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Fonab Castle Hotel & Spa

5.0 star property
Luxury hotel with 2 restaurants, 9-minute walk to Pitlochry Festival Theatre

Photo gallery for Fonab Castle Hotel & Spa

Bar (on property)
Bar (on property)
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
Room service – dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
The current price is NZ$601
includes taxes & fees
24 Feb - 25 Feb

Explore the area

View map
Foss Road, Pitlochry, Scotland, PH16 5ND
  • Place, Pitlochry Festival Theatre
    ‪9 min walk‬
  • Place, Fish Ladder
    ‪13 min walk‬
  • Place, Bells Blair Athol Distillery
    ‪18 min walk‬

Room options

View all photos for Castle Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Castle Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Castle Room Superior

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Castle Room Superior

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
Pillow-top bed
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Woodland Lodge

Woodland Lodge

Woodland Lodge

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Woodland Suite

Woodland Suite

Woodland Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Woodland Room

Woodland Room

Woodland Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Castle Suite

Castle Suite

Castle Suite

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lochside Lodge

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Lochside Lodge

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Woodland Lodge Superior

Woodland Lodge Superior

Woodland Lodge Superior

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Pitlochry

A luxury stay in Pitlochry awaits you at Fonab Castle Hotel & Spa. Within a 10-minute stroll you'll find Pitlochry Festival Theatre and Bells Blair Athol Distillery within a 30-minute walk. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Fonab Brasserie, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub, sauna and pool loungers as well as access to boat tours. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free cooked-to-order breakfast is offered between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 5-property class Pitlochry hotel include Edradour Distillery and Cairngorms National Park.

What's nearby

  • Pitlochry Festival Theatre - 9 min walk - 0.8 km
  • Pitlochry Power Station and Dam - 12 min walk - 1.0 km
  • Fish Ladder - 13 min walk - 1.2 km
  • Bells Blair Athol Distillery - 18 min walk - 1.5 km
  • Pitlochry Golf Club - 2 min drive - 2.6 km

Getting around

  • Pitlochry Station - 18 min walk
  • Edinburgh Airport (EDI) - 78 min drive

Restaurants

  • ‪McKays Hotel, Bar & Restaurant - ‬4 min drive
  • ‪Cafe Calluna - ‬18 min walk
  • ‪The Old Mill Inn - ‬18 min walk
  • ‪The Coach Housr - ‬18 min walk
  • ‪The Bridge - ‬16 min walk

About this property

Fonab Castle Hotel & Spa

Luxury hotel with 2 restaurants, 9-minute walk to Pitlochry Festival Theatre
Fonab Castle Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. A sauna, spa services, and a terrace are also featured at the luxury Fonab Castle Hotel & Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking and valet parking are available.

This 5-star Pitlochry hotel is smoke free.

  • 34 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1892
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Fonab Castle Hotel & Spa offers 34 accommodations with espresso makers and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Pitlochry hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Front of property
Atholl Palace Hotel
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$364
includes taxes & fees
23 Feb - 24 Feb
Atholl Palace Hotel

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 0.5 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Fonab Brasserie
  • Sandemans Fine Dining

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Bicycle rentals
  • Boat tours
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Wine tasting room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1892
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle Fonab
Fonab Castle
Fonab Castle Hotel
Fonab Castle Pitlochry
Fonab Hotel
Fonab Castle Hotel Pitlochry, Scotland
Fonab Castle Hotel Pitlochry
Fonab Castle Hotel & Spa Hotel
Fonab Castle Hotel & Spa Pitlochry
Fonab Castle Hotel & Spa Hotel Pitlochry

Frequently asked questions

What is the cancellation policy at Fonab Castle Hotel & Spa?

Fonab Castle Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fonab Castle Hotel & Spa?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Fonab Castle Hotel & Spa on 24 Feb 2026 start from NZ$601.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fonab Castle Hotel & Spa?

Yep, Fonab Castle Hotel & Spa has a free self car park and free valet parking.

Is there a spa on site at Fonab Castle Hotel & Spa?

Yep, there is an onsite spa at Fonab Castle Hotel & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Fonab Castle Hotel & Spa have a pool?

Fonab Castle Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Fonab Castle Hotel & Spa?

Fonab Castle Hotel & Spa features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fonab Castle Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fonab Castle Hotel & Spa.

Does Fonab Castle Hotel & Spa serve breakfast?

Yeah, complimentary cooked-to-order brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Fonab Castle Hotel & Spa?

No, Fonab Castle Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Fonab Castle Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fonab Castle Hotel & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Fonab Castle Hotel & Spa?

Dogs are welcome at Fonab Castle Hotel & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Fonab Castle Hotel & Spa?

There is a golf course next to Fonab Castle Hotel & Spa.

Fonab Castle Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 529 out of 673 reviews
Rating 8 - Good. 93 out of 673 reviews
Rating 6 - Okay. 35 out of 673 reviews
Rating 4 - Poor. 9 out of 673 reviews
Rating 2 - Terrible. 7 out of 673 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel - staff extremely helpful and efficient. Well appointed rooms - lovely decor and furnishings, bathrooms had plentiful toiletries and amenity kits. Cleanliness throughout. Food was fantastic in both restaurants - especially enjoyed the dinner at Sandemans. Big thank you to Daniel and his colleagues for making it a lovely experience - and huge congratulations to Chef and his team for the fabulous menu. The food was outstanding! Enjoyed using the pool and sauna facilities - spa staff were very friendly and helpful too. Would definitely recommend this hotel to anyone who wishes to experience great food and Scottish hospitality! Hoping to make a return visit for sure. Thank you so much!
Stayed 2 nights in Nov 2025

4/10 Poor

Jordan

Stayed 1 night in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Concierge was great and the room was terrific.
Stayed 1 night in Oct 2025

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed a couple of years ago and definitely gone downhill. Seems to be reducing costs at detriment to customer experience. Low quality toiletries (not even supplied on first night). Pool/spa area needing a refurb, lockers not working in changing rooms, pool area needing refreshed and painted. Hot tubs outside not fully working and scum around rim. . Lack of variety in breakfast fruit options and low quality in cooked breakfast. Overall not a 5 star experience and really disappointed.
Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the staff we came into contact with were polite and helpful. We stayed in a lodge with view over the loch (L22). The room was cold on arrival, it was November and there was no heating on. It took us a minute to find a radiator and to get the heating going. The room itself was OK, the positives; it was clean, had a lovely large bed, nice view, beautiful bathroom with separate bath and shower. The negatives; the decor in the bedroom really didn’t compliment the room or draw on the surrounding woodland. It was out of keeping with the rest of the hotel and if I’m honest a bit tacky, not what we had expected. The furniture wooden cabinets etc looked like they need some TLC, few marks on the walls and the ceiling at some point had obviously been plastered but was a bit rough. We felt that there were little touches missing from a 5 star experience. The lodge felt a bit too detached from the main hotel. We didn’t really feel that it reflected what we had paid for our stay. Maybe if we had stayed in the main hotel then we would have felt differently. Breakfast was lovely, well cooked and a good range of choice. The spa and pool were also very nice. The changing rooms needed a bit of attention, the showers were missing locks and the shampoo/conditioner etc were all running low.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
The whole stay was fantastic! The staff are ALL so welcoming and friendly, the atmosphere when you walk in is warm. The breakfast was great plenty to choose from as well. The concierges are more than accommodating, the scenery and setting phenomenal. It was peaceful, the bar lounge is comfortable and a gorgeous view - even when it is raining! Bedroom so comfortable and a proper size television in the room too! Tea and coffee amenities and robe and slippers and an umbrella. We will definitely he back sooner rather than later
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

6/10 Okay

Gemma

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We’ve been staying at Fonab for the last 7 years, since before it was bought out by a bigger company. And if I’m honest, it has declined yearly. It’s no longer a five start hotel. Maybe 4 at best. It’s tired and needs some love and a revamp. And a lot of reviews say this. It’s true. And it’s a shame. She staff are brilliant, but as other reviews suggest, there aren’t enough. We weren’t told that we were expected to take our breakfast in bed card to the front desk, which apparently we are supposed to do (at a 5 start hotel?!) so we placed it outside our door as it said on the card and no breakfast came. When we dialled 0 (as it tells us to do on the tv screen for room service) we were told to phone a different number as that was a special line. Food came eventually. The second day I ordered french toast and it came as pancakes. They replace the meals no problem but all the little bits shouldn’t really happen in the first place. Overall, the wood panels on the rooms need repainting. There is dust and lint everywhere. We stayed in a doggy room with an infant and made the mistake of letting her play on the floor until I realised she was eating various other people’s dog hair on her toys. I’m not sure it’s hoovered but if it is, they need new hoovers that actually pick up. Sorry Fonab, we will probably look at a new hotel for our Enchanted Forest stay in the future.
Behind the curtain
Door frame to the bathroom. Needs a paint and a dust
Chips in the shower basin
Very dirty shower grout
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing. From check in, where we were offered a wee dram, to check out and everything in between, it was a fabulous stay
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Slightly surprised by all the service charges being added, therefore no tip given.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST CASTLE EVER

We had the absolute best time staying in a CASTLE. It was a beautiful location with truly the BEST staff. They were so helpful and so nice. We would recommend this to anyone that was looking for a special stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we decided to stop here at the last minute. The service was great, rooms were great and you just cant beat the views
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay with trip to the theatre.
Stayed 1 night in Aug 2025

6/10 Okay

Heather

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, private balcony, great service, beautiful food, warm swimming pool, multiple hot tubs, steam room and sauna. Sandemans cosy and luxurious, 1892 restaurant with stunning views of river, trees and hills beyond
Stayed 2 nights in Aug 2025

10/10 Excellent

fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

It was fantastic hotel the setting was stunning definitely 5 star hotel really good food options and very comfortable room and bed. Lovely soft pillow. The whiskey on arrival was a lovely touch as was the amenties such as the little teacake was a lovely touch. The bar was stunning decor was top class. Service was impeccable. My only regret was rhat i did not stay longer. Breakfast was so good and great options.
Stayed 1 night in Aug 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
Castle is nice. But lodge rooms are just average, and expensive.
Stayed 1 night in Jul 2025

10/10 Excellent

Callum

Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Property conditions & facilities
I've never given a negative review for a property, and feel terrible doing it now. That said, I feel like it's my responsibility to let others know that you will not get what you pay for at this hotel. It is definitely not 5-star. First, the positives: The location on the lake is beautiful, and we enjoyed the adjacent walking trail, proximity to the village, and gorgeous views from the lounge and restaurant. In general, I feel like the staff want to be helpful, and David genuinely tried. We liked having the spa, but I'll write more about that. Breakfast was outstanding, even though the service was lacking. Negatives: Quite simply, this hotel is understaffed. Most seemed pleasant, but stressed and unable to fully do their job. Don't expect a concierge or any real help... They either don't know the answers to questions or don't have the time. The spa was nice to have on-site, but one of the hot tubs was always lukewarm or fully drained/empty. We had a Woodland Suite and the room was very dated and SUPER loud. We could hear absolutely everything in the hallway and the TV from the room next to us. Our coffee maker was broken and didn't get fixed or replaced over our three nights there. The bathroom smelled like urine. When we made a complaint about the noise on our first evening, we were told a manager would be advised. No one ever followed up with us. This hotel has great potential and may be the best in the area. It's just not worth the price and definitely not 5-star.
Stayed 3 nights in May 2025