The Westin Playa Bonita Panama

5.0 star property

Photo gallery for The Westin Playa Bonita Panama

3 outdoor pools, pool umbrellas, pool loungers
Lobby
Lobby sitting area
3 outdoor pools, pool umbrellas, pool loungers
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
The current price is NZ$349
includes taxes & fees
26 June - 27 June

Explore the area

View map
Km 6 Road to Veracruz, Veracruz, Panama
  • Place, Veracruz Beach
    ‪6 min drive‬
  • Place, Bridge of the Americas
    ‪14 min drive‬
  • Place, Albrook Shopping Mall
    ‪20 min drive‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 2 Double Beds (View)

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(49 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (View)

8.6 out of 10
Excellent
(18 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(28 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Balcony

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Bedrooms

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Playa Bonita Village

A luxury stay in Veracruz awaits you at The Westin Playa Bonita Panama. You'll be 10.5 km (6.5 mi) from Biomuseo and 10.8 km (6.7 mi) from Amador Causeway. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sensory Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Asiana, serves Asian cuisine and is open for dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Veracruz hotel include Interoceanic Canal Museum and Albrook Shopping Mall.

What's nearby

  • Veracruz Beach - 6 min drive - 3.9 km
  • Bridge of the Americas - 14 min drive - 9.9 km
  • Interoceanic Canal Museum - 19 min drive - 13.5 km
  • Albrook Shopping Mall - 20 min drive - 14.1 km
  • Amador Causeway - 21 min drive - 13.8 km

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 26 min drive
  • Panama City (PTY-Tocumen Intl.) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • Tierra y Fuego
  • ‪Seaside Grill - ‬18 min walk
  • ‪Barefoot Grill - ‬18 min walk
  • ‪Portofino - ‬18 min walk

About this property

The Westin Playa Bonita Panama

Some rates at The Westin Playa Bonita Panama are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Playa Bonita Panama, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

This 5-star Veracruz hotel is smoke free.

  • 611 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
The Westin Playa Bonita Panama offers 611 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and down duvets. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sensory Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (PAB 15.75 per 24-hour period)
  • Available in some public areas: Free WiFi; wired internet (PAB 15.75 per day)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 25 to 35 for adults and PAB 15 to 25 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Cafe Pacifica
  • Oceanica
  • SOLEO
  • Starfish Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (100 centimetre high)
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PAB 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 25.00 to 35.00 for adults and PAB 15.00 to 25.00 for children
  • Fee for in-room wireless Internet: PAB 15.75 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: PAB 15.75 per day (rates may vary)
  • Pet fee: PAB 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Panama Playa Bonita

Panama Westin Playa Bonita

Playa Bonita Westin

Westin Bonita

Westin Bonita Panama

Westin Bonita Playa Panama

Westin Playa Bonita

Westin Playa Bonita Hotel

Westin Playa Bonita Hotel Panama

Westin Playa Bonita Panama

The Westin Playa Bonita Panama Hotel Panama City

The Westin Playa Bonita Panama Panama City

Westin Playa Bonita Panama Hotel

The Westin Playa Bonita Panama Panama City

Frequently asked questions

What is the cancellation policy at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Playa Bonita Panama?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at The Westin Playa Bonita Panama on 26 Jun 2026 start from NZ$349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Playa Bonita Panama?

Yep, The Westin Playa Bonita Panama has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Westin Playa Bonita Panama?

The closest beach to The Westin Playa Bonita Panama is Farfan Beach (3.8 km).

Is there a spa on site at The Westin Playa Bonita Panama?

Yep, Sensory Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Playa Bonita Panama have a pool?

Yep, and guests love it! The Westin Playa Bonita Panama has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Westin Playa Bonita Panama?

The Westin Playa Bonita Panama features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with hydromassage showerheads, pillowtop beds and 24-hour room service.

What makes The Westin Playa Bonita Panama a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Playa Bonita Panama.

Is The Westin Playa Bonita Panama family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Playa Bonita Panama is a hit with families.

Does The Westin Playa Bonita Panama serve breakfast?

You bet, buffet breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Playa Bonita Panama?

No, The Westin Playa Bonita Panama does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Playa Bonita Panama?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at The Westin Playa Bonita Panama?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin Playa Bonita Panama Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose R

Stayed 1 night in Feb 2026

6/10 Okay

DANIEL M

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It prolly was a bad ass place once, but that was a while back. Room was ample, breakfast was very decent, place was generally clean. Our keys went outta whack four times, ride the elevator on someone else’s key up and down, go to reception, wasted ten minutes every time. No apologies whatsoever, nobody cared, it was prolly happening to everyone. Pools were not clean, service around pools nonexistent, bar was close. Chairs were very very old and need to be thrown away. Beach gets ugly when low tide happens. Food at the adjacent restaurants was comedic, but the price was dramatic, so that was entertaining! Service barely ok! If you have high standards, stay away. This is the worse Westin we ever stayed at.
Stayed 7 nights in Feb 2026

10/10 Excellent

Looknauth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very excellent service place is beautiful
Stayed 4 nights in Feb 2026

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
This is a 3 stat property. The disappointing aspect is that it is advertised as a non smoking property and this is not the case. No one enforced this rule as employees served smoking patrons right beside us on multiple occasions. Front desk staff refused to break ten dollar bills for us to tip the staff that were observant to our needs. Balbino was excellent. I would not recommend this property but it could be made more appealing if management strived.
Stayed 9 nights in Feb 2026

8/10 Good

christopher

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel, quality food, friendly staff, nice pools.
Stayed 7 nights in Feb 2026

10/10 Excellent

Doncho Ivanov

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean, the facilities were excellent, the breakfast and the restaurants were outstanding, staff was very helpful and polite, this is a wonderful hotel!
Stayed 5 nights in Feb 2026

4/10 Poor

Ryan

Travelled with family and small children
Disliked: Amenities
The on the positive side: the "ocean" view room have a great view! We learned from previous reviews that room service food is faster, less expensive and not so bad. That is true, although they did get our order wrong, despite confirming it. But they did promptly bring a replacement. Another positive are the pools. Lots of pools for all ages. On the not positive side: The biggest issue was the bait and switch by this website (they blocked me from using the actual name) and the hotel. We reserved two king suites via this website. I called the hotel the day after reserving to confirm the reservation, request a crib and ask for adjoining rooms. The hotel confirmed the reservation (including the fact that it was two suites). However, upon arrival we received two regular rooms. They claimed that we reserved "premium" rooms, instead of suites. And refused to put us in suites unless we paid more money. Smaller issues is that the line to check-in to the hotel is LONG and slow.
Stayed 5 nights in Feb 2026

4/10 Poor

Esther

Stayed 6 nights in Feb 2026

6/10 Okay

Annie

Travelled with family and small children
Liked: Cleanliness
The room itself was the best part. Super comfy beds and really spacious. The bad - the shower door didn’t seal so the floor was constantly covered in soaking wet towels. As other reviewers have stated - there’s nothing special about the food. The breakfast buffet is worth adding for the extra $11. Def not worth $22 per person though. We ate at the buffet once for dinner and it was pretty awful. We ate at fuego and it was way over priced for the quality of food. Same goes for the starfish place. But one thing they all had in common was terrible service. Though, as we move around to different areas (we’re now in Casco Viejo) and the service here is pretty awful as well. I don’t think anyone here hustles for tips. It’s weird. As for location - you aren’t going to do anything out at the Westin, so staying there kind of seems pointless. Where we are staying now is a cool area that you can walk around and there’s tons of shopping and food and stuff to do. And all the excursions we did while at playa Bonita, we could have just done from here. Highly recommend the monkey and sloth tour. By far the best bag for your buck at $30/person for 5ish hours! Ok back to hotel - as others have said, beach is terrible. Low tide seems to last forever and it goes out sooooo far. And you aren’t left with sand and tide pools, you’re left with mud and grossness. Do not stay here if you’re trying to have a beach experience. Anyway, I would recommend staying elsewhere - casco viejo has been great!
Stayed 3 nights in Feb 2026

8/10 Good

Adama

Liked: Cleanliness, property conditions & facilities
Room services
Stayed 4 nights in Feb 2026

8/10 Good

Edelmira, white plains

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Yes
Stayed 7 nights in Feb 2026

8/10 Good

Jeanne Marie Del

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was spotless and all the staff were professional and courteous. The only shortcoming was that wifi rarely worked in the room.
Stayed 7 nights in Feb 2026

6/10 Okay

Rada

The room
Stayed 7 nights in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
The room más immaculate
Stayed 3 nights in Feb 2026

8/10 Good

dionne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is great but the beach was disappointing
Stayed 4 nights in Feb 2026

4/10 Poor

Mark

Nothing
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Room great as always very nice im a repeat customer
Stayed 3 nights in Feb 2026

4/10 Poor

DaJanae

Liked: Amenities, property conditions & facilities
Room was missing a couple of items and when we called to retrieve the items it took an additional 40mins after calling back multiple times.
Stayed 2 nights in Feb 2026

6/10 Okay

Dallas

Travelled with family
For an upscale hotel it should be maintained better. The buffet was not consistently good quality food. The pools need to be cleaned better. The staff were friendly.
Stayed 9 nights in Jan 2026

10/10 Excellent

Diedra

Clean rooms
Stayed 3 nights in Jan 2026

6/10 Okay

Wendy

Stayed 7 nights in Jan 2026

10/10 Excellent

Karen, West Des Moines

Liked: Cleanliness, amenities, property conditions & facilities
Everything was phenomenal - the resort, the staff, the food, the drinks and the view. Thx for the Panamanian hospitality!
Stayed 7 nights in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The balcony view was beautiful the rolms were clean pools were nice the hosts were nice overall an excellent place to stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Jan 2026

6/10 Okay

Wayne

Liked: Staff & service
There was no free breakfast. The buffet was the same every day. Only one pool bar open so you were always standing in line for a drink. A minimum $25.00 to go anywhere in a taxi and if you stayed out past 2:00pm it took hours to get back to the hotel.
Stayed 11 nights in Jan 2026