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Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Exterior
Property video
Lobby sitting area
Preferred Club Honeymoon Suite | Terrace/patio
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
The current price is NZ$1,277
includes taxes & fees
8 Mar - 9 Mar

Explore the area

View map
Carretera Federal 307 Chetumal-Cancún, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Maroma Beach
    ‪1 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪9 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
  • Partial ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double | View from room

Preferred Club Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

Junior Suite Ocean View Double

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front | View from room

Preferred Club Junior Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Tropical View King

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Junior Suite Tropical View Double

Junior Suite Tropical View Double

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean View King

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out Tropical View

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Swim Out Tropical View

9.8 out of 10
Exceptional
(54 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | View from room

Preferred Club Junior Suite Ocean View King

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Junior Suite Swimout

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite

Preferred Club Honeymoon Suite

Preferred Club Honeymoon Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(20 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
  • Partial ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Swim Out

Presidential Suite Swim Out

Presidential Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
  • Ocean view
  • 174 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite

Preferred Club Ocean Front Swim Out Governor Suite

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive. You'll be 2.6 km (1.6 mi) from Maroma Beach and 10.9 km (6.8 mi) from El Camaleón Mayakoba Golf Course. Highlights at this all-inclusive property include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, El Patio Casual Elegance, serves Mexican cuisine and is open for dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site nightclub and gym. 7752 square feet (720 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Maroma property include Puerto Morelos Beach and Quinta Avenida.

What's nearby

  • Maroma Beach - 1 min drive - 0.4 km
  • Playa Paraiso Golf Course - 9 min drive - 4.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 5.0 km
  • Paradise Beach - 12 min drive - 5.3 km
  • Nicklaus Design Golf Course - 13 min drive - 6.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪El Pajarito - ‬6 min drive
  • ‪Preferred Beach Club - ‬4 min drive
  • ‪Rhapsody Cocktail Bar - ‬13 min drive
  • ‪La Brisa Buffet Restaurant - ‬15 min drive

About this property

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). At Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 410 guestrooms or units
  • 4 levels
  • 8 dining venues
  • 8 bars or lounges
  • Conference rooms
  • 7752 sq ft of conference space
  • 720 sq. m of conference space
  • Nightclub
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers 410 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and free minibar items. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux Casual Elegance
  • El Patio Casual Elegance
  • Himitsu Casual Elegance
  • Portofino Casual Elegance
  • Seaside Casual Elegance

Things to do

  • 2 outdoor pools
  • Archery
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Cooking classes
  • Ecotours
  • Evening entertainment
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Music library
  • Nightclub
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,752 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in certain restaurants.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Secrets Maroma Beach Riviera Cancun
Cancun Secrets Maroma Beach Riviera
Maroma Beach All Inclusive
Maroma Beach Secrets
Secrets Beach Riviera Cancun All Inclusive
Secrets Cancun Maroma Beach
Secrets Maroma Beach
Secrets Maroma Beach All Inclusive
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In

Frequently asked questions

What is the cancellation policy at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive on 8 Mar 2026 start from NZ$1,276.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

The closest beach to Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is Maroma Beach (0.5 km).

Is there a spa on site at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, there is an onsite spa at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive have a pool?

Yep, and guests love it! Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive.

Is Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive family-friendly?

No, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, only service animals are allowed.

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1164 out of 1436 reviews
Rating 8 - Good. 175 out of 1436 reviews
Rating 6 - Okay. 67 out of 1436 reviews
Rating 4 - Poor. 12 out of 1436 reviews
Rating 2 - Terrible. 18 out of 1436 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

6/10 Okay

Kelly

Stayed 4 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 3 nights in Nov 2025

10/10 Excellent

misty

Liked: Cleanliness, staff & service, property conditions & facilities
The service was outstanding, grounds were immaculate, the food and drinks were overflowing. This place is top tier!
Stayed 5 nights in Nov 2025

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful and the staff are super helpful. There are lots of amenities to enjoy. It is well worth the money that you will spend.
Stayed 5 nights in Oct 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty beautiful resort and the service is amazing the only downgrade is the mosquitos it’s so much and annoying, I understand it’s because of the nature of the area but other than that it’s perfect
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff exceeded my expectations.
Stayed 5 nights in Oct 2025

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ 5/5 – Exceptional Stay! I had a wonderful experience at this hotel. From the moment I arrived, the staff were friendly, welcoming, and always ready to help. The check-in process was smooth and efficient. My room was spotless, comfortable, and beautifully decorated, with all the amenities I needed for a relaxing stay. The location was perfect — close to local attractions, restaurants, and public transport. I also appreciated the delicious breakfast buffet each morning, which offered plenty of fresh and tasty options. Overall, this hotel exceeded my expectations in every way. I highly recommend it to anyone looking for great service, comfort, and value. I’ll definitely stay here again on my next visit!
Stayed 3 nights in Oct 2025

10/10 Excellent

Cheryl, Prince George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
Stayed 7 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Paradise
Stayed 3 nights in Sep 2025

6/10 Okay

Molly

Liked: Cleanliness
Stayed 7 nights in Oct 2025

6/10 Okay

Janisfer

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room cleaned late everyday but every single person was nice. The hibachi restaurant opened late, left us outside with the mosquitoes, and gave a tablespoon of rice and vegetables. Needed access to golf carts and the Boudreaux food was very subpar but staff was nice.
Stayed 4 nights in Oct 2025

6/10 Okay

Daniel, Houston

Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Secrets Maroma was excellent!! great staff no complaints resort food cleanliness top notch Only one thing the road into the resort is bombed out you never get a second chance at first impressions.... Secrets you might wanna fix that road in buy a grader and backfil that road.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lacretia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how attentive all the staff were
Stayed 4 nights in Oct 2025

8/10 Good

David Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach.
Stayed 4 nights in Aug 2025

8/10 Good

Conitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Javier

Stayed 5 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

6/10 Okay

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First the bad and this is why we will never return to this resort. This resort could have been literally in the middle of the desert and it wouldn’t have made any difference. It is a stamped out Hyatt(which I didn’t know before I got there) There was no local culture or theme in the rooms. The only culture was the buffet where they have some Mexican dishes. This resort was advertised as all-inclusive, 5 star resort, HA! No way! No alcohol in the rooms, ok a couple of mini-beers and a bunch of soda. You could get top shelf at the outside bars. The beef at all restaurants was so tough that I stopped ordering it and sent it all back, prime rib was tasteless and tough, rib eye had gristle and no taste. When I brought it up to management and suggested they get a better cut of meat, the response was “ we’ll have them soak it in pineapple juice longer” not hey, for $700+/day, you’re right, we can do better. Anyway the whole, all inclusive was very disappointing and did not meet the standard of other 5 star all inclusive I have been to. Swim up bar was nice although some of the underwater barstools are showing signs of rusting and staining the pool. Room and room staff was amazing. Turn down service and cleaning was top notch. Spa was WAAAAAY overpriced, $250USD/hr for a massage? That said the amenities were very nice. Hydrotherapy, sauna, and steam room were all very nice as were the lay out and staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Gloria Angelica Macias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025