See all properties
Save
Aparthotel

Oaks Cypress Lakes Resort

4.0 star property
Aparthotel with 2 restaurants, 9-minute walk to Cypress Lakes Golf and Country Club

Photo gallery for Oaks Cypress Lakes Resort

Lobby
2 restaurants, breakfast served
Lobby
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Air-conditioning
  • Laundry room
The current price is NZ$246
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Place, Cypress Lakes Golf and Country Club
    ‪10 min walk‬
  • Place, Brokenwood Wines
    ‪12 min walk‬
  • Place, Hunter Valley Gardens
    ‪14 min walk‬

Room options

View all photos for 1 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Villa

Exterior

3 Bedroom Villa

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 119 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa (No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Villa, 3 Bedrooms (No Housekeeping)

Exterior

Villa, 3 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Ceiling fan
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

Balcony

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • Valley view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Hairdryer
  • Valley view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
3 bedrooms
Hairdryer
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite (Adults Only)

  • Sleeps 2

View all photos for 2 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite (Adults Only)

  • Sleeps 4

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

Balcony

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
  • Valley view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

Balcony

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Hairdryer
  • Valley view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

3 Bedroom Premier Villa

  • Sleeps 6

1 Bedroom Villa (No Housekeeping Service)

  • Sleeps 3

Premium Villa, 3 Bedrooms (No Housekeeping)

  • Sleeps 7

Elysia Wellness Retreat 1 Bedroom Valley View Suites No Housekeeping

  • Sleeps 2

3 Bedrooms Villa

  • Sleeps 6

View all photos for 2 Bedrooms Villa

Living area

2 Bedrooms Villa

  • Sleeps 4

1 Bedroom Villa

  • Sleeps 2

View all photos for 1 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa

  • Sleeps 2

2 Bedroom Premier Villa

  • Sleeps 4

You may also like

Ad
Studio Retreat - Lake View | View from room

The Lane Retreat

Pokolbin
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 223 reviews
The price is NZ$287
includes taxes & fees
16 Feb - 17 Feb
The Lane Retreat

About the area

Pokolbin

At Oaks Cypress Lakes Resort you'll be within just a 15-minute stroll of Cypress Lakes Golf and Country Club and Brokenwood Wines. Highlights at this aparthotel include 2 restaurants, 3 outdoor swimming pools and a golf course. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a balcony, a dining area and WiFi. A fridge and a microwave make in-room dining convenient. A living room, a ceiling fan and a safe are also available. Housekeeping is available on request. .The bistro, Cypress Lakes Bistro, is open for breakfast, lunch and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4-property class Pokolbin aparthotel include Tempus Two Winery and Roche Estate.
View more Aparthotels in PokolbinOpens in a new window

What's nearby

  • Tamburlaine Organic Wines - 5 min walk - 0.5 km
  • Cypress Lakes Golf and Country Club - 10 min walk - 0.9 km
  • Brokenwood Wines - 12 min walk - 1.1 km
  • Hunter Valley Gardens - 14 min walk - 1.2 km
  • Roche Estate - 19 min walk - 1.6 km

Getting around

  • Branxton Station - 17 min drive
  • Newcastle, NSW (NTL-Williamtown) - 54 min drive

Restaurants

  • ‪Chocolate Fudge Factory - ‬4 min drive
  • ‪Leogate Estate Wines - ‬6 min drive
  • ‪Oak & Vine - ‬9 min walk
  • ‪Pescara - ‬4 min drive
  • ‪Blaxlands Inn - ‬3 min drive

About this property

Oaks Cypress Lakes Resort

Aparthotel with 2 restaurants, 9-minute walk to Cypress Lakes Golf and Country Club
Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available.

This 4-star Pokolbin aparthotel is smoke free.

  • 125 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Oaks Cypress Lakes Resort offers 125 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property entrance
Rydges Resort Hunter Valley
  • Pool
  • Spa pool
  • Spa
  • Water slide
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$253
includes taxes & fees
3 Mar - 4 Mar
Rydges Resort Hunter Valley

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 125 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults and AUD 30 to 35 for children
  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Frequently asked questions

What is the cancellation policy at Oaks Cypress Lakes Resort?

Oaks Cypress Lakes Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Cypress Lakes Resort?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Oaks Cypress Lakes Resort on 15 Feb 2026 start from NZ$246.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Cypress Lakes Resort?

Yep, Oaks Cypress Lakes Resort has a free self car park.

Does Oaks Cypress Lakes Resort have a pool?

Oaks Cypress Lakes Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Oaks Cypress Lakes Resort?

Oaks Cypress Lakes Resort features 3 outdoor pools, 1 hot tub and 2 restaurants.

What makes Oaks Cypress Lakes Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Oaks Cypress Lakes Resort.

Is Oaks Cypress Lakes Resort family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Cypress Lakes Resort is a hit with families.

Does Oaks Cypress Lakes Resort serve breakfast?

You bet, buffet breakfast is offered weekdays from 7:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Oaks Cypress Lakes Resort?

No, Oaks Cypress Lakes Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Cypress Lakes Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Oaks Cypress Lakes Resort?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Cypress Lakes Resort?

No, only service animals are allowed.

Is there a golf course on site at Oaks Cypress Lakes Resort?

Yep, Oaks Cypress Lakes Resort has an 18-hole golf course. A golf driving range and golf lessons are also available.

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1033 out of 2235 reviews
Rating 8 - Good. 779 out of 2235 reviews
Rating 6 - Okay. 270 out of 2235 reviews
Rating 4 - Poor. 118 out of 2235 reviews
Rating 2 - Terrible. 35 out of 2235 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

kasey

The nicest room I have ever stayed in. The
Stayed 1 night in Feb 2026

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities in the Elysia wellness centre were amazing. I loved how quiet it was and we were able to swim without children and lots of other people in there
Stayed 3 nights in Jan 2026

10/10 Excellent

Kopila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026

8/10 Good

Edwin and Janice Wendy

Travelled with partner
Liked: Cleanliness, amenities
Nice Villa all good.
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would have given property 5 stars. But a massive storm had come through and trees were down everywhere. The outdoor staff were working so hard to make sure safety first for guest and staff and than appearance. Huge task and was done very quickly. Thank you
Stayed 2 nights in Nov 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good except for the bogans in the pool and spa which you can’t control unless you tell them no noodles or pool toys in a spa
Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room,excellent helpful & courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

4/10 Poor

Dan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was to mark the anniversary with my wife, however the cleanliness of the bathroom was 2nd rate. The towels provided displayed mould and suspected bodily fluids. The air conditioner in the lounge area did not work. On check-out I raised these concerns with reception, I requested to be contacted by Management in regards to my concerns, however this has still not occurred. Disappointed that this stay failed to meet minimum standards and expectations.
Stayed 1 night in Oct 2025

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and reception staff very helpful. The same lady drove our shuttle bus to and from the bistro and was polite and engaging.
Stayed 1 night in Nov 2025

8/10 Good

Li-Ling

Stayed 2 nights in Nov 2025

10/10 Excellent

Olivia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, we would definitely go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
To our surprise we were set up in the Elysia side of Oaks Cypress but still spent a lot of time back and forth between both areas. The Oaks were more than happy to cater to us and were very friendly and helpful - the shuttle service is very handy. Thank you! Looking forward to our next stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Louie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, spacious villas
Stayed 2 nights in Oct 2025

10/10 Excellent

Michaela

Liked: Amenities
There was hair on the shower wall and floor but easy fix
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Good customer service and the amenities were excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely adults only getaway spot to rest, relax and recharge!
Stayed 4 nights in Oct 2025

10/10 Excellent

Geraldine

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay particularly if you love golf!
Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, room comfort
The beds were so comfortable and the villa was spacious. The staff very helpful and friendly. The shuttle service was a bonus.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful area and very relaxing.
Stayed 6 nights in Sep 2025

6/10 Okay

Dean

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty, used food containers left in room from previous guest. Mould in bathroom, cob webs Staff were friendly.
Stayed 3 nights in Sep 2025