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The Dunes Hotel & Resort

Property class: 3.5

Photo gallery for The Dunes Hotel & Resort

Beach nearby, white sand
Restaurant
Exterior
Grand Villa | Balcony
Superior Villa

Reviews

2.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Keurboomstrand Road, Plettenberg Bay, Western Cape, Plettenberg Bay, Western Cape, 6600
  • Place, Van Plettenberg Beacon
    ‪17 min walk‬
  • Place, Plettenberg Bay Beach
    ‪19 min walk‬
  • Place, Adventure Land - Water Slides and Play Park
    ‪4 min drive‬
  • Airport, Plettenberg Bay (PBZ)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

Duplex

Duplex

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Basic Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Basic Room

  • Garden view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Villa

Superior Villa

Superior Villa

  • Sea view
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

View all photos for Grand Villa

Grand Villa

Grand Villa

  • Sea view
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

About the area

Plettenberg Bay

At The Dunes Hotel & Resort you'll be within a 20-minute stroll of Van Plettenberg Beacon and St Peters Anglican Church. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning free breakfast is served. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Plettenberg Bay hotel include Plettenberg Bay Beach and Old Timber Shed.

What's nearby

  • Van Plettenberg Beacon - 17 min walk - 1.4 km
  • Old Timber Shed - 19 min walk - 1.6 km
  • Plettenberg Bay Beach - 19 min walk - 1.6 km
  • Plett Puzzle Park - 3 min drive - 1.8 km
  • Adventure Land - Water Slides and Play Park - 4 min drive - 2.2 km

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • ‪Barrington’s - ‬4 min drive
  • ‪Dough & co - ‬11 min walk
  • ‪Plato Coffee - ‬12 min walk
  • ‪Le Fournil De Plett Bakery - ‬13 min walk
  • ‪Thai Ying - ‬4 min drive

About this property

The Dunes Hotel & Resort

The Dunes Hotel & Resort offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A library, a terrace, and barbecue grills are also featured at The Dunes Hotel & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Plettenberg Bay hotel.

  • 43 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Dunes Hotel & Resort offers 43 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, debit cards and cash.

Property is also known as

The Dunes Hotel Resort
The Dunes Hotel & Resort Hotel
The Dunes Hotel & Resort Plettenberg Bay
The Dunes Hotel & Resort Hotel Plettenberg Bay

Frequently asked questions

What is the cancellation policy at The Dunes Hotel & Resort?

The Dunes Hotel & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Dunes Hotel & Resort?

Yep, The Dunes Hotel & Resort has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Dunes Hotel & Resort?

The closest beach to The Dunes Hotel & Resort is Plettenberg Bay Beach (1.3 km).

Does The Dunes Hotel & Resort have a pool?

The Dunes Hotel & Resort has an outdoor pool and a kids' pool.

What makes The Dunes Hotel & Resort a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Dunes Hotel & Resort.

Does The Dunes Hotel & Resort serve breakfast?

You bet, free continental breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Dunes Hotel & Resort?

No, The Dunes Hotel & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Dunes Hotel & Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Dunes Hotel & Resort?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Dunes Hotel & Resort?

No, only service animals are allowed.

The Dunes Hotel & Resort Reviews

Reviews

2.6
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 13 out of 14 reviews

4.0/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ruth

Stayed 1 night in Dec 2023

2/10 Terrible

Anita

Travelled with family
Disliked: Staff & service

Last minute cancellation

Was notified at 14:19 on the day we were supposed to book in that the hotel can unfortunately not honor our booking?!?! Had no where to sleep for 2 nights!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
Despite the entire booking for this property going through Expedia via their booking platform, this was a scam. The Dunes hotel itself is well run and just outside the bustling town of Plettenberg bay. Sadly we did not get to stay there. The manager, Neil had previously sent Expedia information about the scam in the weeks preceding our booking but unfortunately we were still scammed. A few other families were scammed via either the Expedia or viator booking app. The hotel manager was very helpful in explaining to us what had happened and what we could do going forward. It did eventually take Expedia staff a couple of hours to relocate us though this process needs refining and to be more efficient. Sadly we never did get to stay at a The Dunes hotel so we cannot rate it anymore than to say it’s manager, Neil, was very helpful.

2/10 Terrible

Bianca

Stayed 1 night in Dec 2023

2/10 Terrible

mallikarjuna

Disliked: Cleanliness, staff & service, property conditions & facilities

Property was not existing

Property doesn’t exist
Stayed 1 night in Dec 2023

2/10 Terrible

Natasha

Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING - HOTEL DOES NOT EXIST

This is a scam. The hotel does not exist. Hotels.com need to remove this hotel from their list ASAP.
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

last minute cancellation

canceled on us last minute at peak season without providing an alternative. were stranded without alternative
Stayed 2 nights in Dec 2023

2/10 Terrible

Hlologelo

SCAM

We received a call 2hrs before our checkin time to cancel our booking, leaving us stranded. With all that, we still drove to the venue to get clarity. When we arrived at the venue, we were told that this is a scam!
Stayed 1 night in Dec 2023

2/10 Terrible

Bongi

Disliked: Staff & service
I never stayed, i was stranded in Plett for couple of hours, at the Hotel no one seemed to be interested in assisting us, when we got there we were told there was no booking its a scam and that was it. No attempt to try and resolve the issue or at least find an alternative place or recommend one. we were so excited to spend 4 days in the Hotel all we got was a " sorry no booking"
Stayed 4 nights in Dec 2023

2/10 Terrible

Jan

Travelled with family
Stayed 5 nights in Dec 2023

2/10 Terrible

marina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Ewan

Stayed 1 night in Dec 2023

2/10 Terrible

Friedrich

Disliked: Cleanliness, staff & service, property conditions & facilities
Trotz bestätigter Bestätigung durch Expedia, im Hotel angekommen, erfahren wir, dass die Buchung "nicht existiert"! Offensichtlich vom Hotel in den Mülleimer geworfen. Expedia Service fand mit grosser Mühe bei komplett ausgebuchter Lage (Weihnachts- und Ferienzeit) einen Ersatz
Stayed 5 nights in Dec 2023