to find out I’m unable to be because the monitor was broken and it took them like three days to fix it you can literally smell the musky smell in the rooms I had to got out and buy a diffuser for the room, there was no mirror in the room the bedside lamp was twisted and deformed and not plugged in and the socket for the lamp is hardly visible and when I first came to the hotel I paid in full for three separate rooms for me and my family all due to the lies “misleading misinformation” they have up on the hotel website and third party websites prompted me to book said hotel I will never ever ever come back here
The mold in that place WILL make you sick
Stayed 8 nights in Jul 2025

10/10 Excellent

Pedro, Orlando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great coffee maker in the room.
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Lesleyann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 6 nights in Jul 2025

6/10 Okay

Carissa

Disliked: Amenities
Overall the property was clean. The rooms had some faults like the draws not staying close and have to slam the room door to get it to close. Some rooms even have the AC system running thru it in a closet and it’s a very unpleasant sight so be aware. Overall breakfast was good but my dislike was even after requesting upon booking for a later checkout due to late flights and traveling with a small child I was given a run around by front desk for me to be denied on the day and having to figure things out for 5+ hrs
Stayed 3 nights in Jul 2025

2/10 Terrible

Kabir

Stayed 3 nights in Jun 2025

10/10 Excellent

Arianny

Travelled with family
Liked: Staff & service, amenities
Staff was great! Front desk agent Christian very nice and friendly! Breakfast was nice and restaurant staff always very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get around from there.
Stayed 3 nights in Jul 2025