Home2 Suites by Hilton Phoenix Downtown

3.0 star property
Hotel with free breakfast, steps from Mortgage Matchup Center

Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Exterior
Free daily buffet breakfast
Coffee/tea maker, dining tables
1 bedroom, premium bedding, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly
The current price is NZ$217
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Studio, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Dining table
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Dining table
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Dining table
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Dining table
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Dining table
  • Sleeps 3
  • 2 Queen Beds

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Dining table
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Dining table
  • Sleeps 4
  • 2 Queen Beds

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About the area

Phoenix

Home2 Suites by Hilton Phoenix Downtown places you steps from Mortgage Matchup Center and within a short 5-minute stroll of Chase Field. Highlights at this hotel include free buffet breakfast, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. Additionally, you'll find a 24-hour business centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Places within a 15-minute drive of this 3-property class Downtown Phoenix hotel include Phoenix Convention Center and Biltmore Fashion Park.

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 5 min walk - 0.5 km
  • Chase Field - 5 min walk - 0.5 km
  • The Van Buren - 12 min walk - 1.0 km
  • Arizona Center - 14 min walk - 1.2 km

Getting around

  • 3rd Street - Jefferson Station - 4 min walk
  • Sky Harbor International Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬5 min walk
  • ‪The Arrogant Butcher - ‬4 min walk
  • ‪Crown Public House - ‬5 min walk
  • ‪Guy Fieri’s DTPHX Kitchen + Bar - ‬4 min walk
  • ‪Ultra Club - ‬5 min walk

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with free breakfast, steps from Mortgage Matchup Center
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a front desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 148 guestrooms or units
  • Built in 2023
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, Discover and JCB International. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Frequently asked questions

What is the cancellation policy at Home2 Suites by Hilton Phoenix Downtown?

Home2 Suites by Hilton Phoenix Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Home2 Suites by Hilton Phoenix Downtown?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Phoenix Downtown on 23 Nov 2025 start from NZ$216.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Home2 Suites by Hilton Phoenix Downtown?

Yep, Home2 Suites by Hilton Phoenix Downtown has valet parking with in/out privileges for USD 45.00 per day.

What makes Home2 Suites by Hilton Phoenix Downtown a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Home2 Suites by Hilton Phoenix Downtown.

Does Home2 Suites by Hilton Phoenix Downtown serve breakfast?

Sure does, free buffet brekkie is offered daily.

Is there a free airport shuttle available at Home2 Suites by Hilton Phoenix Downtown?

No, Home2 Suites by Hilton Phoenix Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Home2 Suites by Hilton Phoenix Downtown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 790 out of 1091 reviews
Rating 8 - Good. 174 out of 1091 reviews
Rating 6 - Okay. 64 out of 1091 reviews
Rating 4 - Poor. 25 out of 1091 reviews
Rating 2 - Terrible. 38 out of 1091 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rick, Murrells Inlet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a baseball game. This location is very convenient to Chase field. Walking distance. Nice hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very appropriate and easy for short business trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are attending a Diamondbacks game this is the place to stay. They need to put in cement from the street to the sidewalk where the Valet brings the cars.
Stayed 1 night in Aug 2025

10/10 Excellent

Raul

Travelled with family
Easy walk to restaurants and stadium.
Stayed 1 night in Aug 2025

8/10 Good

Suzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice for family trip

Stayed 1 night in Aug 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Charlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that we were in walking distance to the concert!
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in downtown Phoenix

This was a great hotel and was in the perfect location for us. Check-in was easy and quick, the room was large and spacious, and the bathroom was nice and big. We attended a concert across the street so you couldn't beat this location.
Stayed 1 night in Aug 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Caterina

Liked: Amenities
The staff was very nice The room was absolutely wonderful The bed was the best hotel bed I've ever slept on and it was convenient to where I was going all around It was a great experience I would definitely refer this hotel to others and will stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Roseanna

Travelled with group

Concert

Excellent visit no complaints whatsoever
Stayed 1 night in Jul 2025

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto personal
Stayed 2 nights in Jul 2025

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

We went for a concert at the PHX arena. This place was perfect. It was very clean and the bed was comfortable. The valet staff were super friendly and fast. I highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Sonya

Loved the location, very convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Noelice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Leslie

Business traveller
Disliked: Staff & service

Could be much better

The front desk staff at check in not very friendly. We didn’t know that there would be a $45 plus tax fee for parking until after I booked. So that was an unwelcomed surprise. Location of hotel doesn’t feel very safe. Lots of homelessness in the area. I would not stay here again. The pillowcase on the bed was dirty. They brought me two clean ones to replace myself.
Stayed 3 nights in Jul 2025

8/10 Good

Kandace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Travelled with family
Liked: Room comfort

Ok hotel, but not as advertised.

Nice staff. They charge $45 a day for valet parking, not other option available. They tell you they will clean the room every other day, but they don’t unless you request it. Breakfast is not good, they advertised 400 different options, when in reality they just have about 10. We’ll look for a different hotel next time.
Stayed 8 nights in Jul 2025

10/10 Excellent

Victor, Prescott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, rather plain hotel close to downtown and Chase Field. Staff was friendly and attentive. No parking or pool, but a nice workout area.Be aware you must valet park at $45/day extra to the hotel cost.
Stayed 2 nights in Jul 2025

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
While booking the site does not say that parking is $45 additional each night! That was a big surprise when we pulled up. And when I told the valet attendant we would self park she rudely told me that wasn’t an option. Another valet who was more informative later told me there was surrounding parking anywhere from $25-$50 a night.
Stayed 2 nights in Jul 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular service

We were there for a 5 night stay. The first night we were very tired as we came from the eastern time zone. The room darkening blind in our room wouldn’t come down. I asked for some help and they sent Christian. He was spectacular. So kind. The shade was broken so they gave us a new room! He brought a luggage carrier up for us and was just so helpful.
Stayed 5 nights in Jul 2025