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The Westin Playa Bonita Panama

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for The Westin Playa Bonita Panama

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
View from property
Private beach, sun-loungers, beach umbrellas, beach towels
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
The current price is NZ$326
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
Km 6 Road to Veracruz, Veracruz, Panama
  • Place, Veracruz Beach
    ‪10 min drive‬
  • Place, Bridge of the Americas
    ‪12 min drive‬
  • Place, Albrook Shopping Mall
    ‪16 min drive‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (View)

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds (View)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (View)

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(19 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Executive Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Living area

Presidential Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking (View)

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Non Smoking (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

1 bedroom, Egyptian cotton sheets, down duvets, pillow-top beds

Premium Room, 1 King Bed, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Playa Bonita Village

A luxury stay in Veracruz awaits you at The Westin Playa Bonita Panama. You'll be 10.5 km (6.5 mi) from Biomuseo and 10.8 km (6.7 mi) from Amador Causeway. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sensory Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Asiana, serves Asian cuisine and is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Veracruz hotel include Interoceanic Canal Museum and Albrook Shopping Mall.

What's nearby

  • Veracruz Beach - 10 min drive - 8.1 km
  • Bridge of the Americas - 12 min drive - 9.5 km
  • Albrook Shopping Mall - 16 min drive - 13.4 km
  • Cinta Costera - 17 min drive - 14.1 km
  • Amador Causeway - 17 min drive - 13.4 km

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 26 min drive
  • Panama City (PTY-Tocumen Intl.) - 44 min drive

Restaurants

  • ‪Portifino - ‬18 min walk
  • ‪Prado de la Microdiversidad - ‬14 min drive
  • ‪Oasis Lobby Bar - ‬1 min walk
  • ‪Cafe Biomuseo - ‬14 min drive
  • ‪Club InterContinental - ‬18 min walk

About this property

The Westin Playa Bonita Panama

Luxury hotel on the beach, with 3 outdoor pools
Some rates at The Westin Playa Bonita Panama are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Playa Bonita Panama, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

This 5-star Veracruz hotel is smoke free.

  • 611 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
The Westin Playa Bonita Panama offers 611 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and down duvets. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sensory Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
Dreams Playa Bonita Panama - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.8 out of 5, Good, 1,002 reviews
The price is NZ$485
includes taxes & fees
2 Dec - 3 Dec
Dreams Playa Bonita Panama - All Inclusive

Property amenities

Internet

  • Available in all rooms: WiFi (PAB 15.75 per 24-hour period)
  • Available in some public areas: Free WiFi; wired internet (PAB 15.75 per day)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 25 to 35 for adults and PAB 15 to 25 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Cafe Pacifica
  • Oceanica
  • SOLEO
  • Starfish Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (100 centimetre high)
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 25 October 2025 to 26 October 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: PAB 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 25.00 to 35.00 for adults and PAB 15.00 to 25.00 for children
  • Fee for in-room wireless Internet: PAB 15.75 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: PAB 15.75 per day (rates may vary)
  • Pet fee: PAB 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Panama Playa Bonita
Panama Westin Playa Bonita
Playa Bonita Westin
Westin Bonita
Westin Bonita Panama
Westin Bonita Playa Panama
Westin Playa Bonita
Westin Playa Bonita Hotel
Westin Playa Bonita Hotel Panama
Westin Playa Bonita Panama
The Westin Playa Bonita Panama Hotel Panama City
The Westin Playa Bonita Panama Panama City
Westin Playa Bonita Panama Hotel
The Westin Playa Bonita Panama Panama City

Frequently asked questions

What is the cancellation policy at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Playa Bonita Panama?

As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at The Westin Playa Bonita Panama on 9 Dec 2025 start from NZ$325.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Playa Bonita Panama?

Yep, The Westin Playa Bonita Panama has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Westin Playa Bonita Panama?

The closest beach to The Westin Playa Bonita Panama is Veracruz Beach (4 km).

Is there a spa on site at The Westin Playa Bonita Panama?

Yep, Sensory Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Westin Playa Bonita Panama have a pool?

Yep, and guests love it! The Westin Playa Bonita Panama has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with hydromassage showerheads, pillowtop beds and 24-hour room service.

What makes The Westin Playa Bonita Panama a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Playa Bonita Panama.

Is The Westin Playa Bonita Panama family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Playa Bonita Panama is a hit with families.

Does The Westin Playa Bonita Panama serve breakfast?

You bet, buffet breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Playa Bonita Panama?

No, The Westin Playa Bonita Panama does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Playa Bonita Panama?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at The Westin Playa Bonita Panama?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

The Westin Playa Bonita Panama Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

Reviews

10/10 Excellent

Taifur, Montreal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we wanted for our short family getaway. A secluded property on a private beach with many swimming pools. The staff were delightful. And the hotel had many dining options to suit the different tastes of my family members. We rented a vehicle at the airport and enjoyed being able to come and go anytime with free parking at the property. Any minor issues we had were resolved very quickly, except one: never was able to connect to hotel wifi from our room.
Stayed 4 nights in Aug 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good 👌✅
Stayed 1 night in Aug 2025

6/10 Okay

sham

Stayed 5 nights in Aug 2025

10/10 Excellent

Peola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property close to 5th Ave and all transportation. Everyone was very attentive from front desk, concierge and staff. Breakfast Buffet was exceptional, everything was so delicious. The buffet view was breathtaking. I really can’t say one thing bad about the place. 10 stars all around.
Stayed 3 nights in Jun 2025

2/10 Terrible

Silvestre, Richmond

Never made it to the property. Had daily business in the City, and even though the resort is relatively close to the city the traffic to go and back and forth made it near impossible for me to stay there and be able to conduct business on a daily basis. The resort refused to help me out. I paid for a four night stay in advance. Didn’t even care to issue a partial credit or anything.
Stayed 4 nights in Jul 2025

10/10 Excellent

ashfaq

Liked: Cleanliness
Stayed 7 nights in Aug 2025

10/10 Excellent

Sri Devi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Serina

Stayed 5 nights in Jul 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds and common spaces were really nice. The rooms are spacious. Variety of food choices with the restuarants. Staff was friendly.
Stayed 5 nights in Aug 2025

10/10 Excellent

Charles, Ruther Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is well appointed. The staff was exceptional especially Enrique the server at the Pacifica restaurant.
Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, some good food options, good for a few days escape
Stayed 7 nights in Aug 2025

10/10 Excellent

Neresh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Receptionist was very friendly and helpful
Stayed 6 nights in Aug 2025

2/10 Terrible

Odean Nicholas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My stay at the Westin was horrible I felt like I was treated differently from others I was forced to pay 150 because my friend came by for 15 min just for us to get dress and go to a party mind you this is not a all inclusive hotel I have a king size beachfront view which I paid extra for for them to tell me I can’t have a visitor come up for 10 min to pre game and go to a party.i was originally trying to cancel my stay before then event happened they watch me talk on the phone with Expedia went through everything Expedia was ready to do the cancellation for the hotel to tell me oh they are sorry only a manager could do it so I said yall only have 1 manger she said yes he come in at 9am this was around 6pm it took me 2 and a half day to actually speak with the 1 manger they claim they have by that time didn’t make sense to cancel anymore so I brought it to his attention about how it took for me to actually see him I’m on vacation I have excisions booked and stuff I can’t sit around and wait for 1 manger 1 manger at big hotel like that did not make sense and I knew it was a lie they just didn’t want me to leave .come to find the manger I been waiting for is the same one that checked me in which I originally told him my friends is Panamá city I’m the only one on this side of they town my friends with probably be come by but no sleep over because they got there own hotel in Panama city.when I told him what happened and how I’m being treated he ask me to talk privately so we
Stayed 4 nights in Jul 2025

2/10 Terrible

Jeremiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nicole priscilla

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Eddie A Santini

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beach is not a swimming beach at all, a lot of rocks. They need to explain better the all inclusive packages online, I thought I bought an all inclusive package online and I didn’t. I bought the package at the hotel. The hotel is in deteriorating, they need to take care of the facility.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pasquale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience would definitely recommend
Stayed 6 nights in Jul 2025

2/10 Terrible

cassiane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a scam that targets americans. I booked by accident and they would not refund my money.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sophanna, San Jose

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Donald K Bickford

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and Very Professional Staff!! Beautiful Property and Well taken Care of!!
Stayed 11 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and atmosphere were lovely. We had several issues with the room not being well equipped, i.e. the telephone did not work, light bulbs were out, requested face towels several times. The front desk attendants failed to let us know that our lost luggage had arrived at 11:00 am the day after we arrived. We found out at 4:00 pm after we inquired. I was told that they tried to call us, however the phones did not work in the room along with the radio and alarm. They could have simply knocked on the door. We were in the same clothes for two days.
Stayed 7 nights in Jul 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water with beautiful views and a nice selection of various pools.
Stayed 2 nights in Jul 2025

6/10 Okay

Carole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful staff friendly but we were not told our stay was not All inclusive which impacted what we planned on spending usually when we come we pay for an all inclusive stay never have we had to pay for meals an drinks so that was very disappointing
Stayed 1 night in Jul 2025