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4.2 out of 5

"when we arrived I thought we were not going to like the property but it actually was very good clean and pool very clean also nice to be back off the ... " More

By a verified traveller on Mon 21 Oct 2019

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Hotel Description

At Palmyra Patong Resort you'll be within just a 10-minute stroll of popular attractions like Patong Beach and Bangla Road. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

TVs with cable channels are featured in all 90 rooms, and you can enjoy free WiFi, balconies, and free bottled water. Nice touches to enhance your stay include slippers and free toiletries, while premium linens invite a good night's rest. Additionally, room service, safes, and hair dryers are available.

The restaurant, Poolside Restaurant, serves Thai cuisine and is open for breakfast, lunch, and dinner. Poolside Bar is the hotel's own bar. Enjoy the fitness center, kids' swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 4-star Patong hotel, attractions include Jungceylon Shopping Center and Kalim Beach.

Two Bedroom Family Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Room Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Palmyra Patong Resort ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palmyra Patong Resort

Everyone (23) Couples (4) Family (5)
4 out of 5
when we arrived I thought we were not going to like the property but it actually was very good clean and pool very clean also nice to be back off the street nice and quiet

Posted by on 21 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by VinaP

Dear Anonymous, Thank you for your recent stay and for sharing your review. We are happy to know that you enjoyed your stay despite of not liking us at the beginning. Maybe our simple concept did not give you a “wow” impression but we are grateful that you have given us the chance to render you our outstanding services and accommodation. We look forward to welcoming you again. Kind Regards,

4 out of 5
The majority of the staff were very friendly and helpful. There are an abundance of staff on duty and only a few of them didn't seem so happy to be working. You get that. The daily room service cleaner did a great job. We raised a concern about the freezer in the fridge missing a door and they swapped the fridge over for a new one. A light globe blew and it was immediately repaired as was a couple of toilet blockage issues. The showers worked fine and other than the older wing needing some renovations the place is well located off the main road and easy walk to Bangla Rd, Patong Beach, 7/11 convenience restaurants etc.Overall the Palmyra was good value for money but not quite a 4 start resort. The breakfast buffet was filling and had some variations alternatively between days. Only so much you can do at breakfast. The poolside bar and cocktails were not bad value especially with the gift voucher but one of the bar staff was one staff member who didn't seem to be very happy. Some cosmetic upgrades required but we enjoyed our stay after initially not being overly impressed with our family suite. The family 2 bedroom apartment did have plenty of room for the 4 of us with 3 bathrooms but no nice views and dated décor. The Palmyra TV channel selection is also limited but that may not concern many as you don't go on holidays tto watch TV. We appreciated the manner in which the majority of staff treated us while we stayed as guests at the Palmyra and would rate it 7/10.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by VinaP

Dear Anonymous, Thank you very much for staying with us on your holiday and for taking your time to write such constructive review. It is our pleasure to know that you enjoyed your stay although we did not meet your expectation on the villa that you stayed. We are also grateful that you did not let your disappointment ruined your holiday. But instead, you have given us the chance to sort out and fix the inconveniences you experienced and render you our other services to make your holiday comfortable. Our 2-Bedroom Family Villa may not be modern, but all villas are well maintained and currently, we are scheduling 01 room/villa at a time to renovate since we cannot totally close it all. We noted as well some aspects you mentioned that needs improvement and we will do our very best to change and make it exceptional. As for your positive comment towards our team, this has been shared with them and they were very glad to hear it. Once again, thank you for sharing your thoughts and we hope that you will stay with us again on your future holiday for a chance to provide you much better stay. Kind Regards,

5 out of 5

Posted by on 16 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by VinaP

Dear Anonymous, Thank for your recent stay and for taking few minutes of your time to share a perfect score regarding your stay with us. We are happy to know that you have a pleasant stay and we hope you will return to stay with us again. Kind Regards,

4 out of 5
Our apartment at Palmyra Patong Resort was large and spacious. The decor was a little old and tired but the friendly staff made up for it. The level of table service was a little lacking at times as it took a while for plates to be taken away. Overall, wonderful, quiet location, close to shops and a pleasant stay.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by VinaP

Dear Anonymous, Thank you for staying with us during your recent trip to Phuket. We appreciate as well that you have spared few minutes of your time to share your feedback. Though we missed on few areas, we are happy to know that these did not stop you in enjoying your stay and in appreciating our other services. Your compliment towards our team has been shared with them for encouragement. We will do our utmost best to improve on the areas that we failed and we hope you will choose us again on your next holiday. Kind Regards,

5 out of 5

Posted by on 11 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by VinaP

Dear Anonymous, Thank you for staying with us during your holiday in Phuket and we appreciate the time you spare to share your perfect feedback. We are pleased to know that you enjoyed your stay and we hope you will choose to stay with us again. Kind Regards,

5 out of 5
Really good hotel. Good location close enough to the center. The staff are really helpful and friendly, they listen. Breakfast was good too. Thanks for the free food vouchers!!!!

Posted by on 30 May 2019

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Comment from Hotel Management

31 May 2019 by VinaP

Dear Anonymous, Thank you for your stay. Our deepest thanks as well for your effort in writing your positive review with regards to your stay with us. We are happy to know that you enjoyed your stay and you appreciate everything about the hotel. We look forward to your next visit. Kind Regards,

4 out of 5
Great value for money and close enough to all the action but still private with long driveway off busy street one block from beach. A great hidden gem.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by VinaP

Dear Anonymous, Thank you for staying with us recently and for taking few minutes of your time to share your thoughts with regards to your stay. It is our pleasure to know that you are happy and satisfied with our services and accommodation. We hope that in your next trip to Phuket, Palmyra Patong Resort will be your choice again. Kind Regards,

4 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

14 Mar. 2019 by VinaP

Thank you for staying with us on your holiday and for sharing a good score about your stay with us. We hope you did have a pleasant holiday with us and you will consider returning to stay with us again on your next trip to Phuket. Kind Regards,

5 out of 5
Amazing Located close to everything Staff friendly

Posted by , from Australia on 22 Oct. 2018

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Comment from Hotel Management

25 Oct. 2018 by VinaP

A million thanks for sharing your very positive comment with regards to your stay with us. We are happy to know that you have a great stay with us and you were pleased about our location and the customer services we have provided. We hope you will be staying with us again on your future holiday. Kind Regards,

4 out of 5
Beautiful friendly staff, and always helpful. Clean and comfortable villa! Thank you Palmyra Resort!

Posted by , from Australia on 19 Aug. 2018

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Comment from Hotel Management

5 Sep. 2018 by VinaP

Dear Kim, Thank you for staying with us on your holiday. It was such a pleasure to read a very positive feedback from our guest and thank you for sharing it. We are happy to know that you have enjoyed your stay with us. Your compliment towards our team has been shared with them and they are very grateful to hear it. We hope to see you again on your next holiday. Kind Regards,

Property Features

Palmyra Patong Resort offers its guests an outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Palmyra Patong Resort also features tour/ticket assistance, a garden, and concierge services. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Patong hotel.

  • 90 guestrooms or units
  • 7 levels
  • 2 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (39 km / 24.2 mi)
  • Property shuttles: Airport pick-up

Room Amenities

Palmyra Patong Resort offers 90 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Poolside Restaurant - This poolside restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Poolside Bar - This bar is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Palmyra Patong Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds.

  • One child stays free
  • Debit cards not accepted
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle
  • Rollaway bed fee: THB 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palmyra Patong
  • Palmyra Patong Resort
  • Palmyra Resort
  • Palmyra Resort Patong
  • Patong Palmyra
  • Palmyra Patong Hotel Patong
  • Palmyra Patong Resort Phuket
  • Palmyra Patong Resort Hotel
  • Palmyra Patong Resort Patong
  • Palmyra Patong Resort Hotel Patong

You should know

  • Palmyra Patong Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.