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Aparthotel

Playa Palms Beach Hotel

4.0 star property
On private beach with outdoor pool, near Quinta Avenida

Photo gallery for Playa Palms Beach Hotel

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, laptop workspace, blackout curtains
Premium bedding, in-room safe, laptop workspace, blackout curtains
Beach/ocean view
Private beach, white sand, beach umbrellas, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Explore the area

View map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Premium bedding
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Premium bedding
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Private kitchen

Apartment, 1 Bedroom, Garden View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Premium bedding
  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Premium bedding
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Premium bedding
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Partial Sea View

  • 25 sq m
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Sea View

  • 33 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard with Partial Sea View

  • 38 sq m
  • Sleeps 4

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About the area

Playa del Carmen

Playa Palms Beach Hotel puts you in the heart of Playa del Carmen, within steps of popular attractions like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this beachfront aparthotel include a private beach, an outdoor swimming pool and in-room kitchenettes. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a furnished balcony or patio and an espresso maker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. Free bottled water, a ceiling fan and a safe are also available. .This beach aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a garden and dry cleaning/laundry services. Each morning continental breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 4-property class Downtown Playa del Carmen aparthotel, attractions include Mamitas Beach and Playa del Carmen Maritime Terminal.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪La Caprichoza - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1997
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Playa Palms Beach Hotel?

Playa Palms Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Playa Palms Beach Hotel?

Yep, Playa Palms Beach Hotel is a short 1-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Playa Palms Beach Hotel have a pool?

Yep, and guests love it! Playa Palms Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Playa Palms Beach Hotel?

This property features a private beach, as well as premium bedding and an espresso maker.

What makes Playa Palms Beach Hotel a romantic place to stay?

A private beach, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Playa Palms Beach Hotel.

Does Playa Palms Beach Hotel serve breakfast?

Yeah, guests give a thumbs up to the continental breakfast here! Served daily from 7:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Playa Palms Beach Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Playa Palms Beach Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Playa Palms Beach Hotel?

No, pets and service animals are not allowed.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 968 out of 1766 reviews
Rating 8 - Good. 491 out of 1766 reviews
Rating 6 - Okay. 167 out of 1766 reviews
Rating 4 - Poor. 61 out of 1766 reviews
Rating 2 - Terrible. 79 out of 1766 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Saeed

Liked: Cleanliness, property conditions & facilities
The room condition was not good. The sink had problem, door was not getting locked. The beach side was occupied by the boats
Stayed 1 night in Nov 2025

8/10 Good

olga

Stayed 1 night in Nov 2025

6/10 Okay

ariel, Panama

Travelled with partner
Liked: Property conditions & facilities
Staff great very helpful Room condition there is a lot of flies no idea where they came from as we had the room close at all times. The bed mattress is a hard one so don’t be looking for a comfy bed Location and view is amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely smaller place in a great location- staff are lovely and the rooms are spacious and comfortable. Very friendly helpful staff and good small beach with lovely views
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Staff was excellent. Room was clean and comfortable. Location, location location! Will stay here again.
Stayed 3 nights in Nov 2025

8/10 Good

teresa

Liked: Cleanliness, property conditions & facilities
Me gusto mucho regreso pronto
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcelle

Stayed 2 nights in Oct 2025

10/10 Excellent

karely

Liked: Cleanliness, room comfort
Loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Zanna

Stayed 1 night in Oct 2025

8/10 Good

Mario

Liked: Cleanliness

Beach front

It was not the greatest beach hotel they have small boats park in the front of the hotel also there us no parking space
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, room comfort
Check-in was friendly and professional and helpful. The room was clean and comfortable. The view was amazing. Breakfast was really good and it was brought to the room. We ate our breakfast on the balcony looking out to the beach.The staff was amazing. My only concern was a sprial staircase which wasn't a problem but could have been Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Serge

Liked: Cleanliness, property conditions & facilities
Nice place, friendly staff, atv parking right out front
Stayed 4 nights in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, property conditions & facilities
Friendly and professional stuff. Great noises -proof windows which is necessary if you are not a night-party person. AC worked great.
Stayed 4 nights in Oct 2025

8/10 Good

Fernanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
The picture on Expedia was very deceiving, I thought I was going to get a partial view of the beach and a bigger room. I can see the beach if I poked my head out the balcony. Also, my room didn’t have a hammock, which was something that sold me on the room. The room wasn’t clean, I had a dirty towel and pillowcase. The location was decent and close to Quinta Avenida, I felt safe walking at night. There’s a club right across the street, “La Vaquita” you can’t hear what’s going on at night, the hotel was very quiet and peaceful. Oh! You have to make sure you tell that what you want for breakfast, if you don’t, they won’t bring anything out. Not even if your order was the same the last nights. This is a decent inexpensive place. But I wouldn’t stay there again.
The entrance was nice
Dirty towel
Dirty pillowcase
Stayed 4 nights in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
Small private beach. Super clean. Incredible staff. Incredible sunrises.
Stayed 11 nights in Sep 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Zanna

Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place and affordable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry Morton

Liked: Cleanliness, property conditions & facilities
Charming property in excellent location, close to restaurants, bars, shopping & beach
Stayed 4 nights in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Beach view
Stayed 5 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
The sunrise is gorgeous here. The staff is excellent. It's a quiet, safe place with everything within walking distance. I rebooked to stay longer.
Stayed 4 nights in Sep 2025

8/10 Good

Erwin

Stayed 3 nights in Sep 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like vacation to family
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, room comfort

Dreamy - Fell Asleep to the Waves

The place is really cute, the view from my room was amazing. I left the screen door open at night, and fell asleep to the sound of the waves lapping on the sand - I had the most restful sleep. There is no elevator, I was on the 3rd floor, and I had a a couple pieces of heavy luggage they helped me with. There is a Nespresso coffee maker with the pods, I was so happy about that. The hammock on the terrace was comfy.
Stayed 2 nights in Sep 2025