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Casa Kaoba Hotel & Suites

3.5 star property
Hotel with a full-service spa, near Xplor Theme Park
VIP Access

Photo gallery for Casa Kaoba Hotel & Suites

Presidential Suite | Private kitchen
Premium bedding, in-room safe, iron/ironing board, free WiFi
Junior Suite
Suite
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Housekeeping
  • Pool

Explore the area

View map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710
  • Xplor Theme Park
    ‪2 min drive‬
  • Playacar Beach
    ‪5 min drive‬
  • Xcaret Eco Theme Park
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Sofa bed
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
3 bedrooms
Premium bedding
Ceiling fan
3 bathrooms
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room

Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed

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About the area

Playa del Carmen

At Casa Kaoba Hotel & Suites you'll be 2.2 km (1.4 mi) from Xplor Theme Park and 4.3 km (2.7 mi) from Xcaret Eco Theme Park. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Ceiba Negra, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and spa services. Free continental breakfast is available daily between 8:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Playa del Carmen hotel include Ferry to Cozumel and Playacar Beach.

What's nearby

  • Xplor Theme Park - 2 min drive - 2.9 km
  • Playacar Golf Club - 4 min drive - 4.6 km
  • Playacar Beach - 5 min drive - 3.9 km
  • Xcaret Eco Theme Park - 6 min drive - 4.9 km
  • Ferry to Cozumel - 8 min drive - 5.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬6 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬6 min drive
  • ‪rosa roja - ‬8 min drive
  • ‪Cupcake Cafe - ‬6 min drive
  • ‪Iztapalapa Restaurante - ‬6 min drive

About this property

Casa Kaoba Hotel & Suites

Hotel with a full-service spa, near Xplor Theme Park
Casa Kaoba Hotel & Suites offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 2045 square feet (190 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at Casa Kaoba Hotel & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 39 guestrooms or units
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Continental breakfast (free)
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Casa Kaoba Hotel & Suites offers 39 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, kaoba wellness. Services include deep-tissue massages and massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ceiba Negra

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Casa Kaoba Hotel & Suites?

Casa Kaoba Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Casa Kaoba Hotel & Suites?

Yep, Casa Kaoba Hotel & Suites has a free self car park.

Are there any beaches close to Casa Kaoba Hotel & Suites?

The closest beach to Casa Kaoba Hotel & Suites is Playa del Carmen Main Beach (4.9 km).

Is there a spa on site at Casa Kaoba Hotel & Suites?

Yep, kaoba wellness is available for guests. You'll enjoy services like deep-tissue massages.

Does Casa Kaoba Hotel & Suites have a pool?

Casa Kaoba Hotel & Suites has an outdoor pool.

Is Casa Kaoba Hotel & Suites family-friendly?

You bet! With amenities such as a deli and an outdoor pool, it's no surprise that Casa Kaoba Hotel & Suites is a hit with families.

Does Casa Kaoba Hotel & Suites serve breakfast?

You bet, complimentary continental brekkie is served daily between 8:00 AM and noon.

Is there a free airport shuttle available at Casa Kaoba Hotel & Suites?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Casa Kaoba Hotel & Suites?

Yep, you can grab a meal at Casa Kaoba Hotel & Suites's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Casa Kaoba Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.