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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Lobby
Indoor pool
Exterior
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Place, Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Place, Barrow Neurological Institute
    ‪9 min walk‬
  • Place, Heard Museum
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(54 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Conference)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

King Studio

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

One-Bedroom Suite With 2 Double Beds And Mobility Accessible Tub-Non Smoking

  • Sleeps 6

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

Hearing Access King Bed Studio Suite

  • Sleeps 4

Mobility Access King Bed One Bedroom with Tub

  • Sleeps 4

Hearing Accessible Two Queen Suite

  • Sleeps 6

Mobility Access Two Double One Bedroom Suite with Roll in Shower

  • Sleeps 6

Mobility Access King Bed Studio Suite with Roll in Shower

  • Sleeps 4

2 ROOM SUITE - 1 KING BED - NON SMOKING

  • Sleeps 4

King Bed 2 Room Conference Suite

  • Sleeps 4

2 Room Conference Suite With 1 King Bed-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

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About the area

Phoenix

Embassy Suites by Hilton Phoenix Downtown North puts you in the heart of Phoenix, within just a 10-minute stroll of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Salt River Tavern, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 4604 square feet (428 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Encanto hotel include Heard Museum and Phoenix Art Museum.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.5 km
  • Barrow Neurological Institute - 9 min walk - 0.8 km
  • Heard Museum - 12 min walk - 1.0 km
  • Encanto Park - 17 min walk - 1.5 km
  • Phoenix Art Museum - 19 min walk - 1.6 km

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Senor Taco Express - ‬9 min walk
  • ‪Barro's Pizza - ‬7 min walk
  • ‪Kobalt Bar - ‬10 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Embassy Suites by Hilton Phoenix Downtown North offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 4604 square feet (428 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Phoenix Downtown North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 242 guestrooms or units
  • 11 levels
  • Conference rooms
  • 4604 sq ft of conference space
  • 428 sq. m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Phoenix Downtown North offers 242 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 32 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive late are required to contact the property prior to their arrival.

Renovations and closures

This property is closed from 21 March 2026 to 23 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Covered self-parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Phoenix Downtown North?

Embassy Suites by Hilton Phoenix Downtown North offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Embassy Suites by Hilton Phoenix Downtown North?

Yep, Embassy Suites by Hilton Phoenix Downtown North has a secured covered self car park with in/out privileges for USD 32.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Embassy Suites by Hilton Phoenix Downtown North have a pool?

Embassy Suites by Hilton Phoenix Downtown North has a pool and an indoor pool. The pool is open 6:00 AM to 10 PM.

What makes Embassy Suites by Hilton Phoenix Downtown North a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Phoenix Downtown North.

Is Embassy Suites by Hilton Phoenix Downtown North family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Phoenix Downtown North is a hit with families.

Does Embassy Suites by Hilton Phoenix Downtown North serve breakfast?

Yeah, travelers highly rate the free cooked-to-order breakfast here! Served on weekdays between 6:00 AM and 9:00 AM and weekends between 7:30 AM and 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Phoenix Downtown North?

No, Embassy Suites by Hilton Phoenix Downtown North does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Phoenix Downtown North?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Phoenix Downtown North?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Embassy Suites by Hilton Phoenix Downtown North?

Cats and dogs are welcome at Embassy Suites by Hilton Phoenix Downtown North, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 970 out of 1304 reviews
Rating 8 - Good. 202 out of 1304 reviews
Rating 6 - Okay. 64 out of 1304 reviews
Rating 4 - Poor. 38 out of 1304 reviews
Rating 2 - Terrible. 30 out of 1304 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice but compared to other Embassy Suites that I have stsyed at, it felt outdated.
Stayed 5 nights in Dec 2025

10/10 Excellent

Hazel Joy

Liked: Cleanliness, amenities, property conditions & facilities
Execllent
Stayed 1 night in Dec 2025

8/10 Good

Aziz

Stayed 1 night in Dec 2025

10/10 Excellent

Apurva

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Camille

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best steak I had all year was on Christmas Eve! While I certainly didnt book for handicapped accessibility, their accommodations were definitely accessibility friendly! Night staff was the most friendly staff I've ever experienced!
Stayed 2 nights in Dec 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good until I opened the balcony drapes. The sheers were torn from sun rot.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone was so nice the staff have great skills I will def be back 10/10
Stayed 3 nights in Dec 2025

10/10 Excellent

Randi

Stayed 2 nights in Dec 2025

10/10 Excellent

Eric, Boise

Stayed 1 night in Dec 2025

10/10 Excellent

Sergio

Stayed 2 nights in Nov 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice atmosphere. No lunch available.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hector

Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby. Great service across the board.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sydney

Stayed 1 night in Dec 2025

10/10 Excellent

brandon

Stayed 1 night in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

Jann

Stayed 1 night in Dec 2025

10/10 Excellent

Helga

Front desk Kenya was friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel… the lobby is amazing. Don’t see many hotels built like this anymore. Great service!
Stayed 1 night in Dec 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Duy Linh

Stayed 1 night in Dec 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff did a great job accommodating Us as we hosted our first conference. Thank You so much to Ms. Irene. You did an amazing job making the staff was informed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, staff were friendly and helpful, and the view was amazing. We will stay again soon.
Stayed 2 nights in Dec 2025

8/10 Good

Doreen

Stayed 4 nights in Dec 2025

10/10 Excellent

Berenice

Stayed 1 night in Dec 2025