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Arinara Beach Resort Phuket

4.0 star property
Family-friendly beachfront location with 3 outdoor pools

Photo gallery for Arinara Beach Resort Phuket

Sun deck
Creator video
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Daily buffet breakfast (THB 650 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
72/9 Moo 3, Bangtao Beach, Thalang, Choeng Thale, Phuket, 83110
  • Place, Bang Tao Beach
    ‪5 min walk‬
  • Place, Ko Rok Nok
    ‪9 min walk‬
  • Place, Surin Beach
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Garden View

In-room safe, laptop workspace, iron/ironing board, rollaway beds

Studio Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Pool View

Studio Pool View

Studio Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Fridge
TV
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Garden View

Deluxe Garden View

Deluxe Garden View

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Bathrobes
Hydromassage showerhead
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Pool View

In-room safe, laptop workspace, iron/ironing board, rollaway beds

Deluxe Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Fridge
TV
Bathrobes
Hydromassage showerhead
Hairdryer
Private bathroom
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Pool Access Garden View

Pool Access Garden View

Pool Access Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Bathrobes
Hydromassage showerhead
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Pool Access Pool View

In-room safe, laptop workspace, iron/ironing board, rollaway beds

Pool Access Pool View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Bathrobes
Hydromassage showerhead
Hairdryer
Private bathroom
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Arinara Suite

Arinara Suite | View from room

Arinara Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Fridge
TV
Bathrobes
  • 85 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe Garden View

Grand Deluxe Garden View

Grand Deluxe Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Separate bedroom
Bathrobes
Hydromassage showerhead
Hairdryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Pool View

In-room safe, laptop workspace, iron/ironing board, rollaway beds

Grand Deluxe Pool View

Highlights

Balcony
Air conditioning
Fridge
TV
Bathrobes
Hydromassage showerhead
Hairdryer
Private bathroom
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Pool Access Garden View

Grand Pool Access Garden View

Grand Pool Access Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Bathrobes
Hydromassage showerhead
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Pool Access Pool View

Grand Pool Access Pool View

Grand Pool Access Pool View

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Bathrobes
Hydromassage showerhead
Hairdryer
Private bathroom
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Pool Access Garden View

Premium Pool Access Garden View

Premium Pool Access Garden View

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Pool Access Pool View

In-room safe, laptop workspace, iron/ironing board, rollaway beds

Premium Pool Access Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Choeng Thale

A family-friendly stay in Choeng Thale awaits you at Arinara Beach Resort Phuket. You'll be 0.5 km (0.3 mi) from Bang Tao Beach and 2.3 km (1.5 mi) from Surin Beach. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a nearby private beach. .The restaurant, Plamtree, serves international cuisine and is open for breakfast. Dip Pool Bar is the resort's own cocktail bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 20-minute drive of this 4-property class Choeng Thale resort include Kamala Beach and Nai Thon Beach.
View more Resorts in Choeng ThaleOpens in a new window

What's nearby

  • Bang Tao Beach - 5 min walk - 0.5 km
  • Ko Rok Nok - 9 min walk - 0.8 km
  • Bang-Tao Night Market - 17 min walk - 1.5 km
  • Surin Beach - 2 min drive - 2.0 km
  • Pansea Beach - 3 min drive - 2.0 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 33 min drive

Restaurants

  • ‪Catch Beach Club - ‬8 min walk
  • ‪Pine Tree - ‬9 min walk
  • ‪Nora Beach Club - ‬14 min walk
  • ‪The Siam Mumbai - ‬6 min walk
  • ‪Lux Beach - ‬10 min walk

About this property

Arinara Beach Resort Phuket

Family-friendly beachfront location with 3 outdoor pools
Feel the sun on your face and watch the ocean waves from the private sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Arinara Beach Resort Phuket for summer fun including 3 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a fitness centre, a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Choeng Thale resort is smoke free.

  • 206 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Arinara Beach Resort Phuket offers 206 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Digital televisions are provided.

Bathrooms include a shower, bathrobes, slippers and bidets. This Choeng Thale resort provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 650 for adults and THB 325 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Dip Pool Bar
  • DRIFT BAR
  • Plamtree
  • The Beach

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1400 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per night
  • New Year's Day (1 January) Gala Dinner per adult: THB 7500
  • New Year's Day (1 January) Gala Dinner per child: THB 3750 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 650 for adults and from THB 325 for children
  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arinara
Arinara Bangtao Choeng Thale
Arinara Resort
Bangtao Beach Resort
Arinara Bangtao Beach Resort Choeng Thale
Arinara Bangtao Beach Choeng Thale
Arinara Bangtao Beach Resort Phuket, Thailand

Frequently asked questions

What is the cancellation policy at Arinara Beach Resort Phuket?

Arinara Beach Resort Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arinara Beach Resort Phuket?

Yep, Arinara Beach Resort Phuket has a free self car park. Onsite parking is limited.

Are there any beaches close to Arinara Beach Resort Phuket?

Yep, Arinara Beach Resort Phuket is a short 7-minute walk from Bang Tao Beach. Fun beach activities include volleyball and scuba diving.

Does Arinara Beach Resort Phuket have a pool?

Arinara Beach Resort Phuket has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does Arinara Beach Resort Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Arinara Beach Resort Phuket?

Arinara Beach Resort Phuket features 3 outdoor pools, 2 restaurants and 2 bars.

What makes Arinara Beach Resort Phuket a romantic place to stay?

Beachfront dining and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Arinara Beach Resort Phuket.

Is Arinara Beach Resort Phuket family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Arinara Beach Resort Phuket is a hit with families.

Does Arinara Beach Resort Phuket serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Arinara Beach Resort Phuket?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Arinara Beach Resort Phuket?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Arinara Beach Resort Phuket?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Arinara Beach Resort Phuket?

No, pets are not allowed.

Arinara Beach Resort Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 439 reviews
Rating 8 - Good. 168 out of 439 reviews
Rating 6 - Okay. 52 out of 439 reviews
Rating 4 - Poor. 11 out of 439 reviews
Rating 2 - Terrible. 14 out of 439 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort right on Bang Tao Beach Phuket

I have stayed at Arinara a number of times now and the premises is situated very conveniently to Catch beach club, the sea and other restaurants on the beach. The staff are welcoming on arrival. The rooms are large. I ordered a pool access room, which was very clean and in good condition. One thing though, the tiles on the outside patio leading to the pool access are extremely slippery when wet. The food at breakfast is excellent and provides everything a person would want. Staff are very friendly and helpful. Most can speak if not understand English to a certain extent. I guess I must be impressed as I have again booked a holiday there for next year.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Arinara. The hotel is great, the layout is perfect in the horse shoe shape with the pools in the middle. A beach bar next to the first pool and bar/restaurant further down leading to the beach. The private pools for your room are great I would recommend getting an outside room as your pool will be completely private great for late night dips. The food at the restaurant is honestly 10/10. You can walk straight out onto the beach from the hotel then walk down left or right to various bars and restaurants. I recommend Nomad for the fire show and also the food is amazing. In terms of convenience you have everything you need on the street at the front of the hotel including more restaurants, massage parlours, desks for buying trips, convenience stores, bars. It offers a quiet village feel with cars and bikes rolling past slowly. Honestly can’t recommend this hotel enough and we’re quite fussy and we’re sure what to expect. For trips further afield the taxis are extremely cheap you almost feel bad for the drivers. Just download “Grab” to easily book taxis to your location it gives you the price upfront. You can get anywhere in Phuket for £5-10. Thank you Arinara🙏
Stayed 11 nights in Aug 2025

8/10 Good

Lausankar

Stayed 4 nights in Aug 2025

10/10 Excellent

Francisco, Toronto

Stayed 2 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the access to the soft sandy beach. The pool side rooms added a perfect touch. Happy Hour drinks are the best!
A perfect stretch of restaurants (and cute dogs!!) right from the doorsteps of the hotel!
The waves!
Happy Hour drinks!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was lovely it got everything my family needed and some more. The staff was extremely kind too. They helped us change the bedding middle of the night for one of my children. They even surprised us witv a birthday cake for my husband what was extremely lovely
Stayed 10 nights in Aug 2025

10/10 Excellent

Les, Eureka

Travelled with family and small children
Liked: Amenities
.
Stayed 9 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Arinara! We loved our swim out room. The property reminded us of some of the resorts we’ve stayed at in the Caribbean! The breakfast buffet was delicious! The staff are very accommodating as well. If you’re looking for a resort feel in Phuket, we recommend Arinara!
Stayed 12 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic resort with many facilities. Good for families, the pool access is amazing. The staff are all friendly and cheerful. We were so surprised to find a small chocolate cake. The hotel celebrated my son's birthday and this is what they will do for the guests. I will definitely return again. You have both the beach and the pools at your convenience. Dining options nearby is great and we love Blu Wave restaurant. My whole family love staying at Arinara.
Stayed 3 nights in Jul 2025

8/10 Good

Gary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the where we stayed with top floor balcony, breakfast was fantastic,great care of cleanliness to rooms, probably suitable for young families.
Stayed 4 nights in Jul 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Amenities
The resort is beautiful and well kept with good amenities (gym, Starbucks, direct access to beach, etc). We found that the beds and pillow were hard but some guest may prefer this. The pool was enjoyable with lots of poolside loungers to choose from. The breakfast had many options with Thai options and traditional breakfast items (french toast, pancakes, bacon, sausage, etc). Overall we enjoyed our stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Nichapa

The hotel was ok, staff were friendly. The food tasted ok.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hyeseung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room and a great pool

A great swimming pool and access to the beautiful beach. Pool access room was gorgeous and spacious. Loved staying there.
Stayed 8 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maddison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family friendly resort with amenities for all.
Stayed 7 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very nice hotel and great service.
Stayed 6 nights in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, has facilities for young children and its accessible to many places
Stayed 7 nights in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, smart and safe
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
They called the cops and forced me to pay charges based upon a policy they could not provide the details of despite a clear policy to the contrary. since i signed the check in form that i would somehow know all of their policies, I was forced to give my credit card or be arrested.
Stayed 7 nights in May 2025

8/10 Good

Muhammad Ashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool access room is too big for a couple.2 Queen size bed is a waste.They should do a connecting room for bigger family to stay.
Stayed 3 nights in May 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff are very polite and helpful. However, as a hotel resident I don’t understand why they apply any charge for a sunbed on the beach. This was very disappointing
Stayed 9 nights in May 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked an airport pickup through the resort which is far more expensive than halling a cab from the street - not really complaining about this, but they didn’t even book the taxi for me! I show up at the airport with my family and no one is there to meet us!! No refund. No apologies… The resort also has a scam where you put a card on your door indicating that you don’t need your room serviced that day and they say you will credit you 200 baht per day as a thank you. I expected this to be added onto my bill as I took advantage of this on four of the seven nights that we were there. I was told at the end of the stay that the 200 baht credit note can only be given when requested on the day it happens from the front desk - this was definitely not communicated to us at the time of check-in!!! Most staff at the hotel are also not friendly and do not say hello when you pass them, which is really unusual in Thailand…
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
We stayed in building 1 in a pool access room. The room was very old and not well maintained. The TV is literally from the 90’s and the mosquito problem should really be managed. The air conditioning was super old too. The resort forbids you from bringing outside food which is hard when you are traveling with a toddler who likes to snack all day. We did love the playground and kids clubs at the resort, but again, the indoor play structure need to be updated. Although the staff were all very lovely and helpful, I would not recommend staying here.
Stayed 4 nights in Mar 2025