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4.5 out of 5

"Excellent Buffet breakfast Each morning, friendly helpful staff " More

By a verified traveller on Mon 23 Mar 2020

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Hotel Description

Deevana Plaza Phuket places you in the center of Patong, within just a 15-minute stroll of Patong Beach and Bangla Road. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy free WiFi, living rooms, and separate bathtubs and showers, featured in all 249 rooms. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Room service, free bottled water, and safes are also available.

The restaurant, Phuket Cafe, serves international cuisine and is open for breakfast. The Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Added amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM.

Places within a 30-minute drive of this 4-star Patong hotel include Karon Beach and Kata Beach.

Premier Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deevana Plaza Phuket ratings based on 81 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Deevana Plaza Phuket

Everyone (40) Couples (31) Family (8)
5 out of 5
Excellent Buffet breakfast Each morning, friendly helpful staff

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Darunee K.

Thank you very much for sharing you experience at DEEVANA PLAZA Phuket Patong and for taking the time to ratting us a great score. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards,

5 out of 5
The property was well situated with a family mart next door. The Otop markets about 200 metres down the road and also a coffee club ( I don’t drink coffee but was told the coffee at Deevana wasn’t the best from my companion). The Hard Rock Cafe and Hooters was nearly opposite but far enough away not to be noisy. A 5 to 10 minute walk to the beach and a swim up pool bar. All the staff were very friendly and knowledgeable.

Posted by on 6 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Darunee K

Thank you very much for sharing you experience at Deevana Plaza Phuket Patong and for taking the time to write the reviews with appreciates feedback. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

5 out of 5

Posted by on 17 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Darunee K

Thank you very much for sharing you experience at Deevana Plaza Phuket Patong and for taking the time to give us a feedback. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

5 out of 5
Really friendly staff Pool great Food good Tv only had a few English speaking channels Only bad thing Had to rent a DVD player

Posted by on 16 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Darunee K.

Thank you very much for sharing you experience at Deevana Plaza Phuket Patong and for taking the time to write the reviews with appreciates feedback. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

5 out of 5
The general manager needs to be congratulated on greeting all guests a wonderful new general manager excellent customer service shown by an excellent leader Well done

Posted by on 23 Dec. 2018

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Comment from Hotel Management

24 Dec. 2018 by Darunee K

We very much appreciates your great rating score and your kind feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

5 out of 5
excellent hotel close to most popular attractions could not fault

Posted by , from melb australia on 9 Sep. 2018

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Comment from Hotel Management

10 Sep. 2018 by Darunee K.

We very much appreciates your kind rating score after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

4 out of 5
Walking distance to everything you need. Pool is great and buffet breakfast each morning very worthwhile

Posted by on 23 Jul. 2018

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Comment from Hotel Management

26 Jul. 2018 by Darunee K.

We very much appreciates your great feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

5 out of 5
Friendly staff always keen to see you smile my first stay here and I was impressed my 5th trip to Thailand great location and great daily atmosphere also huge thumbs up

Posted by , from australia geelong on 22 Apr. 2018

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Comment from Hotel Management

25 Apr. 2018 by Darunee K.

We very much appreciates your great feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

3 out of 5
Room was not cleaned very well on arrival or for the rest of the stay but otherwise our stay was good

Posted by on 1 Apr. 2018

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Comment from Hotel Management

4 Apr. 2018 by Darunee K.

We very much appreciates your great feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

5 out of 5
Great facilities. Great location and everything within in walking distance. Customer service outstanding. Amenities within our room were great. Our check in was 2pm but due to our flights we had arrived at the hotel around 10am. They were excellent allocated us another room which actually had a larger bed n we were not charged anything etc. We would highly recommend n will be staying there for our next trip back.

Posted by , from New Zealand on 26 Oct. 2017

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Comment from Hotel Management

28 Oct. 2017 by Darunee K.

We very much appreciates your great feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7823 square feet (727 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Deevana Plaza Phuket. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Patong hotel is smoke free.

  • 249 guestrooms or units
  • 3 buildings
  • 7823 sq ft of conference space
  • 727 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (41.4 km / 25.7 mi)
  • Parking: Free self parking

Room Amenities

Deevana Plaza Phuket offers 249 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate living rooms. Beds feature premium bedding. This Patong hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Living room
  • Deep soaking tub
  • In-room dining (limited hours)
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Phuket Cafe - This restaurant specializes in international cuisine and serves breakfast only.

The Lounge - This lobby lounge serves lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Deevana Plaza Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 600.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: THB 350 for adults and THB 175 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Deevana
  • Mercure Deevana Phuket
  • Mercure Phuket
  • Mercure Phuket Deevana
  • Mercure Phuket Deevana Hotel
  • Mercure Phuket Deevana Hotel Patong
  • Mercure Phuket Deevana Patong
  • Mercure Phuket Patong
  • Patong Mercure Phuket
  • Phuket Mercure
  • Deevana Plaza Phuket Hotel Patong
  • Deevana Plaza Phuket Hotel
  • Deevana Plaza Phuket Patong
  • Deevana Plaza Phuket
  • Deevana Plaza Phuket Hotel
  • Deevana Plaza Phuket Patong
  • Deevana Plaza Phuket Hotel Patong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.