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Ocean Riviera Paradise All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Photo gallery for Ocean Riviera Paradise All Inclusive

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View from property
Eden Junior Suite Ocean View | Beach/ocean view
11 restaurants, breakfast, lunch, dinner served; French cuisine
Outdoor wedding area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Room service
  • Parking included
  • Housekeeping
The current price is NZ$385
includes taxes & fees
3 Sept - 4 Sept

Explore the area

View map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Bathrobes
Hairdryer
  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(16 reviews)

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Bathrobes
Hairdryer
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Bathrobes
Hairdryer
Free bottled water
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Bathrobes
Hairdryer
Free bottled water
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Sofa bed
Ceiling fan
  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
Satellite channels
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Bathrobes
Hairdryer
Free bottled water
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 135 sq m
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Bathrobes
Hairdryer
Free bottled water
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Hairdryer
Free bottled water
  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Bathrobes
Hairdryer
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
Satellite channels
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Standard Room, Non Smoking

Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(93 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Hairdryer
Free bottled water
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(103 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Riviera Paradise All Inclusive. Within just a 15-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Highlights at this beachfront property include 11 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Despacio can include hot stone massages and Swedish massages along with facials, body treatments and reflexology. The bistro, Blue Moon, serves French cuisine and is open for dinner. With 5 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the 3 outdoor tennis courts, free water park and nightclub. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free children's club. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Playa del Carmen property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 9 min drive - 8.4 km
  • Punta Esmeralda Beach - 11 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Sunset restaurant - ‬16 min walk
  • ‪Mamma Mia - ‬15 min walk
  • ‪Privilege Lounge - ‬15 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Conference rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

What is the cancellation policy at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on 3 Sept 2025 start from NZ$385.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Riviera Paradise All Inclusive?

Yep, Ocean Riviera Paradise All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Ocean Riviera Paradise All Inclusive?

Yep, Ocean Riviera Paradise All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Riviera Paradise All Inclusive?

Yep, Despacio is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Ocean Riviera Paradise All Inclusive have a pool?

Yep, and guests love it! Ocean Riviera Paradise All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive features 5 poolside bars, 5 outdoor pools and a full-service spa.

Is Ocean Riviera Paradise All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Ocean Riviera Paradise All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Riviera Paradise All Inclusive?

No, Ocean Riviera Paradise All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Riviera Paradise All Inclusive?

Relax with a coldie at the 5 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Ocean Riviera Paradise All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Riviera Paradise All Inclusive?

No, pets are not allowed.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1222 out of 2405 reviews
Rating 8 - Good. 599 out of 2405 reviews
Rating 6 - Okay. 308 out of 2405 reviews
Rating 4 - Poor. 143 out of 2405 reviews
Rating 2 - Terrible. 133 out of 2405 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donella

Travelled with family
Liked: Amenities
Loved the location and the staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine Zimmerman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property. We have stayed in Mexico four times now, and this was by far our favorite. We upgraded to privilege and had an amazing time. Adrian was our butler and did an amazing job at booking our food reservations and tending to us. They even delivered milk for our baby daily. Our little one had a great time at their pools and slides. The staff here was so friendly and helpful. We really enjoyed the privilege lounge and food! The dinners here were so great! We would definitely recommend Adrian to be your butler!
Stayed 5 nights in May 2025

10/10 Excellent

Danil Igorevich, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort staff are the best.
Stayed 8 nights in May 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seria bueno toboganes para aldultos o mas recreacion para adultos.
Stayed 7 nights in May 2025

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

6/10 Okay

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities
i didn't like most of the food that i try it didn't feel 100 % real and the alcoholic drinks had artificial flavors not good the sodas in the room refrigerator also were bad quality. The staff were very nice most of them. There was just like two person that probably were having a bad day. i saw two roaches in two different restaurants but i didn't want to be a party pooper i didn't say anything tp staff. If you would like to ask me more questions about my stay i'll be happy to answer them.
Stayed 5 nights in May 2025

8/10 Good

tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Rizalyn Romelo, Hatfield

Stayed 3 nights in May 2025

8/10 Good

Alida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Ocean Riviera Paradise for a week. Its a nice resort with some fun activities available such as bowling, tennis and a moneky sanctuary. I would say the dinner options were good but not the best i've had when ive visited other resorts. The resort itself is large, so it never feels crowded. We were upgraded to the master suite which was very large for 2 people, but we appreciated the space. We had a personal butler his name was Felipe, he was amazing and always quick to reply to pur questions bia whats app. He went over and beyond to decorate our bedroom for my husband's surprise birthday. He never pressured us into purchasing anything extra and was kind and attentive when needed. His service gave us comfort knowimg he would be able tohelp.with pur dinner reservations or for anything we meeded assistance with. Thank you Felipe for your kindness and exceptional service! Alida And Chuck
Stayed 7 nights in May 2025

8/10 Good

Lisa, Elk Ridge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road going into the resort is covered in trash, an abandoned toilet, debri, etc. once you got on resort it was fine, but super sketchy entering into the resort
Stayed 7 nights in Apr 2025

8/10 Good

Rostislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Glafira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
manager Fernando was very attentive and friendly. He helped to solve all the issues. The food in the restaurant was tasty, but a bit salty. The room was cleaned
Stayed 4 nights in May 2025

8/10 Good

Preeti

Liked: Property conditions & facilities
It was awesome to stay there. Great staff, rooms were very clean. My room was on the top flour and it was hard to get it cool. AC could have been a little better
Stayed 3 nights in May 2025

8/10 Good

Efrain

Liked: Cleanliness, amenities, property conditions & facilities
Restaurants by reservation food was amazing, buffet was average
Stayed 5 nights in May 2025

6/10 Okay

Christopher Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have all restaurants open you have to figure out when one was open and would not close down figure out what was open next so that you could get a meal the buffet did not have a lot of selection
Stayed 5 nights in Apr 2025

10/10 Excellent

Slan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at Ocean Riviera Paradise. Food, drinks, and service were all excellent—all staff going above and beyond to provide the best experience. Shout out to Lisandro, our concierge, for ensuring we had everything we needed to make our stay perfect :-). If I had to nitpick, we had some problems with our rooms AC and the restaurants were uncomfortably warm.
Stayed 6 nights in May 2025

6/10 Okay

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Ocean Riviera Paradise All Inclusive was a wonderful and relaxing experience. The resort is spacious, clean, and beautifully landscaped, making it a perfect getaway spot. The variety of restaurants and bars meant there was always something new to try, and the food was generally very good, especially the à la carte options. The beach area was well-maintained, and the pools were a great place to unwind with plenty of loungers and entertainment. What stood out most was the range of amenities and activities offered—everything from shows and water sports to a bowling alley and coffee shop. The staff were friendly and hardworking, especially the entertainment team who kept things lively throughout the day. I also appreciated the family-friendly sections as well as quieter areas for adults, making it a good balance for different types of travelers. Check-in was a bit slow, and there were occasional delays in room service. Some areas of the resort felt a bit understaffed during peak times, especially at the buffet. Additionally, while the resort is large and offers a lot, it can feel spread out and sometimes required quite a bit of walking or waiting for a shuttle. Overall, I had a great time and would recommend Ocean Riviera Paradise for couples, families, or groups looking for a fun and relaxing all-inclusive experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mariely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Ocean Riviera Paradise in Playa del Carmen! The resort was beautiful, with clean, spacious rooms and a variety of pools and restaurants to enjoy. The staff was friendly and helpful, and the. There were plenty of activities and entertainment options, making it the perfect spot for both relaxation and fun. I highly recommend it to anyone visiting Playa del Carmen.
Stayed 4 nights in May 2025

10/10 Excellent

Timour, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Our trip was amazing!
Stayed 5 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service by staff. Clean rooms. Amazing restaurant diversity and food quality.
Stayed 7 nights in Apr 2025

8/10 Good

Kimberly, suisun city

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

4/10 Poor

Adelaide

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Virgen

Stayed 5 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation location, not a party resort but very social and friendly atmosphere.
Stayed 6 nights in Apr 2025