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Viva Azteca by Wyndham, A Trademark Resort

Property class: 4

Photo gallery for Viva Azteca by Wyndham, A Trademark Resort

An aerial view of a resort with a central swimming pool, palm trees, and a circular structure.
Property video
A rustic building with a thatched roof, hanging lanterns, and a large carved stone.
An outdoor dining area with tables set for guests, surrounded by lush greenery and a thatched roof structure.
An aerial view of a resort with a large pool, multiple beachside lounge areas, and a beachfront.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$662
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪6 min walk‬

Room options

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • Garden view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • Garden view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Garden, 1 King Bed, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a balcony with a table and chairs.

Superior Garden, 1 King Bed, Non-Smoking

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, a chair, and a view of greenery outside.

Superior Garden, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(31 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, and a chair. There is a balcony with a view of palm trees and a pool.

Superior Ocean, 2 Queen Beds, Non-Smoking

  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Pool, 1 King Bed, Non-Smoking

A hotel room with a bed, a desk, a chair, a nightstand, a TV, and a view of a pool and palm trees.

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a balcony with a view of palm trees, and a purple chair.

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

A hotel room with a large bed, a TV mounted on the wall, a bench, and a view of the garden through the sliding doors.

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Viva Azteca by Wyndham, A Trademark Resort. You'll be just steps from Playacar Golf Club and within a 30-minute stroll of Quinta Avenida. Highlights at this beachfront property include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The buffet restaurant, El Nopal, is open for breakfast, lunch and dinner. El Cenote is the property's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 6534 square feet (607 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Playacar property include Gran Coyote Golf and Xplor Theme Park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 2 min walk - 0.2 km
  • Playacar Beach - 6 min walk - 0.6 km
  • Mayan Ruins of Playacar - 6 min walk - 0.6 km
  • Xaman Ha Aviary - 14 min walk - 1.2 km
  • Quinta Avenida - 4 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪Turquesa - ‬6 min walk
  • ‪Cupcake Cafe - ‬18 min walk
  • ‪La Barra Artesanal - ‬5 min walk
  • ‪Sicilia - ‬14 min walk

About this property

Viva Azteca by Wyndham, A Trademark Resort

Viva Azteca by Wyndham, A Trademark Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Azteca by Wyndham, A Trademark Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this property measures 6534 square feet (607 square metres) and includes conference space. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Viva Azteca by Wyndham, A Trademark Resort. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4-star Playa del Carmen property is smoke free.

  • 339 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 6534 sq ft of conference space
  • 607 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viva Azteca by Wyndham, A Trademark Resort offers 339 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,534 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Azteca by Wyndham, A Trademark Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Frequently asked questions

What is the cancellation policy at Viva Azteca by Wyndham, A Trademark Resort?

Viva Azteca by Wyndham, A Trademark Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Azteca by Wyndham, A Trademark Resort?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Viva Azteca by Wyndham, A Trademark Resort on 24 Aug 2026 start from NZ$662, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Azteca by Wyndham, A Trademark Resort?

Yep, Viva Azteca by Wyndham, A Trademark Resort has a free self car park.

Are there any beaches close to Viva Azteca by Wyndham, A Trademark Resort?

Yep, Viva Azteca by Wyndham, A Trademark Resort is a short 9-minute walk from Playacar Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find water sports equipment and boat tours.

Is there a spa on site at Viva Azteca by Wyndham, A Trademark Resort?

Yep, there is an onsite spa at Viva Azteca by Wyndham, A Trademark Resort. It has a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Viva Azteca by Wyndham, A Trademark Resort have a pool?

Yep, and guests love it! Viva Azteca by Wyndham, A Trademark Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Viva Azteca by Wyndham, A Trademark Resort?

Viva Azteca by Wyndham, A Trademark Resort features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes Viva Azteca by Wyndham, A Trademark Resort a romantic place to stay?

Couples spa treatments and poolside dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Viva Azteca by Wyndham, A Trademark Resort.

Is Viva Azteca by Wyndham, A Trademark Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Azteca by Wyndham, A Trademark Resort is a hit with families.

Is there a free airport shuttle available at Viva Azteca by Wyndham, A Trademark Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Viva Azteca by Wyndham, A Trademark Resort?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Azteca by Wyndham, A Trademark Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Viva Azteca by Wyndham, A Trademark Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Viva Azteca by Wyndham, A Trademark Resort?

There is a golf course next to Viva Azteca by Wyndham, A Trademark Resort.

Viva Azteca by Wyndham, A Trademark Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sharon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great price
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, incredibly clean, tasty food, and a beautiful beach!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience as a family with a 5 and 8 year old.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Dahlia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly people and amazing beach
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Stew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific place for an all-inclusive holiday. Resort is a bit dated but extremely well maintained and very clean. Staff were awesome and food was much better than we’ve experienced at similar resorts. A lot of kids and young families. Definitely recommend this place.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Decent Food
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, catamarans, nightly shows, and bartenders were all excellent features.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

A Vivienne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff!
Husband’s 67th Birthday!
Birthday at at à la carte Mexican restaurant.
Beautiful statues on property!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Tami-Rae

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff,
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff and beach
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Guadalupe Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was comfortable, clean, and quiet. Not a huge resort but big enough with plenty amenities. The outdoor bar and outdoor seating area near the pool area have a beautiful view to the ocean. The servers in the buffet and bartenders were so attentive and great.The bed and pillows in our room were very comfortable. This resort is also within walking diatance to the famous 5th avenue. I would definitely return to stay at this resort.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ujjaval

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time. Their Christmas celebrations were fabulous!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

sorinela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious , clean , no elevator . Food was good ,enough variety , pool was very nice , water warm . Enough chairs on the beach .Very easy to navigate , small resort a bit traditional but still in good shape , walking distance to Playa del Carmen .
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Greg L

Liked: Cleanliness, amenities, property conditions & facilities
Maids kept rooms spotless.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Anthony Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place.
Stayed 8 nights in Jul 2025
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities
The bathrooms need an update
Stayed 5 nights in Mar 2026
Verified review

4/10 Poor

Safae El

Disliked: Staff & service
I got bitten by bed bugs
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Charlla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room ,amazing foid& beds great service aimed to please .
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, many activities, great staff, great food!
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, rooms are large, comfy beds and super friendly staff. Food quality is good and excellent variety in the buffet. Drink quality varies, wine is ok, cocktails are terrible, as in most all- inclusive hotels, not the best quality liquor and they artificial syrups. Mango margarita was undrinkable. Non-motorised water sports are included, which is very nice. We couldn't make the most of it due to weather though.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Great resort
Stayed 10 nights in Apr 2025
Verified review

10/10 Excellent

carmen Rosa

Liked: Cleanliness
Excellent service beautiful hotel
Stayed 5 nights in Jun 2025