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4.1 out of 5

"The location is great, the pools are fantastic, breakfast is amazing and the staff are just lovely " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

A family-friendly stay in Patong awaits you at Patong Merlin Hotel. Within steps you'll find Patong Beach and Bangla Road within a 15-minute stroll. Highlights at this beachfront hotel include 2 restaurants, 4 outdoor swimming pools, and a full-service spa.

You can enjoy LED TVs with satellite channels, and all 448 rooms feature free WiFi, coffee/tea makers, and free bottled water. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Safes, hair dryers, and phones are also available.

A relaxing day at Merlin Spa can include Swedish massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, Coconut Coffee Room, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the onsite free kids' club, fitness center, and kids' swimming pool. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

You'll be 1.2 km (0.7 mi) from Jungceylon Shopping Center and 2.9 km (1.8 mi) from Freedom Beach with a stay at this 4-star Patong hotel.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Superior Room, 2 Bedrooms, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Deluxe Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Patong Merlin Hotel ratings based on 52 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Patong Merlin Hotel

Everyone (37) Couples (8) Family (4)
5 out of 5
The location is great, the pools are fantastic, breakfast is amazing and the staff are just lovely

Posted by , from Traralgon. Australia on 15 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by The Management

Dear Narelle, We appreciate the time you took to review your recent stay with us, and we are pleased that you enjoyed your time here. We hope to welcome you back for another great stay before long.

5 out of 5
The Patong Merlin was big. It was easy to feel that you were not too crowded.

Posted by on 25 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by The Management

Thank you for taking the time to share your feedback. We are glad to know that you had a relaxing holiday with us. We hope to have the pleasure of welcoming you again very soon.

4 out of 5
Beautiful place and fantastic location the only let down was staff which were mostly rude and unprofessional

Posted by on 7 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by The Management

Dear Guest, Thank you for staying with us and for your review. We are glad to know that overall your experience was positive. However, we are disappointed to hear that you found our staff to be unfriendly and that you did not receive a professional service. We do hope you give us another chance as we will definitely improve our services. Best regards, The Management

4 out of 5

Posted by on 24 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by The Management

Thank you for choosing to stay with us and for rating us. We are glad to know that you had a good stay overall. We do hope to see you again soon.

5 out of 5

Posted by on 4 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by The Management

Thank you for choosing our resort and leaving your excellent rating. We hope to see you again very soon for another comfortable stay.

4 out of 5

Posted by on 21 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by The Management

Thank you so much for your rating. We hope to turn your good experiences to best and earn 5-stars from you the next time.

5 out of 5
Location to beach and outlets and restaurants .Great breakfast buffet

Posted by on 28 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by The Management

Thank you for giving us a perfect rating! We are glad to hear that you found our location convenient and loved our breakfast buffet. We hope to welcome you back to the hotel in the near future.

4 out of 5
Lovely hotel close to everything rooms are a good size swimming pool was lovely

Posted by on 1 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by The management

Thank you for your great review! We appreciate all the feedback. We look forward to being of service when you return to Phuket.

5 out of 5
Location and size with plenty of pools to choose from.... Great breakfast

Posted by on 15 May 2019

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Comment from Hotel Management

10 Jun. 2019 by Patong Merlin Hotel Management Team

Thank you for giving us a perfect rating! We are glad that you loved our pools, breakfast and convenient location. Looking forward to having you again as a guest in our hotel.

2 out of 5
Location was nice but staff were impersonal, breakfast and food was disappointing

Posted by on 7 Jan. 2019

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Property Features

Patong Merlin Hotel offers its guests a full-service spa, 4 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Patong Merlin Hotel. Self parking is free. This 4-star Patong hotel is smoke free.

  • 448 guestrooms or units
  • 4 levels
  • 7 buildings
  • 2 dining venues
  • 2 swim-up bars
  • 2 bars or lounges
  • Built in 1986
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (40.8 km / 25.3 mi)
  • Parking: Free self parking

Room Amenities

Patong Merlin Hotel offers 448 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Coconut Coffee Room - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Seaside Terrace - This restaurant specializes in barbecue and serves dinner only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Cash or credit card deposit required
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 648 for adults and THB 324 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merlin Hotel Patong
  • Merlin Patong
  • Merlin Patong Hotel
  • Patong Hotel Merlin
  • Patong Merlin
  • Patong Merlin Hotel
  • Patong Merlin Hotel Phuket
  • Patong Merlin Hotel Hotel
  • Patong Merlin Hotel Patong
  • Patong Merlin Hotel Hotel Patong

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.