Novotel Phuket Kata Avista Resort And Spa

5.0 star property
Luxury resort with 3 outdoor pools and full-service spa

Photo gallery for Novotel Phuket Kata Avista Resort And Spa

Exterior
Daily buffet breakfast (THB 412 per person)
Children's activities
2 bars/lounges, swim-up bar, poolside bar
Superior Room, 1 King Bed, Balcony, Pool View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Gym
The current price is NZ$100
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
4/1,4 Leam Sai Road, Kata Beach, Karon, Phuket, 83100
  • Kata Beach
    ‪3 min walk‬
  • Karon Beach
    ‪7 min walk‬
  • Kata Noi Beach
    ‪5 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪53 min drive‬

Room options

Family Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds, Balcony, Garden View

8.0 out of 10
Very good
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Kata

A luxury stay in Karon awaits you at Novotel Phuket Kata Avista Resort And Spa. Within just a 10-minute stroll, you'll find Kata Beach and Karon Beach. Highlights at this family-friendly resort include 3 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, Swedish massages and detox wraps along with aromatherapy and reflexology. The restaurant, En Vogue Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Zing Pool Bar is the resort's own cocktail bar, serving drinks along with light fare. Enjoy the free kids' club, 24-hour gym, sauna and kids' swimming pool. 1000 square feet (93 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Karon resort, you'll be 3.1 km (1.9 mi) from Kata Noi Beach and 3.5 km (2.2 mi) from Big Buddha.

What's nearby

  • Kata Beach - 3 min walk - 0.3 km
  • Kata & Karon Walking Street - 5 min walk - 0.5 km
  • Karon Beach - 7 min walk - 0.6 km
  • Kata Noi Beach - 5 min drive - 3.1 km
  • Big Buddha - 11 min drive - 8.5 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 74 min drive

Restaurants

  • ‪Kata Green Beach Restaurant - ‬6 min walk
  • ‪Back Cat's Bar - ‬5 min walk
  • Starbucks (สตาร์บัคส์)
  • ‪Wine Connection Kata - ‬6 min walk
  • ‪Red chopstick - ‬7 min walk

About this property

Novotel Phuket Kata Avista Resort And Spa

Luxury resort with 3 outdoor pools and full-service spa
Some rates at Novotel Phuket Kata Avista Resort And Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Novotel Phuket Kata Avista Resort And Spa offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, a meeting room, and coworking spaces are available. Event space at this resort measures 1000 square feet (93 square metres) and includes conference space. A children's pool, a sauna, and a library are also featured at the luxury Novotel Phuket Kata Avista Resort And Spa. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Novotel Phuket Kata Avista Resort And Spa was completed in January 2020.

Smoking is allowed in designated areas at this 5-star Karon resort.

  • 143 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Phuket Kata Avista Resort And Spa offers 143 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Memory foam beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Karon resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay, Russian, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 412 for adults and THB 206 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Canopy Tree Bar
  • En Vogue Restaurant
  • Zing Pool Bar

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Designer stores
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Library
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 412 for adults and from THB 206 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Phuket Kata Beach
Avista Phuket Resort Kata Beach
Avista Phuket Hotel Kata Beach
Avista Phuket Resort & Spa Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort
Novotel Kata Avista Resort
Novotel Phuket Kata Avista
Novotel Kata Avista
Avista Phuket Resort Spa Kata Beach
Novotel Phuket Kata Avista Resort Karon
Novotel Phuket Kata Avista Karon
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach
Novotel Phuket Kata Avista Resort Spa

Frequently asked questions

What is the cancellation policy at Novotel Phuket Kata Avista Resort And Spa?

Novotel Phuket Kata Avista Resort And Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Phuket Kata Avista Resort And Spa?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at Novotel Phuket Kata Avista Resort And Spa on 7 Sept 2025 start from NZ$99.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Phuket Kata Avista Resort And Spa?

Yep, Novotel Phuket Kata Avista Resort And Spa has a free self car park and free extended parking. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Novotel Phuket Kata Avista Resort And Spa?

Yep, Novotel Phuket Kata Avista Resort And Spa is a short 6-minute walk from Kata Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Novotel Phuket Kata Avista Resort And Spa?

Yep, there is an onsite spa at Novotel Phuket Kata Avista Resort And Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Novotel Phuket Kata Avista Resort And Spa have a pool?

Novotel Phuket Kata Avista Resort And Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Novotel Phuket Kata Avista Resort And Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Novotel Phuket Kata Avista Resort And Spa?

Novotel Phuket Kata Avista Resort And Spa features 3 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs and memory foam beds.

What makes Novotel Phuket Kata Avista Resort And Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Novotel Phuket Kata Avista Resort And Spa.

Is Novotel Phuket Kata Avista Resort And Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's dinnerware and art supplies in the guestrooms, it's no surprise that Novotel Phuket Kata Avista Resort And Spa is a hit with families.

Are there hot tubs in the rooms at Novotel Phuket Kata Avista Resort And Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Novotel Phuket Kata Avista Resort And Spa serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Phuket Kata Avista Resort And Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Phuket Kata Avista Resort And Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Phuket Kata Avista Resort And Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Phuket Kata Avista Resort And Spa?

No, only service animals are allowed.

Novotel Phuket Kata Avista Resort And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 291 reviews
Rating 8 - Good. 77 out of 291 reviews
Rating 6 - Okay. 25 out of 291 reviews
Rating 4 - Poor. 8 out of 291 reviews
Rating 2 - Terrible. 11 out of 291 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Jul 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service
Amazing stay
Stayed 7 nights in May 2025

4/10 Poor

Ross La

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Apr 2025

6/10 Okay

Ali

The elevators weren’t working and they put us in a room with construction next door so it was loud during the entire day during our stay.
Stayed 6 nights in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
They are very generous with the bottled water. The dining area was always hot. I knew it was a family resort but I didn't think kids would be in all pools. The shuttle service to Kata Beach is convenient. The room was very nice with a lot of closet space.
Stayed 7 nights in Apr 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Charisse Anne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing, including the staff. The service was straight from the heart. From the moment we checked in, Yok was very informative of all the benefits and facilities we could use. She also gave us an early check in which saved the day ❤️ When we got into the room, there was the Happy Birthday set up on the bed which really made my husband very happy as he was not expecting it, I requested for it but didn’t think it would be ready especially for the time as it was far from check in time. All the staff were amazing! During the duration of our stay and check out, Tubtab was very nice and professional giving us ideas on where we can go next. He also solved every mishap. Lai and Pom from the Zing Pool Bar has already recognized my daughter and helper within a short period of time! They were very friendly and I had a great time chatting with them. This trip has been so amazing that my daughter can’t wait to be back.
Stayed 3 nights in May 2025

8/10 Good

Borislava

Stayed 9 nights in Apr 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Tom and Alom. You guys and everyone else made my stay above expectations. Thank you again Harrisoj
Stayed 1 night in Apr 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is set up nicely for families. The Family Rooms are cute and engaging for kids, there are two kids' clubs, and there's a separate kids' pool and splash pad. The staff are fantastic, and the location is convenient for shopping and the beaches. Unfortunately, the property needs a refresh. The buildings are tired and have worn poorly. The rooms have hollow-core doors with no insulation or weatherstripping. You'll have perpetual moisture and ambient noise in your room. The splash pad must be resurfaced as it's buckling, cracked, and generally dangerous for young kids. The WIFI was atrocious - incapable of handling any videoconferencing (so don't plan to do any work while you're there). This property has a lot of potential, but doesn't live up to the Novotel brand name.
Stayed 6 nights in Apr 2025

4/10 Poor

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
The family room is just a large standard sized hotel rm. My room had a mildew smell my entire stay and the blankets felt damp from the moisture in the room. There was a consistent sewerage smell coming from the toilet. We asked for washed cloths 5 times in our 3 day stay and kept receiving hand towels. I wouldn't stay here again nor recommend it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Harrison

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service to Kata beach was nice since the hotel is on a steep hill. The deluxe room with sea view was spacious with plenty of closet space. We were on the fourth floor and the trees obscured some of the sea view.The staff service was excellent. The restaurant menu was good and the buffet breakfast was great. I didn't know all the pools would be over run with children although it's a family oriented hotel. We had a difficult time securing two seats by the upper pool mid-day.
Stayed 1 night in Apr 2025

10/10 Excellent

Ajith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and family enjoyed the hotel very well!
Stayed 5 nights in Apr 2025

10/10 Excellent

DIMITRIOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with family friendly facilities and friendly staff, always ready to help and accommodate our every desire. Highly recommended for a hussle free stay at Phuket
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice staff and good facilities. Only negative it’s at the top of a hill, this is easily overcome buy ample cheap taxis, hotel free shuttle bus or realising it’s only an issue on the way back 😂
Stayed 9 nights in Apr 2025

10/10 Excellent

Natalie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff and great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Raffaele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the hotel was great and delightful. The hotel has great facilities, it is close to the beach, has a good restaurant and provides a rich and abundant breakfast. The staff is very professional and friendly, a special mention to the reception team, May, Mia and Tina. And special thanks also to Aey at the lobby for his help.
Stayed 4 nights in Apr 2025

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at Novotel Kata Avista. We were staying in a family room as travelled with our 2 children. The room was great with wonderful little gestures for the children. The hotel catters very well for the little ones - the kids club, rooms, breakfast, small swimming pool etc. The only drawback would be that the hotel is situated on a steep hill but this didn't bother us and even the children managed to go up and downhill twice a day. The hotel offered free shuttle to the beach but honestly, it is so close that it is not worth using it. There are plenty of restaurants and shopping nearby.
Stayed 4 nights in Apr 2025

10/10 Excellent

Romesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ali Reza

Travelled with family
Liked: Cleanliness, property conditions & facilities

Max tre ***

Hotellet är generellt ett bra hotell, särskilt populärt bland barnfamiljer. Det finns dock några faktorer som påverkade vår bedömning: • Hotellet ligger på en kulle med en mycket brant uppförsbacke. • Under de fyra dagar vi bodde på hotellet fungerade inte hissen, vilket innebar att vi fick gå fem trappor efter den branta uppförsbacken. • Receptionen vid incheckning verkade mycket rörig och saknade tydligt management, vilket gav ett oseriöst intryck. • Restaurangens och barens priser var oskäligt höga, betydligt dyrare än de andra närliggande restaurangerna. Jag vill ge hotellet ***.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracy

Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos, Houston

Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Kata Beach

Great stay, we loved it so much that we extended our stay for an extra 10 nights on top of the original 9. Staff were very friendly and helpful. Great facilities for kids. Really great massages at the spa. It’s postioned on top of a steep hill but they have a shuttle. Lovely pool too. I would stay there again. Bar drinks can be very expensive, good happy hour at the pool but outside of this it’s very expensive. Also did not like being charged for the individual activities at the Kids Club. Virtual Reality/charity shop should be repurposed as Muay Thai boxing/gym extension.
Stayed 10 nights in Mar 2025