10/10 Excellent
Sophie
28 Aug 2025
The hotel is relaxedly quiet and the staff are warm, professional, non-intrusive - yet helpful when needed.
The bed was comfortable and the sheets crisp! It had all that was needed. The shampoo, conditioner & bodywash products were so delightful that I have ordered some for home use!
I did need to request decaf coffee sachets & housekeeping promptly provided some. A shower cap might be a nice addition to the complimentary items available. And maybe an oatmeal or shortbread biscuit, to go with a cuppa? It was nice to have the tea, coffee & milk. Could maybe add hot chocolate sachets?
The restaurant on the Mercure's Hay Street entrance serves tasty food and is open at useful hours. All in all, a happy, restful stay at a hotel close to many useful venues from the waterfront, to churches, shopping malls, cafés and the Perth Mint!
Sophie
Stayed 5 nights in Aug 2025