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Surestay by Best Western Phoenix Airport near Downtown

2.5 star property

Photo gallery for Surestay by Best Western Phoenix Airport near Downtown

Lobby
Outdoor pool
Free daily continental breakfast
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$317
includes taxes & fees
17 Mar - 18 Mar

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(98 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(312 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

Surestay by Best Western Phoenix Airport near Downtown puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Celebrity Theater and 5.4 km (3.4 mi) from Chase Field. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Added amenities include laundry facilities, a television in a common area and a vending machine. Each morning free breakfast is served. There's also extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this Downtown Phoenix hotel include Mortgage Matchup Center and Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Ballet Arizona - 9 min walk - 0.8 km
  • El Zaribah Shriners Auditorium - 3 min drive - 3.1 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • Chase Field - 5 min drive - 5.7 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Sky Harbor International Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Helpings Cafe at UMOM New Day Center - ‬7 min walk
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

Surestay by Best Western Phoenix Airport near Downtown

Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Surestay by Best Western Phoenix Airport near Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Television in lobby
  • Smoking in designated areas
Surestay by Best Western Phoenix Airport near Downtown offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Is parking available at Surestay by Best Western Phoenix Airport near Downtown?

Yep, Surestay by Best Western Phoenix Airport near Downtown has a free self car park. Onsite parking is limited.

How much does it cost to stay at Surestay by Best Western Phoenix Airport near Downtown?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Surestay by Best Western Phoenix Airport near Downtown on 17 Mar 2026 start from NZ$317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Surestay by Best Western Phoenix Airport near Downtown have a pool?

Surestay by Best Western Phoenix Airport near Downtown has an outdoor pool.

Is Surestay by Best Western Phoenix Airport near Downtown family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Surestay by Best Western Phoenix Airport near Downtown is a hit with families.

Does Surestay by Best Western Phoenix Airport near Downtown serve breakfast?

You bet, guests speak well of the free continental breakfast here! Offered daily from 6:00 AM to 9:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Surestay by Best Western Phoenix Airport near Downtown?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

What time are check-in & check-out at Surestay by Best Western Phoenix Airport near Downtown?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Surestay by Best Western Phoenix Airport near Downtown?

No, only service animals are allowed.

Surestay Hotel by Best Western Phoenix Airport near Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 985 out of 1845 reviews
Rating 8 - Good. 461 out of 1845 reviews
Rating 6 - Okay. 203 out of 1845 reviews
Rating 4 - Poor. 78 out of 1845 reviews
Rating 2 - Terrible. 118 out of 1845 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very friendly. This was on the nice end of cheap hotels - the beds were a little worn, the towels were thin, and they had the tiniest bottles of shampoo, conditioner, etc, that I've seen, but everything worked and the room served its purpose.
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not take advantage of breakfast. Shuttle, both to and from airport was quick and clean. Hotel recently remodeled. Very comfortable but dont recommend walking around the neighborhood after dark. A little sketchy.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The room was great
Stayed 1 night in Dec 2025

2/10 Terrible

Sarah

Disliked: Property conditions & facilities
Wish the advertising was more clear that this place is ONLY for folks flying out the next day. Wasted time when they had no intention of giving us a room. Disappointed but thankful we could find a place better suited for our needs anyways.
Stayed 1 night in Dec 2025

8/10 Good

Brenda

Liked: Cleanliness
The room was very clean. The staff was very helpful. Breakfast was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice and we could park our car until we got back from our trip and shuttle service was excellent! Highly recommended
Stayed 1 night in Dec 2025

10/10 Excellent

Juan Julio, Van Beuren

Stayed 1 night in Dec 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding area scetchy. Breakfast all carbs no proteins Very clean
Stayed 1 night in Dec 2025

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would absolutely give this hotel a 5 for cleanliness, quiet location, and breakfast. The only reason I couldn’t was because there are a few things (potentially in the “fine print”) that I think guests- especially disabled guest should know. First, call ahead after reserving to make sure they have a first floor room. My husband is an amputee and we did not have a vehicle. Not only did they assign us a room at the far end of the complex as far away from the office as was possible and did not have any first floor rooms so on top of the walk, he also had to climb 2 flights of stairs to the room. In addition, the bathroom floors and showers are made of very smooth textures that are an extreme hazard for anyone who is a fall risk. There is a sign on the shower warning guests but it does not negate the fact that he absolutely could not shower for this night because of the danger. A few other nuances to note that I think should be better communicated as well- the airport shuttle only runs every hour so plan accordingly. They also will not take a credit card for incidentals only a “bank card” which I personally have never run into so would have been good to know as I was not traveling on my own dime. Staff is great, breakfast was good and rooms were very clean! No complaints at all there!
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Property was immaculate. Basic to be sure - perfect in all areas for a short layover/buiness stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Griffin

Stayed 1 night in Sep 2025

8/10 Good

Norah

Liked: Cleanliness, amenities, property conditions & facilities
Clean simple functional room. I like that. Wish I could have had help getting my bag up the stairs to my room.
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good place to stay .Would stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Liked: Cleanliness
Adequate room. Loud noises from neighbors.
Stayed 3 nights in Dec 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Thomas

Wrong location, I booked the northern Phoenix location. Tom Lavigne, I didn’t check in, went to the other location 1615 E Northern, I am disputing this with my credit card company, 205-920-2681
Stayed 1 night in Dec 2025

10/10 Excellent

Irving

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet! Staff was very friendly and helpful. I would stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
This is definitely an older property that they attempted to dress up. Front desk staff was nice. This definitely did not have a continental breakfast. Bread, fruit n cereal.
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Stayed 1 night in Dec 2025

8/10 Good

Arlene

Breakfast far better than expected; shuttle worked well, both pick up n return to airport
Stayed 1 night in Dec 2025

8/10 Good

Willie

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel does a good job of offering a clean comfortable room with airpirt shuttle at a fair price. The breakfast could use a protein.
Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities
Basic and clean. Staff were nice. The room walls are paper thin and you can hear everything. Breakfast was mid, but typical. It’s a budget place, so you get what you get.
Stayed 3 nights in Dec 2025