Save

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Where to?

Dates

November 2025

December 2025

5 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive
Bar
24/7 front desk
Housekeeping
Spa

includes taxes & fees

1 Dec - 2 Dec

Explore the area

Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

Place, Piste Cyclable sur Paseo Xaman-Ha
‪5 min walk‬
Place, Playacar Beach
‪11 min walk‬
Place, Playacar Golf Club
‪11 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Garden View

28 sq m
Sleeps 4

Room Superior With Ocean View

28 sq m
Sleeps 4

Room Deluxe With Garden View

28 sq m
Sleeps 4

Room Superior With Garden View

28 sq m
Sleeps 4

Room Deluxe With Garden View

28 sq m
Sleeps 4

Room Superior With Ocean View

28 sq m
Sleeps 4

Superior Garden, 1 King Bed, Non-Smoking

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

36 sq m
Sleeps 3
1 King Bed

Superior Garden, 2 Queen Beds, Non-Smoking

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

36 sq m
Sleeps 4
2 Queen Beds

Deluxe, 2 Queen Beds, Non-Smoking

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

40 sq m
Sleeps 4
2 Queen Beds

Superior Ocean, 1 King Bed, Non-Smoking

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

36 sq m
Ocean view
Sleeps 3
1 King Bed

Superior Ocean, 2 Queen Beds, Non-Smoking

Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

36 sq m
Ocean view
Sleeps 4
2 Queen Beds

Accessible Room, 1 Queen Bed, Non-Smoking

Wonderful

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

36 sq m
Sleeps 2
1 Queen Bed

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

Sleeps 3
1 King Bed

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

Sleeps 4
2 Queen Beds

Room Superior With Pool View

28 sq m
Sleeps 4

About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Viva Maya by Wyndham, A Trademark All Inclusive Resort. You'll be 2.6 km (1.6 mi) from Quinta Avenida and 3.2 km (2 mi) from Playacar Golf Club. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The buffet restaurant, La Terraza, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Playacar property include Xplor Theme Park and Gran Coyote Golf.

What's nearby

Playacar Golf Club - 11 min walk - 1.0 km
Playacar Beach - 14 min walk - 1.2 km
Quinta Avenida - 5 min drive - 2.5 km
Xplor Theme Park - 6 min drive - 5.6 km
Xcaret Eco Theme Park - 10 min drive - 7.4 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

‪Viva Wyndham Maya - ‬1 min walk
‪Bar Arrecife - ‬14 min walk
‪rosa roja - ‬6 min walk
‪La Terraza - ‬1 min walk
‪Turquesa - ‬8 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Viva Maya by Wyndham, A Trademark All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Maya by Wyndham, A Trademark All Inclusive Resort offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 18977 square feet (1763 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the family-friendly Viva Maya by Wyndham, A Trademark All Inclusive Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen property.

604 guestrooms or units

3 levels

5 dining venues

3 bars or lounges

Conference rooms

18977 sq ft of conference space

1763 sq. m of conference space

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Conference space

Coffee in lobby

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Bellhop

Smoking in designated areas

Water dispenser

Bar by the pool

Viva Maya by Wyndham, A Trademark All Inclusive Resort offers 604 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies. 55-inch LED televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Pool
All-inclusive
Spa
Kids pool

includes taxes & fees

1 Dec - 2 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Free self parking on site

Food and drink

3 bars/lounges
5 restaurants
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cosmopolita by Viva
Hacienda Don Diego
La Terraza
Miramare
Portofino

Things to do

3 outdoor pools
Archery
Beach volleyball
Beach yoga
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Outdoor tennis court
Playground
Rock climbing
Rowing/canoeing
Sauna
Scuba diving
Tennis lessons
Windsurfing

Family friendly

3 outdoor pools
Children's games
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Mini-fridge
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

18,977 square feet of conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Garden
On the beach
On the waterfront
Pool loungers
Terrace

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No lift
Tile flooring in room
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant

3 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch LED TV with premium cable channels

Food and drink

Mini-fridge

Access via exterior corridors
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Viva Maya by Wyndham, A Trademark All Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on 1 Dec 2025 start from NZ$763.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yep, Viva Maya by Wyndham, A Trademark All Inclusive Resort has a free self car park.

Are there any beaches close to Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yep, Viva Maya by Wyndham, A Trademark All Inclusive Resort is a short 14-minute walk from Playacar Beach. Fun beach activities include yoga, volleyball and snorkelling.

Is there a spa on site at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yep, there is an onsite spa at Viva Maya by Wyndham, A Trademark All Inclusive Resort. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Yep, and guests recommend it! Viva Maya by Wyndham, A Trademark All Inclusive Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Viva Maya by Wyndham, A Trademark All Inclusive Resort features 3 outdoor pools, a full-service spa and 5 restaurants.

What makes Viva Maya by Wyndham, A Trademark All Inclusive Resort a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Viva Maya by Wyndham, A Trademark All Inclusive Resort.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Viva Maya by Wyndham, A Trademark All Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, pets and service animals are not allowed.

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Denisse

Travelled with family

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved Viva Maya! The restaurant staff were so welcoming and helpful. On the first day staff was readily available to answer any questions we had.

Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent is my 4th time stayin there

Stayed 4 nights in Jul 2025

6/10 Okay

Enmanuel, Lumberton

Travelled with family and small children

10 Aug 2025

Disliked: Staff & service, amenities, property conditions & facilities

No beverages in mini fridge like most resorts. The Mexican restaurant was good, but we thought that they would have more of a taco variety. The Italian restaurant had no pasta options as far as regular spaghetti with meatballs and sauce. The buffets for breakfast lunch and dinner had a lot of options. However there was some very weird combinations like nachos with a bunch of different stuff for breakfast. We did like that there was a snack bar opened all night long. The café had a lot of good pastries and different beverages like cappuccinos, espresso, and coffee.

Stayed 4 nights in Aug 2025

2/10 Terrible

Librada

8 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible food. Old

Stayed 5 nights in Aug 2025

10/10 Excellent

Adrian De la

Travelled with family

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean

Stayed 3 nights in Aug 2025

2/10 Terrible

Tia

Travelled with family

3 Aug 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The WiFi was horrible. I asked for the room phone & toilet to be fixed multiple times and wasn’t.

10/10 Excellent

Hector, Rowlett

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

8/10 Good

Johannes

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2025

10/10 Excellent

Claudia

30 Jul 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Ralph

28 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

ANA

Travelled with family

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nos gusto mucho el hotel, muy comodo, todas las instalaciones muy bonitas y los empleados muy amables.

Stayed 5 nights in Jul 2025

10/10 Excellent

James Oliver

Travelled with family

26 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful Staff which helped make this an amazing stay. Highly recommend this resort.

Stayed 6 nights in Jul 2025

4/10 Poor

Merelin Monserrat

Travelled with family

26 Jul 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

Costumer service was not the best, at the restaurants and front desk

Stayed 11 nights in Jul 2025

4/10 Poor

Matthew

Travelled with family

23 Jul 2025

Disliked: Staff & service, property conditions & facilities

Traveled with 9 people, ages 15 to 70. We booked 5 rooms. • Check in process - confusing and they acted like we were inconveniencing them. • Rooms: 1) a handle literally fell off the room door upon opening & they said they’d have it fixed in 15 minutes. We waited for over an hour to fix & had to remind them. 2) 1st day there there was no running water on our whole level. 3) Patios are TINY - like 2’ by 4’. 4) Air conditioning barely kept up. 5) Don’t expect normal toiletries, they only provide shampoo and shower gel. 6) Beds are comfortable. 7) Mini fridges are not stocked. • Cellular and Wi-Fi - horrible service for internet, calls and texts. It was impossible to stay in touch with the rest of our party. • Beach - terrible with sargassum & the smell was horrendous. Although I won’t fault the resort for Mother Nature’s doings. It’s probably nice other times of the year. Plenty seating. • Pool - standard. Plenty seating. • Check out process - AWFUL. If you don’t have every single scrap of required stuff they charge you! It’s their way of nickel-and-diming you! Lost a towel key? $20 USD. Lost a room key? $10 USD. They even cut off your bracelet & if you don’t have it (say it’s the last night and it’s bothering you so you remove it) it’s $10. They give you a tiny scrap of paper when you finish checking out and if you don’t have that when you get into your transportation, it’s like they won’t let you leave. Just awful to be scrambling for that kind of thing on the way out.

Stayed 6 nights in Jul 2025

2/10 Terrible

Francisco

Travelled with family

21 Jul 2025

Disliked: Staff & service, amenities

My family and I were genuinely excited to visit Viva Maya Resort. I traveled with my wife, two children (ages 18 and 21), and two 18-year-old nephews. We chose this resort because of the beautiful beach and the potential for a relaxing getaway — but from the moment we arrived, our experience has been frustrating and deeply disappointing. We arrived from Chicago at 11am after a long day of travel, leaving our home at 3am. We stood in the heat for hours waiting for our room, which wasn’t ready until 3pm. During that time, we were never offered a welcome drink, never asked if we needed help with our bags, and were passed by several bellboys who didn’t even acknowledge us. At check-in, the overwhelmed employee was drenched in sweat, clearly unsupported, and gave us a look that made us feel completely unwelcome. There is no real air-conditioned area to cool off in this intense heat. Yes, the coffee shop has A/C, but it barely seats 20 people — completely inadequate for the number of guests waiting hours for rooms. Once we did get our room, we were pleased with the cleanliness and setup — no complaints there. However, basic things like no conditioner in the bathroom raised questions about the overall guest experience. From 11am yesterday until 10am today — not one staff member has asked if we’d like a drink. The beach cabanas and shaded areas are beautiful, but are exclusive to VIP guests only. We weren’t even allowed to buy 1 same food at buffet daily limited choices

Stayed 3 nights in Jul 2025

10/10 Excellent

Temitope

Travelled with group

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed the all inclusive services : excellent meals ,beach sports especially the sailing and the staff were professional. I felt safe there ,used their safety box. Enjoyed my tours outside the resort too . Great arrangement by the concierge and I got gift 😍👍

Adult pool at viva maya Wyndham , so much fun and drinks was readily available

Bicycle was available. Got one and played round with it

Boat sailing was fun too @vivamaya Wyndham resort

Stayed 5 nights in Jul 2025

8/10 Good

Mark W

Travelled with family and small children

17 Jul 2025

Liked: Amenities

Great resort, good food, nice location, easy access to Playa Del Carmen. Only downfall is seaweed on the beach is horrible. Best to go Oct to April.

Stayed 7 nights in Jul 2025

10/10 Excellent

Zulfia, SAN DIEGO

13 Jul 2025

Stayed 10 nights in Jun 2025

4/10 Poor

Eralda

Travelled with family and small children

13 Jul 2025

There was no air conditioner anywhere but the rooms. The ocean was super dirty and smelled horrible. Mini fridge in the room was empty. There was no water or any other drinks. The only good thing was the entertainment thing. You could go at the onsite restaurants only based on how many nights you were staying at the resort. The food was OK. I wouldn’t return there again.

Stayed 6 nights in Jun 2025

10/10 Excellent

Fahira

Travelled with partner

12 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like everything

Stayed 10 nights in Jul 2025

8/10 Good

Philip

12 Jul 2025

Liked: Amenities

Stayed 6 nights in Jun 2025

4/10 Poor

legna

Travelled with family

12 Jul 2025

Disliked: Staff & service, amenities, property conditions & facilities

As an experienced traveler customer service was the worse ever. No explanation from staff when questions ask or rational of their answers compared to other facilities I have been. For a hotel chain with great expectations I was dumbfounded.

Stayed 4 nights in Jul 2025

8/10 Good

Charles

7 Jul 2025

Stayed 6 nights in Jun 2025

6/10 Okay

Ernesto

6 Jul 2025

Liked: Staff & service

Stayed 7 nights in Jun 2025

6/10 Okay

Richard

4 Jul 2025

Stayed 5 nights in Jun 2025

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room Superior With Garden View

Room Superior With Garden View

View all photos for Room Superior With Ocean View

Room Superior With Ocean View

View all photos for Room Deluxe With Garden View

Room Deluxe With Garden View

View all photos for Room Superior With Garden View

Room Superior With Garden View

View all photos for Room Deluxe With Garden View

Room Deluxe With Garden View

View all photos for Room Superior With Ocean View

Room Superior With Ocean View

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Highlights

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking

Highlights

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

Superior Ocean, 1 King Bed, Non-Smoking

Highlights

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

Accessible Room, 1 Queen Bed, Non-Smoking

Highlights

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

View all photos for Room Superior With Pool View

Room Superior With Pool View

You may also like

The Royal Haciendas All Inclusive

About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Awards and affiliations

Similar properties

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions