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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property

Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

An outdoor patio area with wicker furniture, a glass table, and a view of a pool and greenery.
Free daily full breakfast
A modern hotel lobby with a reception desk, seating area, and a large TV screen.
1 bedroom, premium bedding, pillow-top beds, minibar
32-inch TV with cable channels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$188
includes taxes & fees
12 July - 13 July

Explore the area

View map
12545 W Bell Road, Surprise, AZ, 85374
  • Place, Centennial Friendship Park
    ‪2 min walk‬
  • Place, State Farm Stadium
    ‪20 min drive‬
  • Place, Desert Diamond Arena
    ‪21 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(108 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(120 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Surprise

At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, you'll be 5.6 km (3.5 mi) from Surprise Stadium and 6.1 km (3.8 mi) from Uptown Alley. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym, Hot tub and pool loungers. 2906 square feet (270 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. .Sights within a 15-minute drive of this Surprise Original Townsite hotel include Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.2 km
  • Peoria Sports Complex - 14 min drive - 10.9 km
  • Luke Air Force Base - 18 min drive - 14.3 km
  • State Farm Stadium - 20 min drive - 20.6 km
  • Desert Diamond Arena - 21 min drive - 21.0 km

Getting around

  • Sky Harbor International Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Rio Mirage Cafe Y Cantina - ‬5 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2906 square feet (270 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers 126 accommodations with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Comfort Inn & Suites Surprise Near Sun City West
Surprise Original Townsite
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,004 reviews
The price is NZ$167
includes taxes & fees
9 July - 10 July
Comfort Inn & Suites Surprise Near Sun City West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of 2 Jul 2026, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on 12 Jul 2026 start from NZ$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yep, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel has a free self car park.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a pool?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is a hit with families.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel serve breakfast?

You bet, guests are hooked on the free full brekkie here! Offered daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1018 reviews
Rating 8 - Good. 232 out of 1018 reviews
Rating 6 - Okay. 137 out of 1018 reviews
Rating 4 - Poor. 42 out of 1018 reviews
Rating 2 - Terrible. 34 out of 1018 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Great location and good breakfast options
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious room , friendly staff and good breakfast made for a great stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bryant

Liked: Cleanliness, amenities, property conditions & facilities
Great food, lovely outdoor pool and hot tub!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and excellent breakfast. Staff is very friendly😊
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first time staying there we really love it and we stay there when we come out to spring training from California
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Clean rooms and friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, room was very spacious, beds were very comfortable, and breakfast was excellent.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities
Very clean, very convenient, nice hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
For an older motel it was very nice, clean, decent breakfast , bed very comfortable
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Rebecca

Room was clean and bed was very comfortable. Hotel was in a great location for our visit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Our stay here is always pleasant and the weekend breakfast is awesome.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. The suite layout was good for family. Kids really enjoyed the pool and hot tub, although the water was cloudy. We would stay here again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel but kind of dated.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Homero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little cloudy but everything else was absolutely great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was great the breakfast was great room was huge and comfortable as well and the customer service was excellent!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great coffee!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Good location for an overnight stay, quiet. Would stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities
We stayed five nights at the windmill suites in surprise Arizona, and found it to be lovely. The breakfast buffet was wonderful, the front desk. Staff were very nice and our room with the separate bedroom doors was awesome! We would definitely stay again!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Nice room. Great breakfast,
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and breakfast was great!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Garth

Liked: Staff & service, amenities
It's a convenient, safe, and adequate place to stay for spring training games. The pool is enjoyable, the room was well-appointed and comfortable. The staff are all very welcoming and professional.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very comfortable, good breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

ronald L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the room and the outdoor pool met Our needs Liked the way the room was laid out
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Marquis

Liked: Cleanliness
Clean rooms and places to eat at
Stayed 4 nights in Dec 2025