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El Taj Oceanfront & Beachside Condo Hotel

4.5 star property

Photo gallery for El Taj Oceanfront & Beachside Condo Hotel

Premium Condo, 3 Bedrooms, Ocean View | Private spa tub
Deluxe Penthouse, 2 Bedrooms, Partial Ocean View | Terrace/patio
Family Penthouse, 3 Bedrooms, Terrace | Exterior
Premium Condo, 3 Bedrooms, Ocean View | Beach/ocean view
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$303
includes taxes & fees
30 May - 31 May

Explore the area

View map
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Deluxe Condo, 1 King Bed, Private Bathroom

Deluxe Condo, 1 King Bed, Private Bathroom | Private kitchen

Deluxe Condo, 1 King Bed, Private Bathroom

9.0 out of 10
Wonderful
(21 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 211 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

Deluxe Condo, 2 Bedrooms, Kitchen | Jetted bathtub

Deluxe Condo, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(11 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 214 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Condo, 3 Bedrooms, Ocean View

Premium Condo, 3 Bedrooms, Ocean View | Private spa tub

Premium Condo, 3 Bedrooms, Ocean View

9.8 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 182 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Condo, 2 Bedrooms, Hot Tub

Premium Condo, 2 Bedrooms, Hot Tub | Balcony view

Premium Condo, 2 Bedrooms, Hot Tub

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Private Bathroom

Junior Suite, 1 King Bed, Private Bathroom | Room amenity

Junior Suite, 1 King Bed, Private Bathroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Condo, 1 Bedroom, Kitchen

Comfort Condo, 1 Bedroom, Kitchen | Terrace/patio

Comfort Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Terrace/patio

Family Condo, 2 Bedrooms, Garden View

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Penthouse, 2 Bedrooms, Hot Tub

Comfort Penthouse, 2 Bedrooms, Hot Tub | Terrace/patio

Comfort Penthouse, 2 Bedrooms, Hot Tub

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 214 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 234 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Playa del Carmen

A luxury stay in the heart of Playa del Carmen awaits you at El Taj Oceanfront & Beachside Condo Hotel. Within steps you'll find Quinta Avenida and Playa del Carmen Main Beach. Highlights at this boutique hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include Swedish massages, facials and mani/pedis. The restaurant, ASI Beach Club, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Hot tub as well as access to aerobics classes and yoga classes. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Downtown Playa del Carmen hotel include Quinta Alegría Shopping Mall and Mamitas Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪La Caprichoza - ‬4 min walk
  • ‪Dirty Martini Lounge - ‬2 min walk

About this property

El Taj Oceanfront & Beachside Condo Hotel

El Taj Oceanfront & Beachside Condo Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Taj Oceanfront & Beachside Condo Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Playa del Carmen hotel.

  • 57 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2008
  • Towels for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes dining tables. Beds feature premium bedding. Accommodation at this 4.5-star hotel has kitchens with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments and manicures and pedicures. The spa is open daily.

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Playa Palms Beach Hotel
Downtown Playa del Carmen
  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 1,820 reviews
The price is NZ$173
includes taxes & fees
3 June - 4 June
Playa Palms Beach Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ASI Beach Club
  • KOBMA

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Bicycles
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Stereo
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Cot (surcharge)
  • Dining table
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Spices
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 115 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 009-005-000259/2026

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Taj

El Taj Beachside

El Taj Oceanfront

El Taj Oceanfront & Beachside Condo Hotel

El Taj Oceanfront Beachside

Taj Oceanfront Beachside

Taj Oceanfront Beachside Condo Hotel

El Taj Oceanfront And Beachside Condo Hotel

El Taj Oceanfront Beachside Condo Hotel Playa del Carmen

El Taj Oceanfront Beachside Condo Hotel

El Taj Oceanfront Beachside Playa del Carmen

Taj Oceanfront si l Carmen

El Taj Oceanfront & Beachside

El Taj Oceanfront & Beachside Condo Hotel Hotel

El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen

El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at El Taj Oceanfront & Beachside Condo Hotel?

El Taj Oceanfront & Beachside Condo Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Taj Oceanfront & Beachside Condo Hotel?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at El Taj Oceanfront & Beachside Condo Hotel on 30 May 2026 start from NZ$303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Taj Oceanfront & Beachside Condo Hotel?

Yep, El Taj Oceanfront & Beachside Condo Hotel has a free self car park.

Are there any beaches close to El Taj Oceanfront & Beachside Condo Hotel?

Yep, El Taj Oceanfront & Beachside Condo Hotel is a short 1-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find motor boats.

Is there a spa on site at El Taj Oceanfront & Beachside Condo Hotel?

Yep, there is an onsite spa at El Taj Oceanfront & Beachside Condo Hotel. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does El Taj Oceanfront & Beachside Condo Hotel have a pool?

Yep, and guests love it! El Taj Oceanfront & Beachside Condo Hotel has 2 outdoor swimming pools. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at El Taj Oceanfront & Beachside Condo Hotel?

El Taj Oceanfront & Beachside Condo Hotel features 2 outdoor pools, a full-service spa and 2 restaurants.

What makes El Taj Oceanfront & Beachside Condo Hotel a romantic place to stay?

1 hot tub and beachfront dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at El Taj Oceanfront & Beachside Condo Hotel.

Is El Taj Oceanfront & Beachside Condo Hotel family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that El Taj Oceanfront & Beachside Condo Hotel is a hit with families.

Does El Taj Oceanfront & Beachside Condo Hotel serve breakfast?

Yeah, full breakfast is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at El Taj Oceanfront & Beachside Condo Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at El Taj Oceanfront & Beachside Condo Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Taj Oceanfront & Beachside Condo Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

El Taj Oceanfront & Beachside Condo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Susana, SAN PEDRO

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the penthouse and had everything needed for a comfortable stay. Only thing I would have liked was to have direct access to a beach that we could swim in.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 7 nights in Feb 2026

10/10 Excellent

bozena

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was beautiful, gorgeous property garden.
Stayed 6 nights in Feb 2026

10/10 Excellent

Ellen

Stayed 8 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

6/10 Okay

Alessandra Mac Carthy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is basic and is waterfront but does not have a beach. The staff is accommodating but nothing luxurious or stand out about the property
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Yes
Stayed 4 nights in Jan 2026

6/10 Okay

Bessie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was down the entire time and we had to move our luggage up and down 3 flights. They don't clean the rooms or change your towels, so if you're used to nicer places, this is not it. The shower also has sand in it, so not thoroughly cleaned. Location was okay, but would stay at a Marriott next time instead, higher quality and more predictable. The service was okay, but no one used any logic except the supervisor, they tried to charge us for a ride that never came at the airport - after we were waiting there for an hour. Would not recommend this place, it's not worth your money and I'm not sure why it gets good reviews.
Stayed 2 nights in Jan 2026

8/10 Good

Brady

Stayed 7 nights in Jan 2026

10/10 Excellent

Maryam

Stayed 5 nights in Jan 2026

10/10 Excellent

Scott

Stayed 3 nights in Jan 2026

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super helpful and friendly. Clean rooms
View from penthouse #357
Main pool
Front guest entrance
Stayed 6 nights in Jan 2026

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room. Comfortable bed, piping hot powerful shower, spacious veranda and tidy kitchen area. We had a really comfortable stay at this luxury boutique hotel. Beachside bar serves a great brunch and it was nice to sit on the sand with evening drinks.
Stayed 7 nights in Jan 2026

10/10 Excellent

Rahul

Stayed 2 nights in Dec 2025

10/10 Excellent

Elan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places I've ever stayed. Even though it's in a busy location, once you are inside the gates of the building, it feels very exoctic and secluded. Nicest room I've ever had.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Dec 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was comfortable and spacious. It even came with a washer and dryer. We had a great view of the ocean. Unfortunately we didn’t have enough time to try the hot tub. Our only complaint was noise from other guests m.
Stayed 3 nights in Dec 2025

10/10 Excellent

Indira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay in the Taj beachfront Hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Staff was great and t
Stayed 11 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We went there for my parents 50th anniversary. The elevator was broken, and my parents who were celebrating couldn't walk up the stairs. They did not have an extra room that we could trade until a few days later. Luckily my brother was staying there and we could trade with him for a few days and then they could get us a good room where the elevator was on the other side. We had an excellent stay and really enjoyed it there. It would have been nice though if they had attempted to fix the elevator once in the two weeks we were there though.
Stayed 14 nights in Oct 2025

10/10 Excellent

Esbeidy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My experience with El Taj was great! We were there in September.The service, the room and its amenities were incredible. It has a private parking garage. Room was clean, we had a family condo 2 twin beds in one room and a queen in another-very comfortable beds, full kitchen and living room to relax after a long day. It is walking distance to the beach and restaurants near by. Totally recommend El Taj and we would totally choose this hotel if we visit Playa del Carmen once again. Thank you!
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard, Gilbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
this was the most accomadating stay ever. the people are amazing. the room was gorgeous and the staff right on point. i cannot say enough. unfortunately my husband had a stroke while we were there. but the staff got an ambulance, got me to the hospital dailey and really helped through a trying time. i am so gratful to them. will always stay here when i am in playa del carmen
Stayed 4 nights in Dec 2025

10/10 Excellent

Suganthi

Travelled with family and small children
Liked: Cleanliness, amenities
Lovely staff wonderful facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Stayed 4 nights in Dec 2025

2/10 Terrible

Hongchang

Stayed 4 nights in Nov 2025