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Thavorn Palm Beach Resort Phuket

Property class: 5 and above

Photo gallery for Thavorn Palm Beach Resort Phuket

Poolside bar
Creator video
Waterslide
Garden
Deluxe Terrace Pool View | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$161
includes taxes & fees
5 May - 6 May

Explore the area

View map
311 Patak Road Tambon, Karon Beach, Karon, Phuket, 83100
  • Place, Karon Beach
    ‪10 min walk‬
  • Place, Dino Park Mini Golf
    ‪17 min walk‬
  • Place, Kata Beach
    ‪3 min drive‬

Room options

View all photos for Family Connecting Deluxe Terrace

Family Connecting Deluxe Terrace

Family Connecting Deluxe Terrace

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Seaview 3 Bedroom Suite with Bathtub

Seaview 3 Bedroom Suite with Bathtub | Living area

Seaview 3 Bedroom Suite with Bathtub

  • Garden view
  • 196 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed and 4 Single Beds

View all photos for Family Fun Deluxe Terrace

Family Fun Deluxe Terrace

Family Fun Deluxe Terrace

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Deluxe Terrace Garden Access

A spacious bedroom with a large bed, bedside tables, a desk, and a chair. There is a television mounted on the wall and a window providing a view of the outdoors.

Deluxe Terrace Garden Access

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Terrace Pool View

Deluxe Terrace Pool View | Balcony view

Deluxe Terrace Pool View

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite | Living room

Two Bedroom Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 104 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Terrace

Deluxe Terrace

Deluxe Terrace

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Seaview Deluxe Terrace

Seaview Deluxe Terrace | Balcony view

Seaview Deluxe Terrace

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Lagoon Pool View Deluxe Terrace

Lagoon Pool View Deluxe Terrace | Balcony view

Lagoon Pool View Deluxe Terrace

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Lagoon Pool Access Deluxe Terrace

Balcony

Lagoon Pool Access Deluxe Terrace

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for One Bedroom Lagoon Pool Access Suites

One Bedroom Lagoon Pool Access Suites | Living area

One Bedroom Lagoon Pool Access Suites

  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Seaview Infinity Pool 2-Bedroom Duplex Suite

Seaview Infinity Pool 2-Bedroom Duplex Suite

Seaview Infinity Pool 2-Bedroom Duplex Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premier Two-Bedroom Family Suite

Premier Two-Bedroom Family Suite

Premier Two-Bedroom Family Suite

  • Garden view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Studio with Bunk Bed

Family Studio with Bunk Bed

Family Studio with Bunk Bed

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Connecting Lagoon Pool Access

A hotel room with a large bed, a desk, a TV, and a balcony with a pool.

Family Connecting Lagoon Pool Access

  • 81 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Karon

A luxury stay in Karon awaits you at Thavorn Palm Beach Resort Phuket. You'll be 8.8 km (5.5 mi) from Jungceylon Shopping Center and 10.2 km (6.3 mi) from Royal Paradise Night Market. Highlights at this beach resort include 2 restaurants, 4 outdoor swimming pools and a free water park. .The restaurant, Ocean Rhyme, serves international cuisine and is open for breakfast, lunch and dinner. Groovy Swim-Up Pool Bar is the resort's own bar, serving drinks along with light fare. Enjoy the free kids' club, gym, kids' swimming pool and waterslide. 4822 square feet (448 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include coworking space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Karon resort include Karon Beach and within 30 minutes you'll find Kata Beach.
View more Resorts in KaronOpens in a new window

What's nearby

  • Karon Beach - 10 min walk - 0.9 km
  • Dino Park Mini Golf - 17 min walk - 1.5 km
  • Karon Market - 3 min drive - 2.0 km
  • Kata & Karon Walking Street - 3 min drive - 2.0 km
  • Kata Beach - 3 min drive - 2.0 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 72 min drive

Restaurants

  • ‪Tom Yum - ‬2 min walk
  • ‪Subway - ‬4 min walk
  • ‪Baan Bang-la Restaurant - ‬5 min walk
  • ‪Andaman Lounge @ Hilton Phuket Lobby - ‬11 min walk
  • ‪Sails - ‬11 min walk

About this property

Thavorn Palm Beach Resort Phuket

Some rates at Thavorn Palm Beach Resort Phuket are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Thavorn Palm Beach Resort Phuket offers its guests a complimentary water park, 4 outdoor swimming pools, a waterslide, and a fitness centre. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. Event space at this resort measures 4822 square feet (448 square metres) and includes a conference centre. A children's pool, a library, and a terrace are also featured at the luxury Thavorn Palm Beach Resort Phuket. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Karon resort.

  • 214 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 4822 sq ft of conference space
  • 448 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Thavorn Palm Beach Resort Phuket offers 214 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 550 for adults and THB 550 for children
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • 4 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ciao Pizza and Grill Rest
  • Coffee Talk Cafe
  • Groovy Swim-Up Pool Bar
  • Ocean Rhyme
  • Sweet Talk

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Library
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre (4,822 square foot of space)
  • Coworking space

Outdoors

  • Beach towels
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift (119 centimetre wide door)

More

  • 4 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1400.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 550 for adults and from THB 550 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: THB 1400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 0835529000528

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thavorn Palm Beach Resort Phuket Karon
Thavorn Palm Beach Phuket Karon
Thavorn Palm Beach Phuket
Thavorn Palm Beach Resort

Frequently asked questions

Is parking available at Thavorn Palm Beach Resort Phuket?

Yep, Thavorn Palm Beach Resort Phuket has a free self car park.

How much does it cost to stay at Thavorn Palm Beach Resort Phuket?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Thavorn Palm Beach Resort Phuket on 5 May 2026 start from NZ$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Thavorn Palm Beach Resort Phuket?

Yep, Thavorn Palm Beach Resort Phuket is a short 8-minute walk from Karon Beach. Fun beach activities include surfing, snorkelling and scuba diving.

Does Thavorn Palm Beach Resort Phuket have a pool?

Thavorn Palm Beach Resort Phuket has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Thavorn Palm Beach Resort Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Thavorn Palm Beach Resort Phuket?

Thavorn Palm Beach Resort Phuket features 2 poolside bars, 4 outdoor pools and free pool cabanas.

What makes Thavorn Palm Beach Resort Phuket a romantic place to stay?

Beachfront dining and a bar, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Thavorn Palm Beach Resort Phuket.

Is Thavorn Palm Beach Resort Phuket family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Thavorn Palm Beach Resort Phuket is a hit with families.

Does Thavorn Palm Beach Resort Phuket serve breakfast?

You bet, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Thavorn Palm Beach Resort Phuket?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Thavorn Palm Beach Resort Phuket?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Thavorn Palm Beach Resort Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Thavorn Palm Beach Resort Phuket?

No, pets are not allowed.

Thavorn Palm Beach Resort Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 283 out of 594 reviews
Rating 8 - Good. 177 out of 594 reviews
Rating 6 - Okay. 80 out of 594 reviews
Rating 4 - Poor. 25 out of 594 reviews
Rating 2 - Terrible. 29 out of 594 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Geraldine Mary

Stayed 14 nights in Jan 2026

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable rooms. Great location for walking with plenty on door step including beach. Amazing customer service.
Stayed 1 night in Jan 2026

10/10 Excellent

Ursula

Stayed 15 nights in Jan 2026

6/10 Okay

Kristian

Stayed 3 nights in Nov 2025

6/10 Okay

Rachelle

Liked: Cleanliness, amenities
Run down, drains smelt in room, advised not to flush toilet paper down the toilet but place in the bin, variable staff friendliness, hard beds, gardens overgrown in areas.
Stayed 3 nights in Jan 2026

10/10 Excellent

Samm

Liked: Cleanliness, amenities, property conditions & facilities
The gardens were beautiful. The location is amazing. The staff are lovely. The food is good, pizzas are great at Caio. It's a nice mix of relaxing but close to the action. Great with kids, our 7 year old loved the slides.
Stayed 13 nights in Dec 2025

10/10 Excellent

zeel

Stayed 4 nights in Dec 2025

10/10 Excellent

ANDERSON LUIZ VIEIRA

Stayed 7 nights in Oct 2025

8/10 Good

Yue Fung Goretti

Travelled with family
Liked: Amenities
different kind of cuisine for breakfast
Stayed 7 nights in Dec 2025

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great, breakfast was a good spread, property was very luscious and green, pools were amazing and the slides were too good for kids as well as adults.. Thanks to June and everybody else for making this a wonderful stay…. Would definitely come again and again…
Stayed 5 nights in Dec 2025

10/10 Excellent

Rohit

Stayed 3 nights in Dec 2025

8/10 Good

Dikshit

Travelled with family
Disliked: Amenities
One of the managers - Adel was super helpful and understanding. Staff were nice as well. Only drawback was same breakfast menu daily.
Stayed 4 nights in Nov 2025

4/10 Poor

Patrick

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
I was there for my daughters wedding at the resort.Our room werent cleaned everyday and fresh towels,shampoo etc were not given and they lacked in communication and we always had to follow up. Bed was comfortable staff was always very polite but overall if i had to go to phuket again i would not choose to stay there again as it was was quite stressful with the language barrier.
Stayed 6 nights in Nov 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome resort, great location, staff and amenities.
Stayed 5 nights in Nov 2025

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful gardens
Stayed 7 nights in Oct 2025

10/10 Excellent

LEESA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel, the pool and waterslides were fun, restaurants were good, coffee and icecream on site, room was good- bunk beds and super king bed. The only negative thing about the whole time we were there was the flies on the buffet breakfast. They were everywhere!
Stayed 4 nights in Oct 2025

8/10 Good

Jenn Shyang

Travelled with family and small children
Liked: Cleanliness, staff & service
This is a nice 4 star resort with beautiful gardens and landscape. Multiple pools provide sufficient space for guests during off peak season. Water slides provided lots of fun for the kids. The breakfast buffet was very nice with a good spread from continental, Indian and local choices, changed everyday. Quality of food is equivalent to a 4 star resort, with spread and variety almost comparable to a 5 star resort. The gardens, pools and common area are nicely kept albeit dated, and staff friendly and helpful. There's a small animal petting area which my kids loved, as well as daily activities to keep guests occupied. And now the cons; the resort is dated and most of the buildings reflected so, with stained and weathered walls and tiles everywhere. The rooms are old with tiny TV (<32"?) compared to today's standards, with broken sound system in my room. The AC was old, loud and produced an incessant drone that affected our sleep. The shower did not have a constant supply of hot water so showers alternated between cold and warm every 30 seconds. There are a lot of ongoing upgrade works in the resort which can be a little noisy if you're staying in the resort during the day.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Stayed 4 nights in Oct 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel grounds are beautiful and the pools are nice however On arrival we were told to produce the credit card used to pay hotels. Com 9 months earlier, despite the card having expired and payment having been made in full. 30 minutes of searching later, we found an old photo and were taken to
Stayed 5 nights in Oct 2025

6/10 Okay

Yiqin

Stayed 2 nights in Sep 2025

10/10 Excellent

Fraser

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Super child friendly. Highly recommended
Stayed 8 nights in Sep 2025

4/10 Poor

Dora, San Francisco

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel seems nice enough, but we experienced so many issues with it. 1. This is a “VIP” hotel but no amenities were offered. 2. The place is a maze and even the restaurant staff said we were placed in the farthest most area of the hotel. Bell from the restaurant had to walk us to our room as we would never have found it on our own. 3. They’re under a lot of renovation but we should have been advised of it when we checked in. Even better, it should be noted on their Expedia page. 4. These renovations caused power to go out intermittently, so no AC, TV or in-room phone access to the front desk. Calling on my mobile didn’t work as no one picked up. So, when I needed to access front desk or room service, I had to take the very long walk to get access to service. 5. On the second day, we wanted to use the pool waterslides before checking out but was told it was not operational due to power outages. 6. The “offered daily” pizza classes had to be ordered 1-day in advance but that was not disclosed in the hotel info. Bell, the very nice gal from the restaurant, tried to accommodate but it was too late in the day also due to power outages. 7. The housekeeping is OK, but we opened a packet of shower cap and found the box empty. 8. Hopefully it’s due to renovations…the shower water came out brownish. 9. Upon sharing our experience at check-out, front desk did nothing to retain loyalty. Not even a free pool day pass. Nothing. Not likely to return soon.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Class

Excellent hotel clean comfortable lovely gardens and very friendly helpful staff
Stayed 12 nights in Aug 2025

10/10 Excellent

Sally-Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room with an awesome size balcony. The pool and waterslides are great for kids, even the 3yo was happy going down on their own. Breakfast was one of the best buffet breakfasts we’ve had, even after many resorts and Thailand visits. The beach and swell is strong, however nice to sit on the beach and have mornin strolls before the wind picks up. Kids club and petting zoo is great also, animals are well loved and fed! My only gripe with the rooms would be outdated TV’s and power plugs don’t have usb plug in options, apart from these minimal things, a lovely stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rhys

Stayed 2 nights in Sep 2025