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Surestay by Best Western Phoenix Airport near Downtown

2.5 star property

Photo gallery for Surestay by Best Western Phoenix Airport near Downtown

Lobby
Free daily continental breakfast
Property amenity
Exterior
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$220
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(102 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(323 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

Surestay by Best Western Phoenix Airport near Downtown puts you in the centre of Phoenix, 0.5 km (0.3 mi) from Celebrity Theater and 5.4 km (3.4 mi) from Chase Field. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Added amenities include laundry facilities, a television in a common area and a vending machine. Each morning free breakfast is served. There's also extended parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this Downtown Phoenix hotel include Mortgage Matchup Center and Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Ballet Arizona - 9 min walk - 0.8 km
  • El Zaribah Shriners Auditorium - 3 min drive - 3.1 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • Chase Field - 5 min drive - 5.7 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Sky Harbor International Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Helpings Cafe at UMOM New Day Center - ‬7 min walk
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

Surestay by Best Western Phoenix Airport near Downtown

Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Surestay by Best Western Phoenix Airport near Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Television in lobby
  • Smoking in designated areas
Surestay by Best Western Phoenix Airport near Downtown offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Is parking available at Surestay by Best Western Phoenix Airport near Downtown?

Yep, Surestay by Best Western Phoenix Airport near Downtown has a free self car park. Onsite parking is limited.

How much does it cost to stay at Surestay by Best Western Phoenix Airport near Downtown?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Surestay by Best Western Phoenix Airport near Downtown on 5 Apr 2026 start from NZ$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Surestay by Best Western Phoenix Airport near Downtown have a pool?

Surestay by Best Western Phoenix Airport near Downtown has an outdoor pool.

Is Surestay by Best Western Phoenix Airport near Downtown family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Surestay by Best Western Phoenix Airport near Downtown is a hit with families.

Does Surestay by Best Western Phoenix Airport near Downtown serve breakfast?

You bet, guests speak well of the free continental breakfast here! Offered daily from 6:00 AM to 9:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Surestay by Best Western Phoenix Airport near Downtown?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

What time are check-in & check-out at Surestay by Best Western Phoenix Airport near Downtown?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Surestay by Best Western Phoenix Airport near Downtown?

No, only service animals are allowed.

Surestay by Best Western Phoenix Airport near Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1017 out of 1920 reviews
Rating 8 - Good. 484 out of 1920 reviews
Rating 6 - Okay. 214 out of 1920 reviews
Rating 4 - Poor. 79 out of 1920 reviews
Rating 2 - Terrible. 126 out of 1920 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ana

Stayed 1 night in Dec 2025

6/10 Okay

Nadia

Travelled with family and small children
Liked: Staff & service
The AC unit did the job but was extremely noisy. The walls are very thin between the rooms, you can hear a conversation in other rooms unless you are whispering. The area around the hotel seems pretty unsafe. The bedding was clean and comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marta L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast. Friendly staff
Stayed 2 nights in Dec 2025

4/10 Poor

Keith

Disliked: Amenities, property conditions & facilities
Poor room conditions, bed springs popped and frame groans each time I rolled over, adjoining room has loud neighbors with non-soundproof connecting door, and no alarm clock.
Stayed 1 night in Dec 2025

6/10 Okay

Brenda

Stayed 1 night in Dec 2025

10/10 Excellent

Ishmael

Stayed 1 night in Dec 2025

8/10 Good

Rogelio

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Good price
Stayed 4 nights in Dec 2025

4/10 Poor

Atsuko

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean facility, amenities were fine. Area is so so, but facility is clean and reasonable. One thing they can improve is… breakfast. It’ll be great to provide something salty, like boiled eggs.
Stayed 1 night in Dec 2025

8/10 Good

Linda

The staff were great and the room was spotless. The shower was superb.
Stayed 1 night in Dec 2025

8/10 Good

Julie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Updated clean rooms, comfortable beds but no dining options close
Stayed 1 night in Dec 2025

8/10 Good

Leah

Stayed 1 night in Dec 2025

2/10 Terrible

Randy

Stayed 1 night in Dec 2025

8/10 Good

Glen

Liked: Cleanliness, amenities, property conditions & facilities
K
Stayed 4 nights in Dec 2025

10/10 Excellent

Aneka Tene, Monroe

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beauty of the room and friendliness from all staff. Definitely coming back 😃.
Stayed 5 nights in Dec 2025

10/10 Excellent

Juvelyn, Roettenbach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Dec 2025

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The shuttle was easy to find, the ride was short, and the service was wonderful. The room was fine. The breakfast was a waste between terrible coffee, strict hours, and restrictions on bringing any food whatsoever out of the breakfast room. We won’t be staying again.
Stayed 1 night in Dec 2025

8/10 Good

anaalicia

Stayed 1 night in Dec 2025

8/10 Good

Addision

Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and closed to airport.
Stayed 3 nights in Dec 2025

10/10 Excellent

HIMANSHU

Stayed 1 night in Dec 2025

10/10 Excellent

Steve, Salem

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Dec 2025

6/10 Okay

Josue

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible location. In the center of a highly homeless populated area. The beds are cheap, and for some reason they give you these small squares pillows, along with one regular sized pillow....weird. The room was clean, wifi was not terrible, TV was fine, and the staff was good. I would not stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, all wonderful. Very helpful and courteous with us unexpectedly needing another nights stay.
Stayed 1 night in Dec 2025

8/10 Good

Imoh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s more of a motel style than hotel and has two floors with no elevator. The room I stayed in on the first floor was modern and bed was comfortable. Recommend for 1-2 night stay especially if traveling
Stayed 1 night in Dec 2025