Occidental at Xcaret Destination - All Inclusive

4.0 star property
On private beach with 7 outdoor pools, near Xcaret Eco Theme Park

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Private beach, white sand, beach towels, beach massages
Premium bedding, down duvets, free minibar, in-room safe
7 outdoor pools, pool loungers, lifeguards on site
Situated on a grassy area, this thatched-roof gazebo offers a serene view of the ocean.
11 restaurants, dinner served, seafood

Popular amenities

  • All-inclusive
The current price is NZ$413
includes taxes & fees
31 Aug - 1 Sept

Explore the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Xcaret Eco Theme Park
    ‪16 min walk‬
  • Xplor Theme Park
    ‪3 min drive‬
  • Ferry to Cozumel
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(26 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.2 out of 10
Good
(40 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level)

8.4 out of 10
Very good
(16 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Studio Suite

7.6 out of 10
Good
(38 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room

8.0 out of 10
Very good
(372 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

7.6 out of 10
Good
(58 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Down duvet
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Occidental at Xcaret Destination - All Inclusive. Within a 30-minute stroll, you'll find Xcaret Eco Theme Park and Xplor Theme Park. Highlights at this beachfront property include 11 restaurants, 7 outdoor swimming pools and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The theme restaurant, El Pescador, serves seafood and is open for dinner. With 11 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 2 outdoor tennis courts, free kids' club and gym plus access to mini golf. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class Playa del Carmen property include Quinta Avenida and Playa del Carmen Maritime Terminal.

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Ferry to Cozumel - 5 min drive - 2.2 km
  • Playacar Golf Club - 10 min drive - 9.5 km
  • Playa del Carmen Main Beach - 12 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

On private beach with 7 outdoor pools, near Xcaret Eco Theme Park
Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Cool off in one of the 7 outdoor swimming pools at Occidental at Xcaret Destination - All Inclusive, and enjoy amenities such as a complimentary children's club and outdoor tennis courts.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a sauna, a fitness centre and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 765 guestrooms or units
  • 11 dining venues
  • 11 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping centre
  • Snorkelling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental at Xcaret Destination - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

What is the cancellation policy at Occidental at Xcaret Destination - All Inclusive?

Occidental at Xcaret Destination - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 31 Aug 2025 start from NZ$408.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental at Xcaret Destination - All Inclusive?

Yep, Occidental at Xcaret Destination - All Inclusive has a free self car park.

Are there any beaches close to Occidental at Xcaret Destination - All Inclusive?

The closest beach to Occidental at Xcaret Destination - All Inclusive is Playa del Carmen Main Beach (6.9 km).

Is there a spa on site at Occidental at Xcaret Destination - All Inclusive?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yep, and guests love it! Occidental at Xcaret Destination - All Inclusive has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Occidental at Xcaret Destination - All Inclusive have a waterslide?

No, there is no waterslide at Occidental at Xcaret Destination - All Inclusive, but Xenses Park is a short 15-minute walk away.

What luxury perks are available at Occidental at Xcaret Destination - All Inclusive?

Occidental at Xcaret Destination - All Inclusive features a private beach, 7 outdoor pools and a sauna. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Occidental at Xcaret Destination - All Inclusive a romantic place to stay?

A private beach and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Occidental at Xcaret Destination - All Inclusive.

Is Occidental at Xcaret Destination - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Occidental at Xcaret Destination - All Inclusive is a hit with families.

Does Occidental at Xcaret Destination - All Inclusive serve breakfast?

Yeah, our visitors give high marks to the free buffet breakfast here! Served daily from 7:00 AM to 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Occidental at Xcaret Destination - All Inclusive?

No, Occidental at Xcaret Destination - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental at Xcaret Destination - All Inclusive?

Yep, you can grab a meal at Occidental at Xcaret Destination - All Inclusive's onsite restaurant that serves seafood.

What time are check-in & check-out at Occidental at Xcaret Destination - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Occidental at Xcaret Destination - All Inclusive?

No, pets and service animals are not allowed.

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2376 out of 4680 reviews
Rating 8 - Good. 1081 out of 4680 reviews
Rating 6 - Okay. 649 out of 4680 reviews
Rating 4 - Poor. 311 out of 4680 reviews
Rating 2 - Terrible. 263 out of 4680 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a big resort a lot to see loved the animals.
Stayed 6 nights in Apr 2025

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was a really nice experience, lots of things to do and to keep you occupied. Breakfast Lunch and Dinner buffet's and service were excellent. We tried a couple of specialty restaurants, but the food quality and service were really lacking, we were disappointed.
Stayed 3 nights in Apr 2025

8/10 Good

Brenda Jean

Travelled with group
Liked: Cleanliness, staff & service
The power went out twice and the water was off for a while one day.
Stayed 7 nights in Mar 2025

10/10 Excellent

nelly

Travelled with family and small children
Todo excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Staff were so nice and friendly. A huge shout out to Samantha and Brian our concierge at Building 21. Also Moses from Belize our golf cart driver. And finally Roman at the Snack Bar for being so nice and great to chat with. Excellent service all around.
Stayed 5 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
There is wheelchair accessibility throughout the entire property, some buildings dont have an elevator so make sure to get a room near the lobby where there are two. And it's near most restaurants and stores. The property is beautiful specially if you like nature. There are plenty of choices for food and its pretty good, dont expect 5star restaurant quality on all of it but you will always find something you like. All the staff is really nice, any issues and they will make it right. There are several pools, very very big pools so there are choices for tranquility and there are choices for entertainment.
Stayed 7 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of walking-big place
Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel entouré de belle végetation et d'animaux sauvages. Endroit propre. Nourriture bonne. Check IN à revoir super lent avec plusieurs files d'attentes quand on arrive pour se faire servir, ils nous indiquent que c'est pas la bonne file et qu''on doit aller voir l'autre collègue. Café au lobby =payant ça aussi c'est un gros point négatif pour nous (surtout au prix qu'on paye pour une nuit! ) À tous les places qu'on a visité c'est le seul qu'il faut payer. Chambres bloc 10 (à côté du lobby très bruyant car proche du théatre et discothèque). Belle plage artificielle, on trouve toujours des chaises facilement. Bon service au bar de la plage. Personnel amical et serviable au buffet, bar, snack bar. On a aimé la proximité du parc XCaret on a pu revenir diner pendant notre journée de visite et revenir au parc par la suite.
Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this resort and the people are really amazing. The food is great. The only problem was the amount of carts and small trucks driving around. Too many and we had to get out of the way several times everyday to let them pass. Just walk! Also, the resort looks a little more tired as it ages so would be nice to see some upgrades. Highly recommend.
Stayed 9 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location.
Stayed 7 nights in Apr 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Emily Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

4/10 Poor

adalberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its a nature hotel
Stayed 7 nights in Apr 2025

8/10 Good

Ravivarman, redmond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of three families who took four royal rooms for six nights. Food and beach view from the restaurant awesome. Some of the waiters at Royal were not friendly to us since we had small children and they kept on spilling water on the table. We didn’t feel welcomed always. Royal front desk was friendly but untrained. I got locked out of my room almost everyday . They were not able to fix our bracelets to work properly. Xcarat unlimited was awesome which is why we chose this place . Landscape and grounds, and lagoon all are beautiful. We are at the main buffet once and beach cafe , snack bar once and then la Hacienda Mexican restaurant once. Food was alright but won’t exceed expectations in those places. Royal food is beyond awesome. What we paid for the rooms is just worth the food we got .
Stayed 6 nights in Apr 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing very helpful and friendly
Stayed 5 nights in Apr 2025

4/10 Poor

Katyiria

Travelled with partner
Disliked: Staff & service, amenities
Upon checking, no instructions and our bed sheets was dirty for three days no information how to move around the property and the luggage guy was very rude. .
Stayed 5 nights in Apr 2025

10/10 Excellent

Blake William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. The cove at the beach was a great chill spot
Stayed 8 nights in Apr 2025

10/10 Excellent

maria

Liked: Amenities, property conditions & facilities
Yes
Stayed 3 nights in Apr 2025

8/10 Good

Christina Lo

Liked: Cleanliness, staff & service
Room was clean, staff was really nice. The smell of certain parts of the resort was horrible.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and excellent customer service
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia Ivon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the xcaret park is beautiful and there is plenty to do without purchasing extras. If you want to rent a car i recommend doing so through one of the agencies in Playa del Carmen, youll save a ton of money and there are many beautiful sites to explore around the area, everything can be done without tour guides, and going at your own pace is much more enjoyable.
Stayed 6 nights in Apr 2025

8/10 Good

jemal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleased for first time in mexico
Stayed 4 nights in Apr 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jesse

Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa

Stayed 4 nights in Apr 2025