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Courtyard by Marriott Phuket, Patong Beach Resort

5.0 star property
Family fun on the beach, with 4 outdoor pools, near Bangla Road

Photo gallery for Courtyard by Marriott Phuket, Patong Beach Resort

Aerial view
Balcony
Daily buffet breakfast (THB 588 per person)
Check-in/check-out kiosk
Premier Room, 2 Single Beds, Non Smoking, Terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Gym
  • Parking included
The current price is NZ$197
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
44, Thaveewong Road, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪1 min walk‬
  • Bangla Road
    ‪10 min walk‬
  • Jungceylon Shopping Center
    ‪12 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

View all photos for Premier Room, 2 Single Beds, Non Smoking, Pool View

1 bedroom, down duvets, in-room safe, individually decorated

Premier Room, 2 Single Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, down duvets, in-room safe, individually decorated

Premier Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Family Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 157 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Room, 2 Single Beds, Non Smoking, Terrace

Premier Room, 2 Single Beds, Non Smoking, Terrace

Premier Room, 2 Single Beds, Non Smoking, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Pool Access

55-inch LED TV with satellite channels, TV, ping pong

Premier Room, 1 King Bed, Pool Access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Terrace

1 bedroom, down duvets, in-room safe, individually decorated

Premier Room, 1 King Bed, Non Smoking, Terrace

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Premier Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Premier Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Patong

A family-friendly stay in Patong awaits you at Courtyard by Marriott Phuket, Patong Beach Resort. Within a 5-minute stroll you'll find Patong Beach and Bangla Road within a 15-minute walk. Highlights at this beachfront hotel include 4 restaurants, 4 outdoor swimming pools and 3 bars/lounges. .The restaurant, The Phuket Eatery, serves international cuisine and is open for breakfast, lunch and dinner. Below 23 Swim-up Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and kids' swimming pool. 4036 square feet (375 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Patong hotel, you'll be 1.8 km (1.1 mi) from Banzaan Fresh Market and 4.3 km (2.7 mi) from Karon Beach.

What's nearby

  • Patong Beach - 1 min walk - 0.0 km
  • Bangla Road - 10 min walk - 0.9 km
  • Jungceylon Shopping Center - 12 min walk - 1.1 km
  • Banzaan Fresh Market - 17 min walk - 1.5 km
  • Karon Beach - 5 min drive - 5.4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 57 min drive

Restaurants

  • ‪Blue Saffron - ‬3 min walk
  • ‪Terrazzo - ‬1 min walk
  • ‪Coco Copper - ‬3 min walk
  • ‪Goodfellas - ‬1 min walk
  • ‪Wabi sabi - ‬3 min walk

About this property

Courtyard by Marriott Phuket, Patong Beach Resort

Family fun on the beach, with 4 outdoor pools, near Bangla Road
Some rates at Courtyard by Marriott Phuket, Patong Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Courtyard by Marriott Phuket, Patong Beach Resort offers its guests 4 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. Event space at this hotel measures 4036 square feet (375 square metres) and includes conference space. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Courtyard by Marriott Phuket, Patong Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Patong hotel is smoke free.

  • 445 guestrooms or units
  • 4 levels
  • 7 buildings
  • 4 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 2 coffee shops
  • 4036 sq ft of conference space
  • 375 sq. m of conference space
  • Built in 1986
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Courtyard by Marriott Phuket, Patong Beach Resort offers 445 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. 55-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Patong hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Cantonese), English, Russian, Thai

Similar properties

Interior

Four Points by Sheraton Phuket Patong Beach Resort

  • Pool
  • All-inclusive
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$210
includes taxes & fees
2 Sept - 3 Sept
Four Points by Sheraton Phuket Patong Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 588 for adults and THB 294 for children
  • 2 coffee shops/cafes
  • 2 swim-up bars
  • 3 bars/lounges
  • 4 restaurants
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Below 23 Swim-up Pool Bar
  • Below 47 Swim-up Pool Bar
  • The Lounge
  • The Phuket Eatery
  • The Pool Deck

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,036 square feet of conference space
  • Coworking space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (82 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Courtyard by Marriott Phuket, Patong Beach Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1400.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per accommodation, per night
  • Service fee: 10.7 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 588 for adults and from THB 294 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Merlin Hotel Patong
Merlin Patong
Merlin Patong Hotel
Patong Hotel Merlin
Patong Merlin
Patong Merlin Hotel
Patong Merlin Hotel Phuket

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Phuket, Patong Beach Resort?

Courtyard by Marriott Phuket, Patong Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Phuket, Patong Beach Resort?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Phuket, Patong Beach Resort on 8 Sept 2025 start from NZ$197.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Phuket, Patong Beach Resort?

Yep, Courtyard by Marriott Phuket, Patong Beach Resort has a free self car park.

Are there any beaches close to Courtyard by Marriott Phuket, Patong Beach Resort?

Yep, Courtyard by Marriott Phuket, Patong Beach Resort is a short 1-minute walk from Patong Beach. Fun beach activities include surfing, snorkelling and body boarding.

Does Courtyard by Marriott Phuket, Patong Beach Resort have a pool?

Courtyard by Marriott Phuket, Patong Beach Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Courtyard by Marriott Phuket, Patong Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Courtyard by Marriott Phuket, Patong Beach Resort?

Courtyard by Marriott Phuket, Patong Beach Resort features 4 outdoor pools, 4 restaurants and 3 bars.

What makes Courtyard by Marriott Phuket, Patong Beach Resort a romantic place to stay?

Al fresco dining and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Courtyard by Marriott Phuket, Patong Beach Resort.

Is Courtyard by Marriott Phuket, Patong Beach Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Courtyard by Marriott Phuket, Patong Beach Resort is a hit with families.

Does Courtyard by Marriott Phuket, Patong Beach Resort serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Courtyard by Marriott Phuket, Patong Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Courtyard by Marriott Phuket, Patong Beach Resort?

Yep, you can grab a meal at Courtyard by Marriott Phuket, Patong Beach Resort's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Courtyard by Marriott Phuket, Patong Beach Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Phuket, Patong Beach Resort?

No, pets and service animals are not allowed.

Courtyard by Marriott Phuket, Patong Beach Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 223 reviews
Rating 8 - Good. 39 out of 223 reviews
Rating 6 - Okay. 13 out of 223 reviews
Rating 4 - Poor. 6 out of 223 reviews
Rating 2 - Terrible. 3 out of 223 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

meshal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so nice hotel
Stayed 5 nights in May 2025

8/10 Good

Vivek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at this hotel. The location is perfect—close to everything I needed. I made a special request prior to arrival, and it was taken care of without any issues, which I really appreciated. The staff were courteous and professional throughout my stay. The hotel itself was clean and well-maintained, and the food was absolutely delicious. Highly recommend for anyone looking for a comfortable and convenient place to stay.
Stayed 8 nights in Apr 2025

10/10 Excellent

Palash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and modern rooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kalin

Stayed 8 nights in Apr 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Delicious food. The hotel is very nice and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lloyd

Stayed 5 nights in Apr 2025

10/10 Excellent

Lee Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to everything we wanted to see. The staff a very friendly and helpfull. Food was excellent and the pools and hotel are amazing !!!!
Stayed 14 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food, and drinks. Always felt looked after and doted upon by the staff. Pools were beautiful and all facilities were clean and modern. The only negative was that we had a street-facing room with the Hard Rock cafe next door which could be noisy until late. However, this was a small price to pay for everything else which was fantastic. Highly recommend this resort.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sourav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

It’s fabulous stay . We would like to come back again in this resort. Hotel staffs are very friendly. My kids love some water rides which was in hotel . Room size is very small. That’s only issue because we expect there must be Tub in bathroom but unfortunately we didn’t find Tub. Because room charges are very high . Which is not value for money. Otherwise everything is awesome .
Stayed 5 nights in Apr 2025

10/10 Excellent

Shawna-Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shawna-Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would recommend
Stayed 6 nights in Apr 2025

6/10 Okay

Vishal

Travelled with family
Liked: Cleanliness, amenities
The overall aesthetics including hardware were good. Nicely appointed rooms, great large family style pools. What needs improvement is the software. There seems to be no sense of urgency or any call of action to your feedback. Overall food was disappointing, IRD Hainan chicken rice was over cooked with no flavors, texture of taste. Plisa the lady on the phone was not very accommodating as well as Boom the night duty manager. Our sleep for 3 nights was disturbing due to the two beds been joint to make one king bed Thank you for the upgrade to a pool room on the ground floor and bottle of wine as service recovery on the shortfalls but no one checked upon our comfort the following days if we were sleeping well or not. Breakfast Ms Pai at the waffle station always had a grumpy and a non accommodating attitude if we requested for hot pancakes her answer was take the ones which are on display first, zero anticipation on guest request or needs Jane at check in was professional and polite. Overall our stay was a hit and a miss in many aspects we would want to return however it’s the food and the staff that also contribute to the entire experience which on this stay wasn’t good
Stayed 3 nights in Apr 2025

8/10 Good

Arkadiusz

Stayed 13 nights in Mar 2025

4/10 Poor

Sammy

Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Albert

Stayed 2 nights in Apr 2025

4/10 Poor

Sammy

Disliked: Cleanliness, staff & service

Poor level, not worth the time and money

Hi. First time ever seeing this poor level of maintenance and cleaning. I've changed room while staying and in each room there was a serious cleaning problem. At the first room I had a cockroach and in the second room long hair remains in the bathroom immediately after I entered. Stuff is very kind, but not as attentive as in other hotels. In regard to the location, on Hotels.Com app it shows a different location which is on the beach road and not as in reality where the location is at the parallel Road further east. I'm attaching photos of the things I've described in this post.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the action. Great food and awesome pool
Stayed 2 nights in Mar 2025

10/10 Excellent

Vishal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on Patong beach. No complaints about the facilities, just a shame of walking out of the room in the 4th block and smelling foul sewage. No fault of the hotel.
Stayed 5 nights in Mar 2025

8/10 Good

priya

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Overall experience was great and the kids pool was amazing!! Just some small areas of improvement: Buffet was a little limited with options but quality was good. Didnt like the fact that we had to make our own coffees for the breakfast buffet (everywhere we’ve stayed, our coffee order would be taken when we were seated). Rooms were a little smaller than we liked. No water was provided at the swimming pool lounges (again, everywhere we’ve stayed this was provided).
Stayed 4 nights in Mar 2025

10/10 Excellent

Yongyi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited Phuket four times, but this was by far the most enjoyable trip, thanks to the outstanding hospitality at this property. The staff went above and beyond to ensure a seamless and memorable stay. From the warm welcome at the front desk to the well-organized hotel activities, every detail was thoughtfully managed. The level of service truly exceeded expectations, making this experience stand out from my previous visits. I highly recommend this hotel to anyone looking for exceptional service, comfort, and a truly unforgettable stay in Phuket.
Stayed 3 nights in Mar 2025

8/10 Good

anurag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025