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4.6 out of 5

"The staff at Fatumaru were very friendly and helpful. Comfy bed with large mosquito net (essential!) and a beautiful water view to wake up to. It's w ... " More

By a verified traveller on Sun 30 Apr 2023

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Hotel Description

A family-friendly stay in the heart of Port Vila awaits you at Fatumaru Lodge Port Vila. Within a 5-minute stroll you'll find Tana Russet Plaza and Iririki Island within a 20-minute walk. Highlights at this beachfront hotel include a private beach, an outdoor swimming pool, and in-room kitchenettes.

The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 3.5-star Port Vila hotel include Feiawa Park and Port Vila Market.

Studio Suite, Sea View, Beachside

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$171* Per night/room 26 Mar. - 27 Mar.

Luxury Penthouse, 2 Bedrooms, Sea View, Sea Facing

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Seaview Family

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Fatumaru Lodge Port Vila ratings based on 39 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fatumaru Lodge Port Vila

Everyone (17) Couples (14) Family (7)
4 out of 5
The staff at Fatumaru were very friendly and helpful. Comfy bed with large mosquito net (essential!) and a beautiful water view to wake up to. It's walkable to everything yet is super quiet so easy to get a good night's sleep. As from other reviews, the dripping shower was still there so would recommend bringing ear plugs. Also make sure you don't leave any food crumbs around as an ant party will arrive without delay.

Posted by on 30 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Ebonie - Hotel Manager

Hi Michael, thank you so much for your review. We apologise for the dripping shower, we are in the process of renovating bathrooms to solve this issue! Kind RegardsEbonieHotel Manager

4 out of 5

Posted by on 21 Nov. 2022

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4 out of 5

Posted by on 13 Oct. 2022

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5 out of 5
Beautifully presented rooms, amazing views of the water and lovely staff

Posted by , from Brisbane on 10 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Rae, Hotel Manager

Thanks for your wonderful review, we are so glad you enjoyed your stay with us

5 out of 5
The staff at Fatumaru Lodge make your stay. They are extremley helpful and friendly. Your are right in Port Villa with a short walk to the shops but when you are inside the grounds you feel like you are in your own paradise. This is an authentic Vanuatu stay.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Rae, Hm

Thanks for such a terrific review, we are so glad you enjoyed your stay with us.

4 out of 5
Very private. Very quiet Some facilities are starting to look a bit tired Excellent immediate access to the water

Posted by on 22 Nov. 2019

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Comment from Hotel Management

22 Nov. 2019 by Rae, HM

Thankyou for your review, we are glad that you enjoyed the privacy of our Lodge- we do work hard to maintain the peace and serenity that our guests enjoy. We do understand that a few areas are looking a bit tired- but we are undertaking upgrades and have been doing so over the last 3 years. We hope you come back to Fatumaru Lodge in the coming years to see these areas looking fresh again!

5 out of 5
The staff are amazing-they couldn’t be friendlier or more helpful. No request seemed to trouble them. They would happily pick up our 1 year old son and play with him to allow us to finish our breakfast

Posted by on 29 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Rae, HM

Thankyou so much for such a fabulous review! We love pikininis, and we don't get many of them, so they get lots of love when they are here! Thanks for your feedback on our staff, they are an amazing team taking care of everyone- including me!

5 out of 5
What an absolutely amazing place to begin our stay in Port Vila. Could not fault a thing. Close enough to the hustle and bustle to walk, far enough away to think we were in our own private paradise! Thanks for having us, we’ll be back :)

Posted by , from Tasmania, Australia on 22 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Rae, HM

Thanks for the terrific review Marg! We're so glad you enjoyed your stay!

5 out of 5
All the staff were friendly and helpful especially Rae the manager and Julie and Jennifer on reception lovely view every morning looking out over the water

Posted by , from Tin Can Bay on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Rae, HM

Thanks so much for your lovely comments Michael. We're so glad you enjoyed your stay with us!

5 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

13 May 2019 by Rae, HM

Thanks for your terrific rating! We're so glad you enjoyed your stay with us.

Property Features

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Port Vila hotel.

  • 1 floor
  • 10 guestrooms or units
  • 3 buildings
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Fatumaru Lodge Port Vila offers 10 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 6:30 PM. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving between 8 PM and 6 AM will be greeted by a night receptionist, and must contact the hotel in advance to receive the entrance gate code.

Fatumaru Lodge Port Vila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 6:30 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Fatumaru Lodge Port Vila

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, cash, mobile payments, and PayPal. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Mobile payments
  • PayPal
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 17 for adults and AUD 8.5 for children
  • Airport shuttle fee: AUD 17.5 per person (one-way)
  • Airport shuttle fee per child: AUD 9 (one-way), (from 2 to 12 years old)
  • Late check-out fee: AUD 100 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fatumaru
  • Fatumaru Lodge
  • Fatumaru Lodge Port Vila
  • Fatumaru Port Vila
  • Fatumaru Hotel Port Vila
  • Fatumaru Lodge Vanuatu/Port Vila
  • Fatumaru Lodge Port Vila Hotel
  • Fatumaru Lodge Port Vila Port Vila
  • Fatumaru Lodge Port Vila Hotel Port Vila

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.