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Extended Stay America Suites Phoenix Biltmore

2.5 star property
Hotel with free breakfast, near Biltmore Fashion Park

Photo gallery for Extended Stay America Suites Phoenix Biltmore

Deluxe Studio, Multiple Beds, Non Smoking
Free daily on-the-go breakfast
Deluxe Studio, Multiple Beds, Non Smoking
Lobby
Deluxe Studio, Multiple Beds, Non Smoking

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • Breakfast included
The current price is NZ$126
includes taxes & fees
29 June - 30 June

Explore the area

Map
5235 N 16th St, Phoenix, AZ, 85016
  • Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Biltmore Fashion Park
    ‪2 min drive‬
  • Arizona Biltmore Country Club
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Phoenix

At Extended Stay America Suites Phoenix Biltmore you'll be 2 km (1.2 mi) from Arizona Biltmore Resort - Links Course and 2.4 km (1.5 mi) from Biltmore Fashion Park. Highlights at this hotel include an outdoor swimming pool, free daily breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has barbecues. Other amenities include coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is available daily between 6 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Camelback East hotel include Phoenix Convention Center and PHX Arena.

What's nearby

  • Arizona Biltmore Resort - Links Course - 2 min drive - 1.6 km
  • Biltmore Fashion Park - 2 min drive - 1.9 km
  • Arizona Biltmore Country Club - 3 min drive - 2.3 km
  • Phoenix Convention Center - 9 min drive - 9.8 km
  • Grand Canyon University - 11 min drive - 9.1 km

Getting around

  • Central Ave - Camelback Station - 4 min drive
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪5 & Diner - ‬1 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Extended Stay America Suites Phoenix Biltmore

Hotel with free breakfast, near Biltmore Fashion Park
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available.

This Phoenix hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Languages

English

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  • Parking included
  • Free WiFi
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The price is NZ$114
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites Phoenix Biltmore?

Extended Stay America Suites Phoenix Biltmore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites Phoenix Biltmore?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Phoenix Biltmore on 2 Jul 2025 start from NZ$134.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites Phoenix Biltmore?

Yep, Extended Stay America Suites Phoenix Biltmore has a free self car park.

Does Extended Stay America Suites Phoenix Biltmore have a pool?

Extended Stay America Suites Phoenix Biltmore has an outdoor pool.

Does Extended Stay America Suites Phoenix Biltmore serve breakfast?

Yep, free on-the-go breakfast is on offer daily between 6 AM and 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites Phoenix Biltmore?

No, Extended Stay America Suites Phoenix Biltmore does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites Phoenix Biltmore?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 258 out of 1003 reviews
Rating 8 - Good. 174 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 176 out of 1003 reviews
Rating 2 - Terrible. 239 out of 1003 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shellie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting Hotel

Never again. Room 233. Bath does not drain. 4” of water with a fast shower, bath sink does not drain and splatters everywhere and Full of water from short use. Checked in…tv remote had no batteries and no back…kitchen counter had paint peeling off….hallway and elevator to the 2nd floor was disgusting… dog hair and trash everywhere…outside our room was 5 huge bags of garbage…halls had a terrible smell. We were locked out of the outside door…one of the nights when returning…took 20 minutes to finally see someone inside to let us in! Very disappointed to say the least!!!!!
Stayed 4 nights in Mar 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Frankie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

NEVER AGAIN!

This hotel was understaffed and took forever. There was always a line to talk to the front desk. The room phone didn’t work had to use my cell to contact them. Front desk was friendly but at one point one of the housekeepers came up to tell us to be quite cause the downstairs people complained but we were no where being loud. And the housekeeper was extremely rude when telling us! Also at some point the staff came up to tell us that our shower was leaking to the downstairs room! They told us they may have to change us rooms but they never came back and told us anything. They also say they have kitchen items that could be delivered to your room but when I called they said they didn’t have any available. I waited for maybe over 5 hours and called so many times to ask if they had any yet and they never got any. Floors were also so dirty could tell they had not been mopped! Over all bad experience!
Stayed 2 nights in Mar 2025

4/10 Poor

Tonya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Travelled with family
Disliked: Staff & service, amenities
The stay was ok, staff wasn't the friendliest and breakfast was very small.
Stayed 1 night in Mar 2025

6/10 Okay

Josephine

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Room was great but service lacked a bit. What you got is what you got no budge was told they were oversold and we might not have a room. GJ
Stayed 1 night in Mar 2025

6/10 Okay

Jahmel

Travelled with family
Disliked: Amenities
It needs improvement
Stayed 4 nights in Mar 2025

10/10 Excellent

Xander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and affordable

Comfortable mattress and pillows. Everything worked as expected; service was polite and efficient. Zero complaints! This was a spring stay, so I cannot comment as to the adequacy of air conditioning in the summer, but the thermostat worked perfectly for me.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chandra, Houston

Business traveller
Liked: Cleanliness
Disliked: Amenities
The property has a great staff but, the maintenance on this place has not been kept up. It's much older and it's starting to look and smell very old
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Travelled with family
Disliked: Amenities, property conditions & facilities
Refrigerator made noise, reported but not fixed. No food service
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanee

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Yasmine

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Kyleen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Emilie

Travelled with family
Disliked: Property conditions & facilities
Older property. Common areas are outdated and worn. The actual unit was worn but clean. Didn’t hable enough pillows for each person and said they were out. Staff was really nice though.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

4/10 Poor

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not clean. The floors had not been swept or mopped. The shower floor was dirty.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated room. Remnants of pet stay. Worn rug. Not pre-stocked with kitchenware or linens for sofa bed. Had to request and go back to welcome desk to get it.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty, things falling apart. Probably will never stay at an Extended Stay ever again.
Stayed 8 nights in Mar 2025

8/10 Good

Jiselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bedbugs!! Reasonably priced, easy check and check out. Nothinf fancy but thats exactly what i needed. Only thing is make sure you bring shampoo/conditioner, all they give you is the bars of soap.
Stayed 2 nights in Mar 2025

10/10 Excellent

herman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 2 nights in Mar 2025

2/10 Terrible

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

This property was dirty! The front door was even dirty all it needed was to be wiped off. We had dirty towels in our room. The paint was peeling, the beds were like big cots and extremely uncomfortable, the floors were dirty and had gum stuck and rubbed into them, the shower head was coming off the wall, there was no breakfast or coffee, the stairwell smelled like pot! The first two days, the pool was warmer than bath water and the next days it was too cold to get into. The front desk people were nice but it didn’t make up for the stay!
Stayed 6 nights in Feb 2025