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Aparthotel

Aparthotel Adagio Serris - Val d'Europe

3.0 star property
Boutique aparthotel connected to a shopping centre in Serris with free theme park shuttle

Photo gallery for Aparthotel Adagio Serris - Val d'Europe

Seasonal outdoor pool
Studio, 1 Double Bed
Daily buffet breakfast (EUR 16 per person)
Miscellaneous
Apartment, 1 Bedroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Parking available
The current price is NZ$195
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
18 cours de l'Elbe, Serris, Seine-et-Marne, 77700
  • Place, La Vallée Village
    ‪4 min walk‬
  • Place, SEA LIFE Val d'Europe
    ‪6 min walk‬
  • Place, Disneyland® Paris
    ‪3 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪34 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms (T3D)

1 bedroom, premium bedding, in-room safe, desk

Apartment, 2 Bedrooms (T3D)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed, 2 Twin Beds and 1 Double Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Double Bed with Sofa bed, Balcony

Apartment, 1 Double Bed with Sofa bed, Balcony

Apartment, 1 Double Bed with Sofa bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Flat-screen TV
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

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About the area

Serris

Aparthotel Adagio Serris - Val d'Europe puts you in the heart of Serris, connected to a shopping centre and within a 20-minute stroll of SEA LIFE Val d'Europe and La Vallée Village. Highlights at this family-friendly aparthotel include a sauna, a 24-hour business centre and in-room kitchenettes. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a safe and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a dishwasher. Nice touches to enhance your stay include designer toiletries and premium bedding. A desk and a phone are also available. Weekly housekeeping is available. .Enjoy the gym and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also self parking, along with the convenience of a free theme park shuttle. .With a stay at this 3-property class Serris aparthotel, you'll be 1.8 km (1.1 mi) from Disneyland® Paris and 3.3 km (2 mi) from Golf Disneyland® Paris.
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What's nearby

  • La Vallée Village - 4 min walk - 0.4 km
  • Val d'Europe Shopping Center - 4 min walk - 0.4 km
  • SEA LIFE Val d'Europe - 6 min walk - 0.5 km
  • Val d'Europe - 13 min walk - 1.1 km
  • Disneyland® Paris - 3 min drive - 2.1 km

Getting around

  • Marne la Vallée-Chessy RER Station - 7 min drive
  • Val d'Europe Station - 14 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 40 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Pret A Manger - ‬9 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Big Fernand - ‬5 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Aparthotel Adagio Serris - Val d'Europe

Boutique aparthotel connected to a shopping centre in Serris with free theme park shuttle
Aparthotel Adagio Serris - Val d'Europe offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A theme park shuttle and A train station pick-up shuttle are free. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Aparthotel Adagio Serris - Val d'Europe. For a fee, parking is available.

This 3-star Serris aparthotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2012
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
Aparthotel Adagio Serris - Val d'Europe offers 210 accommodations with a safe and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and fridges can be requested. Housekeeping is provided on a limited basis.

Similar properties

Reception
Residence du Parc - Val D'Europe
  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 525 reviews
The price is NZ$171
includes taxes & fees
2 Nov - 3 Nov
Residence du Parc - Val D'Europe

Property amenities

Pool/Spa

  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle
  • Free theme park shuttle
  • Parking on site (EUR 15 per night)

Family friendly

  • Free cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 16 per person

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference space
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Up to 15 kg per pet
  • Fee: EUR 10 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a train station
  • Next to a golf course
  • On a lake

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 210 units
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Connecting units available
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 01 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Aparthotel Adagio Serris - Val d'Europe.

Property is also known as

Hipark Serris
Hipark Serris Val-D'Europe
Hipark Val-D'Europe
Hipark Val-D'Europe House
Hipark Val-D'Europe House Serris
Serris Val-D'Europe
Hipark Serris-Val D'Europe
Hipark Design Suites Val d’Europe House Serris
Hipark Design Suites Val d’Europe House
Hipark Design Suites Val d’Europe Serris
Hipark Adagio Serris-Val d'Europe House
Hipark Adagio d'Europe House
Hipark Design Suites Val d’Europe
Hipark Adagio SerrisVal d'Eur

Frequently asked questions

What is the cancellation policy at Aparthotel Adagio Serris - Val d'Europe?

Aparthotel Adagio Serris - Val d'Europe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aparthotel Adagio Serris - Val d'Europe?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Aparthotel Adagio Serris - Val d'Europe on 2 Nov 2025 start from NZ$172.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aparthotel Adagio Serris - Val d'Europe?

Yep, Aparthotel Adagio Serris - Val d'Europe has a self car park for EUR 15 per night.

Are there any beaches close to Aparthotel Adagio Serris - Val d'Europe?

The closest beach to Aparthotel Adagio Serris - Val d'Europe is Plage Sud (7.4 km).

Does Aparthotel Adagio Serris - Val d'Europe have a pool?

Aparthotel Adagio Serris - Val d'Europe has a seasonal outdoor pool. The pool is open from May 01 to September 01.

Is Aparthotel Adagio Serris - Val d'Europe family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Aparthotel Adagio Serris - Val d'Europe is a hit with families.

Does Aparthotel Adagio Serris - Val d'Europe serve breakfast?

You bet, buffet breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Aparthotel Adagio Serris - Val d'Europe?

No, Aparthotel Adagio Serris - Val d'Europe does not offer an airport shuttle service.

What time are check-in & check-out at Aparthotel Adagio Serris - Val d'Europe?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at Aparthotel Adagio Serris - Val d'Europe?

There is a golf course next to Aparthotel Adagio Serris - Val d'Europe.

Reviews

Aparthotel Adagio Serris - Val d'Europe Reviews

8.2

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1835 out of 4954 reviews
Rating 8 - Good. 1989 out of 4954 reviews
Rating 6 - Okay. 697 out of 4954 reviews
Rating 4 - Poor. 267 out of 4954 reviews
Rating 2 - Terrible. 166 out of 4954 reviews

Reviews

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, room comfort
Not enough pillows or towels in a room for four. Lots of wear and tear place needs a deep clean.. mould in showers.
Stayed 2 nights in Jul 2025

8/10 Good

Louisa, North Holmwood, Dorking

Travelled with family
Liked: Cleanliness
A great location but the hotel apartments are tired and we had a broken shower, bits of wood missing off cabinets and the mirror and when we arrived the sofa bed had dirty sheets on it. It just needs a bit of a face lift.
Stayed 4 nights in Jul 2025

8/10 Good

Tunde

Liked: Cleanliness, property conditions & facilities
Nice area, friendly staff, clean and spacious apartment. The sofa bed wasn’t really comfortable, but it’s understandable. I missed vegetables from the breakfast options, otherwise it was pretty good.
Stayed 3 nights in Jul 2025

8/10 Good

Yousef, Hawalli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stuff helpful The room wide and clean Internet good Breakfast Buffet Disneyland away 15 minutes walk Val’d europe mall away 5 minutes walk
Stayed 2 nights in Jul 2025

8/10 Good

JULIETT

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Yousef, Hawalli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel in good location The bus stop in front of the hotel Stuff respectable and helpful The room very clean, comfortable, quiet and good equipped Breakfast buffet but limited Disneyland 15 minute walk or use the bus front of the hotel Val’d europe mall 5 minute walk The hotel good for family
Stayed 2 nights in Jul 2025

10/10 Excellent

Roisin

Liked: Cleanliness, room comfort
Excellent location and facilities for Disneyland visit. Shuttle bus was perfect!
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent base for Euro Disney. Outdoor pool was a massive bonus and lovely square with restaurants couple minutes away.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nathalie, Wellington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and the bakery downstairs and the many restaurants options around are the only reasons I may come back to this hotel. The online pictures of the apartment do not match the reality. Smaller than it looks. The fridge was not closing properly so I could not store anything. Mentioned to the reception. Said they would fix the next day. Never did. My daughter also never received the extra pillows I asked as she needs to have her head elevated for sleeping. I barely got one when I asked and never received the others they promised to bring me the next day. The top stove was not working. Could not cook anything. Basically I got an apartment for nothing because I could not use any if its features. The plates are also so big that they don’t fit the microwave so, again, could not warm up food. Other than that the beds were very comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Room we booked given a different room

The room I had booked, hotel couldn’t give me that room they didn’t have any left which was disappointing and had to have a different room, the room they gave us it didn’t have any electricity as the fuse box had tripped, they did fix this. The next day after returning from a day out we discovered we had no water in the room. We had to be moved at midnight to another room. It was disappointing we had all these problems with rooms and stayed in a cheaper room to what we had originally paid. overall the staff was friendly and hotel was clean.
Stayed 3 nights in Jul 2025

6/10 Okay

Greg

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Decent hotel option near Disney and very walkable and close to great shopping mall. Hotel had great space and amenities for family. The hotel rooms, although not terrible could be cleaner and were a little rundown in some areas. Also, we were a family of five and were short on some pillows. When we asked for another pillow they offered to find some but didn’t seem available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to the big Val d’Europe mall, which has shops, restaurants, snacks, and more. Also at the end of the mall is the RER train station which you can take to get to the heart of Paris. 15-20 minute walk to and from the Disney park which is very convenient. Free shuttle also served well for us. Pool was fun, laundry worked well, staff was nice. Only complaint, albeit tiny and not important, is our card key to get into the room lost its scanning ability 3 different times which made us have to get new ones each time.
Stayed 8 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Lindsay

Liked: Cleanliness, room comfort

Great hotel for a Disney stay

Hotel is in great condition and the staff were very good. There’s a shuttle bus to Disney park, but we walked it in 15 minutes. I don’t recommend getting the Magic Shuttle here, get the train to Chessy and either walk or get a taxi instead, the shuttle takes you around the world before you reach this property. I’ve only dropped stars because our fridge was broken and froze all our food, smashing bottles. Plus the pool is actually only open 10-8, it would have been nice to have used it earlier in the morning or even until 9pm. There’s also a mall nearby, which was handy!
Stayed 4 nights in Jul 2025

6/10 Okay

Melissa

Travelled with family
Disliked: Cleanliness, amenities
Space in the room was good. Decent breakfast. Nice pool and sauna. Customer service from front desk was not good. Often staff were in the back room chatting instead of tending to patrons. They offered taxi service that was twice the amount of other services. They never answered the phone when we called from our room.
Stayed 6 nights in Jul 2025

10/10 Excellent

Freda

Travelled with family
Liked: Cleanliness, room comfort

Disney holiday

Very good hotel.Plenty of shuttle buses to take you to and from the park.The kitchen was adequate for making breakfast etc and a bakery was just along the road that did lovely filled baguettes etc. The swimming pool was good.The shopping centre was a 10 minute walk away and had restaurants.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice area, felt rather safe and close to a boulangerie which was amazing for breakfest and cheap. There is a huge shopping center with plenty of restaurants 5 mins walk away.
Stayed 10 nights in Jun 2025

6/10 Okay

Barry

Disliked: Cleanliness
We had leak in bathroom for 2 days then we had ants in one bedroom which lasted 2 days to fix not too bad overall
Stayed 6 nights in Jun 2025

4/10 Poor

Lloyd

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room stunk breakfast was not worth the price for it
Stayed 3 nights in Jun 2025

8/10 Good

Helen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good sized, air conditioned apartment, close to a variety of restaurants, good outdoor swimming pool, curtesy bus to Disney
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Loved it! I recommend
Stayed 2 nights in Jan 2025

8/10 Good

Janet Ann

Travelled with family
Liked: Cleanliness, amenities
Overall it was good and bery close to the shopping centre and Disneyland parks. The downside was things like the aircon in my daughter's room was not good amd it was 30+ while we were yhere. Some plugs didn't work but we could work round that and the laundry room was out of order. But overall a good stay, rooms were clean and staff were helpful.
Stayed 5 nights in Jun 2025

6/10 Okay

Gordon

Travelled with family
Liked: Property conditions & facilities
We stayed for 3 days earlier this month. We found the Reception staff to be quite rude. Definitely wasn’t service with a smile! They weren’t very helpful when asking for anything and every answer was “No” We asked for extra pillows as I’m pregnant and find it hard to get comfortable in bed and I was told there were no extra pillows. We asked for milk for the free coffee and we were told no. We asked for extra towels for use at the pool and we were told “No” There was a power cut one morning and we had booked breakfast and there wasn’t much breakfast options which we weren’t offered a refund for. The hotel itself and the pool was fab. The rooms were a little cramped but for the limited time we were at the room was sufficient. We didn’t use the shuttle bus service, they weren’t as frequent as we thought they would be so we booked an Uber everyday which was 10€ to DLP. Overall we enjoyed our stay, just don’t expect any extras!
Stayed 3 nights in Jun 2025