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Hotel Bienvenue

4.0 star property
Hotel with a bar, 10-minute walk to Galeries Lafayette

Photo gallery for Hotel Bienvenue

Lobby
Lobby
Property entrance
Daily buffet breakfast (EUR 18 per person)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
23 Rue Buffault, Paris, Paris, 75009
  • Place, Grands Boulevards
    ‪4 min walk‬
  • Place, Galeries Lafayette
    ‪10 min walk‬
  • Place, Palais Garnier
    ‪13 min walk‬
  • Airport, Paris (ORY-Orly)
    ‪46 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, free WiFi

Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
In-room safe
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
In-room safe
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
In-room safe
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
In-room safe
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
In-room safe
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Connecting Rooms

Quadruple Room, Connecting Rooms

Quadruple Room, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Paris

Hotel Bienvenue places you in the centre of Paris, within just a 15-minute stroll of popular places like Palais Garnier and Galeries Lafayette. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Within a 20-minute walk of this 4-property class 9th Arrondissement hotel, attractions include Place Vendôme and Moulin Rouge.

What's nearby

  • Grands Boulevards - 4 min walk - 0.4 km
  • Folies Bergere - 5 min walk - 0.4 km
  • Boulevard Haussmann - 7 min walk - 0.6 km
  • Galeries Lafayette - 10 min walk - 0.9 km
  • Palais Garnier - 13 min walk - 1.1 km

Getting around

  • Cadet Station - 2 min walk
  • Paris (XPG-Gare du Nord Train Station) - 14 min walk
  • Orly Airport (ORY) - 19 min drive

Restaurants

  • ‪Nautilus - ‬1 min walk
  • ‪Le P'tit Piano - ‬2 min walk
  • ‪Creime - ‬1 min walk
  • ‪Le Rouge et le Verre - ‬2 min walk
  • ‪Chok Dee - ‬1 min walk

About this property

Hotel Bienvenue

Hotel with a bar, 10-minute walk to Galeries Lafayette
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Bienvenue.

This 4-star Paris hotel is smoke free.

  • 38 guestrooms or units
  • 5 levels
  • 2 buildings
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Bienvenue offers 38 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Food and drink

    • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
    • A bar/lounge
    • Coffee and tea in common areas
    • Snack bar/deli

    Family friendly

    • Snack bar/deli

    Conveniences

    • 24-hour front desk
    • Luggage storage
    • Newspapers in lobby
    • Safe at front desk

    Guest services

    • Concierge services
    • Housekeeping (daily)
    • Multilingual staff
    • Tour and ticket assistance

    Outdoors

    • Garden
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Lift
    • Stair-free path to entrance
    • Wheelchair accessible (may have limitations)

    More

    • 2 buildings
    • 5 floors
    • Smoke-free property

    Room amenities

    Bedroom

    • Bedsheets provided

    Bathroom

    • Hair dryer
    • Private bathroom
    • Shower
    • Towels provided

    Entertainment

    • Cable/satellite channels

    Food and drink

    • Limited room service
    • Minibar

    More

    • Air conditioning
    • Desk
    • Safe

    Policies

    Check-in

    Check-in start time: 3:00 PM; check-in end time: midnight
    Early check-in subject to availability
    Early check-in is available for a fee
    Contactless check-in and check-out are available
    Express check-in available
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Contactless check-out
    Express check-out available

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    This property doesn't offer after-hours check-in
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • No pets allowed

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

    Payment types

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

    We've listed all charges provided to us by the property.

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Fee for buffet breakfast: from approximately EUR 18 per person
    • Nearby parking fee: EUR 33
    • Early check-in is available for a fee (subject to availability)

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts major credit cards and cash
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

    We should mention

    • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
    • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

    National rating

    This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

    Property is also known as

    Hotel Bienvenue Paris
    Villa Fénelon Hotel
    Villa Fénelon Hotel Paris
    Villa Fénelon Paris
    Villa Fenelon
    Hotel Bienvenue Hotel
    Hotel Bienvenue Paris
    Hotel Bienvenue Hotel Paris

    Frequently asked questions

    What is the cancellation policy at Hotel Bienvenue?

    Hotel Bienvenue offers free cancellation on select room rates. Check out the cancellation policy for more info.

    Does Hotel Bienvenue serve breakfast?

    Yep, buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

    Is there a free airport shuttle available at Hotel Bienvenue?

    No, Hotel Bienvenue does not offer an airport shuttle service.

    What time are check-in & check-out at Hotel Bienvenue?

    Check-in begins at 3:00 PM. Check-out time is noon.

    Are pets allowed at Hotel Bienvenue?

    No, pets are not allowed.

    Hotel Bienvenue Reviews

    Reviews

    8.8

    Excellent

    Rating 10 - Excellent. 244 out of 465 reviews
    Rating 8 - Good. 162 out of 465 reviews
    Rating 6 - Okay. 40 out of 465 reviews
    Rating 4 - Poor. 6 out of 465 reviews
    Rating 2 - Terrible. 13 out of 465 reviews

    9.0/10

    Cleanliness

    9.0/10

    Staff & service

    8.2/10

    Amenities

    8.4/10

    Property conditions & facilities

    8.8/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    DeeL

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Aug 2025

    10/10 Excellent

    Heather

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Jul 2025

    10/10 Excellent

    James

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    👍👍👍

    Very welcoming staff and check in was great. Good location and nice stay
    Stayed 2 nights in Jun 2025

    10/10 Excellent

    Cindy

    Beautiful hotel, will stay here again
    Stayed 1 night in Jun 2025

    10/10 Excellent

    Verified traveller

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in May 2025

    6/10 Okay

    Bridget

    Rooms were small but expected in
    Stayed 1 night in May 2025

    8/10 Good

    Laura

    Stayed 1 night in Jan 2025

    10/10 Excellent

    Rosa

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Nov 2024

    10/10 Excellent

    Karen

    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Lovely hotel for city centre access and close to many places and transport links
    Stayed 1 night in Nov 2024

    10/10 Excellent

    Olfa Mercedes

    Liked: Cleanliness, staff & service, property conditions & facilities

    4/10 Poor

    Vy

    Travelled with family
    Liked: Cleanliness
    Disliked: Amenities, property conditions & facilities
    We liked the bedding and Diptyque products the hotel offered. But the hotel itself was in a poor condition, oven though they said it was renovated in 2018. Overall, it wasn’t a comfortable stay.
    Stayed 1 night in Oct 2024

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2024

    10/10 Excellent

    Emma

    Business traveller, Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We've stayed at the Bienvenue many times and it's a gem of a place. Charming staff, lovely rooms with lots of character and comfort. And now there's even Diptique products thrown in the mix. A must stay.
    Stayed 1 night in Aug 2024

    10/10 Excellent

    Jing

    Liked: Cleanliness, staff & service, property conditions & facilities
    perfect stay for me in paris central . would come stay here again when back to paris .
    Stayed 1 night in Aug 2024

    10/10 Excellent

    Claire

    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    A gorgeous hotel with lovely staff who went out of their way to be welcoming and helpful
    Stayed 1 night in Jul 2024

    2/10 Terrible

    Catherine

    Travelled with family
    Disliked: Cleanliness, amenities, property conditions & facilities
    There were so many stains in the room on the carpet and sheets. There was black mold in the bathroom.
    Stayed 1 night in Jul 2024

    10/10 Excellent

    Timothy

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great stay and room was good sized for Paris. Great location
    Stayed 1 night in Jul 2024

    8/10 Good

    Janel

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Very nice boutique hotel but the rooms are small but overall lovely
    Stayed 3 nights in Jun 2024

    10/10 Excellent

    Whitney

    Stayed 1 night in Jun 2024

    10/10 Excellent

    Lane E.

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Chic rooms with a cute cafe and courtyard
    Stayed 1 night in Jun 2024

    10/10 Excellent

    Hilarie

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    We really enjoyed our stay at this property. The room was comfortable (even if a bit snug for 3 people), the staff was great. The location was good - easy to get to public transportation and lots of restaurants nearby. I'd stay here again.
    Stayed 1 night in Apr 2024

    2/10 Terrible

    Rodrigo

    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Returning to this hotel filled us with excitement, reminiscing about our delightful previous stay However, our anticipation quickly turned to disappointment upon arrival. The unfamiliar requirement to surrender our room keys for each outing immediately raised red flags about privacy and security. Our initial excitement turned to confusion and concern as we discovered our room labeled as a single, despite booking a double. Despite our efforts to resolve the issue, the receptionist's indifferent attitude left us feeling frustrated and undervalued. As I returned to our room, hoping for a reprieve from the day's disappointments, the phone rang. On the line, the receptionist informed me of a superior room's availability, albeit at an additional cost of €100 euros per night. I couldn't help but express my frustration – why should we, the customers, foot the bill for the hotel's mistake? I argued that the room should be provided at no extra charge. However, instead of understanding, I was met with resistance. Despite finally securing a double room, the cramped space failed to meet our expectations, leaving us feeling cramped and uncomfortable. Throughout our ordeal, not once did the staff offer a sincere apology for the inconvenience we endured. While our holiday remained enjoyable despite the hotel's shortcomings, this experience has left a bitter taste in our mouths and dissuaded us from returning. We urge others to think twice before booking a stay here. DO NOT STAY AT THIS HOTEL
    Stayed 3 nights in Apr 2024

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excellent stay, friendly & helpful staff. Good location within close distance to the metro
    Stayed 3 nights in Apr 2024

    10/10 Excellent

    kathryn h, pleasantville

    Travelled with family
    It was charming. Staff was so so nice and helpful. Loved it! Thank you.
    Stayed 5 nights in Apr 2024

    10/10 Excellent

    Monica

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Lovely Hotel for a weekend visit

    This hotel was beautiful and situated in a nice part of the city. Botanical theme decoration and very clean. The elevator was very helpful for us. Staff were polite and very helpful. English speaking staff as well. We had a lovely day for weather so we were able to sit in their beautiful garden. The only point of improvement for me would be a better bar variety of drinks.
    Stayed 2 nights in Feb 2024