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SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with free breakfast, a quick walk to Celebrity Theater

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Outdoor pool
Outdoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
The current price is NZ$151
includes taxes & fees
24 May - 25 May

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Footprint Center
    ‪6 min drive‬
  • Phoenix Convention Center
    ‪6 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

SureStay Hotel by Best Western Phoenix Airport puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Celebrity Theater and 5.4 km (3.4 mi) from Chase Field. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, a picnic area and multilingual staff. Each morning free breakfast is served. There's also extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this Downtown Phoenix hotel include Footprint Center and Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 6 min walk - 0.5 km
  • Footprint Center - 6 min drive - 5.8 km
  • Phoenix Convention Center - 6 min drive - 6.0 km
  • Chase Field - 6 min drive - 5.5 km
  • Arizona State University - 9 min drive - 10.1 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Sky Harbor International Airport (PHX) - 7 min drive

Restaurants

  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzerias - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Phoenix Airport?

Yep, SureStay Hotel by Best Western Phoenix Airport has a free self car park. Onsite parking is limited.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on 24 May 2025 start from NZ$150.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

SureStay Hotel by Best Western Phoenix Airport has an outdoor pool.

Is SureStay Hotel by Best Western Phoenix Airport family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Phoenix Airport is a hit with families.

Does SureStay Hotel by Best Western Phoenix Airport serve breakfast?

You bet, guests speak well of the free continental breakfast here! Offered daily from 6:00 AM to 9:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Phoenix Airport?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

What time are check-in & check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Phoenix Airport?

No, only service animals are allowed.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 269 out of 529 reviews
Rating 8 - Good. 143 out of 529 reviews
Rating 6 - Okay. 62 out of 529 reviews
Rating 4 - Poor. 24 out of 529 reviews
Rating 2 - Terrible. 31 out of 529 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was good. The shuttle bus to and from the airport was timely and efficient There are no restaurants near the hotel. There is a very large and notable homeless population present in the areas around the hotel. Our shuttle bus driver advised against walking anywhere and indicated that this area of town was not the most desirable. . We Ubered to a restaurant for dinner, though, and had no issues. I thought the room was very clean and all interactions with staff were friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

oanh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
transport to airport
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, lots of food and shopping close by.
Stayed 1 night in Feb 2025

6/10 Okay

Olivier, Tomball

Business traveller, Travelled with partner
We really liked the pool and hot tub. Breakfast was ok, nothing spectacular. The lady working the buffet area was really nice, front desk acted bothered with questions being asked. Hotel had a musty smell.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very clean and roomy.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Made this reservation sight unseen for an early flight from PHX. Almost regretted it when I arrived in a bad neighborhood with Phoenix fire bandaging a homeless man in front of the hotel. However, it was truly an island. The staff was great. The rooms new and clean. Parking was in the center of the hotel and very well lighted. Even the pizza place recommended by the front desk was better than average.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

RJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lot of luggage so the stairs up to the 2nd floor was a little challenging but otherwise the stay was fine!
Stayed 2 nights in Feb 2025

8/10 Good

Srinivas

Stayed 1 night in Oct 2024

10/10 Excellent

Wendy, Canyonville

Nice shuttle from airport terminal; convenient for an overnight layover
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Stayed 1 night in Feb 2025

8/10 Good

Tammy, Lake Forest

Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Newly renovated. Clean. Nice bright exterior at night with new LED lights. And rooms are great. Good value!
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer, Urbandale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, easy check in. Clean, comfortable bed. Close to the airport.
Stayed 1 night in Feb 2025

2/10 Terrible

Faith

Travelled with family
Disliked: Room comfort

Unsafe location

The location was unsafe with there were homeless person with cart asking for money in front . A block away was stripclub . The entryway was not locked and I was unsafe with children.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean inside and outside
Stayed 1 night in Feb 2025

6/10 Okay

Aimee

Travelled with family
Disliked: Cleanliness

Short stay in Phoenix

Overall our stay for 1 night was fine. It is a short drive from the airport which was nice since we arrived late at the Phoenix airport. I didn't realize that this is actually a motel, so it was a lot noisier than a hotel. We had a large truck parked outside our room that started at 6:00 am and woke us all up. The room had been updated but our socks were filthy from the floor. So I'm not sure how clean it was. Complimentary breakfast consisted of bagels, pastries, cereal, coffee and juice. It had a nice assortment of options. It worked for the short amount of time we were there, but I would look elsewhere if staying for more than 1 night.
Stayed 1 night in Feb 2025

2/10 Terrible

Yang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Our flight got canceled and we needed to find a cost effective place to stay with shuttle service and breakfast for one night. This fit the bill! It is a light breakfast...yogurt, oatmeal, cereal....but it worked for us.
Stayed 1 night in Feb 2025

2/10 Terrible

Paz

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
So we were traveling from CO and breakfast needs improvements in the variety of food they offer, we are used to having eggs and potatoes as something filling. Also, the employee serving breakfast is very rude, we were there at 8:30am and close time was 9am, I happened to leave my coffee on the counter as I prepared something else and she threw my coffee to the trash so I had to prepare a 2nd one and watch it. As I noticed I asked nicely if she had thrown it away, she said yes and seemed careless about the situation. I witnessed her just not being nice or genuine with any customers both AMs. The night before checking out our toilet got clogged.
Stayed 2 nights in Feb 2025

8/10 Good

Mike

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and everything worked. No issues. Gave 3 stars since not much around the area to walk to (had no transportation) and lots of construction
Stayed 1 night in Feb 2025

8/10 Good

Martin, Tucson

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2025