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The Fives Beach Hotel - Á la Carte All Inclusive

Property class: 4.5

Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

A resort with a large swimming pool, beach access, and palm trees.
Property video
A bar area with a patterned floor, wooden bar counter, and hanging pendant lights.
A beach scene with a wooden pier and a thatched-roof structure.
A person in a hot tub with a tiled interior and a small flower arrangement on the edge.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
The current price is NZ$502
includes taxes & fees
8 Oct - 9 Oct

Explore the area

View map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪14 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with two beds, a balcony, a TV, and a desk with a chair.

Deluxe Room

8.6 out of 10
Excellent
(18 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

A modern hotel room with a bed, a dining area, a sofa, a TV, and a balcony with curtains.

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

A modern hotel room with a large bed, a ceiling fan, a TV, and a sliding glass door to the outside.

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

A modern hotel room with a sofa, dining table, chairs, a TV, and a balcony with a view.

Two Bedroom Suite

7.6 out of 10
Good
(8 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

A modern hotel room with a TV, a sofa, a dining table, a kitchen area, and a view of a pool.

One Bedroom Swim Up Suite

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

A modern hotel room with a bed, bedside lamps, a ceiling fan, a TV, and a balcony with a view of greenery.

One Bedroom Penthouse Suite

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

A rooftop terrace with a hot tub, lounge chairs, and a dining area overlooking a lush landscape.

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

A rooftop terrace with a hot tub, lounge chairs, and a dining area.

Three Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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Playa del Carmen
  • On private beach
  • Pool
  • Spa pool
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9.4 out of 10, Exceptional, 8 reviews
The price is NZ$901
includes taxes & fees
7 Oct - 8 Oct
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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The Fives Beach Hotel - Á la Carte All Inclusive. You'll be 2.7 km (1.7 mi) from Gran Coyote Golf and 3.4 km (2.1 mi) from Punta Esmeralda Beach. .A relaxing day at The Spa by The Fives can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, SEA OLIVE - TRATTORIA, serves pizza and is open for lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 8 outdoor swimming pools and nightclub. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a shopping centre shuttle.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min drive - 8.5 km
  • Playa del Carmen Main Beach - 14 min drive - 8.8 km
  • Maroma Beach - 20 min drive - 16.1 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬20 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪La Laguna - ‬18 min walk
  • ‪La Locanda - ‬10 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At The Fives Beach Hotel - Á la Carte All Inclusive, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 14 dining venues
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The Spa by The Fives has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel - Á la Carte All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

What is the cancellation policy at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on 8 Oct 2026 start from NZ$502, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Fives Beach Hotel - Á la Carte All Inclusive has a free self car park and free valet parking.

Are there any beaches close to The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Fives Beach Hotel - Á la Carte All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, jet skiing and snorkelling. You can also find boat tours.

Is there a spa on site at The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Spa by The Fives is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

The Fives Beach Hotel - Á la Carte All Inclusive has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive features 3 poolside bars, 8 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Fives Beach Hotel - Á la Carte All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Fives Beach Hotel - Á la Carte All Inclusive.

Is The Fives Beach Hotel - Á la Carte All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that The Fives Beach Hotel - Á la Carte All Inclusive is a hit with families.

Does The Fives Beach Hotel - Á la Carte All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Fives Beach Hotel - Á la Carte All Inclusive?

No, The Fives Beach Hotel - Á la Carte All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Beach Hotel - Á la Carte All Inclusive?

Relax with a coldie at the 3 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves pizza.

What time are check-in & check-out at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Fives Beach Hotel - Á la Carte All Inclusive?

No, pets and service animals are not allowed.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 537 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding and very hospitable
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and clean great activities and people
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms family friendly
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the amount of wildlife on the property. All the food was good!
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff very friendly and helpful
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The property was beautiful, and we saw so much wildlife there! We will visit again!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place for relaxing. Some staff can improve hospitality.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond friendly. Spoke to some of them that are even working double shifts and always with a smile and their faces. Lovely amenities. Great Outdoor pools, great drinks. All around food was exceptional. Very Family friendly. Will definitely be back soon. 100% recommend.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful. Drinks were always readily available and breakfast options were pretty good.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort with great nightly entertainment and activities .
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good. Staff are amazing. Grounds are awesome. Food and drink fantastic. Literally have zero complaints.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautifully maintained, rooms and facilities were super clean and comfortable. Food was very delicious, lots of options. Staff were so friendly and welcoming. Pools and beachfront were perfect. Special recognition to Christian (who works the beach front) and Nico.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. The staff is very nice and helpful. We loved all the restaurants. We rented a Bali bed by pool but it rained a lot so didn’t get much use but thaT was only downfall of our trip
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 7 in our party and stayed in the 3 bedroom penthouse. Loved every second of it. There was something for everyone to do. Monkeys came to our balcony daily!!! Alexa kept a drink in our hand the entire time at the pool. We will definitely go back.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and willing to help us out. The pools were pretty nice and since som are a little hidden there were always some pretty empty ones if you don't want all the noice from the high energy pool. The only thing
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful for travelling as a family with children. There is entertainment for everyone. The restaurants, the staff, the amenities, and overall quality of service is outstanding. I'd definitely visit again in the future.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week as a family. The food and restaurants were quite adequate and good. The staff were friendly.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Just okay
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Will definitely be back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with three teenagers- amazing!
Stayed 3 nights in Dec 2025