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The Memory at On On Hotel

3.0 star property
Hotel connected to a shopping centre in Phuket

Photo gallery for The Memory at On On Hotel

Building design
Creator video
Building design
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Place, Phuket Weekend Market
    ‪2 min walk‬
  • Place, Thai Hua Museum
    ‪3 min walk‬
  • Place, Sino-Portuguese Architecture
    ‪5 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Phuket

You'll be connected to a shopping centre at The Memory at On On Hotel, and within steps of Phuket Weekend Market and Sino-Portuguese Architecture. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, tour/ticket assistance and a gift shop. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Old Phuket Town hotel include Bangla Road and Central Phuket.

What's nearby

  • Phuket Weekend Market - 2 min walk - 0.2 km
  • Thai Hua Museum - 3 min walk - 0.3 km
  • Sino-Portuguese Architecture - 5 min walk - 0.5 km
  • Jui Tui Shrine - 7 min walk - 0.6 km
  • Limelight Avenue Phuket - 10 min walk - 0.9 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว (Tu Kab Khao) - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk
  • ‪Tom Yum Goong - ‬1 min walk
  • ‪Little Phuket - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก (Khun Jeed Yod Pak) - ‬1 min walk

About this property

The Memory at On On Hotel

Hotel connected to a shopping centre in Phuket
The Memory at On On Hotel offers its guests gift shops/newsstands, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Memory at On On Hotel also features dry cleaning/laundry services, a front desk safe, and an ATM.

Smoking is allowed in designated areas at this 3-star Phuket hotel.

  • 1 building
  • 35 guestrooms or units
  • 2 levels
  • Built in 1929
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • ATM
  • Smoking in designated areas
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Memory at On On Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 705 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number 0835555002231

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

Frequently asked questions

What is the cancellation policy at The Memory at On On Hotel?

The Memory at On On Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Memory at On On Hotel?

The closest beach to The Memory at On On Hotel is Patong Beach (10.3 km).

Is there a free airport shuttle available at The Memory at On On Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Memory at On On Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Memory at On On Hotel?

No, pets and service animals are not allowed.

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 459 out of 685 reviews
Rating 8 - Good. 191 out of 685 reviews
Rating 6 - Okay. 26 out of 685 reviews
Rating 4 - Poor. 5 out of 685 reviews
Rating 2 - Terrible. 4 out of 685 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful hotel in the old town. Nice coffee and tea and sweets in the lobby. The best part were the incredibly nice staff. Laundry service was also quick and affordable.
Stayed 4 nights in Nov 2025

8/10 Good

Victoria

Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the bed was so comfy! Not to mention the shower!! Hot water with good water pressure!!
Stayed 1 night in Oct 2025

10/10 Excellent

Craig, Winnipeg

Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was divine. Lovely and updated. Staff were very welcoming. Only negative was that there was noise in the hallways... Not too much but rooms wete not soundproof
Stayed 1 night in Oct 2025

10/10 Excellent

Maninder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in town
Stayed 4 nights in Sep 2025

10/10 Excellent

Brodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, great staff. Very nice boutique property
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff ever

It’s not about me, but I will tell you that you have the best staff there. So send them a thank you from me please. There the reason why I keep coming back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stunning property! Perfect location in the middle of old Phuket. They've done a beautiful job of restoring the historic hotel, I felt like I was transported back in time. The staff was so welcoming and kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The classic old boutique hotel in central Phuket town. Always good
Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute boutique hotel! Honestly much cuter in person than even in the photos. We were so pleasantly surprised by all aspects of our stay. The staff was very friendly and helpful. No laundry or amenities such as pool or gym, but we had such a memorable experience and this is likely my most favorite hotel I’ve ever stayed at. So centrally located in old town as well, we were able to walk to do almost everything. Highly recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Craig

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
This was an absolutely gorgeous boutique hotel with lovely, friendly staff. It’s connected to a cafe, they offer free snacks and tea/coffee, and it’s right on the main strip in Phuket town. Definitely stay on a Sunday to experience the night market!
Stayed 2 nights in Jul 2025

8/10 Good

Johanna

Travelled with family
Liked: Staff & service
An architecturally stunning hotel. Gorgeous quaint rooms. Very thin walls however and was very noisey late into the night and early in the morning. Apparently they had a large family staying and thus it was noisey. Well worth a stay however.
Stayed 2 nights in Jul 2025

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and love the decor of this hotel. Staff was great and rooms were clean
Stayed 2 nights in Jun 2025

6/10 Okay

Evan, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is quite charming and decorated in a way to evoke a sort of colonial nostalgia with an eye towards Instagram. The staff is all very friendly though not particularly slickly trained. The room and bathroom were decorated to charm but furnished, lit and designed in quite an impractical way Location is very central and you can walk anywhere in the Old Town. Perfectly fine for a night or two.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Namthip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. We were impressed with the cleanliness of the hotel except that the shower did not drain well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel. Loved everything. Beautiful inside and on the outside. Gigi is an excellent receptionist. You will not be disappointed. Location is perfect. Everything in walking distance. Restaurants, bars, and shops!!! 10 stars!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Marcel, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay . Wonderful staff and beautiful rooms . Love it !!
Stayed 1 night in Jun 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel in the heart of Phuket Old Town
Stayed 2 nights in Jun 2025

10/10 Excellent

Aritra

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish old town hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Gem

Very clean, quite, historic boutique hotel. Close to everything in old town. Very friendly staff. Highly recommend staying here.
Stayed 2 nights in May 2025