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Eurostars Hacienda Vista Real Hotel

3.5 star property
Hotel with free parking, 10-minute walk to Playacar Golf Club

Photo gallery for Eurostars Hacienda Vista Real Hotel

Front of property
1 bedroom, in-room safe, laptop workspace, soundproofing
Outdoor pool
Suite
Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry
The current price is NZ$146
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪14 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪7 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Double Room Classic

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Classic

  • 23 sq m
  • Sleeps 2

View all photos for Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Superior

  • 63 sq m
  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite

  • 90 sq m
  • Sleeps 2

View all photos for Triple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Triple Room Superior

  • 63 sq m
  • Sleeps 3

View all photos for Quadruple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Quadruple Room Superior

  • 63 sq m
  • Sleeps 4

View all photos for Triple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Triple Room Superior

  • 63 sq m
  • Sleeps 3

View all photos for Quadruple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Quadruple Room Superior

  • 63 sq m
  • Sleeps 4

View all photos for Quadruple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Quadruple Room Superior

  • 90 sq m
  • Sleeps 4

View all photos for Family Room -6 guests- Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room -6 guests- Superior

  • 90 sq m
  • Sleeps 6

View all photos for 2-Bedroom Apartment

1 bedroom, in-room safe, laptop workspace, soundproofing

2-Bedroom Apartment

  • 90 sq m
  • Sleeps 5

View all photos for Family Room -6 guests- Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room -6 guests- Superior

  • 90 sq m
  • Sleeps 6

View all photos for Deluxe Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Premium with Terrace

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Premium with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 63 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
  • 90 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (3 Adults)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room (3 Adults and 1 child)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (3 Adults and 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room (2 Adults and 2 children)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (2 Adults and 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Communicating Double Rooms 4 adults

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 4 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 2 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 4 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 5 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults + 1 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 5 adults + 1 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 1 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 4 adults + 1 child

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 2 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 3 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 3 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 3 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 2 adults + 3 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 2 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Queen Bed

Premium Double Room Single Use, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 1
  • 2 Double Beds

Royal Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room (2 Adults)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (2 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Multiple Beds (Communicating 2 Adults)

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room, Multiple Beds (Communicating 2 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Double Beds and 1 Queen Bed

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About the area

Playa del Carmen

At Eurostars Hacienda Vista Real Hotel you'll be 2 km (1.2 mi) from Playa del Carmen Main Beach and 1.7 km (1 mi) from Quinta Avenida. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a terrace and a garden. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Playacar hotel include Playacar Golf Club and within 30 minutes you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 8 min walk - 0.7 km
  • Playacar Beach - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km
  • Quinta Avenida - 19 min walk - 1.6 km
  • Playa del Carmen Main Beach - 7 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Il Portico - ‬5 min drive
  • ‪Cancun Pool Bar - ‬6 min drive
  • ‪Don Rafael - ‬5 min drive
  • ‪La brioche - ‬4 min walk
  • ‪Chilis Restaurant - ‬6 min drive

About this property

Eurostars Hacienda Vista Real Hotel

Hotel with free parking, 10-minute walk to Playacar Golf Club
As a guest of Eurostars Hacienda Vista Real Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the swim-up bar. Eurostars Hacienda Vista Real Hotel also features a garden, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2004
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Eurostars Hacienda Vista Real Hotel offers 77 air-conditioned accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Free airport shuttle
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The price is NZ$161
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eurostars Hacienda Vista Real Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7 AM to 5:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Eurostars Hacienda
Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real Hotel
Eurostars Hacienda Vista Real Hotel Playa del Carmen
Eurostars Hacienda Vista Real Playa del Carmen
Eurostars Vista Real
Hacienda Vista Real
Hacienda Vista Real Hotel
Hotel Eurostars Hacienda Vista Real
Hotel Hacienda Vista Real

Frequently asked questions

What is the cancellation policy at Eurostars Hacienda Vista Real Hotel?

Eurostars Hacienda Vista Real Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Hacienda Vista Real Hotel?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Eurostars Hacienda Vista Real Hotel on 30 Nov 2025 start from NZ$141.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Hacienda Vista Real Hotel?

Yep, Eurostars Hacienda Vista Real Hotel has a free self car park.

Are there any beaches close to Eurostars Hacienda Vista Real Hotel?

The closest beach to Eurostars Hacienda Vista Real Hotel is Playa del Carmen Main Beach (2.2 km).

Does Eurostars Hacienda Vista Real Hotel have a pool?

Eurostars Hacienda Vista Real Hotel has a pool. The pool is open 7 AM to 5:00 PM.

Is there a free airport shuttle available at Eurostars Hacienda Vista Real Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Eurostars Hacienda Vista Real Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Hacienda Vista Real Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Eurostars Hacienda Vista Real Hotel?

There isn't one on site, but Playacar Golf Club is a short 10-minute walk away.