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El Dorado Maroma, All & More Inclusive - Adults Only

Photo gallery for El Dorado Maroma, All & More Inclusive - Adults Only

A clear pool with lounge chairs and umbrellas, surrounded by palm trees and a thatched-roof structure.
Property video
An outdoor dining area with thatched roof, wicker furniture, and a view of the beach.
A beachside lounge with thatched roof, wooden deck, and two reclining chairs with towels.
A couple relaxing in a bathtub with a view of the ocean.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
The current price is NZ$838
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
Playa del Carmen, QROO
  • Place, Maroma Beach
    ‪5 min walk‬
  • Place, Quinta Avenida
    ‪25 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for JUNIOR SUITE - MORE INCLUSIVE

A modern hotel room with a large bed, a desk with a kettle, a ceiling fan, and a view of the outdoors.

JUNIOR SUITE - MORE INCLUSIVE

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for HONEYMOON SUITE

A balcony with a view of palm trees and the ocean, a wicker sofa, and a stone wall.

HONEYMOON SUITE

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, a ceiling fan, and a large window with curtains.

ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

  • Beach view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for PRIVATE POOL SUITE

A hotel room with a bed, desk, chair, and a balcony with a view.

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for SWIM UP SUITE

SWIM UP SUITE

SWIM UP SUITE

10.0 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT HAVEN SUITE

ROYAL RETREAT HAVEN SUITE

ROYAL RETREAT HAVEN SUITE

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT PRIVATE POOL SUITE

A hotel room with a bed, desk, chair, and a balcony with a view.

ROYAL RETREAT PRIVATE POOL SUITE

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT 1 BEDROOM STUDIO

A hotel room with a bed, desk, chair, TV, and a balcony with a view.

ROYAL RETREAT 1 BEDROOM STUDIO

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Maroma, All & More Inclusive - Adults Only. You'll be 7.4 km (4.6 mi) from Tres Rios Ecopark and 9.2 km (5.7 mi) from El Camaleón Mayakoba Golf Course. Highlights at this all-inclusive hotel include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Náay Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, MIO CUCCINA ITALIANA, serves Italian cuisine and is open for dinner. 24 SWIM-UP BAR is the hotel's own bar. Spend the day at the private beach and enjoy the on-site nightclub and gym. Plus you'll find free Wi-Fi in public areas and laundry facilities. Free cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Maroma hotel include Gran Coyote Golf and Quinta Avenida.

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • El Camaleón Mayakoba Golf Course - 13 min drive - 10.9 km
  • Tres Rios Ecopark - 14 min drive - 8.4 km
  • Quinta Avenida - 25 min drive - 20.1 km
  • Playa del Carmen Main Beach - 26 min drive - 20.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Seafood - ‬14 min drive
  • ‪Beach Bar - ‬14 min drive
  • ‪Sport Bar 24/7 - ‬13 min drive
  • ‪Cena Trattoria By El Faro - ‬12 min drive
  • ‪El Pajarito - ‬12 min drive

About this property

El Dorado Maroma, All & More Inclusive - Adults Only

El Dorado Maroma, All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma, All & More Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a fitness centre, a garden and a terrace. Free valet parking is available.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 149 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • Cooked-to-order breakfast (free)
  • Nightclub
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
El Dorado Maroma, All & More Inclusive - Adults Only offers 149 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Music library
  • Nightclub
  • Snorkelling
  • Volleyball

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

Is parking available at El Dorado Maroma, All & More Inclusive - Adults Only?

Yep, El Dorado Maroma, All & More Inclusive - Adults Only has free valet parking.

How much does it cost to stay at El Dorado Maroma, All & More Inclusive - Adults Only?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at El Dorado Maroma, All & More Inclusive - Adults Only on 20 Aug 2026 start from NZ$838, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Maroma, All & More Inclusive - Adults Only?

Yep, El Dorado Maroma, All & More Inclusive - Adults Only is a short 1-minute walk from Maroma Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at El Dorado Maroma, All & More Inclusive - Adults Only?

Yep, Náay Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does El Dorado Maroma, All & More Inclusive - Adults Only have a pool?

El Dorado Maroma, All & More Inclusive - Adults Only has 4 outdoor swimming pools.

What luxury perks are available at El Dorado Maroma, All & More Inclusive - Adults Only?

El Dorado Maroma, All & More Inclusive - Adults Only features a private beach, 2 beach bars and 4 outdoor pools.

What makes El Dorado Maroma, All & More Inclusive - Adults Only a romantic place to stay?

A hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at El Dorado Maroma, All & More Inclusive - Adults Only.

Is El Dorado Maroma, All & More Inclusive - Adults Only family-friendly?

No, El Dorado Maroma, All & More Inclusive - Adults Only is an adults-only property.

Does El Dorado Maroma, All & More Inclusive - Adults Only serve breakfast?

Yeah, complimentary cooked-to-order breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at El Dorado Maroma, All & More Inclusive - Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Dorado Maroma, All & More Inclusive - Adults Only?

Relax with a coldie at the 2 beach bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at El Dorado Maroma, All & More Inclusive - Adults Only?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at El Dorado Maroma, All & More Inclusive - Adults Only?

No, pets are not allowed.

El Dorado Maroma, All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 201 out of 246 reviews
Rating 8 - Good. 29 out of 246 reviews
Rating 6 - Okay. 11 out of 246 reviews
Rating 4 - Poor. 5 out of 246 reviews
Rating 2 - Terrible. 0 out of 246 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff service and food. A very well run quality resort
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was more than Excellent Very Helpful and Food was amazing as well overall best experience in Mexico so far
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort with the most friendly staff members! Spa & restaurants were definitely top tier experiences.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food! we loved it!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay!! We absolutely loved it
Stayed 12 nights in Feb 2026
Verified review

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was yummy and room service was so nice! We enjoyed the laid back atmosphere, was not overcrowded. The rooms were huge! pools clean and refreshing and the beach was beautiful. It was easy to get a cabana bed and Marco was amazing, helping get us a great spot anytime we asked :)
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, food is very good Would return again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid all inclusive for adults only.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding team and resort for our marriage retreat with nine couples. Thank you!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and impecable room service. Property itself was small and easy to navigate. Gift shop stayed open until 11pm which came in handy! Breakfast was great at both restaurants and the afternoon taqueria being open was fabulous! The beach was why we stayed here. Romantic and calm atmosphere. We loved our time
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Doanjun Nguyen

Liked: Cleanliness, amenities, property conditions & facilities
Location, service, staff, quality of food, calm beach and ocean.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Great food! Great staff (so helpful, and always available), absolutely gorgeous beach! Best place ever!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness
The room we had was quite lovely and clean. The staff all around the resort were friendly and extremely helpful with any requests.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Naomi

This hotel was amazing. Staff are so attentive and professional, food was amazing. We did the catamaran/snorkel and cenote free excursion included and were impressed with both. Loved the yoga!
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Jason

Liked: Cleanliness, staff & service
It’s going down hill over last few years needs maintenance overpriced
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Arly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words cannot describe how amazing this resort was. From the incredibly friendly and hospitable staff, especially Carlos during breakfast time. To the cleanliness of the whole entire area. There’s hard working people here maintaining the area, making sure it looks amazing! Every person behind the bars were so sweet and put love into each drink. Each meal was so fresh and made to perfection. Our house keeper Itzel made sure the room was clean and freshened up after our day at the beach. I will absolutely return and will recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

ARCHIBALD Waldo

Liked: Cleanliness, property conditions & facilities
The room was amazing and the staff is very friendly
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Matthew Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a great experience. Room and entire property are beautiful. Bartenders and activity directors made it fun. Meals are all cooked to order but service inside the restaurants is very slow. We plan to go back and take friends with us.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were outstanding. Luxury service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Victoria K

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice not great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly and attentive. I loved having a variety of restaurants to choose from. Room service was nice too, especially for the days we had an early excursion or were headed to the airport. Beach was beautiful. Drinks were strong.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Michael Clay

Liked: Cleanliness, amenities, property conditions & facilities
The place was fantastic! From the food to the cleanliness, to the staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The food was absolutely fantastic and the staff was so accommodating and super friendly. Our favorites were Leo, Carlos, Arturo and Gus. Just an unbelievable vacation. The beach is also one of the most beautiful beaches we have walked on.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment staff was fantastic as well as all the rest of the resort staff.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, amenities
Loved the property and the food was excellent!
Stayed 5 nights in Mar 2025

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