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Viva Maya by Wyndham, A Trademark Resort

Property class: 3.5

Photo gallery for Viva Maya by Wyndham, A Trademark Resort

An aerial view of a resort with multiple swimming pools, beach access, and palm trees.
Property video
A hot tub with a thatched roof, surrounded by lounge chairs and potted plants.
An aerial view of a resort with multiple buildings, a central pool, and a beach with sun loungers.
An aerial view of a beach with rows of blue lounge chairs, palm trees, and a few sailboats.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$594
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪6 min walk‬

Room options

View all photos for Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room

  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room

  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room

  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Garden, 1 King Bed, Non-Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors through a sliding door.

Superior Garden, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(22 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, and a TV.

Superior Garden, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(46 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, and a view of greenery through a sliding door.

Deluxe, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors.

Superior Ocean, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

A hotel room with two beds, a balcony, and a view of palm trees.

Superior Ocean, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors.

Accessible Room, 1 Queen Bed, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors.

Superior Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

A hotel room with two beds, a balcony, and a view of palm trees.

Superior Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Viva Maya by Wyndham, A Trademark Resort. You'll be just steps from Playacar Golf Club and within a 30-minute stroll of Quinta Avenida. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The buffet restaurant, La Terraza, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Playacar property include Gran Coyote Golf and Xplor Theme Park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 2 min walk - 0.2 km
  • Playacar Beach - 6 min walk - 0.6 km
  • Mayan Ruins of Playacar - 6 min walk - 0.6 km
  • Xaman Ha Aviary - 14 min walk - 1.2 km
  • Quinta Avenida - 4 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪Turquesa - ‬6 min walk
  • Cupcake Cafe
  • ‪La Barra Artesanal - ‬5 min walk
  • ‪Sicilia - ‬14 min walk

About this property

Viva Maya by Wyndham, A Trademark Resort

Viva Maya by Wyndham, A Trademark Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Maya by Wyndham, A Trademark Resort offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 18977 square feet (1763 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the family-friendly Viva Maya by Wyndham, A Trademark Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen property.

  • 604 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 18977 sq ft of conference space
  • 1763 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Viva Maya by Wyndham, A Trademark Resort offers 604 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies. 55-inch LED televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cosmopolita by Viva
  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Tennis lessons
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,977 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Some LED lighting used
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Maya by Wyndham, A Trademark Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Maya by Wyndham, A Trademark Resort?

Viva Maya by Wyndham, A Trademark Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark Resort?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark Resort on 14 Sept 2026 start from NZ$594, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Maya by Wyndham, A Trademark Resort?

Yep, Viva Maya by Wyndham, A Trademark Resort has a free self car park.

Are there any beaches close to Viva Maya by Wyndham, A Trademark Resort?

Yep, Viva Maya by Wyndham, A Trademark Resort is a short 9-minute walk from Playacar Beach. Fun beach activities include yoga, volleyball and snorkelling.

Is there a spa on site at Viva Maya by Wyndham, A Trademark Resort?

Yep, there is an onsite spa at Viva Maya by Wyndham, A Trademark Resort. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Viva Maya by Wyndham, A Trademark Resort have a pool?

Yep, and guests recommend it! Viva Maya by Wyndham, A Trademark Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Viva Maya by Wyndham, A Trademark Resort?

Viva Maya by Wyndham, A Trademark Resort features 3 outdoor pools, a full-service spa and 5 restaurants.

What makes Viva Maya by Wyndham, A Trademark Resort a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Viva Maya by Wyndham, A Trademark Resort.

Is Viva Maya by Wyndham, A Trademark Resort family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Viva Maya by Wyndham, A Trademark Resort is a hit with families.

Is there a free airport shuttle available at Viva Maya by Wyndham, A Trademark Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Viva Maya by Wyndham, A Trademark Resort?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Maya by Wyndham, A Trademark Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viva Maya by Wyndham, A Trademark Resort?

No, pets and service animals are not allowed.

Viva Maya by Wyndham, A Trademark Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tamra Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all-inclusive!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Brian E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff, clean rooms with great AC. very nice beach.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kahina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very beautiful time
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff have stayed here before and they never disappoint
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Nicoleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Viva Maya many times and this place has captured our hearts for good. We feel like home at Viva Maya and even though we've been here a lot there's always something new to do. Staff is amazing, place is clean and people are always nice. It's a very family friendly place, the vibes are just so good. Can't wait to visit again!
Stayed 8 nights in Nov 2025
Verified review

8/10 Good

Urszula

Liked: Cleanliness, staff & service, amenities
very nice stay, hospitable, basic rooms ok, shower pressure ok, beautiful beach and layout, lots of activities, restaurant food ok, would definitely go again
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was full of activities for all ages. The cafe was my favorite. The coffee was amazing!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Evelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for fun all day everyday this is the place to be. You will find a lot to do here there are a lot of activity throughout the day, shows, and much more. The room was amazing and clean, the staff were very helpful and friendly. This hotel is very close to the beach, they have multiple pools and they also have a kid zone with a mini pool for them. The food and drinks ever great! I would recommend this place to anyone who enjoys a good time!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ashley Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Food was great.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent maid service as always. Super nice staff across the board. Good quality drinks and treats at the coffee shop. Restaurants were all good. Our favourite was the Cosmopolitan.
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

John Collin

Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing, the food and drink were good, and the beach was breathtaking. We will definitely going back!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and activities at Viva Maya are very good. The resort is very nice and has a beautiful beach with plenty of chairs for all guests. The food is good as well. The restaurants are nicely decorated and special. The only negatives are: small hotel rooms that seem dated and poor internet.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Claudia Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort. Everything was accessible and close enough to walk to in 5 minutes. Rooms were clean and staff were wonderful and helpful. The beach was beautiful and plenty of chairs for everyone. We loved the food and coffee bar. Our only suggestion would be for more bar staff as the lines were long for drinks in all areas. Would definitely recommend this resort!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean. Staff works incredibly hard. The roped off area for Wyndham Club (time share) members was a little over the top. We noticed that nobody was a member of that exclusive group and those segregated areas sat unoccupied such as the Private beach area and dining areas. Very weird.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Drinks were good quality, need more restrooms closer to beach
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Stacey Renee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff and great location Good entertainment and great beach
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness
Excellent
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Francesco

Liked: Cleanliness
Nice room friendly people great location
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

ALEXANDER

Liked: Cleanliness, amenities
We come for the beach, and its great here: white sand, always could get a beach lounger. Workers cleaned what the sea spits out every morning.
Stayed 6 nights in Feb 2026
Verified review

2/10 Terrible

Elisabeth Annamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food was terrible. The alcohol was in plastic bottles and the only "high end" was absolute and baileys for members only. Staff was great and entertaining/helpful. Place was clean.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and very friendly! Special thanks to Horacio for his assistance in helping us with getting transportation to ferry in Playa del Carmen and friendly conversations. We would love to come back again next year!
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort, great staff, the food was very good. The beach was awesome, they kept up with cleaning the seaweed from the shore.
Stayed 10 nights in Dec 2025
Verified review

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Employees are very unfriendly
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

ASHLEE JEANE

Liked: Cleanliness, amenities, property conditions & facilities
Manuel at the front desk was amazing, so helpful! Antonio singing in the buffet room was such a joy every morning with his smiling face. Joaquin on the beach was very helpful as well.
Stayed 6 nights in Feb 2026