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Novotel Phuket Resort

4.0 star property

Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, pool loungers
Property video
Lobby
Exterior
Outdoor dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$145
includes taxes & fees
1 July - 2 July

Explore the area

View map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪2 min walk‬
  • Place, Kalim Beach
    ‪7 min walk‬
  • Place, Bangla Road
    ‪3 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪48 min drive‬

Room options

View all photos for Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Deluxe Double Room, 1 Double Bed, Balcony, Sea View | View from room

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

9.6 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

  • Sea view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Patong

At Novotel Phuket Resort you'll be within just a 5-minute stroll of Patong Beach and within 30 minutes of Bangla Road. Highlights at this beach resort include a full-service spa, an outdoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, Coffe House, serves local and international cuisine and is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Patong resort include Jungceylon Shopping Center and Kamala Beach.
View more Resorts in PatongOpens in a new window

What's nearby

  • Patong Beach - 2 min walk - 0.2 km
  • Kalim Beach - 7 min walk - 0.6 km
  • Nurul Islam Mosque - 12 min walk - 1.1 km
  • Bangla Road - 3 min drive - 2.3 km
  • Jungceylon Shopping Center - 3 min drive - 2.7 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 52 min drive

Restaurants

  • ‪Meg Khram The Sunshine Restaurant - ‬4 min walk
  • ‪FUGA FUGA - ‬4 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Ozone bar - ‬5 min walk
  • ‪The Deck Beach Club Patong - ‬7 min walk

About this property

Novotel Phuket Resort

Some rates at Novotel Phuket Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Novotel Phuket Resort offers its guests a full-service spa, an outdoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A children's pool, a fitness centre, and a terrace are also featured at the business-friendly Novotel Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Patong resort is smoke free.

  • 217 guestrooms or units
  • Conference rooms
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Novotel Phuket Resort offers 217 air-conditioned accommodations with a safe and complimentary bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include a shower and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Diamond Cliff Resort & Spa, Patong Beach
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  • Pool
  • Spa
  • All inclusive plans available
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The price is NZ$160
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Frequently asked questions

What is the cancellation policy at Novotel Phuket Resort?

Novotel Phuket Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Phuket Resort?

As of 1 Jun 2026, prices found for a 1-night stay for 2 adults at Novotel Phuket Resort on 1 Jul 2026 start from NZ$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Phuket Resort?

Yep, Novotel Phuket Resort has a free self car park.

Are there any beaches close to Novotel Phuket Resort?

Yep, Novotel Phuket Resort is a short 3-minute walk from Patong Beach. Fun beach activities include body boarding, parasailing and kayaking.

Is there a spa on site at Novotel Phuket Resort?

Yep, there is an onsite spa at Novotel Phuket Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Novotel Phuket Resort have a pool?

Novotel Phuket Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is Novotel Phuket Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Phuket Resort is a hit with families.

Does Novotel Phuket Resort serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Phuket Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Novotel Phuket Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Phuket Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Phuket Resort?

No, pets and service animals are not allowed.

Novotel Phuket Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 933 reviews
Rating 8 - Good. 323 out of 933 reviews
Rating 6 - Okay. 112 out of 933 reviews
Rating 4 - Poor. 46 out of 933 reviews
Rating 2 - Terrible. 18 out of 933 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Novotel was amazing. The staff were super friendly, helpful and went out of their way for customers. The room was immaculate and cleaned daily. Breakfast had plenty of options for both adults and children, it was fresh and impressively presented. We were very happy with our stay and recommend this resort.
Stayed 6 nights in Apr 2026

10/10 Excellent

Manpreet Singh

Stayed 5 nights in Feb 2026

10/10 Excellent

Prageeth

Stayed 6 nights in Jan 2026

10/10 Excellent

Erdembileg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, great food, close to everything. What else can you ask from hotel?
Stayed 5 nights in Jan 2026

4/10 Poor

Bozidar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy room due to the main road near by . On our 2nd night we got woken up around 2am by smoke and terrible smell from our air conditioning system . Technician came to try to fix the problem unsuccessfully end we ended up packing everything and moving room at 3am . They did what they could and gave us another room but in the middle of the night , we had to wash hair , clothes , everything as everything picked up the smell from the smoke and odour like burning installations . The hotel has potential but it hasn’t been renovated what looks to be a very long time . Some nice and polite people at the reception desk .
Stayed 2 nights in Jan 2026

10/10 Excellent

Katsui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2025

10/10 Excellent

Dennis, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for families and close to the beach very convenient …..
Stayed 4 nights in Dec 2025

8/10 Good

Prateek

Travelled with family
Liked: Cleanliness, staff & service
Hotel is bit up the hill but they have shuttle from the main road. Room was clean. Breakfast had enough variety though few things were to be ‘discovered’. Like cut fruits were kept in the fridge! Egg station was outside the breakfast area. If you are not observant, will miss those. We had top floor ocean view so views were great and rooms pretty silent. Kid’s club and facilities like Table tennis, darts etc left much to be desired. Many needed maintenance, and felt unlike what is normally available in a ‘Resort’. Pool bar wanted 50 baht for water though we were hotel guests!! Interestingly and hotel resupplied as many water bottles as one could ask for in the room. Cool. Staff courteous, folks like Bandar were super cheerful and helpful. One last thing…there are Tuktuk guys just outside the road entrance. Some behave like goons almost willing to fight and hit you…feels like were high on weed, whose smell fills the air all over Phuket.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuvraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort. Centrally located. The Chef and the team at the restaurant were brilliant. Special shout out to Karisma and her colleagues. Could have been even better with some evening entertainment but not a deal breaker.
Stayed 5 nights in Dec 2025

8/10 Good

Nalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and nice location with a sea view.
Stayed 2 nights in Dec 2025

8/10 Good

Sweety

Stayed 3 nights in Nov 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities
The room was amazing but having the three level pool was just absolutely gorgeous especially overlooking the ocean
Stayed 5 nights in Nov 2025

8/10 Good

Bobby James

Stayed 4 nights in Nov 2025

10/10 Excellent

Gulcan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
That’s nice hotel smiley face staff all soo helpfull I really like the food and they are doing very nice massage
Stayed 6 nights in Oct 2025

10/10 Excellent

Tonga

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 14 nights in Oct 2025

10/10 Excellent

Alok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view from the Balcony
Stayed 3 nights in Oct 2025

10/10 Excellent

DiQuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel's staff is hands down the best resort staff that I have ever encountered! Sak and his team of bell men: Am, Bao, and Choo were a pleasure to engage with each day. The scenery/ landscaping is immaculate around the resort topped with great restaurants near the resort for any occasion! I def will be back!
Stayed 8 nights in Oct 2025

8/10 Good

James Quang

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Place was dated but staff was friendly. Might need a little R&R and better cleaning. (found dead lizard with ants in our room)
Stayed 2 nights in Oct 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were excellent, location average.

Staff were excellent. Was a bit out of the way, access was up a hill. No shade over pool.
Stayed 6 nights in Oct 2025

10/10 Excellent

basera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two pool access rooms they were beautiful and so spacious for our family. The hotel has amazing views from every side and very friendly and welcoming staff . The location is a little far from the main spot of Phuket beach. You have to walk down the hill and walk about 15 mins to get to the main centre of the beach. If only they could provide shuttle service to get you to the centre of beach would be more convenient for families.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bridget

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view was beautiful. Great pools lovely staff
Stayed 5 nights in Oct 2025

6/10 Okay

waleed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff wonder full , the rooms furniture is old also towels old.
Stayed 4 nights in Sep 2025

6/10 Okay

scott

Travelled with group
Liked: Staff & service, amenities
Older hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Palanikumar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was nice
Stayed 4 nights in Sep 2025

10/10 Excellent

Mrs Kanokwan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent we are family of 6. I’m toke my parents for experience to Phuket for their first time and me and my kids first time their too.we very happy with the hotel,the staff very friendly and smile very helpful. We will go back again.
Stayed 4 nights in Aug 2025