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Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5 star property
Adults-only beachfront hotel with 3 outdoor pools

Photo gallery for Valentin Imperial Rivera Maya All Inclusive - Adult Only

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Private beach, white sand, beach cabanas, sun-loungers
Point of interest
Private beach, white sand, beach cabanas, sun-loungers
Winery

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
The current price is NZ$739
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Playa Paraiso Golf Course
    ‪4 min drive‬
  • Maroma Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Diamond Suite

Diamond Suite

Diamond Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Golden Superior Junior Suite

Golden Superior Junior Suite | Balcony view

Golden Superior Junior Suite

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • Sleeps 2

View all photos for Golden Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Golden Junior Suite

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Junior Suite - Garden View

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Junior Suite - Garden View

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Onyx

Suite Onyx

Suite Onyx

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Emerald Junior Suite

Emerald Junior Suite | Living area

Emerald Junior Suite

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 58 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Suite Imperial Privé

Suite Imperial Privé

Suite Imperial Privé

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 96 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Golden Swim Up Junior Suite

Golden Swim Up Junior Suite

Golden Swim Up Junior Suite

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 59 sq m
  • Sleeps 2

View all photos for Silver Junior Suite

Silver Junior Suite

Silver Junior Suite

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Valentin Imperial Rivera Maya All Inclusive - Adult Only. You'll be 12.1 km (7.5 mi) from Maroma Beach and 32.6 km (20.3 mi) from Xcaret Eco Theme Park. Highlights at this all-inclusive hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Aromance can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The theme restaurant, L´ Olivo, serves Italian cuisine and is open for dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and gym. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4.5-property class Playa del Carmen hotel, attractions include Cirque du Soleil Boutique at Vidanta Riviera Maya and El Camaleón Mayakoba Golf Course.

What's nearby

  • Paradise Beach - 17 min walk - 1.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 2.1 km
  • Playa Paraiso Golf Course - 4 min drive - 2.5 km
  • Maroma Beach - 12 min drive - 7.4 km
  • Tres Rios Ecopark - 17 min drive - 14.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • Lobby Bar Acuarium
  • ‪El Mar Y Tierra - ‬3 min walk
  • ‪Restaurante El Tapatío - ‬10 min drive
  • ‪Star Café - ‬8 min drive

About this property

Valentin Imperial Rivera Maya All Inclusive - Adult Only

Adults-only beachfront hotel with 3 outdoor pools
Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Valentin Imperial Rivera Maya All Inclusive - Adult Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 9 bars/lounges. Public spaces have free WiFi. This Colonial hotel also offers outdoor tennis courts, a health club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 9 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include MP3 docking stations and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aromance. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available for a fee of USD 94; reservation required
  • Snack bar/deli

Restaurants on site

  • Ginger
  • L´ Olivo
  • L´Alsace
  • La Hacienda
  • Taman Sari

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Lazy river
  • Music library
  • Piano
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 184 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Hosted evening meal: USD 94

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
Valentin Imperial Riviera Maya Adults Hotel Playa del Carmen
Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
Valentin Imperial Riviera Maya Adults Playa del Carmen
Valentin Imperial Rivera Maya All Inclusive Adult Hotel
Valentin Imperial Riviera Maya Adults Hotel
Valentin Imperial Riviera Maya Adults
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya
Valentin Imperial Rivera Maya All Inclusive Adult
Hotel Valentin Imperial Rivera Maya All Inclusive - Adult Only
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya

Frequently asked questions

What is the cancellation policy at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Valentin Imperial Rivera Maya All Inclusive - Adult Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Valentin Imperial Rivera Maya All Inclusive - Adult Only on 20 Aug 2025 start from NZ$738.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, Valentin Imperial Rivera Maya All Inclusive - Adult Only has a free self car park and free valet parking.

Are there any beaches close to Valentin Imperial Rivera Maya All Inclusive - Adult Only?

The closest beach to Valentin Imperial Rivera Maya All Inclusive - Adult Only is Maroma Beach (4.1 km).

Is there a spa on site at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, Aromance is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a pool?

Yep, and guests love it! Valentin Imperial Rivera Maya All Inclusive - Adult Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Valentin Imperial Rivera Maya All Inclusive - Adult Only features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Valentin Imperial Rivera Maya All Inclusive - Adult Only a romantic place to stay?

A hot tub and a private beach, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Valentin Imperial Rivera Maya All Inclusive - Adult Only.

Is Valentin Imperial Rivera Maya All Inclusive - Adult Only family-friendly?

No, Valentin Imperial Rivera Maya All Inclusive - Adult Only is an adults-only property.

Are there hot tubs in the rooms at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, all rooms come with private hot tubs.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 9 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, pets and service animals are not allowed.

Valentin Imperial Rivera Maya All Inclusive - Adult Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1244 out of 1556 reviews
Rating 8 - Good. 203 out of 1556 reviews
Rating 6 - Okay. 69 out of 1556 reviews
Rating 4 - Poor. 20 out of 1556 reviews
Rating 2 - Terrible. 20 out of 1556 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with partner
Liked: Amenities
Beautiful resort, beautiful layout and accommodations. Prestigious and elegant. The service staff are fantastic, friendly and respectful. The food is delicious. I would go again multiple times.
Stayed 2 nights in May 2025

10/10 Excellent

erik

Stayed 7 nights in May 2025

8/10 Good

Thomas and Rocio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
This resort is very relaxing and beautiful. The staff is amazing. Veronica at the pool bar was beyond sweet. Will definitely return
Stayed 6 nights in May 2025

10/10 Excellent

crystal M

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time at Valentin Imperial Rivera Maya. I went on a solo trip for some self-care. I absolutely loved every single minute of my vacation. Everything about this beautiful resort is perfect. I have never stayed in an all inclusive that keeps every square inch in pristine condition. Time slowed down for me the moment I arrived. I was greeted with a cool towel the moment I got out of my taxi. I was then escorted to the beautiful front lobby and I was given an excellent champaign while I waited to check in. They even asked me what I would like after my champaign. I had a pina coloda
Stayed 5 nights in May 2025

8/10 Good

Eric Jon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this property. The staff is great and the food is very good. The beach could be cleaned up from the sea weed. We will be back again.
Stayed 7 nights in May 2025

10/10 Excellent

Iulia

Stayed 7 nights in May 2025

8/10 Good

Michael Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Valentin Imperial Rivera Maya was a wonderful property
Stayed 4 nights in Mar 2024

10/10 Excellent

Sandra G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First visit but won’t be my last. Great service, great food. Beautiful resort.
Stayed 4 nights in May 2025

10/10 Excellent

Claire

Stayed 4 nights in May 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love VIM! Great food and plenty of resturants, bars, entertainment! Lots of planned activities, quiet pool and party pool! Great place to be! Sonia and Angel at the beach abr were wonderful. Joanna, Isreal, Carlos and Daniel on the Go Team are fantastic! We had a great dinner with Hugo at the french resturant! Thank you everyone!
Stayed 3 nights in May 2025

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was pretty average a little expensive for what you get.
Stayed 5 nights in Apr 2025

6/10 Okay

Lynett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. Don Julio bar was AMAZING. The ocean was not swimable which was a huge disappointment. Beach is rocky and full of seaweed. Pool is great but there is not enough shaded areas. Many seats were reserved with various belongings but no one was using. This needs to be monitored better. We had a great time but would not return to this resort due to the beach not being what we desired.
Stayed 4 nights in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Valentin Imperial was amazing! The staff provided great service. A majority of them seemed to enjoy their jobs, which adds to the experience. There were many food choices and they were all fantastic! I couldn’t tell you my favorite, because each restaurant was unique. The grounds were clean and filled with so many beautiful trees, plants and flowers. The beach is beautiful and it was incredibly relaxing and quiet. Time was also spent at the pool, where it’s a little more of a party scene, but that’s fine too. It was nice having a mix of playful music and activities or being at the beach away from that. I often like to book a new resort for each trip, but this place was so great that I think it would be hard to beat. Thank you, Valentín!
Stayed 7 nights in Apr 2025

10/10 Excellent

Eulalio Martinez

Stayed 4 nights in May 2025

10/10 Excellent

Dorothy, Crestview

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay from check in through departure. Staff was very friendly and helpful and the setting was beautiful. 10 out of 10 across the board
Stayed 4 nights in Apr 2025

10/10 Excellent

Christee

Stayed 4 nights in Apr 2025

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, friendly staff and service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We have been there three times and will definitely be returning for a fourth time!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Andrew Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was mine and my husband’s first time here and it was a great trip. The service from every single staff member was spectacular. It felt very safe. We drank top shelf liquor free of charge. The beach was beautiful and we never had an issue getting a cabana. The pools were nice but not really our vibe, as those were where the party animals were. I’m only 40, but preferred the quiet beach area over the party pool. There were also drink servers on the beach as well as close by bars. The food was mostly really good, but a lot of small portions. We got a basic room and it was plenty spacious. The resort itself was really beautiful. There were all kinds of animals casually roaming around. It is a big place but we had no issues with the amount of walking. Plus, it was big enough where it never felt crowded. Overall, I would highly recommend this place.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the experience at this resort exceeded all expectations. The staff were warm, welcoming, and attentive, making us feel like valued guests every step of the way. The property itself is beautiful and immaculately maintained grounds. They have activities all day long for guest.
Stayed 5 nights in Apr 2025

10/10 Excellent

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe we were if season but they should have
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I have ever been to!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed out vacation here. All of the staff were absolutely lovely and accomodating, the property and food were fabulous, and the experience was wonderful. Would absolutely stay here again!!
Stayed 4 nights in Apr 2025