This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation 
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property 
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival 
For any questions, please contact the property using the information on the booking confirmation 
The following guestrooms are located within 2 connected buildings (Bird of Paradise building and Plumeria building): Deluxe Terrace, Deluxe Terrace Garden Access, Deluxe Terrace Pool View, Family Connecting Deluxe Terrace, Family Fun Deluxe Terrace, Seaview 3 Bedroom Suite with Bathtub, Seaview Deluxe Terrace, and Two Bedroom Family Suite. The lift in the Plumeria Building will be unavailable from July 14-September 21, 2025. During this period, guests may use the lift in Bird of Paradise Building and access Plumeria Building via the connecting pathway. One lift in Bird of Paradise Building will be unavailable from September 15-November 20, 2025 (an alternative lift within the building will remain available).