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Grand Mayan

4.0 star property

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Exterior
Family Studio Suite | Terrace/patio
Exterior
Exterior
Terrace/patio

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View map
C. Federal Cancun Playa del Carmen Km.52, Playa del Carmen, QROO, 77710
  • Place, Paradise Beach
    ‪8 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪19 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

Family Studio Suite

  • Garden view
  • Sleeps 6
  • 1 King Bed

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About the area

Playa del Carmen

At Grand Mayan you'll be steps from Nicklaus Design Golf Course and 2.5 km (1.5 mi) from Playa Paraiso Golf Course. Highlights at this hotel include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Brio can include deep-tissue massages and hot stone massages along with access to the sauna and hot tub. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. .Attractions within a 20-minute drive of this 4-property class Playa del Carmen hotel include Tres Rios Ecopark and El Camaleón Mayakoba Golf Course.

What's nearby

  • Nicklaus Design Golf Course - 3 min walk - 0.3 km
  • Paradise Beach - 8 min walk - 0.7 km
  • Playa Paraiso Golf Course - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.4 km
  • Maroma Beach - 11 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • ‪La Laguna - ‬8 min drive
  • ‪Restaurante La Plaza - ‬7 min drive
  • ‪La Fuente -Lobby Bar - ‬7 min drive
  • ‪Star Café - ‬7 min drive
  • ‪Lobby Bar Acuarium - ‬15 min drive

About this property

Grand Mayan

Grand Mayan offers its guests 4 outdoor swimming pools and a 24-hour health club. There are 10 restaurants and 3 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at Grand Mayan.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 2 guestrooms or units
  • 10 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Grand Mayan offers 2 accommodations with private plunge pools and indoor private hot tubs. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include a safe and blackout curtains. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Brio. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 10 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Private plunge pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • Private plunge pool

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mayan

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Grand Mayan?

Grand Mayan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Grand Mayan?

The closest beach to Grand Mayan is Maroma Beach (3.4 km).

Is there a spa on site at Grand Mayan?

Yep, Brio is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like hot stone massages.

Does Grand Mayan have a pool?

Grand Mayan has 4 outdoor swimming pools.

What luxury perks are available at Grand Mayan?

Grand Mayan features 4 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with Hot tubs and private plunge pools.

What makes Grand Mayan a romantic place to stay?

A hot tub, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Grand Mayan.

Are there hot tubs in the rooms at Grand Mayan?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Grand Mayan?

No, Grand Mayan does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mayan?

Yep, Grand Mayan has 10 restaurants.

What time are check-in & check-out at Grand Mayan?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Grand Mayan?

No, pets and service animals are not allowed.

Is there a golf course on site at Grand Mayan?

There isn't one on site, but Nicklaus Design Golf Course is a short 12-minute walk away.

Grand Mayan Reviews