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The Westin Playa Bonita Panama

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for The Westin Playa Bonita Panama

3 outdoor pools, pool umbrellas, pool loungers
Lobby
Lobby
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
The current price is NZ$304
includes taxes & fees
27 May - 28 May

Explore the area

Map
Km 6 Road to Veracruz, Veracruz, Panama
  • Albrook Shopping Mall
    ‪13 min drive‬
  • Cinta Costera
    ‪14 min drive‬
  • Amador Causeway
    ‪15 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony

Balcony

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (View)

42-inch LCD TV with cable channels, TV, MP3 dock

Deluxe Room, 2 Queen Beds (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Club Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Living area

Presidential Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Club Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Down duvet
  • Sleeps 3
  • 1 King Bed

About the area

Playa Bonita Village

A luxury stay in Veracruz awaits you at The Westin Playa Bonita Panama. You'll be 10.5 km (6.5 mi) from Biomuseo and 10.8 km (6.7 mi) from Amador Causeway. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sensory Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Asiana, serves Asian cuisine and is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Veracruz hotel include Interoceanic Canal Museum and Albrook Shopping Mall.

What's nearby

  • Albrook Shopping Mall - 13 min drive - 11.6 km
  • Cinta Costera - 14 min drive - 12.1 km
  • Amador Causeway - 15 min drive - 10.8 km
  • Multiplaza Pacific Mall - 17 min drive - 16.3 km
  • Fuerte Amador Resort & Marina - 24 min drive - 14.5 km

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 26 min drive
  • Panama City (PTY-Tocumen Intl.) - 44 min drive

Restaurants

  • ‪Seaside Grill - ‬18 min walk
  • ‪Oasis Lobby Bar - ‬1 min walk
  • ‪D'lirios - ‬4 min drive
  • ‪Coco Cafe - ‬18 min walk
  • ‪Oceanica - ‬1 min walk

About this property

The Westin Playa Bonita Panama

Luxury hotel on the beach, with 3 outdoor pools
Some rates at The Westin Playa Bonita Panama are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Playa Bonita Panama, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

This 5-star Veracruz hotel is smoke free.

  • 611 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
The Westin Playa Bonita Panama offers 611 air-conditioned accommodations with MP3 docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and down duvets. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sensory Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas

Dreams Playa Bonita Panama - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.7 out of 5, Good, 1,004 reviews
The price is NZ$414
includes taxes & fees
31 May - 1 June
Dreams Playa Bonita Panama - All Inclusive

Property amenities

Internet

  • Available in all rooms: WiFi (PAB 15.75 per 24-hour period)
  • Available in some public areas: Free WiFi; wired internet (PAB 15.75 per day)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 25 to 35 for adults and PAB 15 to 25 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Cafe Pacifica
  • Oceanica
  • SOLEO
  • Starfish Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (100 centimetre high)
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 8 May 2025 to 19 May 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: PAB 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 25.00 to 35.00 for adults and PAB 15.00 to 25.00 for children
  • Fee for in-room wireless Internet: PAB 15.75 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: PAB 15.75 per day (rates may vary)
  • Pet fee: PAB 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Panama Playa Bonita
Panama Westin Playa Bonita
Playa Bonita Westin
Westin Bonita
Westin Bonita Panama
Westin Bonita Playa Panama
Westin Playa Bonita
Westin Playa Bonita Hotel
Westin Playa Bonita Hotel Panama
Westin Playa Bonita Panama
The Westin Playa Bonita Panama Hotel Panama City
The Westin Playa Bonita Panama Panama City
Westin Playa Bonita Panama Hotel
The Westin Playa Bonita Panama Panama City

Frequently asked questions

What is the cancellation policy at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Playa Bonita Panama?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at The Westin Playa Bonita Panama on 27 May 2025 start from NZ$304.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Playa Bonita Panama?

Yep, The Westin Playa Bonita Panama has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Westin Playa Bonita Panama?

The closest beach to The Westin Playa Bonita Panama is Veracruz Beach (4 km).

Is there a spa on site at The Westin Playa Bonita Panama?

Yep, Sensory Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Playa Bonita Panama have a pool?

Yep, and guests love it! The Westin Playa Bonita Panama has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with hydromassage showerheads, pillowtop beds and 24-hour room service.

What makes The Westin Playa Bonita Panama a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Playa Bonita Panama.

Is The Westin Playa Bonita Panama family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Playa Bonita Panama is a hit with families.

Does The Westin Playa Bonita Panama serve breakfast?

You bet, buffet breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Playa Bonita Panama?

No, The Westin Playa Bonita Panama does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Playa Bonita Panama?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at The Westin Playa Bonita Panama?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin Playa Bonita Panama Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sheldon

Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel De la

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the main thing that I like about this resort is that is a private area and the beach is exclusive to the Hotel, it gives you a much more safe and quiet enviroment. quality of the room are and service is great. My only down is that the coffee maker in the room is a joke. other than that it's all great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Majid

We had a wonderful experience at this resort.
Stayed 5 nights in Dec 2024

6/10 Okay

Joy

Stayed 3 nights in Feb 2025

8/10 Good

Catherine, Macedon

Liked: Cleanliness
Stayed 5 nights in Jan 2025

6/10 Okay

gregory, BOWLING GREEN

Stayed 6 nights in Jan 2025

6/10 Okay

gregory, BOWLING GREEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
At the pool, you have a notice up that says no cussing or bad language, but your pool music provided by the hotel consistently played music with every cuss or bad word there is. Pool service was also very SLOW.

8/10 Good

Bonnie

Travelled with family
Liked: Property conditions & facilities
very nice and relaxing very friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

jeana

Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Sung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here from January 18-22, 2025, and it was a beautiful resort! Our room, #902 on the 9th floor, had a spectacular ocean view with a balcony. The room was spacious, clean, and our king-size bed was incredibly comfortable. The resort offers several restaurants, though not all were open during our stay. We ordered food from Starfish and was quite good. The pool area was beautifully designed, with multiple pools to choose from, making for a relaxing experience. The only downside was the cleanliness of the hallways—they were in serious need of vacuuming and mopping. Other than that, we had a wonderful stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Serena Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, especially Jorge, Rennie, and Maria. It’s a lovely hotel, linens, bed, bathroom, balcony, all wonderful. AC works well. Oregano and Starfish grill were great, coffee was excellent.
Stayed 8 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed watching the tides rise and fall, maybe 20' in 12 hours, and at night the lighted necklace of ships awaiting canal passage was an awesome sight. The resort gets a 10 in my book.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ruth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with accomodating service and amazing views

10/10 Excellent

Dorien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oscar A Madrid, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good environment, the night life at the little bar they have is great, the staff was very helpful and pleasant to deal with always greeted you with a smile
Stayed 3 nights in Nov 2024

8/10 Good

Jessie

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Overall the property is nice and the food was excellent. It is a bit outdated but still nice. Our main issues were with the customer service from the moment we arrived the bartenders or waiters by the pool area were not friendly nor were they looking to go above and beyond like you except at resorts for the amount you are paying and being on vacation and a relaxing trip. There was lack of customer service and that ownership feel from certain employees.p There were a hand full of other employees in the restaurant dept that were just not there to work you could see it their face and the way they did things. Very off putting. The individuals at the tour desk were all super great! They were over the top with details and customer service. The beach is very dark sand and most days were cloudy for us there.
Stayed 6 nights in Dec 2024

10/10 Excellent

LaShanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resort overall was great but the food was disappointing.
Stayed 3 nights in Dec 2024

10/10 Excellent

cassandra

Stayed 4 nights in Dec 2024

8/10 Good

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

sanjaimon

Travelled with family
Liked: Staff & service
Not worth recommending
Stayed 4 nights in Dec 2024

8/10 Good

Emery

Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great highly recommended.
Stayed 2 nights in Dec 2024

8/10 Good

Jane

Stayed 2 nights in Dec 2024