The Fives Beach Hotel - Á la Carte All Inclusive

Property class: 4.5

Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

A resort with a large swimming pool, beach access, and palm trees.
Property video
A person in a hot tub with a tiled interior and a small flower arrangement on the edge.
A beach scene with a wooden pier and a thatched-roof structure.
A bar area with a patterned floor, wooden bar counter, and hanging pendant lights.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
The current price is NZ$520
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪14 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

Deluxe Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Two Bedroom Suite

7.6 out of 10
Good
(8 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

One Bedroom Swim Up Suite

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Penthouse Suite

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Three Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The Fives Beach Hotel - Á la Carte All Inclusive. You'll be 2.7 km (1.7 mi) from Gran Coyote Golf and 3.4 km (2.1 mi) from Punta Esmeralda Beach. Highlights at this all-inclusive property include 14 restaurants, 8 outdoor swimming pools and a full-service spa. .A relaxing day at The Spa by The Fives can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, SEA OLIVE - TRATTORIA, serves pizza and is open for lunch and dinner. With 3 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a shopping centre shuttle. .Sights within a 10-minute drive of this 4.5-property class The Fives property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min drive - 8.5 km
  • Playa del Carmen Main Beach - 14 min drive - 8.8 km
  • Xplor Theme Park - 21 min drive - 16.2 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Lizards Pool Bar & Terrace - ‬15 min walk
  • ‪Restaurante Riviera - ‬15 min walk
  • ‪Los Lirios - ‬18 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At The Fives Beach Hotel - Á la Carte All Inclusive, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 14 dining venues
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The Spa by The Fives has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel - Á la Carte All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

What is the cancellation policy at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on 13 Sept 2026 start from NZ$520, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Fives Beach Hotel - Á la Carte All Inclusive has a free self car park and free valet parking.

Are there any beaches close to The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Fives Beach Hotel - Á la Carte All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, jet skiing and snorkelling. You can also find boat tours.

Is there a spa on site at The Fives Beach Hotel - Á la Carte All Inclusive?

Yep, The Spa by The Fives is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

The Fives Beach Hotel - Á la Carte All Inclusive has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive features 3 poolside bars, 8 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Fives Beach Hotel - Á la Carte All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Fives Beach Hotel - Á la Carte All Inclusive.

Is The Fives Beach Hotel - Á la Carte All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that The Fives Beach Hotel - Á la Carte All Inclusive is a hit with families.

Does The Fives Beach Hotel - Á la Carte All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Fives Beach Hotel - Á la Carte All Inclusive?

No, The Fives Beach Hotel - Á la Carte All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Beach Hotel - Á la Carte All Inclusive?

Relax with a coldie at the 3 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves pizza.

What time are check-in & check-out at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Fives Beach Hotel - Á la Carte All Inclusive?

No, pets and service animals are not allowed.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 526 out of 1009 reviews
Rating 8 - Good. 226 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 67 out of 1009 reviews
Rating 2 - Terrible. 71 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brittany Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful. Drinks were always readily available and breakfast options were pretty good.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Kimaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort with great nightly entertainment and activities .
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tatum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful for travelling as a family with children. There is entertainment for everyone. The restaurants, the staff, the amenities, and overall quality of service is outstanding. I'd definitely visit again in the future.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Nabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week as a family. The food and restaurants were quite adequate and good. The staff were friendly.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Elbio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Will definitely be back.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Kate

Liked: Staff & service
Disliked: Cleanliness
Tons of amenities, friendly staff, food was ok, but rooms were not very up-kept - ours was dirty upon check-in, and it unfortunately took several requests over multiple days to get service (new towels/water/cleaning/etc.).
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and amenities were extremely amazing, also the restaurants were very good and I would certainly visit this resort again in the future. Now if the beach itself had more area and more sand (less rocks) it would have made our stay that much better. Thank you fives beach ⛱️ for the experience and I certainly will recommend you
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Tifaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and family had a wonderful time here during our stay in May 2026. The only thing I see need for improvement with is the food options. But overall a wonderful experience.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Thomas Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were constantly cleaning, keeping the whole resort spotless. Food overall was decent, not the best you’re going to get, but pretty good for an all inclusive. Particularly enjoyed Mestizo & the Thai restaurant. The tacos by the pool at lunch were great!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with three teenagers- amazing!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! We will most definitely be back!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Anne Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort as this is my second time. The only issue was reso system needs to be improved for restaurants. And seaweed problem but I understand that’s across the coastal line
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this property is amazing. Food is excellent. Entertainment excellent. Staff pretty awesome. Pools excellent. Rooms nice! The only negatives would be rooms smelled super musty....and the beach too rocky with too much algae.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
The room was dated. Some cabinets were broken, shower and tubs were older with dirty fixtures. Pools were nice but some bars were also dated and dirty. The restaurants were great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Chloé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Fives Beach Hotel & Residences. The service was truly outstanding and had the most helpful and attentive staff we’ve ever experienced. Every interaction felt warm and genuine, and the team consistently went above and beyond. We also really appreciated the thoughtful touches, like the constant supply of bottled water in the room, which made a big difference in comfort. The property itself is beautiful, with lush greenery and a strong connection to nature that makes it feel peaceful and well-maintained. Overall, a wonderful experience driven by exceptional service and a stunning setting!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunningly beautiful. Felt like living inside a nature reserve, but with all the luxery services you would expect. Teenagers loved the swim out room. Would return!!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach had lots of seaweed, staff did their best to try to keep up. Food overall needs improvement and better options.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Was there two weeks for a wedding that went well.The food was great with many options. Great staff! Also went for pickleball that I never got to play. First resurfacing going on first week. The second week all 3 courts were reserved from 8 am to 12 Dream trips club. In my opinion should have left at least had one court available for open play.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marin

Liked: Cleanliness, amenities, property conditions & facilities
The many pools
Stayed 7 nights in Feb 2026