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Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5 star property
Adults-only beachfront hotel with 3 outdoor pools

Photo gallery for Valentin Imperial Rivera Maya All Inclusive - Adult Only

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Point of interest
Gazebo
Golden Superior Junior Suite | Terrace/patio
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is NZ$911
includes taxes & fees
11 May - 12 May

Explore the area

Map
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Playa Paraiso Golf Course
    ‪4 min drive‬
  • Maroma Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Diamond Suite

Diamond Suite

Diamond Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Golden Superior Junior Suite

Golden Superior Junior Suite

Golden Superior Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • Sleeps 2

View all photos for Golden Junior Suite

Golden Junior Suite | Balcony view

Golden Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Junior Suite - Garden View

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Junior Suite - Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Onyx

Premium bedding, down duvets, free minibar, in-room safe

Suite Onyx

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • Sleeps 2
  • 1 King Bed

View all photos for Emerald Junior Suite

Emerald Junior Suite | Bathroom

Emerald Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • Partial ocean view
  • 58 sq m
  • Sleeps 2

View all photos for Suite Imperial Privé

Suite Imperial Privé

Suite Imperial Privé

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 96 sq m
  • Sleeps 3

View all photos for Golden Swim Up Junior Suite

Golden Swim Up Junior Suite

Golden Swim Up Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 59 sq m
  • Sleeps 2

View all photos for Silver Junior Suite

Silver Junior Suite

Silver Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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Cache Hotel Boutique - Adults Only

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  • Pool
  • Breakfast included
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4.1 out of 5, Very good, 657 reviews
The price is NZ$98
includes taxes & fees
11 May - 12 May
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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Valentin Imperial Rivera Maya All Inclusive - Adult Only. You'll be 12.1 km (7.5 mi) from Maroma Beach and 32.6 km (20.3 mi) from Xcaret Eco Theme Park. Highlights at this all-inclusive hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Aromance can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The theme restaurant, L´ Olivo, serves Italian cuisine and is open for dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and gym. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4.5-property class Playa del Carmen hotel, attractions include Cirque du Soleil Boutique at Vidanta Riviera Maya and El Camaleón Mayakoba Golf Course.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.9 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 4.7 km
  • Paradise Beach - 9 min drive - 6.3 km
  • Nicklaus Design Golf Course - 9 min drive - 5.1 km
  • Maroma Beach - 14 min drive - 12.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬10 min drive
  • ‪Star Café - ‬8 min drive
  • ‪El Mar y Tierra - ‬3 min walk

About this property

Valentin Imperial Rivera Maya All Inclusive - Adult Only

Adults-only beachfront hotel with 3 outdoor pools
Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Valentin Imperial Rivera Maya All Inclusive - Adult Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 9 bars/lounges. Public spaces have free WiFi. This Colonial hotel also offers outdoor tennis courts, a health club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 9 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include MP3 docking stations and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aromance. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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Excellence Riviera Cancun - Adults Only All Inclusive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available for a fee of USD 94; reservation required
  • Snack bar/deli

Restaurants on site

  • Ginger
  • L´ Olivo
  • L´Alsace
  • La Hacienda
  • Taman Sari

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Lazy river
  • Music library
  • Piano
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 184 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Hosted evening meal: USD 94

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
Valentin Imperial Riviera Maya Adults Hotel Playa del Carmen
Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
Valentin Imperial Riviera Maya Adults Playa del Carmen
Valentin Imperial Rivera Maya All Inclusive Adult Hotel
Valentin Imperial Riviera Maya Adults Hotel
Valentin Imperial Riviera Maya Adults
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya
Valentin Imperial Rivera Maya All Inclusive Adult
Hotel Valentin Imperial Rivera Maya All Inclusive - Adult Only
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya

Frequently asked questions

What is the cancellation policy at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Valentin Imperial Rivera Maya All Inclusive - Adult Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at Valentin Imperial Rivera Maya All Inclusive - Adult Only on 11 May 2025 start from NZ$910.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, Valentin Imperial Rivera Maya All Inclusive - Adult Only has a free self car park and free valet parking.

Are there any beaches close to Valentin Imperial Rivera Maya All Inclusive - Adult Only?

The closest beach to Valentin Imperial Rivera Maya All Inclusive - Adult Only is Maroma Beach (4.1 km).

Is there a spa on site at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, Aromance is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a pool?

Yep, and guests love it! Valentin Imperial Rivera Maya All Inclusive - Adult Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Valentin Imperial Rivera Maya All Inclusive - Adult Only features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Valentin Imperial Rivera Maya All Inclusive - Adult Only a romantic place to stay?

A hot tub and a private beach, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Valentin Imperial Rivera Maya All Inclusive - Adult Only.

Is Valentin Imperial Rivera Maya All Inclusive - Adult Only family-friendly?

No, Valentin Imperial Rivera Maya All Inclusive - Adult Only is an adults-only property.

Are there hot tubs in the rooms at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, all rooms come with private hot tubs.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 9 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, pets and service animals are not allowed.

Valentin Imperial Rivera Maya All Inclusive - Adult Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1167 out of 1464 reviews
Rating 8 - Good. 189 out of 1464 reviews
Rating 6 - Okay. 68 out of 1464 reviews
Rating 4 - Poor. 20 out of 1464 reviews
Rating 2 - Terrible. 20 out of 1464 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandy, Brewster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent experience. The food was amazing. The only problem was the dress code for the restraints. You need to have dress shoes pants and a collared shirt. I had to idea.
Stayed 7 nights in Jan 2025

10/10 Excellent

Lee A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautifully maintained property with an excellent staff.
Stayed 6 nights in Feb 2025

10/10 Excellent

Theodore

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort we’ve been too in 15 years. Clean. Fun. Good food. Beautiful. Relaxing. Great night dress code. Elegant. Luxurious.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael Koch,

Stayed 4 nights in Feb 2025

10/10 Excellent

Taira M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, good food, great staff. Nightly entertainment great.
Stayed 4 nights in Feb 2025

4/10 Poor

philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
the staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Jeffrey Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to the Valentin Imperial Maya over the last 10 years. We love that it is adults only. This year we didn't hang out at the main party pool and instead hung out at th smaller pool next to the main pool. All the staff are supper kind and nice. All the restaurants are great.
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was great
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice resort and possibly the best one I have stayed at in Mexico! I arrived on January 5th and stayed until the 19th. The entire trip including flights and transportation (Happy Shuttle) to and from the resort went very smooth without incident. Staff were first class and you're treated very well! This resort is big with an abundance of walkways for exercise as well as just getting around. A lot of food choices with the restaurants as well as the "Poolbum" food services that were pool side that included burgers, nachos, tacos and more! The pool is very nice (lagoon style) and big with two swim up bars. One end is the party zone and the other end is the quiet zone. My room was very nice and located in building #4 which provided easy access and short distance to the pools as well as the path to the La Marche restaurant for breakfast and lunch buffets. Plenty of food choices for all likes! Although I have been to them before and didn't do it on this trip, I would recommend the excursions to Xplor for the snorkeling as well as Xcaret! If you're planning on going to Playa del Carmen for some shopping, it's about an hour can ride for about CDN$140 return. A couple things to remember is that you can't use cash at the resort except for tipping! Everything is charged to the room and the store that is on the premises is very expensive for such things as Coppertone tanning spray (CDN$51.00), Chips (CDN$15) and chocolate bars (CDN$12.00).
Stayed 14 nights in Jan 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants and bars were fantastic. Beach and pools were top notch. The staff were kind and incredible, especially the activity coordinators: Israel, Carlos, Pablo, Joanna and Danielle.
Stayed 8 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder resort with a great beach. Service and food top notch.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gage Aaron, Meridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! I would love to come back.
Stayed 7 nights in Jan 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After arriving at the property, we were in awe at how well manicured and maintained the property was. The property is HUGE, but once you get your bearings, it’s easy to navigate. The food was amazing, our only disappointment was at the Mar Y Terra - we both had steaks that were subpar. Outside of that, the food was amazing. The breakfast bar was huge with lots of variety. The fresh made omelets were fantastic! We loved the options at the pools, several spaces offered different choices each day. Overall, our stay was amazing, we will be back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!
Stayed 4 nights in Jan 2025

8/10 Good

Earl Morris Howells, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't like is if you weren't in VIP tier, you had to proactively make reservations for dinner so you weren't eating at 9pm. With all the technology these days, e.g. OpenTable, visitors should be able to make reservations online or an app.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great food, lovely hotel property!
Stayed 5 nights in Jan 2025

4/10 Poor

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Farhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the weather being terrible.. the resort and staff made our trip very enjoyable. We absolutely loved this resort. We recommend it 10/10 and would absolutely come back. The food is top tier. Best we’ve had at any all inclusive resort.
Stayed 5 nights in Jan 2025

10/10 Excellent

Bree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely beautiful. From the time they greet you at the front to when you leave you're treated like royalty. Find Angel and Edgar at the swim-up pool bar. They will treat you right!
Stayed 4 nights in Jan 2025

10/10 Excellent

Luke J.

Liked: Cleanliness, staff & service, property conditions & facilities
Its a great place to hangout and enjoy yourself
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge with plenty of walking trails/sidewalks so it never felt crowded. Trees line all the sidewalks, and it is beautiful.
Stayed 6 nights in Jan 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the Valentin. The grounds are huge and excellent. I had one bad meal of swordfish, but everything else was great.
Stayed 6 nights in Jan 2025

4/10 Poor

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2025

10/10 Excellent

Andrew David

Stayed 4 nights in Jan 2025