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Grand Mercure Puka Park Resort

4.0 star property
Hotel with free valet parking, near Pauanui Beach

Photo gallery for Grand Mercure Puka Park Resort

Chalet, 1 King Bed (Rimu)
Breakfast, lunch, dinner served; al fresco dining
Front of property
Exterior
Breakfast, lunch, dinner served; al fresco dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Housekeeping
The current price is NZ$268
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Place, Pauanui Beach
    ‪10 min walk‬
  • Place, Pauanui Tairua Trail
    ‪5 min drive‬
  • Place, Tairua Beach
    ‪12 min drive‬
  • Airport, Whitianga (WTZ-Whitianga Aerodrome)
    ‪41 min drive‬

Room options

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Separate bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Toi Toi Apartment

Toi Toi Apartment

Toi Toi Apartment

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Ceiling fan
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tawa Treehut)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Tawa Treehut)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Ceiling fan
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Pauanui

At Grand Mercure Puka Park Resort, you'll be 0.9 km (0.6 mi) from Pauanui Beach and 5 km (3.1 mi) from Pauanui Tairua Trail. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Miha Restaurant, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, outdoor tennis court and Hot tub. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning full breakfast is served between 8:00 AM and 10:30 AM. There's also the convenience of free valet parking. .With a stay at this 4-property class Pauanui hotel, you'll be 35.4 km (22 mi) from Whangamata Beach and 46.2 km (28.7 mi) from Hot Water Beach.

What's nearby

  • Pauanui Beach - 10 min walk - 0.9 km
  • The Lakes Golf Course - 18 min walk - 1.5 km
  • Pauanui Tairua Trail - 5 min drive - 5.0 km
  • Tairua Beach - 12 min drive - 4.7 km
  • Hot Water Beach - 30 min drive - 31.5 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 169 min drive

Restaurants

  • ‪The Pepe - ‬19 min drive
  • ‪Two Tides Bakery - ‬19 min drive
  • ‪The Local - ‬3 min drive
  • ‪Manaia Cafe - ‬19 min drive
  • ‪The Old Mill Cafe - ‬22 min drive

About this property

Grand Mercure Puka Park Resort

Hotel with free valet parking, near Pauanui Beach
As a guest of Grand Mercure Puka Park Resort, you'll find an outdoor pool, an outdoor tennis court, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Grand Mercure Puka Park Resort. Self parking and valet parking are free.

This 4-star Pauanui hotel is smoke free.

  • 1 building
  • 1 floor
  • 48 guestrooms or units
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
4.7 out of 5, Exceptional, 135 reviews
The price is NZ$236
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miha Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

What is the cancellation policy at Grand Mercure Puka Park Resort?

Grand Mercure Puka Park Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Puka Park Resort?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Puka Park Resort on 24 Nov 2025 start from NZ$268.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Puka Park Resort?

Yep, Grand Mercure Puka Park Resort has a free self car park and free valet parking.

Are there any beaches close to Grand Mercure Puka Park Resort?

Yep, Grand Mercure Puka Park Resort is a short 11-minute walk from Pauanui Beach. Fun beach activities include scuba diving, body boarding and kayaking.

Does Grand Mercure Puka Park Resort have a pool?

Grand Mercure Puka Park Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Grand Mercure Puka Park Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Grand Mercure Puka Park Resort.

Is Grand Mercure Puka Park Resort family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Grand Mercure Puka Park Resort is a hit with families.

Does Grand Mercure Puka Park Resort serve breakfast?

Sure does, full brekkie is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Mercure Puka Park Resort?

No, Grand Mercure Puka Park Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Puka Park Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Grand Mercure Puka Park Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Mercure Puka Park Resort?

No, only service animals are allowed.

Is there a golf course on site at Grand Mercure Puka Park Resort?

There isn't one on site, but The Lakes Golf Course is a short 19-minute walk away.

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 399 reviews
Rating 8 - Good. 101 out of 399 reviews
Rating 6 - Okay. 32 out of 399 reviews
Rating 4 - Poor. 11 out of 399 reviews
Rating 2 - Terrible. 0 out of 399 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Veeshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed the facilities available however was disappointed by the fact that I booed a room with a king size bed and it was made up of 2 single beds joined together. Also instead of a king duvet we were given 2 single duvets which kept dislodging when we slept. My partner and I were very disappointed and frustrated as we specifically paid more to book this room and the Tv was not programmed so we could not even watch TV. Hopefully the hotel will get in touch and try to make amends.
Stayed 2 nights in Sep 2025

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation beautiful location walkable to beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

GURBIR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, really helpful, have great map of activites and locations. even have shovels if youre going to hot water beach
Stayed 2 nights in May 2025

10/10 Excellent

Brenda, Muskegon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungle like walkways to rooms, lots of privacy. Heated tile floors, hot tub and pool area. Had dinner and breakfast buffet. So lovely, sad to leave
Stayed 1 night in Apr 2025

10/10 Excellent

bertrand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en montagne offrant un décor tropical magique. Piscine et bain de cèdre chauffé. Restaurant sur place de qualité. Emplacement très tranquille nécessitant transport pour toute sortie Le site est en forte pente et convient peu aux personnes à mobilité réduite.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely outfitted rooms. Great showers and amenities on site. Nice restaurant. Breakfast buffet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great place to wake up

Great stay in a stunning location. Loved waking up amongst the trees, so peaceful and quiet. Would highly recommend the location
Stayed 2 nights in Mar 2025

10/10 Excellent

Edwards & Co

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort set high in the treetops overlooking the mountains and river. Grrat location to enjoy sunset cocktails on the deck of the restaurant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bungalo in the trees. Our heated floor in the bathroom didnt work but otherwise beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sidhesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Far too many stairs
Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel

Very good hotel with nice view and good restarant. One exception. Do not expect pricacy, when you are on the toilet. There is np decent doors between the bathroom and the sleeping room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacki

Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very unique…it’s like staying in a treehouse! Very comfortable and quiet. Pool is great! They even have free laundry, which was most appreciated. Make sure that you can walk stairs and hills if you want to stay here. We would come back in a heartbeat!
Stayed 1 night in Feb 2025

10/10 Excellent

Sheel Raj

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and quaint

A room the trees was a new experience for us. It was quiet and quaint. We highly recommend this resort.
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very hilly, parking is a bit of a hike from your room. Gorgeous property, feels like you’re in a rainforest. Excellent buffet breakfast (although essentially identical both days). Free loan of shovels for hot water beach.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Spot - Pack light for the hike to your room

Nice property, but be prepared for a good hike to your accommodations
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A mixed bag

The visit was a real mixed bag. Good - Room comfort overall is good. Most of the staff are friendly/trying their best. The location in the forest is great, nice to have a gym and pool etc. It could be romantic, but is a little bit of a walk to the beach/up a steep hill. Bad - The property and grounds need a lot of maintenance. Some of the access is very steep. Dinner was ok, breakfast is poor/disorganised. Overall it doesn't feel very 4* service. The staff do try, but either the place is under funded or not well managed.
Stayed 3 nights in Dec 2024

8/10 Good

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really lovely and spacious. Big comfy bed, very nice bathroom with heated floor, great balcony, big fridge and they even had plates/bowls/cutlery. The outdoor pool was nice and had a sauna and a hot tub (although the hot tub wasn't very warm). Good little gym, great tennis court and free mountain bikes! They also had free laundry which was amazing. The breakfast was ok, fairly standard buffet with fresh and tinned fruit, yogurts, cereals, sliced bread, pastries, cheese, meat and some hot food in heated trays (scrambled eggs, sausages, bacon, baked beans). We didn't eat any other meals there as found some better looking restaurants nearby. The staff were very friendly and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Felt very safe and cared for
Stayed 1 night in Dec 2024

6/10 Okay

Richard, Golden Valley

Travelled with partner
Liked: Cleanliness, amenities
I feel like this place was pretty special a few years ago. The resort is built on the side of a huge hill, and, i'm guessing, used to be serviced by staff that would run you up in a golf cart, etc. - They seem understaffed, now, and you're kinda on your own for everything. If you're a hiker, and under 30, this might work for you. Otherwise, get ready to climb. - I'm not exaggerating. The cottage itself was cute, and nestled in the ferns, but, everything seems a little worn and dated.
Stayed 1 night in Nov 2024