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Novotel Phuket Kata Avista Resort And Spa

Luxury resort with 3 outdoor pools and full-service spa

Where to?

Dates

September 2025

October 2025

3 outdoor pools, pool umbrellas, pool loungers

Creator video - submitted by Veronika Romanenko

Family Suite, 1 King Bed, Balcony, Sea View

Superior Room, 1 King Bed, Balcony, Pool View

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
All-inclusive

includes taxes & fees

29 Sept - 30 Sept

Explore the area

4/1,4 Leam Sai Road, Kata Beach, Karon, Phuket, 83100

Place, Kata Beach
‪3 min walk‬
Place, Karon Beach
‪7 min walk‬
Place, Kata Noi Beach
‪5 min drive‬
Airport, Phuket (HKT-Phuket Intl.)
‪53 min drive‬

Room options

Family Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Dining table

LCD TV

Sea view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Balcony, Sea View

Wonderful

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2020

1 bedroom
Sea view
Sleeps 3
1 King Bed

Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

Wonderful

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2020

43 sq m
Sleeps 3
1 King Bed

Superior Room, 1 King Bed, Balcony, Pool View

Very good

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2020

1 bedroom
Sleeps 3
1 King Bed

Family Room, Multiple Beds, Balcony, Garden View

Very good

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2020

47 sq m
Sleeps 4
1 King Bed and 1 Queen Bed

Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

Very good

Highlights

Balcony

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2020

2 bedrooms
Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

About the area

Kata

A luxury stay in Karon awaits you at Novotel Phuket Kata Avista Resort And Spa. Within just a 10-minute stroll, you'll find Kata Beach and Karon Beach. Highlights at this family-friendly resort include 3 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, Swedish massages and detox wraps along with aromatherapy and reflexology. The restaurant, En Vogue Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Zing Pool Bar is the resort's own cocktail bar, serving drinks along with light fare. Enjoy the free kids' club, 24-hour gym, sauna and kids' swimming pool. 1000 square feet (93 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Karon resort, you'll be 3.1 km (1.9 mi) from Kata Noi Beach and 3.5 km (2.2 mi) from Big Buddha.

View more Resorts in Kata

What's nearby

Kata Beach - 3 min walk - 0.3 km
Kata & Karon Walking Street - 5 min walk - 0.5 km
Karon Beach - 7 min walk - 0.6 km
Kata Noi Beach - 5 min drive - 3.1 km
Big Buddha - 11 min drive - 8.5 km

Getting around

Phuket (HKT-Phuket Intl.) - 74 min drive

Restaurants

‪Starbucks (สตาร์บัคส์) - ‬5 min walk
‪Wine Connection Kata - ‬5 min walk
‪ร้านข้าวแกง Kata Beach - ‬4 min walk
‪Veranda - ‬4 min walk
‪Чайхана "Гости - ‬4 min walk

About this property

Novotel Phuket Kata Avista Resort And Spa

Luxury resort with 3 outdoor pools and full-service spa

Some rates at Novotel Phuket Kata Avista Resort And Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Novotel Phuket Kata Avista Resort And Spa offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, a meeting room, and coworking spaces are available. Event space at this resort measures 1000 square feet (93 square metres) and includes conference space. A children's pool, a sauna, and a library are also featured at the luxury Novotel Phuket Kata Avista Resort And Spa. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Novotel Phuket Kata Avista Resort And Spa was completed in January 2020.

Smoking is allowed in designated areas at this 5-star Karon resort.

143 guestrooms or units

5 levels

2 buildings

2 bars or lounges

1000 sq ft of conference space

93 sq. m of conference space

Built in 2009

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Terrace

Garden

BBQ grill(s)

Gift shop

Bellhop

Lift

Smoking in designated areas

Water dispenser

Locker space

Bar by the pool

Dining venue

Swim-up bar

Novotel Phuket Kata Avista Resort And Spa offers 143 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Memory foam beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Karon resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Beach nearby, free beach shuttle, beach towels

Pool
Kids pool
Parking included
Free WiFi

includes taxes & fees

23 Oct - 24 Oct

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free beach shuttle
Bus station shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Free uncovered self parking on site
Free uncovered extended parking on site
Limited on-site parking (max 1 space per unit)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 412 for adults and THB 206 for children
2 bars/lounges
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Canopy Tree Bar
En Vogue Restaurant
Zing Pool Bar

Things to do

24-hour health club
3 outdoor pools
Arcade/game room
Bicycle rentals
Bicycle storage
Bicycle tours
Billiards/pool table
Books
Children's pool
Designer stores
Foosball table
Free children's club
Full-service spa
Games
Library
Playground
Sauna
Steam room
Waterslide

Family friendly

3 outdoor pools
Arcade/game room
Art supplies
Baby toys
Beach toys
Children's dinnerware
Children's games
Children's pool
Children's toys
Free children's club
In-room babysitting
In-room cot
In-room refrigerator
Laundry facilities
Playground
Pool toys
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

1,000 square feet of conference space
24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

Barbecue grill
Beach towels
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Hand-held showerhead
Handrails in hallways
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Pool hoist on site
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

100% renewable energy
2 buildings
5 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2009
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Renovated entire property - January 2020
Reusable cups
Reusable tableware
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Memory foam mattress
Pillow menu

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch LCD TV with satellite channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Refrigerator
Restaurant dining guides

Access via exterior corridors
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for THB 1000.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately THB 412 for adults and from THB 206 for children
Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Phuket Kata Beach

Avista Phuket Resort Kata Beach

Avista Phuket Hotel Kata Beach

Avista Phuket Resort & Spa Kata Beach

Avista Phuket Resort And Spa

Novotel Phuket Kata Avista Resort

Novotel Kata Avista Resort

Novotel Phuket Kata Avista

Novotel Kata Avista

Avista Phuket Resort Spa Kata Beach

Novotel Phuket Kata Avista Resort Karon

Novotel Phuket Kata Avista Karon

Avista Phuket Resort And Spa

Novotel Phuket Kata Avista Resort And Spa Kata Beach

Novotel Phuket Kata Avista Resort Spa

Frequently asked questions

What is the cancellation policy at Novotel Phuket Kata Avista Resort And Spa?

Novotel Phuket Kata Avista Resort And Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Phuket Kata Avista Resort And Spa?

As of 28 Sept 2025, prices found for a 1-night stay for 2 adults at Novotel Phuket Kata Avista Resort And Spa on 29 Sept 2025 start from NZ$102.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Phuket Kata Avista Resort And Spa?

Yep, Novotel Phuket Kata Avista Resort And Spa has a free self car park and free extended parking. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Novotel Phuket Kata Avista Resort And Spa?

Yep, Novotel Phuket Kata Avista Resort And Spa is a short 6-minute walk from Kata Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Novotel Phuket Kata Avista Resort And Spa?

Yep, there is an onsite spa at Novotel Phuket Kata Avista Resort And Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Novotel Phuket Kata Avista Resort And Spa have a pool?

Novotel Phuket Kata Avista Resort And Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Novotel Phuket Kata Avista Resort And Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Novotel Phuket Kata Avista Resort And Spa?

Novotel Phuket Kata Avista Resort And Spa features 3 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs and memory foam beds.

What makes Novotel Phuket Kata Avista Resort And Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Novotel Phuket Kata Avista Resort And Spa.

Is Novotel Phuket Kata Avista Resort And Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's dinnerware and art supplies in the guestrooms, it's no surprise that Novotel Phuket Kata Avista Resort And Spa is a hit with families.

Are there hot tubs in the rooms at Novotel Phuket Kata Avista Resort And Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Novotel Phuket Kata Avista Resort And Spa serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Phuket Kata Avista Resort And Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Phuket Kata Avista Resort And Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Phuket Kata Avista Resort And Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Phuket Kata Avista Resort And Spa?

No, only service animals are allowed.

Novotel Phuket Kata Avista Resort And Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Maninder

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent experience

Stayed 4 nights in Jul 2025

10/10 Excellent

Vivek

19 Jul 2025

Liked: Cleanliness, staff & service

Amazing stay

Stayed 7 nights in May 2025

10/10 Excellent

Giuseppe

Travelled with family

28 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly and efficient staff, excellent restaurant, very large and comfortable rooms.

Stayed 4 nights in Jun 2025

8/10 Good

Sai

Travelled with family

27 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is great, Nice Location near Kata Beach, I booked a family Room. Had booked with Half board and enjoyed the breakfast and Lunches and Dinners. Food was good, Service at restaurant was great. Amenities like Pool table, Futsal games, will kill time and my Children enjoyed the stay thoroughly throughout the 4 nights and 5 days stay at the hotel. Housekeeping was not up to the mark and had to remind them of the few items, which they have taken the feedback and helped with service next day. But for such a renowned hotel, the service should be proactively done. Water bottles were requested. Hotel Room was not given on time and the hotel team compensated it with a late checkout on demand. Overall stay was good. But hope the team takes the feedback on checkin process and housekeeping and become much more better.

Stayed 4 nights in Jun 2025

6/10 Okay

Renata

23 Jun 2025

Stayed 4 nights in Jun 2025

8/10 Good

Yujiro

Travelled with family and small children

23 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The resort's structure is very good, but it may not be classified as 5 stars, if you are not too demanding you will have a lot of fun

Stayed 6 nights in Jun 2025

8/10 Good

Joanne

18 Jun 2025

Liked: Cleanliness, property conditions & facilities

Property is up in the hill so it may be a challenge for some guests to walk up and down to the shops and restaurants. The

Stayed 7 nights in Jun 2025

8/10 Good

Umesh

13 Jun 2025

Liked: Amenities

Good property

Stayed 5 nights in Jun 2025

4/10 Poor

RAJESH, Vista

Travelled with family, Travelled with family and small children

5 Jun 2025

Liked: Cleanliness

Disliked: Staff & service

Front desk was rude and not accomodating to include small child. Charged extra at the hotel. Room was good. One day breakfast was good. Next day fruits and other items were limited and bit stale. Ride to airport was pricy from hotel.

Stayed 2 nights in May 2025

10/10 Excellent

Varun

Travelled with family

5 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed at Novotel Phuket Kata Avista Resort And Spa family-friendly hotel where my kids had a blast! We booked the Family Explorer package but didn’t fully use the amenities. The staff was incredibly friendly and welcoming.

Stayed 3 nights in May 2025

4/10 Poor

Holly

Travelled with family

4 Jun 2025

Liked: Room comfort

Disliked: Cleanliness

We booked this hotel because the splash park looked child friendly

Stayed 6 nights in May 2025

10/10 Excellent

Marn'i Drake

Travelled with family

1 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rare delight and find during international travels. The kids have a check in desk (fun for toddlers) and they’re entertained by a koi pond in the lobby. The staff was very accommodating and pleasant. The building is under construction however you’re not impacted at all because they strive to serve you and your family. There’s even toys in the room for baby

Stayed 6 nights in May 2025

8/10 Good

Arwin

Travelled with family

28 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2025

8/10 Good

Dylan

Travelled with group

27 May 2025

Liked: Cleanliness, staff & service, amenities

Elevator was out. Its walkable around the area but it sits on a giant steap hill. Plenty of taxi and tuk tuk available

Stayed 5 nights in May 2025

10/10 Excellent

Alex

26 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff, gorgeous view, Celiac safe

Great sea view room was spotless and comfortable. Wonderful, consistently professional staff at every level. Alon gave great help from the front desk, and Din was the best waiter you could ask for. My wife has Celiac, and we enjoyed the "half board" plan. We ate breakfast and dinner at the restaurant for 8 days, and she didn't get glutened even once! A great plan for people who need to eat gluten free. The chefs were extremely helpful, and all the wait staff were knowledgeable. Yes, it's a small climb back up to the hotel, but their shuttle to the beach every half hour helps a lot. Can't wait to stay here again the next time we visit Phuket!

Stayed 8 nights in May 2025

10/10 Excellent

Nicola

16 May 2025

Stayed 7 nights in Mar 2025

4/10 Poor

Ross La

14 May 2025

Liked: Cleanliness, property conditions & facilities

Stayed 14 nights in Apr 2025

6/10 Okay

Ali

10 May 2025

The elevators weren’t working and they put us in a room with construction next door so it was loud during the entire day during our stay.

Stayed 6 nights in May 2025

8/10 Good

Patrick

9 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

They are very generous with the bottled water. The dining area was always hot. I knew it was a family resort but I didn't think kids would be in all pools. The shuttle service to Kata Beach is convenient. The room was very nice with a lot of closet space.

Stayed 7 nights in Apr 2025

10/10 Excellent

Marko

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Apr 2025

10/10 Excellent

Charisse Anne

Travelled with family, Travelled with partner

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this property was amazing, including the staff. The service was straight from the heart. From the moment we checked in, Yok was very informative of all the benefits and facilities we could use. She also gave us an early check in which saved the day ❤️ When we got into the room, there was the Happy Birthday set up on the bed which really made my husband very happy as he was not expecting it, I requested for it but didn’t think it would be ready especially for the time as it was far from check in time. All the staff were amazing! During the duration of our stay and check out, Tubtab was very nice and professional giving us ideas on where we can go next. He also solved every mishap. Lai and Pom from the Zing Pool Bar has already recognized my daughter and helper within a short period of time! They were very friendly and I had a great time chatting with them. This trip has been so amazing that my daughter can’t wait to be back.

Stayed 3 nights in May 2025

8/10 Good

Borislava

5 May 2025

Stayed 9 nights in Apr 2025

10/10 Excellent

Harrison

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you Tom and Alom. You guys and everyone else made my stay above expectations. Thank you again Harrisoj

Stayed 1 night in Apr 2025

8/10 Good

Victor

Travelled with family

28 Apr 2025

Liked: Cleanliness, staff & service, amenities

The property is set up nicely for families. The Family Rooms are cute and engaging for kids, there are two kids' clubs, and there's a separate kids' pool and splash pad. The staff are fantastic, and the location is convenient for shopping and the beaches. Unfortunately, the property needs a refresh. The buildings are tired and have worn poorly. The rooms have hollow-core doors with no insulation or weatherstripping. You'll have perpetual moisture and ambient noise in your room. The splash pad must be resurfaced as it's buckling, cracked, and generally dangerous for young kids. The WIFI was atrocious - incapable of handling any videoconferencing (so don't plan to do any work while you're there). This property has a lot of potential, but doesn't live up to the Novotel brand name.

Stayed 6 nights in Apr 2025

4/10 Poor

Leonard

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The family room is just a large standard sized hotel rm. My room had a mildew smell my entire stay and the blankets felt damp from the moisture in the room. There was a consistent sewerage smell coming from the toilet. We asked for washed cloths 5 times in our 3 day stay and kept receiving hand towels. I wouldn't stay here again nor recommend it.

Stayed 3 nights in Apr 2025

Novotel Phuket Kata Avista Resort And Spa

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View all photos for Family Suite, 1 King Bed, Balcony, Sea View

Family Suite, 1 King Bed, Balcony, Sea View

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Deluxe Room, 1 King Bed, Balcony, Sea View

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Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

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Superior Room, 1 King Bed, Balcony, Pool View

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Family Room, Multiple Beds, Balcony, Garden View

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Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

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Novotel Phuket Kata Avista Resort And Spa

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Novotel Phuket Kata Avista Resort And Spa Reviews

Excellent

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10/10 Excellent

Maninder