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Neptuna Hotel by Maduzi

3.0 star property

Photo gallery for Neptuna Hotel by Maduzi

Interior entrance
Property entrance
Deluxe Double Room, 1 Double Bed, Corner
Breakfast, lunch and dinner served
Outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View map
176 Ratuthit 200 Songroipi Rd, Patong, Phuket, 83150
  • Place, Bangla Road
    ‪2 min walk‬
  • Place, Jungceylon Shopping Center
    ‪2 min walk‬
  • Place, Patong Beach
    ‪5 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 40 sq m
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Desk, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Bedroom, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room, 1 Bedroom, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed, Corner

Deluxe Double Room, 1 Double Bed, Corner

Deluxe Double Room, 1 Double Bed, Corner

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room with Unlimited Free Flow Beer

Desk, laptop workspace, free WiFi, bed sheets

Standard Room with Unlimited Free Flow Beer

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Patong

Neptuna Hotel by Maduzi places you in the centre of Patong, steps from Bangla Road and within a short 5-minute stroll of Jungceylon Shopping Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include a coffee shop/cafe. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. .Attractions within a 15-minute drive of this 3-property class Patong hotel include Patong Beach and Karon Beach.

What's nearby

  • Royal Paradise Night Market - 1 min walk - 0.1 km
  • Bangla Road - 2 min walk - 0.2 km
  • Jungceylon Shopping Center - 2 min walk - 0.2 km
  • Central Patong - 3 min walk - 0.3 km
  • Patong Beach - 5 min walk - 0.5 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive

Restaurants

  • ‪The Coffee Club (เดอะ คอฟฟี่ คลับ) - ‬1 min walk
  • ‪No. 6 Restaurant - ‬1 min walk
  • ‪89 Thai Food - ‬1 min walk
  • ‪P.S Restaurant & Wine House - ‬2 min walk
  • ‪517 Fisherman Seafood Patong - ‬2 min walk

About this property

Neptuna Hotel by Maduzi

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
  • 75 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Bar or lounge
  • Coffee shop
  • Dining venue
Neptuna Hotel by Maduzi offers 75 air-conditioned accommodations with complimentary bottles of water and free toiletries. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Kitchen
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: THB 200 for adults and THB 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

This property is closed from 25 April 2025 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Neptuna Hotel by Maduzi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 200 for adults and from THB 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Neptuna Hotel
Neptuna Hotel SHA Plus
Neptuna Hotel by Maduzi Hotel
Neptuna Hotel by Maduzi Patong
Neptuna Hotel by Maduzi Hotel Patong

Frequently asked questions

Are there any beaches close to Neptuna Hotel by Maduzi?

Yep, Neptuna Hotel by Maduzi is a short 8-minute walk from Patong Beach.

Does Neptuna Hotel by Maduzi have a pool?

Neptuna Hotel by Maduzi has an outdoor pool. The pool is open 7:00 AM to 7:00 PM.

Does Neptuna Hotel by Maduzi serve breakfast?

Yeah, continental brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Neptuna Hotel by Maduzi?

No, Neptuna Hotel by Maduzi does not offer an airport shuttle service.

Is there a bar or restaurant at Neptuna Hotel by Maduzi?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Neptuna Hotel by Maduzi?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Neptuna Hotel by Maduzi?

No, pets and service animals are not allowed.

Neptuna Hotel by Maduzi Reviews

Reviews

6.6
Rating 10 - Excellent. 15 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 10 out of 56 reviews
Rating 4 - Poor. 9 out of 56 reviews
Rating 2 - Terrible. 10 out of 56 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Ronald

Liked: Staff & service
Location was great
Stayed 10 nights in Feb 2023
Verified

6/10 Okay

R

Very noisy but if you there for night life then it is perfect due to distance
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good staff. Good housekeeping. Good price
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

PAUL

Liked: Amenities, property conditions & facilities
Inexpensive clean central
Stayed 7 nights in Sep 2023
Verified

6/10 Okay

Arjun

Liked: Staff & service
Hotel location was good (close to Bangla road and Patong beach) but room was mediocre and there was not a lot of options for breakfast.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 minutes walking from Bangla road
Stayed 3 nights in Apr 2024
Verified

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs a much needed renovation particularly the pool area To advertise a “balcony” it really should be able to hold a chair , the noise level from outside was horrendous The reception staff were lovely Cleaning staff lovely
Stayed 7 nights in Apr 2025
Verified

4/10 Poor

Srinivasa

Disliked: Staff & service
Staff was very rude
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Damion

Liked: Staff & service
The rooms advertised are the deluxe rooms and not all rooms. There is no poolside bar as advertised, the breakfast is very very poor, rooms are very basic, hot water is supplied by a thermostat in your shower. The staff are the best thing about the hotel. The hotel is not as advertised or even close
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, room comfort

Excellent place, read review for hot water trick

My best friend and I spent 2 weeks in Thailand between Pattaya to Bangkok to Chiang Mai down to Phuket to Ko Phi Phi and other islands, we stayed in multiple hotels, always booking 2 rooms so we were able to compare between rooms as well.. this place was really very nice for the price! One word of advice, the hot water on the shower can’t keep up if you open the valve all the way, just open it about 2/3 of the way and your water pressure will still be strong and the water will be hot!
Stayed 3 nights in Nov 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Receptionist impolite but good location

The receptionist were very rude & not professional. They are not feeling wrong after they did. Room is fine & good location & convenient. This is the only reason I stay here. House keeping also nice staff . Just the receptionist were impolite made me feel not well.
Stayed 8 nights in Dec 2024
Verified

2/10 Terrible

craig Micheal

Disliked: Cleanliness, property conditions & facilities
Close to every thing but stops there At no time were we told about what temp the aircon was to be . Bar refused to stock our drinks once we drunk them out off bar . Hotel had no connection we us in many different areas Hope the new owners change things around
Stayed 20 nights in Apr 2025
Verified

2/10 Terrible

Kerry Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was one of the worst hotels I have stayed in the room was in need of painting the window leaked water in the shower sprayed over the toilet not me ! The very small balcony never got cleaned. The breakfast was rubbish the bar was not stocked well and they said we are going to renovate so not stocking. The staff were good but on the whole my experience was not
Stayed 11 nights in Apr 2025
Verified

2/10 Terrible

Warren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked wasn’t given to me Aircon noisy Poor quality breakfast with limited time available Pool missing tiles Bar closed for best part of stay No compensation for deceiving me with my room & staff threatening behaviour towards myself regards aircon & poor service & not providing the facilities that where noted on the booking
Stayed 11 nights in Apr 2025
Verified

4/10 Poor

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that the bed and the mattress was terrible. There was a box spring and No mattress at all. It made sleeping very difficult.
Verified

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don’t do it not worth it.
Stayed 11 nights in Feb 2023
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. The service was the worst Ive had in 20 years staying in Phuket. The Rooms had Mold in the Bath Rooms. Cockroches running around the bed room. Curtains were not block out and woke us up at 6am daily. We asked for extra pillows and Extra toilt rolls, No it was not a hotel policy. The swimming pools tiles were Brocken every where it was an accident waiting to happen very dangerous. On day 15 off our 20 day stay the Bar was closed each afternoon because the Hotel had been sold and was closing down for months. Day 17 I was threatened with a fine or removal from the hotel because my Aircon was on 16 deg, another Hotel Policy aircons not to go below 20deg never heard anything like it. Totally Discussted Expedia, why were we not told about these Hotel issues 🤔 Never again. I have all photos 📸 to back this up and a copy of the thretening letter.
Stayed 20 nights in Apr 2025
Verified

4/10 Poor

Glen

Disliked: Staff & service, amenities, property conditions & facilities
The property needs maintenance. The Pool especially as it has many broken tiles that are very sharp. There are no ladders to aid getting out, only a high step. The water never seemed really clean and clear. There seems to be many rules and regulations that are a bit odd. Asking for extra pillows, towels, toilet paper was always a hassle and you could only have maybe one extra. The breakfast was very basic with limited options. I had a major issue with my room when checking in as it wasn't the room I was expecting from the photos I saw when first I booked. A after a number of phone calls between the hotel, Expedia and myself it was finally resolved and I was given my desired room. Not without a further two hour wait time to check in. The room was pleasant enough once I got settled but a hassle to begin with.Would I stay again or recommend the hotel? No.
Stayed 11 nights in Apr 2025
Verified

8/10 Good

Mario Fabian Ortega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, cuarto amplio y limpio. Buena cama y ducha con buena presión y agua caliente. El desayuno después de tres días dejamos de ir y preferimos desayunar en otros lados, no es q sea malo pero es repetitivo y si te quedas varios días pues no es una opción. Se escucha de noche el ambiente de Bangla rd. El staff es amable y atento. Cerca de todo.
Stayed 10 nights in Feb 2025
Verified

2/10 Terrible

Hella

Disliked: Staff & service, room comfort

nein! nein! nein!

Katastrophe! Gebucht "Deluxe Studio" 40m² & 2 Betten Kingsize. Bekommen: kleines Zimmer unter 30m² & nur 1 Bett. Rezeption sehr frech bei Reklamation: "Wenn Hotel nicht gefällt, gehen sie doch!" Kein besseres Zimmer bekommen. Mobiliar schrottig, Frühstück unterstes Niveau. Haben viel Erfahrung in Thailand: das war das mit Abstand schlechteste Hotel: nicht buchen!
Studio? Nein kleines Zimmer.
Das 2. Bett fehlt.
Alles ist alt, fleckig, abgeplatzt.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 20 nights in Dec 2024
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
War gut
Stayed 11 nights in Jan 2025
Verified

6/10 Okay

Eduardo Jairo

Liked: Staff & service
Disliked: Room comfort
Hotel mediano. Boa localização. Maior problema foi que o colchão de mola extremamente duro.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Torsten

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Fußläufig alles gut erreichbar (Einkauf, Meer, Essen, Unterhaltung). Hatte ein Deluxe Doppelzimmer gebucht, Einrichtung zweckmäßig.
Stayed 10 nights in Mar 2023
Verified

4/10 Poor

Maeva

Liked: Staff & service
Disliked: Property conditions & facilities
Fenêtre collée à un mur …
Stayed 3 nights in Feb 2023