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Hotel Riu Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Buffet
Lobby
3 outdoor pools, pool umbrellas, pool loungers
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Sofa bed - double
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 34 sq m
  • Sleeps 4

Double Room Superior

  • 29 sq m
  • Sleeps 4

Double Room

  • 29 sq m
  • Sleeps 4

Suite Junior

  • 48 sq m
  • Sleeps 4

Double Room (M)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Sofa bed - double
Ceiling fan
Blackout curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Sofa bed - double
Ceiling fan
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room ( Kid Free | C)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (Kids Free | B2C-CA)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (M)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (E)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 1 King Bed

Junior Suite (E)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 4
  • 1 King Bed

Standard Double Room, Connecting Rooms (E)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room Standard with Sea View

  • Sleeps 3

Standard Double Room (U)

8.4 out of 10
Very good
(121 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • 48 sq m
  • Sleeps 4

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Playacar - All Inclusive. You'll be 2.3 km (1.4 mi) from Quinta Avenida and 2.6 km (1.6 mi) from Playa del Carmen Main Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages and mani/pedis. The buffet restaurant, The Palms, is open for breakfast, lunch and dinner. Anana is the property's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Playacar property include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Mayan Ruins of Playacar - 13 min walk - 1.1 km
  • Quinta Avenida - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪rosa roja - ‬4 min walk
  • ‪Turquesa - ‬4 min walk
  • ‪Sicilia - ‬8 min walk
  • ‪Bar Arrecife - ‬12 min walk

About this property

Hotel Riu Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Playacar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

What is the cancellation policy at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Playacar - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy services like massages.

Does Hotel Riu Playacar - All Inclusive have a pool?

Hotel Riu Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Playacar - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

Is Hotel Riu Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Playacar - All Inclusive is a hit with families.

Does Hotel Riu Playacar - All Inclusive serve breakfast?

You bet, free buffet breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Riu Playacar - All Inclusive?

No, Hotel Riu Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Playacar - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Playacar - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Playacar - All Inclusive?

There is a golf course next to Hotel Riu Playacar - All Inclusive.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mike, Ridgway

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning crew never left enough towels for us
Stayed 8 nights in Nov 2025

10/10 Excellent

Bruce, Fort Smith

Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Stayed 3 nights in Oct 2025

10/10 Excellent

Gonzalo

Stayed 4 nights in Oct 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean the staff was nice just a overall nice stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Spotless rooms friendly sero
Stayed 10 nights in Oct 2025

10/10 Excellent

Kim

Stayed 7 nights in Oct 2025

8/10 Good

James

Stayed 4 nights in Oct 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was beautiful and clean. Lovedddd it
Stayed 3 nights in Oct 2025

10/10 Excellent

Nikola

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 6 nights in Oct 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facility, extremely clean, plenty of employees covering buffets, bars, cleaning staff. Beach was cleaned of seaweed daily. I wish the water was clearer but that’s no fault of the hotel.
Stayed 7 nights in Oct 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and welcoming.
Stayed 7 nights in Oct 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except that in the rooms you can hear everything from the room next door.
Stayed 4 nights in Oct 2025

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about Riu Playacar. My son and I enjoyed every day we were there. We will definitely stay at this resort again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, the staff was awesome, our favorite part was the pool bar! Bring a tumbler for ice water to offset the all inclusive bars.
Stayed 9 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Pool bar was fun. Food had a variety of options. Highly recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nadia

Travelled with family and small children
Liked: Staff & service
The hotel has everything you need within hands. Rooms are basic but staff is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria, El Paso

Stayed 4 nights in Oct 2025

10/10 Excellent

JORGE HORACIO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Lovely staff and pretty good service. The food was really fantastic and a lot of variety to choose from.
Stayed 7 nights in Oct 2025

8/10 Good

Legard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very pretty property. A little dated. Some cracks. Freshly painted everywhere. Everyone we met was friendly and helpful. Especially Jonathan at reception, who was delightful. He seemed to be there from morning to night, almost every day. He was so friendly, and happy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay here at Riu Playacar! Our room had a balcony and would recommend it 100%. The staff is very friendly and attentive, our room service was great and of course everything outdoors was very clean. The food was good and many options to choose from, the activities were also great and the beach was spectacular!
Stayed 5 nights in Oct 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and food. All really good Beach.
Stayed 9 nights in Sep 2025

10/10 Excellent

Christian

Stayed 7 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food close to down town playa del carmen walkable
Stayed 4 nights in Jul 2025

10/10 Excellent

Erika Lidieth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was wonderful. The only thing that all the floors were wet and slippery. It was a hazard. Everything else was great!
Stayed 3 nights in Sep 2025