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The Windsor Suites

4.0 star property

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
2 bars/lounges
City view from property
Fountain
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$233
includes taxes & fees
10 May - 11 May

Explore the area

View map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Fairmount Park
    ‪6 min walk‬
  • Place, Pennsylvania Convention Center
    ‪8 min walk‬
  • Place, Rittenhouse Square
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About the area

Philadelphia

The Windsor Suites puts you in the heart of Philadelphia, within just a 10-minute stroll of popular attractions like Pennsylvania Convention Center and City Hall. Highlights at this hotel include 2 restaurants and 2 bars/lounges. .The restaurant, Con Murphy’s Irish Pub, is open for breakfast, lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 2072 square feet (192 square metres) of event facilities include 4 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available at weekends between 9:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4-property class Center City hotel include Rittenhouse Square and Fairmount Park.

What's nearby

  • Benjamin Franklin Parkway - 5 min walk - 0.4 km
  • Fairmount Park - 6 min walk - 0.6 km
  • The Franklin Institute - 6 min walk - 0.6 km
  • Pennsylvania Convention Center - 8 min walk - 0.7 km
  • Rittenhouse Square - 11 min walk - 1.0 km

Getting around

  • Suburban Station - 3 min walk
  • 30th St Station - 20 min walk
  • Philadelphia International Airport (PHL) - 22 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Shay’s Steaks - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Windsor Suites

The Windsor Suites offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2072 square feet (192 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

  • 171 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2072 sq ft of conference space
  • 192 sq. m of conference space
  • Built in 1963
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
The Windsor Suites offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Club Quarters Hotel Rittenhouse Square, Philadelphia
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 4,523 reviews
The price is NZ$206
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 15 to 25 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or on-site payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Prepaid debit cards are not accepted for any bookings or on-site payments.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

Property Registration Number 216536

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at The Windsor Suites?

The Windsor Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Suites?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at The Windsor Suites on 10 May 2026 start from NZ$233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windsor Suites?

Yep, The Windsor Suites has secured covered valet parking with in/out privileges for USD 57 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Does The Windsor Suites have a pool?

The Windsor Suites has a seasonal outdoor pool and a heated pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at The Windsor Suites?

The Windsor Suites features a heated pool, 2 restaurants and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes The Windsor Suites a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Windsor Suites.

Is The Windsor Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Windsor Suites is a hit with families.

Does The Windsor Suites serve breakfast?

You bet, cooked-to-order brekkie is served at weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Windsor Suites?

No, The Windsor Suites does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Suites?

Yep, you can grab a meal at The Windsor Suites's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Windsor Suites?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Windsor Suites?

Cats and dogs are welcome at The Windsor Suites, with food and water bowls on offer.

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1729 out of 2772 reviews
Rating 8 - Good. 521 out of 2772 reviews
Rating 6 - Okay. 266 out of 2772 reviews
Rating 4 - Poor. 118 out of 2772 reviews
Rating 2 - Terrible. 138 out of 2772 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Caleb

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
everything
Stayed 1 night in Jan 2026

8/10 Good

Nakeisha

Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was Fantastic! Enjoymy stay to the fullest! Will come again! Thank you all!
Stayed 2 nights in Jan 2026

6/10 Okay

melanie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nobody told us there would be construction starting on the floor directly above us, at 830am. Sounded like a bomb went off and the pipes were exploding all at the same time. Also $4 for a bottle of water in the room seems a bit excessive. Other than that the room was nice but the floor does creek when you step by the dresser (laminate is probably lifting/needs more adhesive)
Stayed 1 night in Jan 2026

10/10 Excellent

Chaunte

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

8/10 Good

Rahmir

Stayed 1 night in Jan 2026

8/10 Good

Cheney-Marshae

Stayed 2 nights in Jan 2026

10/10 Excellent

Isabela

Stayed 1 night in Jan 2026

4/10 Poor

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities
My room required attention. The bulb in one of the ceiling lamps was out, one of the chair's upholstery looked like it came from a den of cats, the bathroom sink backed up nearly immediately once the water was turned on, the soap bottle in the shower was empty and there were stains on the bathroom door, about 16" above the doorknob, that appeared to be faeces. I asked to speak with the hotel manger the morning after arrival and was told he wasn't available. I left a note for him detailing these issues. That night nothing was addressed. The following morning I asked again, was told he was on a conference call, but would be reminded of the problems. I asked for a bar of soap and was told they had none, but the bottle would be replaced. That night again nothing was addressed. The following day i received an e-mail from the manager apologizing for the lack of response and action. I detailed the problems once again and asked they be attended to. He apologized for the lack of response. That night i found nothing had been addressed yet again. This time I was shocked, disappointed and angry. To have the manager's acknowledgment yet no action was both insulting and deplorable. I asked for a refund for my stay. He offered a partial reimbursement. I asked for a full refund or his superiors e-mail address. He said no, to both! In 40 years of business travel I have never, ever felt so ignored and completely overlooked. I recommend you stay absolutely anywhere but this property.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mamadou

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and room was clean and immaculately kept.
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Nice room, nice staff, dog friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

4/10 Poor

Brittney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They lost power in the middle of the night because of that we couldn’t shower in the morning, we tried but it was ice cold. We went to have breakfast but it wasn’t put out until after 9:30
Stayed 1 night in Jan 2026

2/10 Terrible

Josh

Travelled with partner
Liked: Cleanliness
Came into town to see a few shows so I was awake very late at night and then woken up at 9am to full on construction. Hammers , Saws , drills. All at once .. I spoke with Cat in the morning. She did comp my first night due to being woken up like this. Switched rooms and still heard it. Then I spoke with Delia and she took it from there . These 2 wonderful people are the only reason I finished my stay here. Cat and Delia went above and beyond any hotel staff has ever went for me. But unfortunately still not happy with the stay. The beds are horrible. Spring 10 inch bed? My wife and I backs are killing us. The tvs are slow far from smart. 3 remotes to turn the tv on/off - volume up/down? The tvs are all set on max brightness? And the remotes you get don’t allow you to turn it down . The tv is so bright I can see it through a sheet.. The rooms are nothing like the pictures and I would know I seen over 10 rooms trying to find a room where the noise wasn’t effected. Unfortunately I will not be returning to the Windsor if I come back to Philly .
Stayed 2 nights in Jan 2026

8/10 Good

Jose

Stayed 4 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Staff was courteous. Room door was a little stuck. Toilet ridiculously loud. Really liked the kitchenette. Bed comfy. Room was clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities
The hotel is pretty good. A bit dated so would rate the rooms as 4.5, but the front desk folks are consistently great so rounding up to 5.0.
Stayed 3 nights in Jan 2026

10/10 Excellent

Pengfei

Stayed 1 night in Jan 2026

10/10 Excellent

Zachary

Stayed 2 nights in Jan 2026

2/10 Terrible

Johnathan

Bed was broke in the room and messed up my stay completely couldn’t even sleep without feeling like I was about to fall thru the or fall on the floor
Stayed 1 night in Nov 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the charm and everything about this hotel that I didn’t want to leave. We will be making this the only place we stay in Philadelphia.
Stayed 1 night in Jan 2026