6/10 Okay
Jeanine, Point of Rocks
Travelled with family
9 Feb 2026
Disliked: Cleanliness, amenities, property conditions & facilities
There was only one washer and one dryer available for the entire three floors of the establishment. My son was in a volleyball tournament and his uniforms were wet. Someone “hogged” up the dryer. My son asked the front desk clerk if he could utilize the dryer just for three jerseys and three shorts (there was nothing going when we checked in at 11:00pm nor when he went downstairs). Unfortunately, the clearly that was on duty 2/5 did not go above and beyond and my son had to wait to dry his six items (they were finally dried at 2:15am and we had to leave for the tournament at 6:00am. On 2/6, my son had other wet items and the only dryer was busted/not operational per the female clerk on duty. She went above and beyond and let my son dry his sweatshirt and undergarments and he was able to get a good night’s sleep. I can’t fathom having one washer and one dryer for three floors of rooms in this building and they are not properly maintained. We were not happy that the clerk on 2/5 didn’t assist us but happy that the female clerk on 2/6 went above and beyond. My son and I also smelled weed in the hallway of the third floor (our room was located there) as soon as you exit the elevator and exit the room. We also notice that the bath tub drain does not drain properly/extremely slow after taking a shower. Might want to perform a maintenance check on all drains. The parking lot was not cleared especially when there was snow and ice along with freezing temperatures.
Jeanine
Stayed 3 nights in Feb 2026