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Hotel Riu Playacar - All Inclusive

Property class: 3.5

Photo gallery for Hotel Riu Playacar - All Inclusive

An aerial view of a resort with multiple swimming pools, a beach, and palm trees.
A swimming pool with multiple lanes, surrounded by palm trees and lounge chairs.
A modern hotel with a red and white facade, palm trees, and a well-maintained lawn.
A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.
A buffet with various dishes including pasta, salads, and appetizers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪13 min walk‬

Room options

View all photos for Junior Suite (U)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room (M)

7.0 out of 10
Good
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (No balcony - M)

A hotel room with a bed, bedside table, and a large mirror with a floral design.

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (M)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (M)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (B2C-US)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, Ocean View (U)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(19 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (L)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (C)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room ( Kid Free | C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room ( Kid Free | C)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (Kids Free | B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • 1 King Bed

Junior Suite (E)

  • Sleeps 4
  • 1 King Bed

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (U)

8.4 out of 10
Very good
(141 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Playacar - All Inclusive. You'll be 2.3 km (1.4 mi) from Quinta Avenida and 2.6 km (1.6 mi) from Playa del Carmen Main Beach. .A day of pampering at Renova Spa can include massages and mani/pedis. The buffet restaurant, The Palms, is open for breakfast, lunch and dinner. Enjoy the 3 outdoor swimming pools, free kids' club and gym plus access to kayaking. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of free self parking.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
  • Playacar Golf Club - 8 min walk - 0.7 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Mayan Ruins of Playacar - 13 min walk - 1.1 km
  • Xaman Ha Aviary - 4 min drive - 1.8 km

Restaurants

  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪Turquesa - ‬4 min walk
  • ‪Hotel Riu Palace Riviera Maya - ‬7 min walk
  • ‪rosa roja - ‬4 min walk
  • ‪Restaurante Miramare - ‬12 min walk

About this property

Hotel Riu Playacar - All Inclusive

Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

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Property amenities

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Playacar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

Property Registration Number 008-007-003935/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

What is the cancellation policy at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Playacar - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy services like massages.

Does Hotel Riu Playacar - All Inclusive have a pool?

Hotel Riu Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Playacar - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

Is Hotel Riu Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Playacar - All Inclusive is a hit with families.

Does Hotel Riu Playacar - All Inclusive serve breakfast?

You bet, free buffet breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Riu Playacar - All Inclusive?

No, Hotel Riu Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Playacar - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Playacar - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Playacar - All Inclusive?

There is a golf course next to Hotel Riu Playacar - All Inclusive.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were very clean staff very friendly the food was great bars excellent
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for families
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location well maintain especially staff is great!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort and it was just what our family needed!!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing!! Overall amazing resort to stay at
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room and the amenities were great. We had the best teio.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and activities were excellent. House keeping was beyond excellent. Reception area staff excellent. All restaurants were excellent in services except in one where my party didn't receive good service. Overall the stay was very good and I recommend others to visit.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and the property is beautifully maintained
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and wonderful service
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly, smiling, and helpful staff, as well as the delicious food. The room was very clean and well maintained, which made my stay even more comfortable. The main area for improvement would be adding more entertainment and activities throughout the day and evening. I would definitely come back and highly recommend this resort to others. The wonderful staff, great food, and welcoming atmosphere made my stay very enjoyable.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, welcome staff, great food
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the other guess all were so friendly and kind, helpful. I can't recall a time when Everyone speaks to everyone. Beautiful, friendly staff/people.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had An Amazing solo trip. The staff were So welcoming and helpful. The amities and food were Amazing. When I walking into my suite, it smelt Sooooo Good! It was my 1st all inclusive and I will return. I can’t speak highly enough.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Best part was coming to a nice clean room after a day of activities. Dolores was the best.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant resort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. We felt safe and everything was clean. The food and drinks were great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was full of algae
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly Rooms are very clean. Go see Jorge at the swim up bar. He is excellent The shows were ok.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sargasso was pretty bad, the pools were very crowded and is the small resort and all pools are next to each other. We visited riu Yucatán and the entire family Have fun for the day. The staff is very nice, the food was good and different restaurants for you to enjoy.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bufet food was always the same.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, decent food and beautiful beach
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay and excellent food all around.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing special thanks to Bryan at the reception! Really enjoy my time at this hotel I’ll will come back for sure
Stayed 6 nights in May 2026