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Hotel Description

A luxury stay in Karon awaits you at Pullman Phuket Karon Beach Resort. Within a 30-minute stroll, you'll find Karon Beach and Kata Beach. Highlights at this beachfront hotel include 4 restaurants, 5 outdoor swimming pools, and a full-service spa.

A pampering day can include hot stone massages, Swedish massages, and detox wraps along with access to the sauna and spa tub. The restaurant, Sails Restaurant, serves international cuisine and is open for breakfast. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find free beach club on site, and enjoy the 3 outdoor tennis courts and 24-hour gym. 25833 square feet (2400 square meters) of event facilities include 11 meeting rooms and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a steam room, and a kids' swimming pool. Buffet breakfast is available daily between 7:00 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Karon hotel, you'll be 3.3 km (2 mi) from Big Buddha and 4.7 km (2.9 mi) from Kata Noi Beach.

Superior Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$133* Per night/room 6 May - 7 May

Junior Suite, 1 Double Bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Double Bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Double Beds, Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Pullman Phuket Karon Beach Resort ratings based on 49 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Phuket Karon Beach Resort

Everyone (17) Couples (20) Family (13)
5 out of 5

Posted by on 14 Mar. 2024

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Comment from Hotel Management

10 Apr. 2024 by Ajay Sampige

Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

4 out of 5

Posted by on 3 Oct. 2022

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5 out of 5
Great staff amazing facility always stay at this facility

Posted by on 21 Apr. 2022

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Comment from Hotel Management

13 May 2022 by Oriol Marquez General Manager

Dear, First, thank you for having chosen Hilton Phuket Arcadia Resort and Spa as the hotel for your recent stay in Phuket. Likewise, we thank you very much for taking the time to provide us your feedback on your recent stay with us. Once again thank you for your review and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the near future. Kind Regards

5 out of 5
Very large green grounds. We had a suite facing the ocean and it was lovely

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Management

Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very happy to note that you enjoyed our lush 75-acre property as well as your seaview suite. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

5 out of 5
The pools were amazing, Special thanks to Toon who always greeted us with a big smile and always offered fantastic service

Posted by on 7 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Management

Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very happy that you enjoyed our services and facilities, most especially the warm hospitality of our staff. I will most certainly take the liberty of passing on your commendations to our team member Toon, which will serve as an encouragement to all of our staff to continue doing a job well done. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

5 out of 5
Ideal for a family and large groups. Friendly helpful staff. The swimming pools were ideal for the kids. Great buffet breakfast with lots to choose from.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Management

Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very delighted to note that you loved the hospitable service of our staff and the family-friendly features of our resort. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again soon to Hilton Phuket Arcadia Resort & Spa. Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

5 out of 5
The managers, head chefs and front of house supervisors are extremely helpful and knowledgeable. from recommending food to troubleshooting. A very humbling experience because the staff are all very humble and meek. highly recommended to those going to Phuket.

Posted by , from australia on 2 Sep. 2018

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Comment from Hotel Management

18 Sep. 2018 by Untika

Dear Michael, We truly appreciate the time you took to give a rating and sharing your experience on your recently stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to Hilton Phuket Arcadia Resort & Spa soon. Kind Regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa

5 out of 5
great hotel & beach went to phi phi island on a jet boat was awesome

Posted by , from New Zealand on 7 May 2018

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Comment from Hotel Management

9 May 2018 by Gian

Dear Paula, Thank you for your kind comment. We look forward to wlcome you again in the near future. Thanks for choosing Hilton Phuket. Warm Regards, Tim Tate Director of Operations

5 out of 5
We loved our stay at the Hilton Arcadia. An amazing resort! The gardens, grounds and rooms are incredible. Staff are sensational. Little touches of flowers etc. in your room made our stay very special. Overall would highly recommend this beautiful resort. Thank you Hilton Arcadia!

Posted by , from Melbourne on 9 Apr. 2018

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Comment from Hotel Management

10 Apr. 2018 by Gian

Dear Bernie, Thank you for taking a moment to leave this kind review about your recent stay at Hilton Phuket. I am very happy to see that you had an amazing experience while staying with us and that you enjoyed our staff's service, rooms and grounds. Once again, thank you for choosing Hilton Phuket as your preferred choice for spending your vacations in Phuket, we are already looking forward to welcome you again in the near future. Warm regards, Tim Tate Director of Operations

5 out of 5

Great hotel in a great location

The Hilton has warm welcoming staff upon arrival, and throughout your stay. The hotel has great facilities, and is very clean. Located across from the beach, and close to great restaurants, and markets. We would definitely stay at the Hilton again when we return to Thailand.

Posted by , from Melbourne Australia on 1 Dec. 2017

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Comment from Hotel Management

6 Dec. 2017 by Gian

Dear Jane, Thank you for taking the time to write this kind feedback. I am delighted to see that you felt welcomed by our team members from the moment you arrived to our resort. Positive feedback such as yours is always encouraging for us to keep on with the good work and effort to create exceptional experiences for each of our valued guests. Furthermore, your positive comments regarding our good location and the quality of our facilities are much appreciated. On behalf of our entire Hilton Phuket team, I want to thank you for choosing our resort as the site where you spent your vacations in Phuket and we look forward to welcome you back to your home away from home very soon and provide you with an exceptional experience once again! Warm regards, Tim Tate Director of Operations

About the Hilton Phuket Arcadia Resort & Spa

Location 333 Patak Road, Karon, Phuket 83100

Property Features

Pullman Phuket Karon Beach Resort offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 25833 square feet (2400 square meters) and includes a conference center. A children's pool, a 24-hour health club, and a steam room are also featured at the luxury Pullman Phuket Karon Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Pullman Phuket Karon Beach Resort was completed in August 2017. Smoking is allowed in designated areas at this 5-star Karon hotel.

  • 662 guestrooms or units
  • 40 levels
  • 7 buildings
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • 25833 sq ft of conference space
  • 2400 sq m of conference space
  • Built in 1986
  • Deli
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pullman Phuket Karon Beach Resort offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11 AM.

Sails Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast only.

Thai Thai Restaurant - Overlooking the pool and garden, this fine-dining restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Ocean Beach Club - This beach restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Cafe' Cino - This poolside café specializes in international cuisine and serves breakfast and lunch. Open daily.

Sand Court BBQ & Lounge - This steakhouse overlooks the ocean and garden. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pullman Phuket Karon Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1900.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Pullman Phuket Karon Beach Resort

Policies

This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 650 for adults and THB 325 for children
  • Fee for wired internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1350 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Phuket Arcadia Resort Karon
  • Hilton Phuket Arcadia Resort
  • Hilton Phuket Arcadia Karon
  • Hilton Phuket Arcadia
  • Hotel Hilton Phuket Arcadia Resort & Spa Karon
  • Karon Hilton Phuket Arcadia Resort & Spa Hotel
  • Hotel Hilton Phuket Arcadia Resort & Spa
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort Spa
  • Hilton Phuket Arcadia Karon
  • Hilton Phuket Arcadia Resort And Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.