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Chateau Arenal

3.0 star property

Photo gallery for Chateau Arenal

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Bar (on property)
Minibar, individually decorated, blackout curtains, free WiFi
Basic Double Room
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
El Castillo, Peñas Blancas, Alajuela, 20213
  • Place, Lake Arenal
    ‪3 min walk‬
  • Place, Butterfly Conservatory
    ‪5 min walk‬
  • Place, Tabacon Hot Springs
    ‪42 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room

Room

Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Peñas Blancas

At Chateau Arenal you'll be 0.5 km (0.3 mi) from Lake Arenal and 4.1 km (2.6 mi) from Costa Rica Sky Adventures. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub, kids' swimming pool and pool loungers as well as access to ecotours. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3-property class Peñas Blancas hotel include Tabacon Hot Springs and Arenal Volcano National Park.

What's nearby

  • Lake Arenal - 3 min walk - 0.3 km
  • Butterfly Conservatory - 5 min walk - 0.4 km
  • Tabacon Hot Springs - 42 min drive - 14.6 km
  • Los Lagos Hot Springs - 52 min drive - 22.9 km
  • Baldi Hot Springs - 53 min drive - 24.0 km

Getting around

  • La Fortuna (FON-Arenal) - 40 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬19 min drive
  • ‪Restaurante Las Palmas - ‬25 min drive
  • ‪Soda La Palma - ‬20 min drive
  • ‪Baldi Premium Bar - ‬27 min drive
  • ‪Lemnos Wetbar - ‬26 min drive

About this property

Chateau Arenal

Chateau Arenal offers its guests a kids' pool, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Chateau Arenal. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Peñas Blancas hotel.

  • 16 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chateau Arenal offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and blackout curtains. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2024.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Similar properties

Hot springs
Hotel Heliconias Nature Inn & Hot Springs
Peñas Blancas
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 437 reviews
The price is NZ$344
includes taxes & fees
17 June - 18 June
Hotel Heliconias Nature Inn & Hot Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Books
  • Children's pool
  • Ecotours
  • Games
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas
  • Renovated guestrooms - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 65
  • Christmas Eve (24 December) Gala Dinner per child: USD 30 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, cash, mobile payments and Apple Pay. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chateau Arenal Hotel
Chateau Arenal Peñas Blancas
Chateau Arenal Hotel Peñas Blancas

Frequently asked questions

What is the cancellation policy at Chateau Arenal?

Chateau Arenal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chateau Arenal?

Yep, Chateau Arenal has a free self car park.

Is there a spa on site at Chateau Arenal?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Chateau Arenal have a pool?

Chateau Arenal has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

Does Chateau Arenal serve breakfast?

Yep, complimentary cooked-to-order breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Chateau Arenal?

No, Chateau Arenal does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Arenal?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chateau Arenal?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Chateau Arenal?

No, only service animals are allowed.

Chateau Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 112 reviews
Rating 8 - Good. 33 out of 112 reviews
Rating 6 - Okay. 10 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully kind staff, wonderful view, good view, felt nice to be a little away from main La Fortuna. El Castillo is quaint but amazing.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Assata

Liked: Staff & service, amenities, property conditions & facilities
Room could’ve used more cleaning but other than that I’d stay here 10x over! Staff was friendly, location was beautiful!! You are about 30 min from town, but it’s worth It
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing. Staff was all nice and welcoming
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nate

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, a family feel type of hotel. They have a restaurant on location which makes meals convenient. Uber does not operate in this town so transportation is a little tricky if you don’t rent a vehicle. Best night sleep in Costa Rica! Plus the views of the Arenal Volcano are unbelievable!
The amazing pool
Volcano Arenal
Cuartos
Night Shot
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Paula

Liked: Cleanliness, staff & service, amenities
Nice spot close to Fortuna. Not the easiest to find. Fantastic service and would recommend staying on site for dinner, the food was fantastic. Pool and hot tub were great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ritobrato

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views of Arenal volcano. The front staff was very courteous. We also enjoyed the company of a lot of birds right from our room who visited the trees in the property.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical breakfast plus a variety of fruit, coffee, and juice. The view from the dining area was gorgeous. Robert and the desk staff were so kind and welcoming. The hotel was easy to find and they helped us set up an amazing horseback riding tour. Dinner had many super delicious options.
Parking area
Breakfast view
Swings at dining room
Sunset pool view
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was healthy and good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The staff were kind and helpful. Location is lovely, and rooms are super clean. Would absolutely stay here again if we return.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
I would definately recommend this location. Great service and staff!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service
Traveling to Costa Rica was a wonderful experience and the Chateau Hotel is located in a very nice place. The staff was magnificent.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with relaxing pool and great views of the lake and volcano. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Chira was nothing short of amazing. Ihe view. The amenities. The staff. It was all phenomenal. We stayed for 3 nights as a family of 5 in the family dome. And wish we could have stayed longer. The beds were comfy. Our kids (5,8,11) enjoyed the rock climbing wall, slide and piano. The private hot tub on the deck was the perfect way to watch the sun go down. Breakfast was plentiful and delicious. And the breakfast staff were kind and attentive. Emel at the front desk/concierge was welcoming and so helpful. Would love to stay at this amazing property again some day.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Friendly staff, great location and view of the volcano, breakfast included in tour stay
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location!! Delicious food 👍
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place with a view of the Arenal Volcano and the best food at the restaurant!!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Gregory

Well run property and staff was very helpful
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the chateau! The views were amazing and the restaurant food was delicious and beautifully presented.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a wonderful 4 night stay in a family room. Comfortable beds with sleeping space for 5. Beautiful views of Arenal Volcano. We enjoyed the beautiful pool and hot tub. And our kids loved the hammock chairs outside our little building. Robert in the restaurant was a wonderful host every morning at the included breakfast that was delicious and so plentiful. The drinks and suppers we had there were also delicious. Drink service to the pool was a fun bonus, as Robert really treated us and our kids like we were friends. The hotel grounds were well taken care of. A little nature trail on site. We felt 100% safe with the bit of walking in town we did. Was nice staying away from the hustle and bustle of La Fortuna. Would probably not be the best place to stay if you did not have a car. A charming town and hotel we hopefully can visit again someday
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

BRYAN K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My. Family and I stayed here a week. The staff was very friendly and we enjoyed the quiet atmosphere and excellent small hotel. The view was beautiful and they staff was very friendly and always greeted us with a friendly smile and always went above to make our visit pleasant. If you would like to experience small local Costa Rica I highly recommend this small quiet friendly clean hotel.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was by far the was the best I’ve been around in my 25 years of traveling the globe.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great low-key place to stay in La Fortuna. Amazing view of Volcan Arenal. Zero complaints. Highly recommend.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Arenal volcano from the balcony. Staff at restaurant were excellent
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Napoleon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute cabins with a great view.
Stayed 2 nights in Feb 2023