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The Gallery Apartments

Property class: 3

Photo gallery for The Gallery Apartments

2 outdoor pools, an infinity pool, pool umbrellas, pool loungers
40-inch flat-screen TV with satellite channels, TV
Sun deck
Staircase
In-room safe, individually decorated, individually furnished, desk

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Av Constituyentes esquina, 15 Avenida Nte Mz 79, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Premier Apartment, 2 Bedrooms

Terrace/patio

Premier Apartment, 2 Bedrooms

  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

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About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at The Gallery Apartments. Within just a 10-minute stroll, you'll find popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at The Gallery Spa can include deep-tissue massages and hot stone massages along with access to the sauna and steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, kids' club, sauna and kids' swimming pool. A meeting room and a business centre are among the business amenities offered. Other amenities include a free manager's reception, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Within a 20-minute walk of this 3-property class Downtown Playa del Carmen hotel, attractions include Mamitas Beach and Playacar Beach.

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Central Square - 6 min walk - 0.6 km
  • Mamitas Beach - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Po Thai Restaurant - ‬3 min walk
  • ‪Suerte De Churro - ‬1 min walk

About this property

The Gallery Apartments

The Gallery Apartments offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily.

Business amenities include a business centre and a meeting room. A children's pool, a rooftop terrace, and spa services are also featured at the family-friendly The Gallery Apartments. Self parking is free.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 guestroom or unit
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Air-conditioned accommodation at The Gallery Apartments is accessible via exterior corridors and offers a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan.

The Gallery Spa has 2 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Library
  • Playground
  • Rooftop pool
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at The Gallery Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Gallery Apartments Hotel
The Gallery Apartments Playa del Carmen
The Gallery Apartments Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at The Gallery Apartments?

The Gallery Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Gallery Apartments?

Yep, The Gallery Apartments has a free self car park.

Are there any beaches close to The Gallery Apartments?

Yep, The Gallery Apartments is a short 8-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling and fishing.

Is there a spa on site at The Gallery Apartments?

Yep, The Gallery Spa is available for guests. It has a steam room and a sauna. You'll enjoy services like hot stone massages.

Does The Gallery Apartments have a pool?

The Gallery Apartments has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Gallery Apartments?

The Gallery Apartments features a rooftop pool, a full-service spa and a 24-hour health club.

What makes The Gallery Apartments a romantic place to stay?

A lounge bar and rainfall showerheads help set the scene for a sizzling getaway at The Gallery Apartments.

Is The Gallery Apartments family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that The Gallery Apartments is a hit with families.

Is there a free airport shuttle available at The Gallery Apartments?

No, The Gallery Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at The Gallery Apartments?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Gallery Apartments?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Gallery Apartments?

No, pets and service animals are not allowed.

The Gallery Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mel, Dundee, Scotland

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The lady who met us to check us in had great communication throughout our stay. The room we hired was small and had a linked door to the main apartment which we didnt like and so she came back the next day and offered us a studio with a small kitchenette. (Which we paid the difference) Good location only 5 minute walk to 5th Avenue. Small things could improve - 1. No iron in small apartment 2. Wifi password wasn't correct and had to message to get it 3. Coffee machine available but no mugs in room 4. Limited hot water in shower, only lasts a few minutes.
Stayed 4 nights in Sep 2020

10/10 Excellent

Antonio, Tijuana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente y hermoso hotel . Solo les sugeriría cambiar los colchones por unos más cómodos. Todo increíble
Stayed 8 nights in Oct 2020

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Son unos bandidos tengan cuidado

Pague dos dias, mi vuelo salió demorado.Intenté comunicarme y absolutamente nadie responde..Tuve que dormir en otro lugar...Al dia siguiente me presenté en los condominios y las personas de recepción no tenían ninguna informacion de mi reserva...Me dijeron que como son departamentos tenía que comunicarme directamente con los dueños..Jamas respondieron insisto..Me robaron mi dinero y hoteles.com se limito simplemente a enviarles un correo...
Stayed 2 nights in Sep 2020