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Hyatt Regency Phuket Resort

5.0 star property
Beach resort with outdoor pool, near Kamala Beach

Photo gallery for Hyatt Regency Phuket Resort

Exterior
Property video
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Suite, 1 King Bed, Ocean View (Hilltop)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Gym
The current price is NZ$605
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
16/12 Moo 6, Kamala, Phuket, 83150
  • Place, Rayee Beach
    ‪2 min walk‬
  • Place, Hua Beach
    ‪9 min walk‬
  • Place, Kamala Beach
    ‪3 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | View from room

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(9 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (Whirlpool, Club Access)

Room, 1 King Bed, Terrace (Whirlpool, Club Access)

Room, 1 King Bed, Terrace (Whirlpool, Club Access)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Ocean View

Room, 2 Single Beds, Ocean View

Room, 2 Single Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 2 Bedrooms

Regency, Suite, 2 Bedrooms

Regency, Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Ocean View (Hilltop)

Suite, 1 King Bed, Ocean View (Hilltop)

Suite, 1 King Bed, Ocean View (Hilltop)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
  • 82 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (w/ Bunk Beds)

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms (w/ Bunk Beds)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 67 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Regency)

Suite, 2 Bedrooms, Ocean View (Regency)

Suite, 2 Bedrooms, Ocean View (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
  • 97 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Kamala

A family-friendly stay in Kamala awaits you at Hyatt Regency Phuket Resort. You'll be 1.5 km (0.9 mi) from Kamala Beach and 6.1 km (3.8 mi) from Surin Beach. Highlights at this beach resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and reflexology. The restaurant, The Pool House Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. Casa Boho Rooftop is the resort's own rooftop bar. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and free pool cabanas. 2325 square feet (216 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 15-minute drive of this Kamala resort include Central Patong and Bangla Road.
View more Resorts in KamalaOpens in a new window

What's nearby

  • Rayee Beach - 2 min walk - 0.2 km
  • Hua Beach - 9 min walk - 0.8 km
  • Big C Market Kamala - 2 min drive - 2.0 km
  • Kamala Beach - 3 min drive - 2.3 km
  • Tsunami Memorial - 3 min drive - 2.3 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 44 min drive

Restaurants

  • ‪Mcdonald’s - ‬19 min walk
  • ‪Casa Boho - ‬3 min walk
  • ‪Vanilla Sky - ‬6 min walk
  • ‪Sync. Coffee Bar & Roastery - ‬17 min walk
  • ‪Regency Club - ‬1 min walk

About this property

Hyatt Regency Phuket Resort

Beach resort with outdoor pool, near Kamala Beach
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Regency Phuket Resort such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a 24-hour fitness centre and a garden. Free self parking is available.

Smoking is allowed in designated areas at this Kamala resort.

  • 201 guestrooms or units
  • 3 levels
  • 14 buildings
  • 2 dining venues
  • 2325 sq ft of conference space
  • 216 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hyatt Regency Phuket Resort offers 201 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 40-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Exterior detail
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 766 for adults and THB 383 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Boho Rooftop
  • Mizu
  • One 80°
  • The Pool House Kitchen

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 14 buildings
  • 3 floors
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 31 2026 to September 20 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 766 for adults and from THB 383 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Phuket Resort
Hyatt Regency Phuket
Hyatt Regency Phuket Resort
Hyatt Regency Resort Phuket
Hyatt Resort Phuket
Phuket Hyatt
Phuket Hyatt Regency
Phuket Regency Hyatt
Regency Hyatt Phuket
Regency Phuket
Hyatt Regency Phuket Resort Kamala
Hyatt Regency Phuket Kamala

Frequently asked questions

What is the cancellation policy at Hyatt Regency Phuket Resort?

Hyatt Regency Phuket Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Phuket Resort?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Phuket Resort on 17 Dec 2025 start from NZ$605.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Phuket Resort?

Yep, Hyatt Regency Phuket Resort has a free self car park.

Are there any beaches close to Hyatt Regency Phuket Resort?

Yep, Hyatt Regency Phuket Resort is a short 17-minute walk from Kamala Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Hyatt Regency Phuket Resort?

Yep, there is an onsite spa at Hyatt Regency Phuket Resort. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Hyatt Regency Phuket Resort have a pool?

Hyatt Regency Phuket Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The swimming pool will be unavailable from August 31 2026 to September 20 2026 (dates subject to change).

What luxury perks are available at Hyatt Regency Phuket Resort?

Hyatt Regency Phuket Resort features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hyatt Regency Phuket Resort a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Phuket Resort.

Is Hyatt Regency Phuket Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Phuket Resort is a hit with families.

Are there hot tubs in the rooms at Hyatt Regency Phuket Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Hyatt Regency Phuket Resort serve breakfast?

You bet, buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Phuket Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Regency Phuket Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Phuket Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Phuket Resort?

No, pets and service animals are not allowed.

Reviews

Hyatt Regency Phuket Resort Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 150 out of 235 reviews
Rating 8 - Good. 46 out of 235 reviews
Rating 6 - Okay. 14 out of 235 reviews
Rating 4 - Poor. 11 out of 235 reviews
Rating 2 - Terrible. 14 out of 235 reviews

Reviews

10/10 Excellent

Nishit

Stayed 3 nights in Oct 2025

10/10 Excellent

Biren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 4 nights in Sep 2025

10/10 Excellent

Finance

Stayed 2 nights in Aug 2025

10/10 Excellent

Duncan Bruce, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully attentive staff made our stay very enjoyable.
Stayed 4 nights in Aug 2025

10/10 Excellent

David L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay one we will always remember

Experience was fantastic The staff was very attentive and always eager to make our stay one we will remember Our room was very luxurious and the private outdoor space was great All the grounds were beautiful and the pools were very clean and enjoyable The carts to get from the bottom of the resort to the top were very much appreciated I enjoy a challenge hike but The carts are a calf saver We will be back again and add a few more days next time The club happy hour was fantastic Thanks for the memories Hyatt Regency Phuket !!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the highlight of the hotel. Amazing service and wonderful views.
Stayed 3 nights in Jul 2025

4/10 Poor

Daegeun

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely fabulous, the food was delicious especially the breakfast & food at casa boho. The staff were friendly & the pool was amazing. Would definitely go back
Stayed 5 nights in Jul 2025

10/10 Excellent

Yee Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been stayed in this hotel for 4 days celebrating my birthday. It absolutely gave me a great time here! The hotel condition is a bit old but still very comfortable. The shuttle service to Kamala center is well arranged, and there is plenty in-house activities. I have participated in the shore walk, the staff Marat is knowledgeable in the sea creatures and
Stayed 3 nights in Jul 2025

10/10 Excellent

Safa

Liked: Cleanliness, amenities, property conditions & facilities
The service here was absolutely amazing! This hotel is easily one of the best I’ve ever stayed at, and the hospitality blew me away. A huge shoutout to Zai—she went above and beyond to make our honeymoon so special. Her care and attention made all the difference, and we can’t thank her enough for making this trip unforgettable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Beautiful resort with super friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

VIKRAMJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Vernisha D

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was beautiful. The people were great! The staff was over accommodating. Definitely going back.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kenton

Stayed 7 nights in Jun 2025

10/10 Excellent

Leonardo

Liked: Amenities
Excellent
Stayed 6 nights in Mar 2025

10/10 Excellent

Neha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and amazing resort
Stayed 7 nights in May 2025

8/10 Good

Andrew, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lower area (pool, breakfast restaurant, kids club) is very nice. The room was OK.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Dani

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The stay was good and some of the team were excellent . One day my baby daughter was sick and we received couple of courtesy calls and follow ups . A huge thank you and highly appreciated. Few points to highlight: - We checked in first in a room which had a fungus odor , we requested a change which was done immediately to a better room. -Room cleanliness needs attention, alot of hidden dirty spots as well the daily cleaning is not perfect . -Breakfast items such as Tabouleh , Humus needs to be prepared as per the normal standard , taste is bad, please don't mix things. Breakfast variety needs to be improved, it is not comparable to other 5 star hotels. -At the pool , we had ordered bucket of beer which contains 5 bottles and they brought them all open !! when complained to the waiter he stated that this is how we serve them , he took the bucket back and never returned. Overall it was enjoyable
Stayed 10 nights in May 2025

6/10 Okay

mohammed

Business traveller
Disliked: Property conditions & facilities
The hotel is very old it needs upgrade being staying here every year but now feel its very old and uncomfortable staff are truly amazing thats what brings me back but no way is this a 5 star hotel and it should not carry the hyatt regency name towels are old the hotel is tied if you going to pay for a 5 star accommodation than you expect 5 stars property
Stayed 2 nights in May 2025

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What makes amazing this place is the staff, they are so kind, always smiling and willing to help you with whatever you may need <3
Stayed 3 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant selection. With amazing sunset views
Stayed 2 nights in May 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is
Stayed 3 nights in May 2025

6/10 Okay

Farakh

Stayed 4 nights in May 2025